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GEICO Auto Insurance

Is This Your Business?
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1,095 User Reviews

8.2

Overall Score

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Craig Bachler Bradenton, FL

Quick to invoice, slow to pay claims. Also they work hard to not pay a claim

3 years ago

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Marlene A Thomas Ypsilanti, MI

They help me out when I need it and had great low price.

3 years ago

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Jonathan Allen Phoenix, AZ

easy to use. had one claim and went easy

3 years ago

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tom

Cheap and easy to work with, freidly helpful

3 years ago

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Jim Davis

average so so nothing special, average insurance, average average. average

4 years ago

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cecilio Lugo

Canceled my policy for no good reason. I Purchased the policy online. For no good reason they canceled me

4 years ago

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Evan Rasmussen Sandy, UT

Great customer service definitely live up to their ads

4 years ago

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Nicolás Guzmán

Someone made a claim in my name. The customer service staff have been less than helpful. Terrible customer service

4 years ago

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Rocio Diaz Jacksonville, FL

DO NOT GET GEICO. Prices go up for every bump or scratch your car may have. Too expensive and very low coverage. Switch to progressive.

1 year ago

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Katie evans Long Beach, MS

I find that they have Good customer service and provide a good product at a competitive price

1 year ago

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Robert Paugh Long Beach, MS

i was a customer for about 3 years and they raised my rate. so i switch to a different company.

2 years ago

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Brayden Babbitt Provo, UT

They will sell your information as soon as you get a quote from them. I would be careful with all the spam you'll get from them after you do

2 years ago

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Darius Williams Alexandria, VA

Good customer service just very expensive as well. if you can afford it definitely worth it

3 years ago

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James Wheeler Pleasant Grove, UT

Great company. Only issue is after one fender bender, rates almost doubled.

3 years ago

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Sepi Salt Lake City, UT

Their customer service are pretty friendly and good service

3 years ago

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Michael Alpine, UT

Great service and provide great assistance!!

3 years ago

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Rhonda stewart Queen Creek, AZ

Great company. Excellent customer service

3 years ago

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michelle l pierce Gilbert, AZ

This a very fare and caring company, They were always looking out for our needs

3 years ago

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Baked&Tasty Houston Cypress, TX

unreliable. very poor communication. they tricked us with the quotes "twice". poor customer service

1 year ago

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harold gelnaw Gainesville, FL

company cost me thousands of dollars by not selling me the correct policy that I asked for

1 year ago

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Scott Nix Baytown, TX

Not great. Bought a new vehicle and my rate doubled!

2 years ago

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Paul Weslaco, TX

FAIR EXPERIENCE; RATES HIGH FOR OLDER VEHICLES WE OWN

2 years ago

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Comfort Nwadigo Kissimmee, FL

I had a towing need on Saturday June 22nd 2019 it took three and half hours to get help.

2 years ago

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KELLY Bluffton, IN

Too much. I pay over 100.00 a month for one car and one driver and I'm 40.

3 years ago

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Timothy Falick Elkridge, MD

We have never had a claim with this company, so we have had no problems. On line service very good

3 years ago

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LAWRENCE Odell

Prices are too high for a cstomer with no tickets and no claims.

3 years ago

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Lesieli Portland, OR

Good customer service on the phone and they help get help faster

3 years ago

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Amelia Gibson South Jordan, UT

I like this company, they have funny commercials.

3 years ago

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Sandy Seaside, OR

I love their commercials. I am not sure how well they run their company.

3 years ago

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Danmojo ,

Absolutely crooks longer you stay more they charge go riddance!!!!!

1 year ago

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Andrew Apple Valley, CA

Com issues. Tried to get a claim processed. Totally frustrated

1 year ago

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Jum Muther Tucson, AZ

Don't pay their claim on time. Zero resolution after 5+ months

1 year ago

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Cynthia Banker

worst experience with a claim.Geico was great up until that point.

1 year ago

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Angelo pisani

Because they are rip offs I'll be changing them first chance I get

4 years ago

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Jim Pare

Canceled my insurance when I bought a sports car. Rude claims representatives

4 years ago

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K R Fairfield, CA

Very poor after sale customer support via the telephone

4 years ago

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Sky J

They increase your rates for no good reason after it's time for renewel.

4 years ago

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Aubrey Rentschler Salt Lake City, UT

Their rates are affordable, but their customer service is not impressive.

4 years ago

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Atelia South Jordan, UT

Good company, not the best rates sometimes.

3 years ago

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brittany vazquez ,

Poor, money was take from a policy that I no longer hd

1 year ago

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William McClintock Myrtle Beach, SC

Horrible customer service will lie to you over the phone

1 year ago

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Daniel Berry Conroe, TX

GEICO LIED TO ME TWICE. DO NOT RECOMMEND

1 year ago

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Linda

Reasonable until I had a claim then they became Scrooge

1 year ago

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Darrell Hamilton

they are a bulk dealer with no care for customers

4 years ago

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Tilda Saint George, UT

Price started out low but every renewed my price went up by more then $30.

3 years ago