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Independent Home

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LAST UPDATED: August 14th, 2022

A customers comfort and safety is the #1 priority of Independent Home. The company hopes to help customers experience a safe and enjoyable bathing experience by reducing all the stress and heartache that is often associated with mobility problems. 

Independent Home manufactures its walk-in tubs and showers to the highest standard and delivers products that meet the needs of its customers. The company is committed to ensuring its customers the best experience possible—for the entire process.

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The Good

  • Walk-In Tub Products and Features
  • Walk-In Showers
  • Expert Installation
  • Financing Available

Walk-In Tub Products and Features

There are numerous safety benefits and health benefits that come with a walk-in tub. Independent Home offers tubs that come with these safety features:

  • A comfortable and secure ADA compliant seat
  • Angled safety grab bars
  • Non-slip surfaces
  • Easy-lock door handles

While walk-in tubs are primarily purchased with increased safety in mind, that doesn’t mean they can’t turn any bathroom into a luxurious spa-like room. Walk-in tubs from Independent Home can be used for hydrotherapy and pain management, helping to eliminate aches and pains. The massage therapy can also help with symptoms associated with arthritis, circulation challenges, fibromyalgia, diabetes, etc.

Here are a few walk-in tubs available from Independent Home:

Dignity, Dual Massage Walk-In Spa Tub

  • Low 5” step in
  • 30 (three-speed air jets)
  •  8 oversized water jets
  • 40” spa depth
  • Self-purging cleaning system
  • Chromatherapy system with light rotation
  • Lifetime warranty on door, seal, drain, and workmanship
  • Built-in angled safety grab bar
  • Cable operated 2” Fast Drain system
  • Extendable showerhead for showering capabilities

Access Walk-In Bathtub

  • Easy, safe, accessible, and comfortable
  • Slide transfer into the tub
  • Right or left mounted doors with outward opening door
  • Easy lever handle
  • Quick Draining System

Walk-In Showers

Independent Home not only has walk-in tubs, but the company also offers seniors, people with aches and pains, and those with limited mobility walk-in shower systems. Many customers prefer to shower over bathing and want a shower that will give them the same security and peace-of-mind that a walk- in tub does. Independent Home has several shower systems that come with the standard safety features that will keep customers safe, such as:

  • Low profile entry step
  • Slip-resistant flooring
  • Senior-friendly oversized seat
  • Easy access to shower controls
  • Dual grab bars for easy entry and exit
  • Wheelchair accessible options
  • Glassdoor upgrades

Expert Installation

Walk-in tub buyers can expect expert installation with a purchase from Independent Home. All safety installers are trained and certified. Each Independent Home team has a minimum of 5 years of walk-in tub installation experience and averages over 200 installations each. Independent Home holds its installers to strict standards and boasts that with an Independent Home team a walk-in tub can be installed in as little as one day. 

Financing Available

Independent Home knows that paying for a walk-in tub can get pricey that’s why the company offers financing on approved credit. Customers can make low monthly payments which will help make the cost of purchasing a walk-in tub more manageable. 

Independent Home also offers a $1500 installation coupon which customers can download off the website.


The Bad

  • Does Not Service Alaska
  • Return Policy

Does Not Sevice Alaska

Interested customers can contact their local Independent Home and talk to a specialist. However, Alaska is not one of the states that Independent Home services. 

Return Policy

Customers wanting to return their Independent Home walk-in tub must first request a Return Authorization Form from the company and have the original receipt, and the company must have a record of the purchase in its system. Items that are qualified for returns must be in new condition, never been used, and in the original packaging. If the tub has been installed or used in any manner, it is not qualified and not eligible for return. Also, the customer is responsible for a 30 percent restocking fee, the original shipping charges and the shipping charges back to the company. 


The Bottom Line

Independent Home strives to improve its customers quality of life by providing them with a product that will not only keep them safe but is designed to reduce the symptoms stress and relieve the aches and pains that comes with getting older. Being able to choose a walk-in tub or a walk-in shower allows customers to find the product that will work best for them and their situation. Independent Home also offers financing and expert installation services.

Customers should be sure to check all dimensions, features, and aspects of their tub upon arrival, as the return policy clearly states that once it is installed or used, there are no returns. 

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Ghazel M. Fort Worth, TX

I have MS and my walk in tub makes me feel so safe. I feel like I have gotten control back in my life, the installation guys were wonderful. Kevin built me a lower step in front of the tub because I can’t lift my leg high enough to get in the tub. They really impressed me and explained everything to me, as a bonus cleaned up nicely. I recommend this company, they are more reasonable with their pricing.

9 months ago

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Kennie Wayne Bean Reidsville, NC

We have recently had an independent tub put in our home. While the tub looks great we have not been able to enjoy the benefits of it. When we purchased it and had it installed, everyone from the sales person to the installers told us that our 50 gallon water heater would be adequate and should have no problem filling the tub. It is not! While we can fill the tub about half way with bath temperature water it will turn cold once you get the water to the seat. Now we are going to have to spend about $3,000.00 to upgrade our water heater to one that will actually fill the tub where we can actually enjoy it with all of its benefits. The second complaint we have is about the damage done during installation. While the guys that installed our tub did a great job and were very friendly and professional they did create a couple issues that we did not see before they left. One is a cracked floor tile and the other is the door frame. They had to remove the door completely and either during the removal or install the damage was done. Even though we had some issues we still recommend this company just don't let them tell you that a 50 gallon water heater is big enough to fill the tube with sufficiently warm water. Kennie and Patricia Madison nc

1 year ago Edited February 28, 2022

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Megan M Bridgeport, CT

Very happy with the product and the service. Best product for the best price. I recommend checking them out if you are in the market for a walk-in tub. My only regret is that I did it sooner.

1 year ago