RingCentral
N/A
N/A
N/A
24 Years
8x8
Individual User (e.g. per user per month), Organization Size (e.g. 1–10 users, 11–50 users, etc.), Contact for Details
Monthly
Phone, Team Messaging/Chat
Undisclosed
RingCentral
8x8
RingCentral
8x8
Helpful Favorable Review
HO1
March 15th, 2022
Charles Town, WV
DETAILS
Ring Central is the first VOIP service I ever used, and I used it for years as the main phone system for my auto repair business. It was to set up the phone menu, and had a great set of features to provide extensions and direct phone calls to different employees (estimators, service techs, managers, etc), as well as to track missed calls, check on how employees are talking to customers, record specialized messages.
Helpful Critical Review
Amanda George
July 14th, 2023
IL
DETAILS
The VOIP is nice because allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. The prices were also fair and reasonable. I just didn't find it personally useful for me.
Helpful Favorable Review
Helpful Critical Review
Michael Burnham
May 28th, 2020
Watertown, WI
DETAILS
Edited September 14th, 2021
This is a deeply unethical company with a barely-passable service and bad customer service. The configuration user interface of the product is hideous and trapped in a 640x480 world while everyone else has moved on to responsive webpages. Technical support is virtually non-existent and the technology and reporting lags behind most of their competitors. Once you sign up, you are basically forgotten. Four years later, I cancel and attempt to leave for a better and less-expensive service, and they spring over $2400 of early termination fees because "I didn't terminate on my anniversary date". This being based upon hidden terms buried on a terms/conditions page that isn't referenced ever during the month-to-month renewals. Run away from these guys.
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