Name: Progressive Auto Insurance
Rating: 4.1

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Shaznae Tallahassee, FL

Best insurance. It protects you at all times. A great customer service as well.

4 years ago

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Erin Bengtzen Salt Lake City, UT

I have this company now and am very frustrated. My costs keep going up and they are difficult to communicate with. Currently searching for a new insurance company

4 years ago

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corbin i Creery Sterling, UT

They are a good trustworthy company with good rates overall not my favorite but still a good choice.

5 years ago

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Spencer Ashburn, VA

The snapchat device is a great idea that has always allowed me to fain additional savings.

5 years ago

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Roger Hamilton New Haven, VT

Horrible communication. I had to fight with them from day 1.

4 years ago

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V V

the total-loss car, Progressive paid for covering was very below market value

4 years ago

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pumpkinsmom Grand Rapids, MN

expensive, but clear billing and great customer service

5 years ago

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Christopher Roberts Kingman, AZ

They do their job for a decent price. Solid value

6 years ago

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D osborne

They raised my rate 200 for nothing... no crashes, no tickets just a higher rate

6 years ago

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B Young

Very high rates confusing rate increases. I have nothing else to say

6 years ago

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Linda

I left Progressive because they kept going up on my rates and I wanted a company that would also insure my home.

6 years ago

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Rachel Campbell Duncanville, TX

Poor customer service and communication. Poor results when "supporting" their customers in times of need or crisis

7 years ago

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katie Havana, FL

I like being able to lower my bill with the snap shot.

2 years ago

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D Webster Washington, DC

Provides excellent service and coverage.

3 years ago

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Sam Linthicum Arab, AL

Good insurance, low rates. Great response to auto claims.

3 years ago

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Tianna Tallahassee, FL

Offers good grade discount that gets applied to insurance policy

3 years ago

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T.A. Niles Chandler, AZ

Great Customer Service. Replacing a windshield was easy.

3 years ago

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Megan Huntley IA

Super helpful customer service! Very trustworthy company.

3 years ago

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Christine T Royse City, TX

Used them for years but they kept raising rates each year. Finally had to drop them because of it

3 years ago

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hemant mahidhara Metuchen, NJ

Great service. Customer service is very helpful!

3 years ago

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Melissa Magnusson Charlotte, NC

We were charged more than we anticipated and we felt like we were misguided by their customer service

3 years ago

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DeeDee G. Dallas, TX

The rates are not great, very expensive where I have found other companies to be cheaper.

4 years ago

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Claudina Moreau Fort Lauderdale, FL

The insurance is high and I have had a situation where their claim agent did not fight for my case.

4 years ago

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Stacy Lehi, UT

We like progressive ok but they got too expensive so we ended up switching to Esurance

5 years ago

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Brian Slade South Jordan, UT

Always above ad beyond customer service.

6 years ago

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L. T. Sacramento, CA

Online convenience factor is great. They were also easy to work with by phone.

6 years ago

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Satisfied homeowners Panama City, FL

Adequate rates. Give better discounts to CDL holders

5 years ago

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Walter J Zollins Jr Lecanto, FL

Because, they have no rewards plan for us good drivers

6 years ago

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Kenneth Ambrose

they were no help at all after we were hit by an illegal driver running a red light

6 years ago

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Tiffany Flanagan

Rates raise even for no tickets or accidents falling off

6 years ago

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druian kipper Seattle, WA

They charged an extreme amount and provided very limited opportunity for improvement.

3 years ago

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Phil Murchison, TX

They provide a decent product at a fair price. I never had any issues with them

3 years ago Edited September 14, 2021

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Miller Clarksburg, MD

The customer service after you get into an accident needs work.

3 years ago

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Diane Maraviglia Huntley, IL

The most affordable price for my budget

3 years ago

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Darrin Henry Pleasant Grove, UT

Progressive was good insurance, but too much money. I ended up changing.

5 years ago

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Sandy Seaside, OR

My son uses this insurance company. He says it's all right. Not that impressed.

6 years ago

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Anonymous Spring, TX

Not good. They have unusable and uninforceable additional driver requirements.

4 years ago

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Larry K

Hate them dishonest and not trustworthy. Yea their ads R good but service a o

6 years ago

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Mark

Premiums are good, insurance sales OK, claims are terrible.

6 years ago

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LENA G HILL Corbin, KY

High premiums and customer service was not nice.

3 years ago

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Lauren Sand Newport, KY

They messed up our home insurance and took no accountability

3 years ago

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Diamond Wealth Lansing, IL

Affordable prices.. Great customer service

3 years ago

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Dale L Farmer Littleton, CO

I had a terrible time working with them and being able to trust them. It was always more money.

5 years ago

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nchalkias Boca Raton, FL

You get penalized for not being your fault

3 years ago

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Kenneth Holley Virginia Beach, VA

my premiums are at such a high rate I cannot afford them

6 years ago

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Jennifer Marth Woodbridge, VA

Horrible!!! Over priced and terrible customer service.

3 years ago