RingCentral
8x8
RingCentral
8x8
Helpful Favorable Review
Natasha Harris
The best thing I like about ring central is that no matter what they stay with you until the job is done. Coming into a new position I had update a lot of things with the system such as company greetings, names , extensions etc. It was a very good learning experience, and even if the task I was asking was not obtainable through regular actions a work around was created my request could be completed.
Helpful Critical Review
Kimberly
Our company has lost thousands of dollars each day due to continual issues with the RC system and spent hours upon hours with the incompetent staff members who were unable to solve our issues. We eventually found ways to solve and workaround the seemingly unsolvable issues on our own until we switch to a different service. DO NOT RECOMMEND.
Helpful Favorable Review
Helpful Critical Review
Michael Burnham
This is a deeply unethical company with a barely-passable service and bad customer service. The configuration user interface of the product is hideous and trapped in a 640x480 world while everyone else has moved on to responsive webpages. Technical support is virtually non-existent and the technology and reporting lags behind most of their competitors. Once you sign up, you are basically forgotten. Four years later, I cancel and attempt to leave for a better and less-expensive service, and they spring over $2400 of early termination fees because "I didn't terminate on my anniversary date". This being based upon hidden terms buried on a terms/conditions page that isn't referenced ever during the month-to-month renewals. Run away from these guys.
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