Name: Leaf Home Water Solutions
Rating: 3.4

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Verified Customer

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Tommy

Very professional installation thumbs up

3 months ago

Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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Verified Customer

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Norman Duderstadt

They did a wonderful job with my water softener, no mess very happy.

4 months ago

Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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Verified Customer

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Mike Guajardo

would like a reminder as to when to refill container with salt please.

5 months ago

Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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wzol

Very expensive water softening and reverse osmosis system was installed. The water softening system does not work. Have had a repair person out to fix three times. System does not generate and now is leaking water. Leaf home c/s has not be helpful. DO NOT PURCHASE

3 months ago

Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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Ricardo Murph Columbus, OH

We purchased the whole house filtration system to save us from buying distilled water for machines in the house. It will also save us from purchasing spring water in plastic bottles for drinking. We signed papers on Wednesday and installation was on Friday. Installation was completed in less time than promised. Everything was clean when the installer left with no messes when completed. After the installer left, I drank from the faucet and I liked the taste of the water even with it being warm. Before the installation I bought flavored water to drink on a regular basis. I can stay away from the plastics for my drinking water and the plastics for my other water needs. I look forward to the other benefits from the installation of this system.

2 years ago

Reply from Leaf Home Water Solutions

Thank you for your recommendation, Ricardo! Leaf Home Water Solutions prioritizes every customer experience, ensuring you get the highest quality water possible.

Sep. 23rd, 2022

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John

It took them atleast a year and several different techs to final get it right!

1 week ago

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YangonBill

No scheduled follow up (although they sold that as a feature), can't buy the filters independently, 3 departments before they said "we will have a local person call to set up an appointment, and btw prices have gone up". Poor service, I had to help with the installation, because the installer didn't have the right fitting... etc. The cost of replacing just the filters is now approaching installing a standardized system with filters available on the open market. Asked to speak to head of customer service... he's on vacation.

5 months ago

Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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Buzz Hamilton

They came out and tested my water and gave me a recommendation. I accepted it and it was installed very nicely. It did not work after 2 weeks. I finally got ahold of Jason and he came out and blamed it on the well. The reverse osmosis needs the filters changed ,but Jason will not answer our calls and we are stuck with a high priced system that does not work.

5 months ago

Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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Verified Customer

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Leo Rosenstein Savage, MN

Water testing was very thorough. Sales staff were very honest about what would improve the water quality.

9 months ago

Reply from Leaf Home Water Solutions

Leaf Home Water Solutions stands behind the integrity of every one of our products. Happy we exceeded your expectations.

Feb. 26th, 2024

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Verified Customer

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Paula Assad

We were told our water was very acidic. Glad he came and tested our water. The installation was a day later and very professional.

2 years ago

Reply from Leaf Home Water Solutions

Thank you for the 5-star review, Paula. Leaf Home Water Solutions are expertly installed home water treatment systems, optimized for your water needs.

Jul. 21st, 2022

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Verified Customer

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Tim Sauerbrey

My well water was so bad you couldn't stand the smell or taste. Since the equipment was installed the water tastes great and there is no smell.

2 years ago

Reply from Leaf Home Water Solutions

Every install is given the white glove treatment and is curated with your home in mind, Tim. Thank you for choosing Leaf Home Water Solutions.

Jul. 21st, 2022

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Verified Customer

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Ronald Duran Saint Cloud, FL

Good quality equipment for the money. The sales rep was great however I never received a call back to ask how was everything going with the product.

2 years ago

Reply from Leaf Home Water Solutions

Custom-built to your specific water needs to ensure you get the cleanest and healthiest water throughout your home. Thank you for your recommendation!

Jul. 18th, 2022

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Verified Customer

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Robert j Chaffin Newark, OH

Told me I had hard water and rest of the water was okay and they stopped the water software the same day they test my water

2 years ago

Reply from Leaf Home Water Solutions

Leaf Home Water Solutions stands behind the integrity of each and every one of our products. Happy we exceeded your expectations.

Jul. 18th, 2022

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Verified Customer

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Joseph A Vargas Largo, FL

The purchase was fine once I got it installed and I paid it off I couldn't get any response or customer service and then when they did respond they told me to read the manual I was very disappointed

2 years ago

Reply from Leaf Home Water Solutions

Thank you for taking the time to leave this review with us, Joseph. If we can help in any way in the future, don't hesitate to contact us at support@leafhomewatersolutions.com.

Jul. 18th, 2022

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Matt M Lansing, MI

Outstanding products. They had a unique and cost effective solution to my high iron problem. They came in $2800 less than Culligan, who sold me something way out of specification.

