RingCentral vs Vonage

RingCentral and Vonage are Voice over Internet Protocol (VoIP) providers that offer extensive communication features to their clients. RingCentral pricing starts at $24.99 per user for 2–20 users per month. While Vonage offers $14.99 per user for 20–99 users per month along with residential plans. With RingCentral, you are required to contact sales if you need more than 1,000 lines while Vonage requires you to contact the sales team if you need more than 100 lines. For those who may need more than 100 lines, it will be easier to get services from RingCentral since there won't be a need to call. If you haven’t worked with a VoIP provider before, talk to a representative no matter how many lines you need to purchase.

#1 RingCentral

8.9 Overall Score

4.4

(32)

View Profile

Visit Site

#10 Vonage

3.1 Overall Score

4.2

(5)

View Profile

Overview

RingCentral

Vonage

Upfront Price

Undisclosed

Monthly Price

$19.99–$69.99 per User

$14.99–$39.99 per User

Contract Length

No Contract Required

Month-To-Month Contracts Available

Mobile App

Yes

Time In Business

20 Years

18 Years

Ratings

RingCentral

Vonage

Overall Score

8.9 of 10

3.1 of 10

Review Score

4.4

4.2

Value for Money

4.1

4.0

Quality of Product or Service

4.1

4.0

Customer Service

4.0

3.8

Company Trustworthiness

4.2

3.8

Likely to Recommend

7.5 of 10

0.0 of 10

Reviews

RingCentral

Vonage

Number of Reviews

Review Breakdown

4.4

53%

34%

4.2

80%

20%

Reviews for RingCentral

Helpful Favorable Review

Joe B

September 4th, 2019 Myrtle Beach, SC DETAILS

Value for your money

Quality of product or service

Customer service

Company trustworthiness

We have been using Ring Central for our land lines and our cell calls and have no issues. We are always give the top attention we need and we encuorage anyone that needs a realiable phone system to check them out.

Helpful Critical Review

Francisco Legaspi

January 20th, 2020 Walnut Creek, CA DETAILS

Value for your money

Quality of product or service

Customer service

Company trustworthiness

The sales pitch they give are incorrect. I have multiple area codes I can not call. They blame it on cell providers. Had contract. Added extra lines when need and Ringcentral auto renewed my 2 contract with 3 extra lines. The only way I be able to remove them is paying entire 2 years for each LINE! Then when to month to month. The Ringcentrals fees went up to be more expense for 3 less and more expensive.

Reviews for Vonage

Helpful Favorable Review

Donna Evans

February 13th, 2019 American Fork, UT DETAILS

Value for your money

Quality of product or service

Customer service

Company trustworthiness

Love the price on calling out of the country. It took them a while to get us set up but know that it is I love it.

Helpful Critical Review

G Rezk

April 17th, 2019 Irvine, CA DETAILS

Value for your money

Quality of product or service

Customer service

Company trustworthiness

Scammers with their plan effective date. Their overage rates are excessive. Customer service is awful and not knowledgeable and to a point tat is deceiving.

The Final Word

RingCentral’s basic features for 2–20 users include unlimited phone calls and SMS messages within the United States and Canada, toll-free or local number, 100 toll-free minutes per month, voicemail to text, with 12 other features. Additional features are added as you move up to the premium plans.

Vonage offers similar features in its basic package for 20–99 users include unlimited calling and SMS messages within the United States and Canada, a mobile app, a desktop app, VonageFlow, and several other features.

The basic Vonage plan requires a mobile device while RingCentral only requires a desk phone. Neither company requires a contract but with RingCentral, customers get a monthly discount if they sign up for a multiyear contract. Customers can also save up to 40 percent if they pay annually with RingCentral VoIP plans.

Overall, each company offers extensive VoIP features and will strive to meet your needs. Vonage caters to medium size companies and residential services while RingCentral can fit the needs of both small businesses and enterprise companies. As your business grows, your VoIP plan can grow with you when you choose RingCentral. Both VoIP providers have a four-star rating on Best Company. However, RingCentral is going to be the better option because it is ranked within the top five VoIP providers on Best Company, contracts are not required, and it offers competitive pricing for your growing business.

top choice

RingCentral

Visit Site

Other Featured Comparisons

Vonage vs Nextiva

View Comparison

RingCentral vs 8x8

View Comparison