Ooma

• Free Trial
• VoIP Plans
• Features
• Wireless-Enabled Accessories
• Cloud Benefits

Free Trial

A great thing about Ooma Office is that new users can try the product risk-free for 30 days. Additionally, home phone users with Ooma Telo get a free Premiere service trial for 60 days, to try out all of the added bells and whistles. 

VoIP Plans

Residential Breakdown:

Residential users looking to ditch their landline can choose between Ooma Telo ($99.99) and Ooma Telo Air ($129.99). While some VoIP Providers use a simple adapter to hook up your home phone for VoIP service, Ooma Telo’s base unit is a secure Linux-based router with multiple capabilities. New users pay the one-time cost to buy a Telo device and then get free calls, paying just local taxes and fees with the basic plan or choose a fee plan for long-distance calls. All of which can be accessed through the Ooma Telo mobile app. 

With Amazon Echo, residential Ooma users can ask Alexa to make and receive calls.

Users pay for either the wired or wireless device, then choose between two low-cost plans called Basic & Premier. Both come with a great package of features. Where the plans differ is in added features. The Premier service plan allows users to call Canada, Puerto Rico, and Mexico, as well as extra voicemail options, privacy and call blocking options, plus three-way calling, custom ring patterns, instant second line, and integration with Google Voice and Nest.

Here are the four standard home phone service plans:

• Ooma Basic — Free calling plus taxes and fees
• Ooma Premier — $9.99 per month for unlimited calling to the United States, Canada, Mexico, and Puerto Rico
• Ooma World Plan — $17.99 per month for unlimited calling to landlines in 60+ countries and mobile phones in 10+ countries
• Ooma World Plus — $25.99 per month for unlimited calling to landlines in 70+ countries and mobile phones in 40+ countries

Ooma Office Breakdown

The company’s business VoIP program for small businesses is the Ooma Office system. Users purchase the Ooma Business Phone Starter Kit ($199.99) with a 30-day risk-free trial. The package includes the Ooma Office Base Station and two Linx phone adapters. After that, the monthly service cost is just $19.95 per user.

Ooma offers over 30 features that are either included in the plan or can be added on. A few of them consist of a local and toll-free number, conference calling extension, E911 Service, auto-attendant, call log, voicemail to email forwarding, and many others. 

Features

Ooma’s SMB platform offers only one plan for VOIP, but it should meet your needs: for $19.95 a month, you get unlimited calling to the United States and Canada, a virtual receptionist, extension dialing, conferencing for up to five people, hold music, call log, call transfer, call forwarding, ring groups, voicemail, voicemail forwarding, and support for up to five physical phone lines and one phone number.

Wireless-Enabled Accessories

For an additional charge, Ooma Office offers two wireless-enabled accessories: the Ooma Linx and the Ooma wireless adaptor. 

The Linx lets you wirelessly connect analog telephones or fax machines to the Ooma Base Station if you need to use more phone lines. 

The wireless adaptor lets your Ooma telephone connect to the internet using an established Wi-Fi connection. 

The most basic Ooma Office package costs $199.99 and includes one Base Station and two Linx units. For established businesses that are looking to modernize, Ooma supports any standard analog phone.

Cloud Benefits

Ooma Office relies on the cloud to deliver seamless connectivity, even in the event of a power outage. Should your physical phone lines or internet network be unavailable, cloud capabilities let callers navigate the virtual receptionist and leave voicemails. 

Ooma's home phone World Plan allows users to make unlimited calls to 61 countries for $17.99 a month. Or, without the World Plan, clients can make international calls at low by-the-minute rates.

With the Ooma smartphone app, you can access and return calls immediately. This means that you'll never have to miss a call or be subject to delays in responding to customers. 

Visit Site

• Hardware Costs
• Office Calling Plans
• Installation

Hardware Costs

Unlike service providers that are fully cloud-based, Ooma requires the purchase of proprietary hardware for both residential and business users. So, people who want to switch to Ooma have a higher-priced one-time buy-in at the beginning of their service. 

Office Calling Plans

Ooma doesn’t offer business service plans with unlimited long distance international calling. While all international calls are billed at a low, per-minute rate, some users with frequent international calling needs might not be satisfied with a metered plan. 

Installation

Because Ooma doesn't have an installation team, customers are responsible for managing the setup process. Thankfully, Ooma's minimalist style makes it relatively simple to install, and the website has an installation demo to walk customers through the process. 

Ooma Telo is an easy way for home phone users to get high-quality HD sound for their standard home phone calls. The low-cost monthly plans are a great way to talk to family and friends in other countries, straight from your normal home telephone. However, there is a high price for premium service, from $99.99–129.99 for your initial investment.

For businesses, the Ooma Office option is one of the only plans that offer low-priced flat-rate monthly service fees among VoIP providers. While the feature package doesn’t compete with more expensive providers, it does provide functions to satisfy any small or mid-size business customer. The price is especially well-suited for small businesses on a budget.