Vonage vs Nextiva
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Overview
Vonage
Undisclosed
$14.99–$39.99 per User
Month-To-Month Contracts Available
N/A
20 Years
Nextiva
Undisclosed
$20–$30 per User
Contract Not Required
N/A
13 Years
Ratings
Vonage
Nextiva
Reviews
Vonage
Reviews
Nextiva
Reviews for Vonage
Helpful Favorable Review
Review Source
Donna Evans American Fork, UT
Love the price on calling out of the country. It took them a while to get us set up but know that it is I love it.
2 years ago
Helpful Critical Review
D.Smith Chicago, IL
I have been with Vonage since 2014. I am ready to leave. Their customer service has diminished greatly. The lines dropped a lot. Then they want to nick and dime you for features. Their billing is not consistent. You pay one price and you look up the next month and it does not match the price on your invoice. They outsourced the customer service call center it is impossible to get someone on the phone even before the pandemic
9 months ago
Reviews for Nextiva
Helpful Favorable Review
Tracy Lake Pleasant, NY
Our IT firm has worked with just about all the VoIP companies in Canada and the US and clients always rate Nextiva as their ISP of choice, because of the prices, service and excellent support. Nextiva’s FAX service is consistent and reliable.
3 years ago
Helpful Critical Review
Jerry Kraus Milliken, CO
Unreliable and bad customer service!! I had Nextiva's virtual fax service and I had several clients fax me docs that I did never received using Nextiva. When I called Nextiva to complain they sent me a test fax that always went through so they denied it was their fault - but it continued to happen at random. When I did receive faxes - sometimes I received them an hour or more after the client sent them. When I cancelled my service they refused to give me a refund for the time of the service i pre-paid for but did not use.
2 years ago
