RingCentral’s basic features for 2–20 users include unlimited phone calls and SMS messages within the United States and Canada, toll-free or local number, 100 toll-free minutes per month, voicemail to text, with 12 other features. Additional features are added as you move up to the premium plans.
Vonage offers similar features in its basic package for 20–99 users include unlimited calling and SMS messages within the United States and Canada, a mobile app, a desktop app, VonageFlow, and several other features.
The basic Vonage plan requires a mobile device while RingCentral only requires a desk phone. Neither company requires a contract but with RingCentral, customers get a monthly discount if they sign up for a multiyear contract. Customers can also save up to 40 percent if they pay annually with RingCentral VoIP plans.
Overall, each company offers extensive VoIP features and will strive to meet your needs. Vonage caters to medium size companies and residential services while RingCentral can fit the needs of both small businesses and enterprise companies. As your business grows, your VoIP plan can grow with you when you choose RingCentral. Both VoIP providers have a four-star rating on Best Company. However, RingCentral is going to be the better option because it is ranked within the top five VoIP providers on Best Company, contracts are not required, and it offers competitive pricing for your growing business.