1-VoIP

• Residential Plans 
• Business Plans
• Premium Features 

Residential Plans

1-Voip has three different residential VoIP plans, offering you barebone options with limited minutes, all the way up to unlimited international calling service. Here is a breakdown of your options: 

• Value - $8.97 per month 
  • Unlimited incoming calls
  • 500 minutes of outbound calls to the US & Canada 
  • Phone adapter rental
  • No contract commitment 
  • No cancellation fees 
  • $14.95 activation fee 
  • Free hardware rental, but a $14.95 shipping fee
• US & Canada Unlimited - $17.97 per month
  • Unlimited minutes for incoming calls
  • Unlimited calls to the US & Canada 
  • Phone adapter rental included, but with an upgrade to free shipping
  • $14.95 activation fee
• World Unlimited - $23.97 per month
  
  • Unlimited calling to 30+ countries. 
  • Phone adapter rental included with free shipping
  • $14.95 activation fee

Depending on the VoIP service plan, you can opt to sign an annual contract that will lower your annual costs, if desired.

Business Plans

VoIP service plans tend to range in price depending on the number of minutes, tools, users, and benefits. As a service provider, 1-VoIP offers a variety of calling plans with flexible month-to-month payments and a variety of usage options to cater to the needs of a range of customers. Business phone systems have the following options: 

• Metered - $14.97 per month, per extension 
  • No commitment needed 
  • Pay 2 cents per minute on top of the monthly fee.  
• Corporate $24.97 per month, per extension 
  • No commitment needed
  • Unlimited minutes
• Professional - $34.97 per month, per extension 
  • Hard phone rental & phone number included

The company offers month-to-month, no contract options. The ability to try the product and cancel without a long-term contract is a great selling point.

Premium Features 

The feature package of any VoIP company is essential. Offering 19+ business phone features ranging from cell phone forwarding to personal auto attendant, the features play a major role in creating a great experience for clients and customers while reaching out to the business. Both residential service and business plans come with 1-VoIP free premium features.

Some of these include:

• voicemail to email 
• digital call forward
• music on hold
• virtual number
• configurable caller ID 
• customer service support
• anonymous call rejection
• virtual fax
• 3-way calls

Business class service features also include: 

• auto attendant
• extension transfer
• call record
• digital queues
• custom music on hold 

• Activation & Shipping Fees 
• 3rd Party Phones & Apps 

Activation & Shipping Fees

One-time activation fees are charged in your first month's bill. Residential lines have a one-time $14.95 activation fee.  For 10 lines on the Corporate plan, the activation fee is almost $100, at $94.65. For 10 lines on the Professional calling plan, the activation fee is $169.40. 

Third Party Phones & Apps 

1-VoIP doesn't have its own SIP phones, softphone software or apps. So, you will have to either use a hard phone VoIP adapter, which they can provide and is included in some plans, a SIP phone from one of their partners (Cisco, Grandstream, Yealink, and Polycom), or use a computer or smartphone with a softphone app.  Zoiper, a free softphone app for your computer, iOS or Android device, is pre-configured for 1-VoIP.

Using third-party equipment can be a good thing if the customer has already invested in SIP phones or you have a favorite mobile calling app. The one thing that you may need to keep in mind is that customer support may not be able to assist you if you aren't using a supported partner device.