Name: Progressive Auto Insurance
Rating: 3.8

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Rae Georgetown, KY

I was told that this was the cheapest option for me for insurance out of all the other insurance companies. So I went with them and paid almost 400 per mo for liability coverage. I never got charged this amount after my first bill! I was being charged over 600 per mo and told “oh the first was just estimate”. NO! The almost 400 dollars was more than what the estimate was and it was settled and I got my ins and paid my first bill. Anyways I later found out I had three other options and one of them I got full coverage for half the price!

2 years ago

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Paige C Riverton, UT

We were shopping for auto insurance for the first time. I spent at least ten minutes answering tons of questions for their online application and got an incredibly $$$ quote back. Called a few local agencies to help me shop around and found a different quote for less than 50% of what Progressive offered. Not worth it, sorry Flo

2 years ago

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Gabe Burton Riverton, UT

I looked at getting Progressive but their payments are too high, and the bundles don't even make sense, you don't save that much money, and it covers like nothing! The customer service rep couldn't even answer my questions, just scripted responses like every other company out there

2 years ago

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Bruce99981 Houston, TX

Was with progressive for years. Another progressive customer hit my daughters car in our driveway and turned around and blamed it on my daughter. Progressive sided with the liar and couldn’t even provide us with a common sense explanation behind their decision. I had three cars and my house insured with them. Pulled all of my accounts with them and even saved money in the process for better coverage. Progressive = junk insurance.

2 years ago

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Pazzo Miami Plant City, FL

I was with them a while back. It is a good company with good customer service but it was very expensive. When I switched to another company my policy went down like 40%.

2 years ago

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Diante Jordan Milwaukee, WI

Claims adjusters work very hard to make your accident experience a little more easier, and Progressive really puts their customers first.

2 years ago

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Ahmed Brooklyn, NY

Cons: pricing isn’t bad but not the best in ny Pros: great tiers and loyalty program for drivers who’s been driving for years with them. Accident forgiveness

2 years ago

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Madeline Baker Akron, OH

They had my back after a hit skip on my car! However they did use aftermarket parts on a brand new car which was disappointing

2 years ago

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Christian Maxwell Ogden, UT

I needed a good affordable insurance to cover my motorcycle and Progressive had the best deals and solid coverage that I was able to find.

2 years ago

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chad c Boise, ID

prices are good most of the time they did great in helping with claims and looking into false clams by other companys would recommend them

2 years ago

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sonia ann Brewton, AL

Progressive is crazy expensive and to even think about a Lower rate you have to have a tracking device in your vehicle. Even if you’re not the driver they tag you for everything so they don’t have to lower your rate. They tagged me for using my phone while I was in the passenger seat and when I told them they said I couldn’t prove that. Then I took my vehicle to the dealer for service and left it there by the time I got it back the next day I had 3 more tags for speed stopping abruptly and taking off too quick again they wouldn’t take it off so I left and went to GEICO.

2 years ago

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Mandy Pesce Laurelton, NJ

They have always provided the most competitive rates for auto and home coverage. We are always proud to have been customers for most of our lives.

2 years ago

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Tony Irizarry Buffalo, NY

Excellent service and a great value. You are able to customize your insurance depending on you particular needs. Outstanding customer service.

2 years ago

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jamie cox Dayton, OH

They are a great price. Love that my rate goes down every few years with any incidents. Def pay to get the roadside assistance.

3 years ago

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Jun Chen Rockville, MD

We have car and home insurance from Progressive Auto Insurance. We satisfy the service from it. It providers on time custom services and give great help.

3 years ago

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Debbie McCale ,

Switch last yr.Better rates and awesome customer service. WE DID THE PLUG IN TO TRACK OUR DRIVING AND GOT A HUGE DISCOUNT

3 years ago

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Alexa Williamson Orem, UT

We get the best deal with progressive! We even got the save driving discount and based off our driving patterns save 25 dollars a month

3 years ago

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JB3 Consulting Group Houston, TX

I been with Progressive for a couple of years now and they have the best prices in the business. Customer service is awesome.

3 years ago

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Trent Ewing Oakland, CA

Progressive has been great for the 4 years I’ve been with them. Customer service was wonderful when I was recently rear ended!

3 years ago

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Eddie Sparks ,

Long time customer. They are always helpful and readily available. Rates where very competitive and fit our needs exactly.

3 years ago

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Saranie Wahlen Eagle Mountain, UT

I’ve bundled auto and renters insurance with progressive and have been taken care of. They have great customer service and response time.

3 years ago

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Azrienne Davis Tallahassee, FL

offers great prices for insurance, even get rewards for safely driving! students also get discounts. rewards increase the longer you are a member

3 years ago

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Erin Drake Norcross, GA

I had Progressive Auto insurance for a year. Before I added my teen daughter, I called to get a quote to see if the vehicle we were purchasing would be affordable with her on it. The quote they gave me was reasonable. However, when I got my next bill in the 6 mos billing cycle. It was $300 more a month than what they quoted me. Will never go with them for insurance again.

3 years ago

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Dave_ Layton, UT

I like their pricing tools and the ability to compare options against other insurance companies. My comparison happened to be more expensive than other options.

