Quality Home Services

Name: Quality Home Services
Rating: 4.7

4.7

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12 User Reviews

7.2

Overall Score

4.7

star star star star star_half

12 User Reviews

7.2

Overall Score

LAST UPDATED: March 8th, 2024

Quality Home Services offers comprehensive solutions to ensure clean and safe water for households. Established in 1985 by Bart Richey and Donna Holstein, the company has consistently aimed to provide top-notch services and state-of-the-art products.

Notably, Quality Home Services received the Better Business Bureau's 2019 “Distinguished Ethics in the Marketplace” award. This reflects the emphasis on providing not only quality products but also ethical and transparent services.

While based in Fresno, the company extends its services to areas like Bakersfield, Castroville, and beyond, making it accessible to a broad customer base in Central California.

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The Good

Extensive Product Range
Experienced and Certified Staff
Commitment to Customer Satisfaction

Extensive Product Range

Quality Home Services boasts a wide array of products, including water softeners, air purification systems, tankless water heaters, and solar power systems. This versatility allows customers to address various home needs through a single, reliable source.

The company's preferred water treatment and filtration product is the water system offered by RainSoft®. This system can eliminate hard minerals in your water and improve the taste and smell of the water.

Experienced and Certified Staff

With over three decades of experience, the company's staff is well-trained and certified to handle a range of issues related to water softening and conditioning.

The team's expertise is reflected in its ability to install, maintain, and repair systems efficiently.

Commitment to Customer Satisfaction

Quality Home Services takes pride in offering personalized service to its customers. From free estimates to seamless installation processes, the company ensures that customers feel valued and informed throughout their interaction.

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The Bad

Needs More Customer Reviews

Needs More Customer Reviews

A robust repository of customer testimonials on third-party sites, including BestCompany.com, could help build trust and confidence among potential clients.

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The Bottom Line

Quality Home Services stands out as a reliable and experienced provider of water softeners and conditioning systems.

With a strong emphasis on customer satisfaction, a diverse product range, and a history of ethical business practices, the company is a solid choice for those seeking water-softening solutions in Central California.

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User Reviews

Star Rating

4.7

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12 Reviews

Review Breakdown

5 grade

75%

4 grade

17%

3 grade

2 grade

1 grade

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Toua Kevin Yang Fresno, CA

The installation of my water softener went really smooth. The guys were very professional in doing their job and it took a whole day to get everything where it needed to be. So far so good on the water coming from the water softener. Most friends and family member I know rent so when the time comes for water softener recommendations, I’m definitely going to recommend Quality Home Services to them.

3 months ago

Reply from Quality Home Services

Toua, thanks for sharing your positive experience with Quality Home Services. We're excited for you to have RainSoft water and appreciate you wanting to share us with others. Enjoy!

Jan. 31st, 2024

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Cheryl

I like the personal and expert advice and performance and installation of the water system. It is made using water in my Watsonville home so much more enjoyable. I recommend this company.

2 months ago

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Thérèse Seibert Santa Cruz, CA

We have been using Quality Home Services for many years and have never been disappointed. They have provided excellent service and keep our water filtration system running at 100%. Our water is clean from toxins and safe to drink now.

3 months ago

Reply from Quality Home Services

Therese, We're so glad we could help you with your water. Enjoy!

Jan. 31st, 2024

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Chris Martinez Sanger, CA

I sought out a new water treatment replacement for my home and found ( ) the salesman still try to salesman me even though I told him to leave his cheesy tactics at the door.. all I want was truth for what I wanted and yet I still was bamboozled on the sale., I was sold a faucet installation for drinking water and was given the impression it was a constant flow faucet it was said I could fill up my pots for cooking so that I could cook with clean filtered water for rest of my days or for as long as I kept up the filtration system that is…. Instead I come to find out it only allows maybe 64 once’s at a time , that it’s controlled by a small pressurized tank that has to replenish its pressure back up once the nearly 64 once’s of water is out each time, I feel for the price I paid and note, don’t mind paying the price that I paid only if it was for a product that I wasn’t duped and believing that I wanted and needed. if the sales person would’ve been honest, like I asked him to then I would’ve made sure that there was a faucet feature in my home that I can rely on to my needs and not some crappy pressure tank that puts out a small amount of water out of a faucet that got drilled through my sink that I’m not satisfied with .

3 months ago

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Verified Customer

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Terry R Fresno, CA

Quality Home Services ROCKS! Love my air purifier year round from flu season to wildfires here in California.

3 months ago

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Adam T Gilroy, CA

Great company that is well versed in the multiple industries they serve. Easy to work with, and very customer service driven. They strive to maintain the quality they based their company’s name on.

1 month ago

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Carlos Reyes

I loved the demonstration; explained everything perfectly & just made it easy to understand the product being sold.

2 months ago

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Jorge

The sales person was very knowledgeable and the system is working awesome

1 month ago

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Mindi Weber

Great services and responsiveness. They were also clean and professional.

1 month ago

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Rebecca Dering San Francisco, CA

The company took care of every detail that our installation required.

1 month ago

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June Evans

The customer service has been good. The treatment has made a noticeable difference in the quality of my water.

3 months ago

Reply from Quality Home Services

Hi June, thanks so much for sharing your positive experience with us!

Jan. 31st, 2024

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Arthur Hernandez

They were on time and professional, really knowledgeable, and cordial. Answered all my questions.

2 months ago