Vonage vs Nextiva

Vonage and Nextiva both offer state-of-the-art VoIP services and technology. Vonage offers pricing that starts at $14.99 per user for 20–99 users per month along with residential plans. Nextiva’s prices range from $20–$30 per user per month. If you need more than 100 lines, you will be asked to contact the sales team at Vonage. While Nextiva requires you to contact the company for enterprise-level services, there is not a cap on the number of users listed. 
Vonage logo
#8 Vonage
3.1 Overall Score
4.2
starstarstarstarstar_half
(5)
Nextiva logo verified_user
#14 Nextiva
2.5 Overall Score
4
starstarstarstarstar_border
(2)

Overview

Vonage

Nextiva

Upfront Price
Upfront Price
Undisclosed
Undisclosed
Monthly Price
Monthly Price
$14.99–$39.99 per User
$20–$30 per User
Contract Length
Contract Length
Month-To-Month Contracts Available
Contract Not Required
Mobile App
Mobile App
Time In Business
Time In Business
18 Years
11 Years

Ratings

Vonage

Nextiva

Overall Score
Overall Score
3.1 of 10
2.5 of 10
Review Score
Review Score
4.2
starstarstarstarstar_half
4.0
starstarstarstarstar_border
Value for Money
Value for Money
4.0
starstarstarstarstar_halfstar_border
4.5
starstarstarstarstar_half
Quality of Product or Service
Quality of Product or Service
4.0
starstarstarstarstar_halfstar_border
4.0
starstarstarstarstar_halfstar_border
Customer Service
Customer Service
3.8
starstarstarstar_halfstar_border
4.5
starstarstarstarstar_half
Company Trustworthiness
Company Trustworthiness
3.8
starstarstarstar_halfstar_border
4.5
starstarstarstarstar_half
Likely to Recommend
Likely to Recommend
0.0 of 10
0.0 of 10

Reviews

Vonage

Nextiva

Number of Reviews
Number of Reviews
5
2
Review Breakdown
Review Breakdown
4.2
starstarstarstarstar_half
5 star
80%
4 star
0%
3 star
0%
2 star
0%
1 star
20%
4.0
starstarstarstarstar_border
5 star
0%
4 star
100%
3 star
0%
2 star
0%
1 star
0%

Reviews for Vonage

Helpful Favorable Review

starstarstarstarstar
Donna Evans
February 13th, 2019 American Fork, UT DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Love the price on calling out of the country. It took them a while to get us set up but know that it is I love it.


Helpful Critical Review

starstar_borderstar_borderstar_borderstar_border
G Rezk
April 17th, 2019 Irvine, CA DETAILS
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

Scammers with their plan effective date. Their overage rates are excessive. Customer service is awful and not knowledgeable and to a point tat is deceiving.


Reviews for Nextiva

Helpful Favorable Review

starstarstarstarstar_border
Rischelle Mikkelson
October 14th, 2019 American Fork, UT DETAILS
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar_border
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

The product is always reliable. Never seem to have a problem with interruption of service. Great price for the phone and fax service. Their dashboard and account login could be greatly improved.


Helpful Critical Review

None Available

The Final Word

In the basic package provided by Vonage, features include unlimited calling and SMS messages within the United States and Canada, a mobile app, a desktop app, VonageFlow, and several other features. This plan also requires a mobile device. 

Nextiva offers similar features in its basic plan and takes pride in its ability to manage prospects and service customers. All Nextiva plans include 24/7 service and tech support and 99.999 percent uptime reliability. Businesses can bring their own VoIP phones or have the option to rent or purchase them from Nextiva. 

Vonage caters to medium size companies and residential services while Nextiva focuses on serving business and enterprise-level communication needs. Neither VoIP provider requires a contract but offer annual savings if you choose to sign up for a yearly contract. 

Choosing between the two providers depends on what your needs are. If you are looking for VoIP communication for a small business or even your home, then Vonage is the best option for you. For enterprise-level VoIP communication, Nextiva will be able to provide the level of support your company will need. Nextiva also allows your plan to grow with your business. If your small business is gaining traction, then you might want to consider Nextiva for your VoIP phone needs.

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