VoipO
Is This Your Business?Author: Kaitlyn Short
This Southern California-based VoIP provider strives to be “The Likeable Phone Company,” offering low-cost VoIP services with a focus on customer service and price transparency.
The company offers one basic VoIP plan for both residential and small business customers. The basic calling plan includes the following:
- Unlimited calling to the U.S. and Canada
- 60 international minutes per month (to select countries)
- SMS messaging
- 40+ calling features
- Free VoIP adapter to use
If you go with the 2-year $149 contract, then your cost comes to $6.21 per month, while the same service is just $15 per month if you don’t want to sign a year-long contract.
Calling features include the following:
- Caller ID
- Call waiting
- Softphone access
- Call forwarding
- Do not disturb
- IVR menus
- Call queues
- Voicemail
- SMS text messages
- Call history logs
If you make frequent international calls, then you can upgrade to 1200 minutes in your plan for $7.95 per month.
This is a low-tech company. It simply sends a VOIPo phone adapter device which you plug into your internet connection and into your phone. No computer is required.
If you want to have cloud service, without any adapter or special equipment, you can get it for $36 per year or $4.95, month-to-month.
A customer can access your service with a cell phone app or computer, as well as any SIP phone.
If you wanted a Hosted Private Branch Exchange (PBX), its $20 month to month, with no additional per-user or per-extension costs. Phone numbers are $1 per month and domestic calling is just $0.01 per minute.
Keep reading our VoIPo review for pros and cons of working with this provider.
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Top Ranked Companies
The Good
- Low Price Calling Plans
- Money Back Guarantee
- VoIP Resale Opportunity
- Customer Service
Low Price Calling Plans
VOIPo offers an interesting phone plan with unlimited calls to the United States and Canada, plus phone service with 60 minutes international calling included. Keep in mind that on a list of a million countries, only about 10 percent are eligible to be included in this standard package. All others have to be per minute.
Money-Back Guarantee
If users aren’t satisfied with VOIPo’s service, you can return your adapter for a full refund, within 30 days.
VoIP Resale Opportunity
If you want to make extra money, you can open a reseller account for $24.95 per month to sell VoIP services.
Customer Service
VOIPo brands itself “The Likeable Phone Company” and offers a support knowledge base on the site, plus customer support via phone, email, and live chat with the support team itself.
The Bad
- Business Features
Business Features
VOIPo offers truly low-cost VoIP service, but its unified communications features are lacking. Customers excited to have low-cost service will have to settle for 40 basic features offered by this system. Other providers, like Jive, offer closer to 80 features, albeit at higher prices.
The Bottom Line
VOIPo offers small business and residential VoIP with a standard feature set for a very low price. Its basic package is meant to replace your landline phone service, just providing a phone jack that sends voice phone calls over your internet connection, without a computer being necessary.
The service provider also offers a cloud-based PBX system for a low monthly price if you are looking for a hosted exchange for your business.
A VoIP plan that includes free international calling is a plus for many North Americans, and this service provider is catering to them.
You can opt for the old school adapter system or move to the cloud and take calls on your computer or mobile app. Whichever you choose, it is likely that your business will save money with this low-cost provider.