10 months ago

Reply from Leaf Home Water Solutions

You and your home deserve cleaner, safer water. Our team loved making this a reality.

Dec. 27th, 2023

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Jerry Cleveland, OH

I love how my water out of the faucet does not have the chlorine taste and smell. I think it tastes better than out of my osmosis tap. Another thing I like about my system is when I take a shower, my skin feels much softer and does not feel dry and scratchy afterward. Thank You Leaf Water Solutions.

2 years ago

Reply from Leaf Home Water Solutions

Every install is given the white glove treatment and is curated with your home in mind. Thank you for choosing Leaf Home Water Solutions, Jerry.

Jan. 14th, 2022

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James Thomas

Does not work as promised. Has not returned calls as promised. Called numerous times with no response. Very disappointed in product and employee.

5 months ago

Reply from Leaf Home Water Solutions

Thank you for your feedback. We request that you contact us at support@leafhomewatersolutions.com or 888-320-5497, if you haven't received assistance yet. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.

Sep. 13th, 2024

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Alfred Scott

The installation was good, and I can feel the difference in the quality of the water when I am taking a shower.

5 months ago

Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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Verified Customer

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Richard Lake Saint Louis, MO

Honest price backed by a good company and the install was prefect. Very happy our new system.

9 months ago

Reply from Leaf Home Water Solutions

Our experts are dedicated to finding a solution for every home. Thank you for choosing Leaf Home Water Solutions.

Feb. 26th, 2024

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Verified Customer

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Bullseye

So far the Water Softener System seems to be working as advertised. There have been no issues.

9 months ago

Reply from Leaf Home Water Solutions

Every install is given the white glove treatment and is curated with your home in mind. Thank you for choosing Leaf Home Water Solutions.

Feb. 26th, 2024

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Verified Customer

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Larry Russell Supply, NC

installed quickly and neatly. I think the price is way to high and the sales person was less than truthful

9 months ago Edited January 31, 2024

Reply from Leaf Home Water Solutions

Leaf Home Water Solutions prioritizes every customer experience, ensuring you get the highest quality water possible. Happy to know we exceeded your expectations.

Jan. 31st, 2024

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Verified Customer

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Sherrie Pinellas Park, FL

Absolutely happy with our water now. No more constantly wiping off water spots.

9 months ago

Reply from Leaf Home Water Solutions

Our experts are dedicated to finding a solution for every home. Thank you for choosing Leaf Home Water Solutions.

Jan. 31st, 2024

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Verified Customer

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Robert Weirton, WV

System works great. Sales pitch was a bit of a bait and switch. Installation went without a hitch.

11 months ago

Reply from Leaf Home Water Solutions

Every install is given the white glove treatment and is curated with your home in mind. Thank you for choosing Leaf Home Water Solutions.

Dec. 5th, 2023

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sapan jain

It’s been few months post full filter system installation now. Few weeks back my RO water tank stopped filling water . Raised multiple customer service requests, reached out to installation manager , sales person patient but no traction . I am extremely disappointed on choosing such a company who has no value for their customers. There Product is expensive but zero customer service.

6 months ago

Reply from Leaf Home Water Solutions

Thanks for sharing your feedback. Your experience is an uncommon instance, and we’ll do better in the future. To assist you personally on this matter, please reach out to us at support@leafhomewatersolutions.com.

May. 2nd, 2024

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Central Florida Customer Port Orange, FL

They new from the start my issues was smelly water likely caused by iron or sulfur bacteria. Their comprehensive water test doesn't test for these which are the most common causes of water odor. After 9 months and weekly visits from their technicians with no solution they decided to test the water again and tell me I have iron bacteria that is likely causing the odor, bad taste and staining. I purchased their top of the line system for retail price $10,000. I believe they are negligent for intently not testing for the most common cause of nuances water smells.

8 months ago

Reply from Leaf Home Water Solutions

A 1-star experience is not what we expect for our customers. Please contact us at support@leafhomewatersolutions.com if you would like to share any additional details we can take into consideration.

Feb. 26th, 2024

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Verified Customer

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Amy Rogers

2 years ago

Reply from Leaf Home Water Solutions

Thank you so much Amy, for supporting LeafFilter with a five-star review!

Jul. 21st, 2022

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Christy Klotzbach

It doesn't work that great. It caused us to replace my water heater rod which cost me extra money. This is my 4th review and still know one ever follows up. Customer service horrible.

2 years ago

Reply from Leaf Home Water Solutions

We hope to clear up any misunderstanding. Please do not hesitate to call (888) 320-5497, so we can work together to find a solution.

