NuvoH2O

I bought a Manor softener+Taste(filter) System, and had a professional plumber install it yesterday. This is not the typical review. I researched practically all the hard water systems out there, and found the data to be confusing and uncertain, especially on the issue of saltless versus salt type. Each side gives denigrating reflections about the competition. I have two positive reviews: 1. I bought the Nuvo on the word of the Plumber, Anthony C dba Got Plumbing? LLC, ( he OK'd this review). He was able to explain how the Nuvo works in a clear manner. He told me that he had been installing Nuvos for about 10 years in the San Antonio, Tx. area and had had only one complaint. He stressed that the client bought the undersized Nuvo, that she should have bought the manor size for her large house. 2. the second favorable review is for the Nuvo sales & management staff. Sales person was Victor C; the supervisor was Derek F. I'm very skeptical about all these water softener/conditioner systems and I really grilled these two folks about their System. They were remarkably patient with me. I informed them that I would try the Manor but that I intended to call them out on the 90 day satisfaction return policy. They assured me that they would personally see to it that I'd get my money back if I wasn't satisfied with the System. They sent me a couple of samples of CitraCharge. We soaked the kitchen water faucet head in the CitraCharge solution for 30 minutes (per instructions) and it cleared up the bad lime buildup. It was about 50% plugged up. Hope the Manor system also works. If not I plan to return it. As the reader can see, I'm not praising the Nuvo system, I'm still very skeptical about it. I'm giving kudos to: 1. Plumber Anthony C & 2. Nuvo Victor C and his supervisor, Derek V. These two treated me with polite professionalism; they made the (tentative) sale. Ray Gil V.

The company is great, the staff has been great, however I needed to update my cc when I did I also said to send a filter that I have Not received,