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White Label Communications

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LAST UPDATED: January 7th, 2022

Pennsylvania-based White Label Communications (WLC) specializes in VoIP, Hosted PBX, and SIP trunking services wholesale.

As a White Label reseller, users provide end-customers the following options:

  • Hosted PBX
  • PBX SIP Trunking
  • UC Client's Desktop, including the following features:
    • Call recording
    • Voicemail
    • Company directory
    • File sharing
    • Office and team messaging
    • User-specific call routing
    • Quick-call
    • Call center management tools
    • Call history
    • Presence tracking

White Label Atlas Software platforms, called Altas Cloud PBX and Atlas SaaS include the following features:

  • API integration
  • Billing system
  • Credit card integration
  • Device auto provisioning
  • Geo-redundant active data centers
  • Hosted PBX
  • Instant DID ordering
  • Porting manager
  • Private label branding
  • Sales quote tool
  • SIP trunking
  • Tax integration

As a “white label” provider, WLC’s service is re-labeled with your brand when an end-customer sees it. Top vendor partners include the following:

  • CentOS
  • Cisco
  • Dell
  • Edgewater Networks
  • Erlang Solutions
  • Freeswitch
  • IBM Cloudant
  • Kamailio
  • Lightower/Cross Connect Solutions
  • Mailgun
  • Netrality
  • Oracle MySQL
  • RabbitMQ
  • Rackspace
  • Switch Supernap

A reseller buys VoIP service from WLC and sells it to customers, but doesn’t have to worry about the service or upkeep. WLC handless all of the tech. Other companies just sell their service for a big profit.

Keep reading our White Label Communications review for pros and cons of its products and services, as well as clients’ experiences with this VoIP wholesale service provider.

Top Ranked Companies


The Good

  • White Label University
  • Reseller Tools

White Label University

As a service geared toward resellers, WLC offers White Label University, an online learning tool that partners can access to help them become successful. It includes training modules for the following:

  • Accounting and billing
  • Hosted PBX
  • Portal administration
  • Provisioning and porting
  • Sales manager training
  • Sales rep training
  • SIP trunking
  • VoIP installation

Reseller Tools

Not only does White Label Communications offer reseller services, but it also offers the following software tools to help you manage your relationships with clients via the Atlas SaaS platform:

  • Auto provisioning
  • Billing system
  • Credit card integration
  • Instant number ordering
  • Sales quoting tool
  • Tax integration

The Bad

  • Resale Only

Resale Only

This company doesn't offer retail VoIP service to customers. It requires a reseller to sell the services to residential or business customers. If you want to start a local VoIP company this can be your white label provider oh, so that when you sell your services they will have your company brand.


The Bottom Line

White label Communications is a VoIP service wholesaler. This is a B2B company. It does not offer VoIP solutions to retail customers.

However, if you are interested in becoming a local market VoIP reseller, as a “white label” provider, your services will be sold under your brand name and WLC offers great tools to help you get it done and manage your B2C sales and billing while it takes care of the actual service.

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2 Reviews

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garvin robinson Pompano Beach, FL

Whitelabel Communications is the best VOIP company that we've worked with. I love the fact the everyone that answers the phone has such a great attitude, no matter how bad of a day they may have. I've had conversations with sales, support, VPs, and many others and the attitude is always the same, positive and cheerful. I'm one that requires a lot of attention and boy do they give me what I need. I highly recommend this company and its products. they are a first-class operation.

1 year ago

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JF Portland, OR

Resellers beware, after you sign the 3 year contract you'll be required to sign up with FCC, USAC, hire a DC Agent whom will also charge $400 to file paperwork yearly. Many unknown costs that you weren't expecting. This is not your average VOIP resale situation.

1 year ago