RingCentral vs 8x8

RingCentral and 8x8 Inc. are Voice over Internet Protocol (VoIP) providers that offer extensive communication features to their clients. RingCentral pricing starts at $24.99 per user for 2–20 users per month. 8x8 service plans start at $22 per user per month if you have over 1,000 users. For both companies, prices vary depending on the number of seats needed. While both providers offer competitive pricing, RingCentral takes the lead for its ability to serve both large and small businesses. 
RingCentral logo verified_user
#1 RingCentral
8.9 Overall Score
4.4
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(32)
8x8 logo verified_user
#8 8x8
3.8 Overall Score
0
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(0)

Overview

RingCentral

8x8

Upfront Price
Upfront Price
Undisclosed
Undisclosed
Monthly Price
Monthly Price
$19.99–$69.99 per User
$22–$175 per User
Contract Length
Contract Length
No Contract Required
12 Months
Mobile App
Mobile App
Yes
Time In Business
Time In Business
20 Years
32 Years

Ratings

RingCentral

8x8

Overall Score
Overall Score
8.9 of 10
3.8 of 10
Review Score
Review Score
4.4
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0.0
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Value for Money
Value for Money
4.1
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0.0
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Quality of Product or Service
Quality of Product or Service
4.1
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0.0
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Customer Service
Customer Service
4.0
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0.0
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Company Trustworthiness
Company Trustworthiness
4.2
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0.0
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Likely to Recommend
Likely to Recommend
7.5 of 10
0.0 of 10

Reviews

RingCentral

8x8

Number of Reviews
Number of Reviews
32
0
Review Breakdown
Review Breakdown
4.4
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5 star
53%
4 star
34%
3 star
3%
2 star
0%
1 star
9%
0.0
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5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%

Reviews for RingCentral

Helpful Favorable Review

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Joe B

September 4th, 2019 Myrtle Beach, SC DETAILS arrow_drop_down
Value for your money
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Quality of product or service
starstarstarstarstar
Customer service
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Company trustworthiness
starstarstarstarstar

We have been using Ring Central for our land lines and our cell calls and have no issues. We are always give the top attention we need and we encuorage anyone that needs a realiable phone system to check them out.


Helpful Critical Review

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Francisco Legaspi

January 20th, 2020 Walnut Creek, CA DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
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Customer service
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Company trustworthiness
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The sales pitch they give are incorrect. I have multiple area codes I can not call. They blame it on cell providers. Had contract. Added extra lines when need and Ringcentral auto renewed my 2 contract with 3 extra lines. The only way I be able to remove them is paying entire 2 years for each LINE! Then when to month to month. The Ringcentrals fees went up to be more expense for 3 less and more expensive.


Reviews for 8x8

Helpful Favorable Review

None Available

Helpful Critical Review

None Available

The Final Word

RingCentral’s basic features for 2–20 users include unlimited phone calls and SMS messages within the United States and Canada, toll-free or local number, 100 toll-free minutes per month, voicemail to text, with 12 other features. Additional features are added as you move up to the premium plans. 

8x8 offers similar features in its basic service plan for companies needing lines for more than 1,000 users. Pricing for small businesses needing 1–99 lines starts at $28 per user per month. This plan includes unlimited calling within 14 countries, auto-attendant, mobile and desktop apps, team messaging, and more. While the price is slightly lower than RingCentral, 8x8 is only ideal if you run a large corporation. RingCentral doesn’t cost much more and offers features that are ideal for a smaller company while also providing the support a larger corporation may need. 

While RingCentral does not require a contract, customers can get a discount when signing up for a multi-year contract. The upside to no contract is that there will be no early termination fees or cancellation fees if you decide to switch. 8x8 requires at least a 12–month contract when signing up for its VoIP services which can turn some people away. 

Overall, both companies offer a wide variety of services and competitive pricing. After some research, we have come to the conclusion that RingCentral offers affordable pricing and services for both small and large companies. 8x8 tends to cater to those in large corporations. Per Best Company ranking, 8x8 currently does not rank among VoIP providers while RingCentral scores within the top five. After a thorough comparison, RingCentral takes the lead with competitive pricing, a vast number of features for both small and large companies, and no contract required.

top choice

RingCentral
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