Safe Step

• Safe Step Cares
• Walk-In Tub Safety & Convenience Features
• Walk-In Shower Safety & Convenience Features
• Personalized Pricing and Discounts

Safe Step Cares

In the last 5 years, Safe Step has donated 50 tubs to families and individuals in need of a walk-in tub. Safe Step Cares is the brainchild of the company founder, Mike Duffer, and his idea was completely embraced by the Safe Step team members. The company aims to provide an enjoyable and safe bathing experience for those of all ages and mobility levels. 

Safe Step encourages people to nominate deserving members of their community for a free walk-in tub. 

Visit the Safe Step site to learn more. 

Walk-In Tub Safety & Convenience Features

Safe Step offers some of the highest quality walk-in tubs on the market and each tub is backed by a Lifetime Warranty. To ensure each of its tubs are meeting its industry-leading standards Safe Step performs a 14-Point Quality Control Inspection. 

A walk-in tub from Safe Step has numerous safety and convenience features for customers to choose from. 

Safety Features 

• Anti-Slip Floor and Seats
• 4” Step Threshold
• Built-In Grab Bars
• Anti-Scald Technology
• Quick-Release Drain
• “Safe Water” Cleaning System 
• Mold-Resistant Sanitary Gel-Coat 
• ADA Compliant Seat and Faucets
• Aluminum Frame

Convenience Features

• Heated Seat and Back
• No-Strength Locking Handle
• Hand-Held Shower Wand
• Fit Into Standard Tub Space
• Right or Left-Hand Tub Door
• Adjustable Headrest
• No-Strength Locking Handle
• Easy-Reach Controls
• Electronic Keypad
• Floating Remote
• Solid-Surface Easy Clean Finish
• Built-In Towel Bar
• Aromatherapy
• Chromatherapy 
• 10 Massaging Water Jets 

Regardless of age or mobility, Safe Step believes everyone deserves a stress-free and safe experience. With each of its safety features, Safe Step aims to help reduce the number of slips, falls, and other accidents that happen while in the bathroom. The convenience features are designed specifically for creating a relaxing and spa-like bathing experience. 

Walk-In Shower Safety & Convenience Features

As walk-in showers increase in popularity, Safe Step offers customers various safety and convenience features that minimize the risk of slipping, tripping or falling while getting in or out of the shower.

• Tru-Temp Anti-Scald Shower Valved
• 3 Optional Built-In Seating Features
• Easy-To-Reach Controls
• 3” Entry Step
• Commercial Grade Anti-Slip Floor
• Quick On/Off Shower Wand Button
• Seated or Standing Shower
• Curtain Rod & Curtain
• Available Sliding Glass Door with Integrated Towel Bars

Safe Step showers easily fit into the space of an existing tub or shower and are installed by professional installers, eliminating the need for extensive remodeling expenses.

Personalized Pricing and Discounts

Safe Step knows that a walk-in tub can make a huge difference in the quality of life and security for aging adults and those with mobility problems. That’s why the company aims to provide a personalized bathtub solution for each of its customers. 

Interested customers can receive a free in-home consultation for a Safe Step walk-in tub. After filling out a simple online form, the company will send one of its staff members to evaluate the home and safety needs. Then Safe Step will provide consumers with a free estimate. 

Safe Step boasts that its walk-in tub prices are extremely reasonable and that the company offers several walk-in tub or shower options that range in price, making them available to customers of all income levels. 

While Safe Step does not disclose the pricing of its walk-in tubs/showers on its site, it is because the company provides custom pricing for each customer. Installation, dimensions, manufacturing, rebates, and discounts will all affect the final cost. The Helping Hands Rebate of up to $1,500 from Safe Step can help offset the lack of coverage from Medicare and Medicaid. The company also offers a military discount.

• Undisclosed Customer Service Information

Undisclosed Customer Service Information

Customers can contact Safe Step via telephone, online chat, or by email. However nowhere on the website does it specify the hours its customer service hours are available. While this is might not bother most customers, it would be nice if the website included this information. Even if the company offers 24/7 customer service, that should be disclosed on the website.