Jul. 21st, 2022

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Verified Customer

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Ann L Nelson Lawtey, FL

We have really hard water and the difference is absolutely amazing once we started using this system

2 years ago

Reply from Leaf Home Water Solutions

Quickly and accurately servicing our customer’s water treatment systems is always a goal for us at Leaf Home Water Solutions, and hearing that we lived up to that goal is very encouraging. Thank you!

Jul. 18th, 2022

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Verified Customer

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Terri Bingham Webster, FL

Great product and prompt service. Great value for our money, sales man was very helpful and knowledgeable.

2 years ago

Reply from Leaf Home Water Solutions

Every install is given the white glove treatment and is curated with your home in mind. Thank you for choosing Leaf Home Water Solutions.

Jul. 18th, 2022

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Verified Customer

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Nicole Port Saint Lucie, FL

Our water quality improved 100% after its installation. They came and installed the day after purchase.

2 years ago

Reply from Leaf Home Water Solutions

Our experts are dedicated to finding a solution for every home. Thank you for choosing Leaf Home Water Solutions.

Jul. 18th, 2022

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Luis Magnolia, TX

the system is pricey more than any other company that I had gotten a quote for, the sales person who came out sold me a system for a refrigerator and said that it would do the same thing as the drinking water filtration system, (he lied) since I was passed my 3 days I could not cancel the product and of course, the sales guy never returned the call, we ended up calling install and repair and they were able to assist. Sucks, that I feel that I got shammed into something I did not need and then for the sales to not return call to try and work out a solution. I have health issues and need to make sure that I have good drinking water and the water out of the fridge taste like salt water... not good... I was having to buy water at grocery store even after I paid 8000.00 bad deal all around.

11 months ago

Reply from Leaf Home Water Solutions

A 1-star experience is not what we expect for our customers. To assist you personally on this matter, please call 888-320-5497.

Dec. 5th, 2023

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Eric moyer Mertztown, PA

First quote I got was for $12241 good for a year if I make a Decision on the spot the price is $7984 3 day of negotiating I got them down to $4825 and beware of their scare tactics I wouldn’t let that system in my house if they gave it to me they are in business to rip people off at least 3 times I was told the company is worth 3 billion who cares and their $25000 water testing machine came up with just about the same results as the $25 one you get at the hardware store. They have been in business since 2021 and claim they are the best. I felt much better going with the mom and pop business down the street that came in told me what I needed and didn’t try selling me on anything and gave me a $3950 price out of the gate

11 months ago Edited November 10, 2023

Reply from Leaf Home Water Solutions

Thank you for taking the time to provide us with this valuable record of your situation. Your situation is not our standard, and we will share this information with our team to minimize issues like this in the future. Please contact us at support@leafhomewatersolutions.com if you would like to share any additional details we can take into consideration.

Dec. 5th, 2023

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Robin Mitchell Venice, FL

I can finally drink my water! My skin and hair are softer. My clothes are cleaner. My appliances are no longer scaly. My only regret is not having done it sooner.

11 months ago

Reply from Leaf Home Water Solutions

Leaf Home Water Solutions prioritizes every customer experience, ensuring you get the highest quality water possible. Happy to know we exceeded your expectations.

Dec. 5th, 2023

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Edens San Antonio, TX

Looks like the type of system that I need. However, the serviceman did not provide much on-site information of how the system operates, what kind and frequency of maintenance is required, features of the control panel, etc.

11 months ago

Reply from Leaf Home Water Solutions

Expertly installed home water treatment systems optimized for your water. Thank you for being part of the Leaf Home Water Solutions family!

Nov. 1st, 2023

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Jamie Kennedy

We have had the system - carbon multi- stage/ water softener/UV System since 2021. The major reason was to remove high sulfur ( rotten egg smell) out of our water - along with some hardness. The system works good. Only concern is that the carbon tanks had to be replaced after 2 1/2 years because it wasn’t removing the sulfer - the company was responsive , but the question is - Will this be an ongoing concern - having to replace so soon - especially for the premium money we paid for systemic

2 weeks ago

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Gary C Fenton, MI

They were very thorough with the testing process with their high-tech equipment. Although much to my surprise they DON'T test for arsenic! This is one of my biggest concerns because I'm on a well, in an area where arsenic levels test very high. Other than that, their local office is several miles away, and so they sub out the actual installs to various local contractors, but are vague in the sales pitch as to who these people are that will actually be doing the installing. The are also rather pricey, as out of 5 quotes that I got, they were the highest.

1 year ago

Reply from Leaf Home Water Solutions

We strive for a positive sales experience so that it is educational and informative for our customers, Gary. We are always looking to make improvements and will take your feedback into consideration in the future. Thank you for taking the time to share your thoughts.

