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Wesley Financial Group


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381 User Reviews


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LAST UPDATED: October 15th, 2021

Wesley Financial Group, LLC (WFG) is a timeshare exit company based in Franklin, Tennessee. Founded in 2011, WFG helps people that are experiencing financial stress caused by a timeshare obligation. It specializes in resolving timeshare issues caused by deceitful sales tactics. For example, WFG helps timeshare owners who feel like they have been lied to, misled, or pressured into a timeshare agreement.

Since its start in 2011, Wesley Financial Group from a team of just two — McDowell and his son — to hundreds. It operates two Tennessee offices, as well as one in Nevada.

Wesley Financial Group handles all phases of the cancellation process internally and boasts a 98% success rate. In 2019, the firm helped over 15,000 families cancel more than $50 million in timeshare mortgage debt and maintenance fees. To back up its claims of ongoing success, WFG regularly shares its latest timeshare debt elimination achievements on social media.

Read on for the pros and cons of choosing Wesley Financial to cancel your timeshare — or skip ahead to read Wesley Financial Group reviews from customers.


The Good

  • 100% Money-Back Guarantee
  • Straightforward Timeshare Exit Process
  • Personalized Customer Care
  • Experienced Company Leadership
  • Timeshare Maintenance Fee Calculator

100% Money-Back Guarantee

Wesley Financial Group offers customers a money-back guarantee.

Once accepted as a client, you are covered by a money-back guarantee, which states that your timeshare will be terminated within the contractually agreed upon timeframe. The company's Service Agreement with each client determines with specificity the types of termination that will satisfy the guarantee.

If their timeshare ownership is not terminated during the contractually agreed upon timeframe, then WFG, upon written request from the client, will refund 100 percent of the fee that the client paid to Wesley Financial.

Straightforward Timeshare Exit Process

This timeshare exit company has a simple, transparent process, with four simple steps:

  1. First, a timeshare owner signs up for a free consultation.
  2. An Account Director is assigned to create a file and assist clients in having their account approved for guaranteed cancellation.
  3. Next, the Resolution Department will work around the clock to have the client's contract permanently terminated. Clients are assigned a single point of contact and will receive timely and regular updates from them on their account.
  4. The last step is clients being timeshare free. Once everything is sorted and the timeshare is canceled, clients will receive confirmation and can celebrate.

Personalized Customer Care

When you work with Wesley Financial Group, you are assigned a case manager to guide you throughout the process. No matter the industry, consumers appreciate having an actual person, whose name they know,  that is familiar with your situation to call or email, rather than just a hotline covered by all-purpose service agents. 


Highlight: Customers appreciate WFG's customer service throughout the process.

The timeshare exit process can take anywhere from months to years. When timing is unknown, it's helpful to have more than just a customer service hotline to call for help. WFG assigns service reps to each account. Customer reviews praise WFG's client support team and express satisfaction with the team's service.


Click on the links below to check out Wesley customer reviews mentioning the following:

Experienced Company Leadership

Wesley customers benefit from the company's expert leadership. Wesley Financial Group CEO Chuck McDowell is known as a pioneer of the timeshare advocacy industry. Born and raised in Tennessee, McDowell started his first company in 1982 and spent some time as a stockbroker. He later joined the insurance industry before becoming a sales representative for Wyndham Destinations — the world's most extensive vacation ownership and exchange company.

While working for Wyndham timeshare sales for less than a year, McDowell learned that the timeshare industry was not what he thought it was. He felt that the company encouraged deceitful tactics to get consumers to buy a timeshare. He left the industry to work for the opposing side, fighting for consumer rights. 


Highlight: CEO Chuck McDowell stood up to Wyndham, the biggest timeshare company in the world. 

Soon after leaving timeshare sales (and helping people get their money back), Wyndham Vacation Resorts, Inc. filed a $5.9 million lawsuit against McDowell. Against the odds, McDowell withstood the suit and won. It took a jury less than 20 minutes to side with McDowell in Federal Court. 

To this day, McDowell continues to fight against timeshare fraud.

Timeshare Maintenance Fee Calculator

A timeshare obligation can quickly grow over time. The WFG website has a helpful calculator tool to help timeshare owners understand their growing maintenance fees.


The Bad

  • Prospective Client Vetting

Prospective Clients Vetting

Wesley Financial Group uses a thorough review process to vet prospective clients. Not everyone is accepted. Several factors determine the eligibility of each timeshare owner, including the following:

  • Which resort developer your timeshare agreement is with — WFG works to cancel timeshare contracts from over 300 timeshare companies and vacation ownership programs
  • What you were told during the timeshare sales pitch and signup process

Not everyone looking to get rid of an unwanted timeshare will be accepted as a client by this timeshare relief company. 