3 years ago

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Jane M Phoenix, AZ

Best price and payment for billing is simple to complete online. Bundled and saved with Home and Auto, can't complain about that!

3 years ago

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Hunter Brister Hattiesburg, MS

Progressive provides high quality customer service and always makes sure I am aware what is going on. I would recommend Progressive to anyone that required insurance.

4 years ago

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perscilla Tallahassee, FL

I am glad that I switched to Progressive. This insurance company is cheaper and more affordable than my last insurance I had.

4 years ago

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Eny Donnelly Port Saint Lucie, FL

I have right now a progressive insurer and it is very affordable, has many discounts, they answered right a way your call

4 years ago

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Kimi Bayles West Valley City, UT

Getting insurance through Progressive is easy and the customer service when I call is fantastic. However, I don’t get much savings from them, so I switched to a new service.

4 years ago

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Constance Falatea Kirkland, WA

My premiums kept going up and when I didn't renew my insurance policy, they sent me to collections for the renewal rate even though I paid my entire premium before the policy expired. Not a fan of Progressive and the commercials are meh..

4 years ago

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marco Munford, TN

Gave me insurance when i was 19 and had no credit score. Great to start off with but i recommend switching to a more economical insurance as soon as possible as their prices can be high

4 years ago

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James Conder Eagle Mountain, UT

I had progressive insurance for a few years and it seemed even though I was not getting in any accidents or getting any tickets my premium went over a little each year.

4 years ago

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Glen Powell Long Beach, MS

I currently have progressive and their customer service is 2nd to none. They are quick to respond and easy to work with.

4 years ago

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Allison Hall Gulfport, MS

Great rates and coverage levels. Customer service reps are extra helpful and always able to find the answers to my questions.

4 years ago

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Lindsay Long Beach, MS

I got into a wreck a while back and I filed a claim. It was an easy process and I was able to get a rental car while my repairs were being taken care of.

4 years ago

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Robert Paugh Long Beach, MS

Progressive is very good company i have been a customer for many years now. i have there road side assistant insurance its the best

4 years ago

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Leslie Jackson Middletown, DE

I had been a loyal customer of Progressive for 15 years and discovered that I was overpaying for my auto insurance from them. They have great customer service but not great enough to warrant me paying an extra $140/mo.

4 years ago

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Juan Beaver, PA

I was a loyal customer for a few years, after my license was suppsended they decided to try and raise my rates to $480 a month. At the time i was a college student with an old car and i could not afford that. I then switched to a company that wanted only about $195 a month. It seems they don't value loyal customers

4 years ago

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Connor Farmington, UT

They have cheap prices but beware of the snapshot if you're not the BEST driver. But they have great service, are extremely helpful, and have a great autopay system.

4 years ago

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Kaydence Bonino Riverton, UT

Our motor home is insured through progressive insurance. We haven't had any problems and their customer service is great!

4 years ago

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Tony Riverton, UT

Definitely the best value for your money, as far as car insurance goes. Home/renter's insurance isn't quite as cheap, but still overall, the value is the best out there.

4 years ago

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Valerie Shull Gilbert, AZ

Progressive is the best insurance ever! I love how they have the safe driver discount and truly want to give you the best rate they can

4 years ago

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Beth Farmer Pleasant Grove, UT

We were shopping for auto insurance for the first time. I spent at least ten minutes answering tons of questions for their online application and got an incredibly EXPENSIVE quote back. Called a few local agencies to help me shop around and I cut their quote in half with other providers in just a few hours. I will most likely never turn to Progressive for any kind of insurance.

4 years ago

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Tyler Mansfield Provo, UT

I participated in the Snapshot discount program and saved quite a bit of money! Definitely the cheapest for someone in my age bracket, a young male.

5 years ago

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Kaitie Rodriguez Mesa, AZ

I've used Progressive before and then signed up with them again and they cancelled my policy within a month and then owed them more money for them cancelling my policy without notice. I used to really enjoy them but their customer service was not very helpful and they werent able to do anything to help keep my business.

5 years ago

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wanda Saint George, UT

i was quoted a really good rate for 2 vehicles. i clarified that i wanted full coverage and they assured me that i did. a month later a rock hit my windshield and i had to get it repaired. i called to tell Progressive and the agent said that i did not have that coverage. the rates keep going up where it was getting ridiculous. customer service was not helpful at all and kept putting me on hold so he can go ask his supervisor. that was the last time i did business with Progressive.

5 years ago

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Janna Gilbert, AZ

I was hit by a progressive customer and my car was totaled. Progressive offered to send me a check for about $3,000 under what my existing loan amount was on my car. They were unhelpful and very unprofessional in the way they did business. The agent who was helping me was nice enough but the company policies on totaled vehicle valuation seemed very shady to me. I decided to make a claim on my own insurance because Progressive’s offer wouldn’t have even covered my totaled car much less help me purchase a new one.

5 years ago

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Abby Rees Provo, UT

I have been using Progressive for the last year and I have not had any problems. Their customer service is good and are very helpful when I come across a problem or question.

6 years ago

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Tony's Babygirl Staton MO

Gives ya the best premium rates and loves how they offer low payments

8 months ago Edited October 23, 2023

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Mom of 4 New York Mills, MN

It is the best rates that we can get out of all the insurances!

11 months ago