Mar. 1st, 2023

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Dennis Wiech

Very happen the product, clean water is very important to both my wife and I.

3 months ago

Reply from Leaf Home Water Solutions

Thank you for choosing Leaf Home Water Solutions for your home!

Sep. 13th, 2024

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Verified Customer

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Jim Leland, NC

fast, friendly, professional. highly recommended

8 months ago

Reply from Leaf Home Water Solutions

Leaf Home Water Solutions prioritizes every customer experience, ensuring you get the highest quality water possible. Happy to know we exceeded your expectations.

Feb. 26th, 2024

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Brenda Corbitt

When installed water was very good, But months later, my grandbaby saidthe water didnot taste good, so i called the company and they came out upted the timer to weekly and this solved our issue. Water is Back to tasting Good. Great service

1 year ago Edited August 22, 2023

Reply from Leaf Home Water Solutions

Leaf Home Water Solutions stands behind the integrity of every one of our products. Happy we exceeded your expectations.

Aug. 31st, 2023

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Verified Customer

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cory fitzgerald FL

Great job installing and moving after my wife didn't like where it was

11 months ago

Reply from Leaf Home Water Solutions

You and your home deserve cleaner, safer water. Our team loved making this a reality.

Dec. 5th, 2023

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Verified Customer

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Linda Parent Summerfield, FL

Very pleased with sales rep!installer was very knowledgeable and did an excellent job!

2 years ago

Reply from Leaf Home Water Solutions

Thank you for your recommendation, Linda. We are happy to welcome you to the Leaf Home Water Solutions family.

Jul. 29th, 2022

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Verified Customer

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John Murphy

Set up & financial arrangements easily arranged. Installer was helpful and congenial.

2 years ago

Reply from Leaf Home Water Solutions

We pride ourselves with 5-star service from start to finish, John! Thank you for choosing Leaf Home Water Solutions!

Jul. 21st, 2022

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Verified Customer

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Neva Lowe

They were very professional during installation and made sure I was happy with it before leaving.

2 years ago

Reply from Leaf Home Water Solutions

Expertly installed home water treatment systems optimized for your water. Thank you for being part of the Leaf Home Water Solutions family!

Jul. 21st, 2022

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Verified Customer

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Bob

No more hard water. No scaling. Fun to watch having water softener installed. Looks great.

2 years ago

Reply from Leaf Home Water Solutions

Our Leaf Home Water Solutions team loved working with you, Bob!

Jul. 21st, 2022

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Verified Customer

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Michael Waldron Palm Coast, FL

Clearer water, no muss, no fuss. I like that I have safe water to drink right out of the tap.

2 years ago

Reply from Leaf Home Water Solutions

Leaf Home Water Solutions stands behind the integrity of each and every one of our products. Happy we exceeded your expectations.

Jul. 18th, 2022

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Verified Customer

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Jean A. Bauer Inver Grove Heights, MN

The technician was efficient and cleaned up after himself. The Salesman was more than helpful

2 years ago

Reply from Leaf Home Water Solutions

Jean, Thank you for recognizing Leaf Home Water Solutions' 5-star service!

Jul. 18th, 2022

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Verified Customer

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Lowell Jones Chagrin Falls, OH

Cured my hard water issues. No rust / orange build up in toilets or sinks anymore.

2 years ago

Reply from Leaf Home Water Solutions

Lowell, Customers like you make our job a pleasure. We are thrilled to know you chose Leaf Home Water Solution for your water treatment needs!

Jul. 18th, 2022

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Tim Van Horn Seminole, FL

They came out priced and installed the unit when they said they would. But I have no idea if it is working.

2 years ago

Reply from Leaf Home Water Solutions

Expertly installed home water treatment systems optimized for your water. If you have any questions or concerns, you can contact us at 888-320-5497. Thank you for being part of the Leaf Home Water Solutions family!

Jul. 18th, 2022

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Ron Otis

Installed there product which never cleaned my water and I had to get a real company that provided full serve e equipment, maintenance and clean water. Your sales and management team was terrible.

2 years ago Edited October 24, 2024

Reply from Leaf Home Water Solutions

Thank you for taking the time to provide us with this valuable record of your situation. If you haven't already been helped, please contact us 888-320-5497, Ron.

Jul. 18th, 2022

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Patti Saint Charles, MO

Good solution to my problem. The drinking water here was very bad tasting. The system remedied the problem.

2 years ago

Reply from Leaf Home Water Solutions

Leaf Home Water Solutions prioritizes every customer experience, ensuring you get the highest quality water possible. Happy to know we exceeded your expectations.

Jul. 18th, 2022