The Bottom Line

Chuck McDowell founded Wesley Financial Group to help people who feel like they were lied to, misled, or pressured into a timeshare purchase. The company takes great pride in assisting people and putting its customers and their financial goals first.

Those interested in getting rid of their timeshare can sign up for a free consultation. If accepted, Wesley Financial Group will do everything in its powers to cancel the timeshare contract. If for some reason, the company cannot deliver within the specified time period, the company offers a 100 percent money-back guarantee.

If you are still undecided, scroll down for verified Wesley Financial reviews from consumers. 

Have you worked with Wesley Financial Group to cancel your unwanted timeshare contract? Let us know about your experience with a quick review below.

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Wesley Financial Group

Wesley Financial Group, LLC (WFG), is a timeshare exit company based in Franklin, Tennessee. Founded in 2011, WFG helps people who have been lied to or misled during the timeshare sales process. WFG specializes in resolving timeshare issues created through deceitful sales tactics by assisting individuals in canceling their timeshares along with the debt associated with the timeshares.

Since starting in 2011, Wesley Financial Group has expanded from a father-son team (the McDowell family) and has transformed into a company with over 350 employees. It operates a Tennessee office and one in Nevada.

Wesley Financial Group handles all phases of the cancellation process internally and boasts a 98% success rate. In 2019, the firm eliminated more than $50 million in timeshare mortgage debt and maintenance fees and to date has helped over 15,000 families. WFG publishes regular press releases and posts weekly debt cancellation achievements on social media.

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381 Reviews

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Sam G Saint Matthews, SC

Our experience with Wesley Financial Group was very positive. All communications and correspondence were very professional and showed genuine concern and compassion for us as the client. Mercede B. was extremely helpful and ensured we understood each step of the process and that we were satisfied.

1 week ago

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Justin C Charlotte, NC

Wesley Financial is a great company. The end result was what they promised: getting rid of the timeshare. We didn’t get a refund but we are rid of our timeshare and that was our main goal. I was a little disappointed that our case was cycled to at least three different resolution specialists. Each one had a unique way of dealing with our case and with us. Also, there were some times where calls and emails were not returned, which was frustrating. Overall, our final resolution specialist worked well with us and was excellent in communication. I would work with Wesley Financial again. I also recommended them to a friend who was successful in cancelling their timeshare.

4 months ago

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Michael & Karon Saint Cloud, MN

We were very skeptical of timeshare cancellation companies. We had a bad experience about 10 years ago and haven't tried since but the maintenance fees alone were killing us so we decided to try Wesley Financial Group and although the fee is quite high and the process has been about 7 months so far we can finally see the light of getting released from our timeshare. Thank you to Katelynd and now Anamarie who is now handling the closure part. Once the credit department helps to restore our credit I will change this rating to 5 stars. Thank you Wesley Financial Group.

6 months ago

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Beverly Difiore ,

The WFG. Helped me got out of a time share mortgage payment. Vistana was taking money out of my amex card for admin fees, mnt Fees and charging the card for whatever they felt. The WFG. Didn't get my money back but they helped me get this and it off my credit. They are also helping me get my credit score repaired. Their communication was Adequate for my case and they were flexible with payment. I did what they requested of my and they worked the rest. Overall I am happy with the results. It would have been nice to get the money back but I'm glad to have this behind me.

7 months ago

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Jim Cummings Middletown, DE

Got the job done. Took awhile but it is done. They did say they would keep us up to date, this did not happen. We could blame covid and possible short staffing for this, I do not know. Primarily, we are done with this time share and that is a good thing.

9 months ago

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Penny Walker Piney Flats, TN

The experience was a bit cumbersome at first getting materials together But after that everything was great once they matched me to the best person for me. She kept in contact and always reassured me they were working to terminate my timeshare. They kept to the timeline discussed and in less than one year I am timeshare free. I highly recommend this company.

1 year ago

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Marty Durden Warner Robins, GA

The people at Westley are very professional and good to work with. They always kept us informed as to what was going on. The ONLY reason I gave 4 stars instead of 5 is because I felt we should of got some of our money back due to we Never used anything at all. Lost a lot of money but happy to be out of it all. An Expensive Lesson Learned !!! Thanks to everyone who worked so hard to make this happen !

1 year ago

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D. Middleton Oxon Hill, MD

Great Experience! I must admit that I was a bit skeptical about contacting them as I thought I would get the run around just like the timeshare company. But much to my surprise Wesley Financial Group did their job.

1 year ago

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Afshan Riaz Calgary, AB

Staff was helpful and understanding, kept in touch with me on a regular basis

8 months ago

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Brenda Beller Chicago, IL

They got us out of one timeshare in as little as 6 months which we think is pretty amazing

1 year ago

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