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7.3

Overall Score

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Lil' Savage New Orleans, LA

I have AAA premium and they have helped my family and me multiple times. I can always count on triple A for any car emergencies

4 years ago

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Summer Los Angeles, CA

We have had AAA insurance for over 15 years. It has been a life saver for the times our vehicles have broken down. The insurance has paid for itself.

4 years ago

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JR Suguturaga Orem, UT

I have only had good experiences with this company and it is always a relief to have service available 24/7 when you are stranded in the middle of nowhere.

4 years ago

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Kilee Wagner Eagle Mountain, UT

Have had AAA bail me out a few times when I've locked my keys in the car out if town! So reassuring to know I have this service.

4 years ago

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Nikki Zimmerman Eagle Mountain, UT

We have loved this company. It’s always reassuring for everyone in our family to know that we have vehicle help whenever we need it.

4 years ago

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terryjamison Gulfport, MS

I use to have AAA and they were amazing! If anything went wrong, with just a call away they were always there on a timely manner.

4 years ago

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Nicole Sohm Kissimmee, FL

I have had triple A for 2 years and have never had a bad experience. Every time I’m in a bind they have bailed me out.

4 years ago

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Jamie Neider Magna, UT

I had AAA while a young, single college student. I was always grateful for the peace of mind that if I ever needed road-side assistance they would be there.

4 years ago

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Rai Durant Tallahassee, FL

Whenever I have a flat tire, or lock my keys in my car, AAA is ALWAYS there in perfect timing! They saved me from failing my final exam!

4 years ago

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Windy Payton New Orleans, LA

Very good insurance company very professional and courtoues and great prices for they insurance would recommend them to friends and family Thank You for your company

4 years ago

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Amanda Montebello, CA

AAA is a great company/service to have because they assist with car troubles. I recently used their services to start a dead car battery and they arrived very quickly.

4 years ago

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Connor Farmington, UT

AAA has my BACK. They are transparent, cover many of the services I need, and the roadside assistance is the best investment of my life.

4 years ago

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Mason Henrie Pleasant Grove, UT

I was stuck on the side of the road, and they came and saved me! I am soooo happy I am subscribed and plan on being a member for life.

4 years ago

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Angelica Dela Cruz Jacksonville, FL

I have AAA for my car and they are always very helpful. Last year I got a flat tire on the highway and they were there to help within the hour.

4 years ago

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Melanie Rio Rancho, NM

I was involved in a car accident and they took forever to return calls (days!), when their voicemail said they reply by 4pm daily. This was on every occurrence that I called them. They still have not paid out my claim and it’s been nearly two years they’ve been dragging their feet.

4 years ago

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Rushie Gregory Pleasant Grove, UT

Our experience with AAA was fantastic. They helped us a lot with the car accident we were in about a year ago. Would recommend.

4 years ago

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Ashlyn Cann Alpine, UT

Great experiences with AAA. Plus, I really love all the discounts that you can get using your membership to places like disneyland.

4 years ago

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Darrin Henry Pleasant Grove, UT

I love the value for AAA because I have a Natural Gas car, and want the ability to have it towed if I ever run out of gas.

4 years ago

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Julie Spanish Fork, UT

They give me so much peace of mind when I road trip. When I needed my car towed they were right there and the tow truck driver was kind and knowledgeable.

4 years ago

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Amanda Purpura Gibsonia, PA

On more than one occasion, it has taken hours for a tow truck to arrive or they didn't arrive at all. This is not the level of service that I have been accustomed to from AAA so not sure if there are recent challenges causing this to slip. In the past, the service has been excellent but seems to be taking a nose dive.

5 years ago

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Linda Quach Gilbert, AZ

They are super cheap and convenient. They have helped me out several of times with towing and a dead battery and flat tires- good timing

5 years ago

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Mia Hernandez Tempe, AZ

AAA is a great company to go with when looking for insurance there customer service is excellent and there product over all is great

5 years ago

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Kristie Sgambati Rocklin, CA

WE have had AAA for 30 years. They have been amazing to work with through each of our claims. The discounts provided us as AAA members has also been helpful.

5 years ago

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Kathie Bowman Lakeside, CA

I have been with AAA for years. They are always there when I need then and easy to access. Their customer service is always top of the line

5 years ago

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Douglas Larson Pleasant Grove, UT

The best part of the insurance is their roadside service. AAA is quick and responsive to distress calls to come tow a car.

5 years ago

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Joseph Tempe, AZ

AAA is a great auto insurance company, great customer care and great rates

11 months ago

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Ernie Covers Lakeland, FL

best service they were there in 20 minutes to change my flat tire excellent customer service

3 years ago

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Edward Young Midland, GA

Excellent. The customer service agent was very well informed and able to assist me immediately. w

3 years ago

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Marion Freund Oakley, CA

Fast response, good customer service, refund during Covid lockdown, trusted name and brand

3 years ago

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Wayne Roberts

5 star service and reasonable costs. Easy to get in touch with and courteous on the phone.

3 years ago

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Larry M Tuttle

AAA has the best customer service, 10x faster than Calif DMV, & are very knowledgeable & curtious

4 years ago

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Kinord C Westville, FL

Triple A provides me with the fastest road side assistance for whenever my car has troubles

4 years ago

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Ioana Asiata Herriman, UT

AAA is awesome. The employees are very helpful from the customer service to the roadside assistance.

4 years ago

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Kimsreview Olney, MD

Love AAA. Convenient and very helpful when needed. It is peace of mind when you are in a tough bind.

4 years ago

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Cori Hernandez Tacoma, WA

My tow driver Chris was very helpful and made the experience less stressful for me but being nice.

4 years ago

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S Logan, UT

I have never needed to use my AAA card, but I have always had that experience with their customer service

4 years ago

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Chelsea Richmond, VA

AWFUL SERVICE.. they told me they’d be here in an hour, then two.. they continue to push it back until you’ve been sitting and waiting for nearly three hours. Would not recommend.

5 years ago

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art

I never have had a problem warn I have called all my questions have been answered.

6 years ago

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Donna Shanahan

Responsive, quick with answers + help, rewards driver for responsible driving + price

6 years ago

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Glen Williams

Awesome customer service! And they're definitely not some cut fly by night cut rate insurance company!

6 years ago

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Mymy Tallahassee, FL

AAA is the best; customer service is always super-fast and accommodating whenever I need assistance!

2 years ago

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Brylee Roberts Riverton, UT

A literal lifesaver. There has been countless times that my family had been stranded and luckily we had AAA to help

2 years ago

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Hannah Barth Tallahassee, FL

AAA is a life saver! I had a flat tire at work and they came quickly to help. The service was great.

2 years ago

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RD Owens Charlotte, NC

The employees are always very nice to deal with and pleasant. I always enjoy going there for my AAA needs.

2 years ago

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Charles Fairbanks Ocala, FL

I was with AAA but switch to State Farm because of price then two years later went back to AAA because of price. They both are great companys.

2 years ago

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Briana Garcia

They offer so many DMV services. But only take cash or check. Should put this on website for customers

2 years ago

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Debi Oswego, IL

They’re a great company specially when it comes to towing prices are getting a bit high though I think compared to other companies.

2 years ago

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Bonita Kennedy Ellensburg, WA

I have not had any problems with this company. Issues are resolved quickly and the customer service is fantastic.

2 years ago

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Martin Shaffer Davis, CA

their agents are clear and very helpful. In over 20 years with the company never had any difficulty.

2 years ago

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Debra Sims Chicago, IL

They are very dependable and I have my life insurance through them because they have great customer service

2 years ago