Name: Turito
Rating: 4.7

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My HOME Melbourne, VIC

Turito is the worst online tutorial company I ever seen, very bad response from Relationship Managers, always having connection issues with Teacher. Sometimes teachers put you in hold with mic and video off. Not sure how the other have very brilliant experience with Turito,, We are dealing with them 4 months, what was inttially said is not in course material, After having many calls and discussions, they charged the double the price on a particular course. When i want to cancel and refund no response from sales team or relationship manager from last 3 weeks. This is genuine review, please think twice before choosing Turito.

2 years ago

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Mukul Marwah Sydney, NSW

Here are a few examples: 1. There is no such thing as a Relationship Manager, who they claim will always be available when you require their services. 2. You will be killed in a battle of back and forth with idiots on the Helpdesk who have no authority to do anything when it comes to rescheduling or canceling a class. 3. Even if your internet is the fastest, the videos and microphones do not work during a class. 4. There are some teachers who are good- no problems there. 5. The dashboard they use to manage the service is below average. 6. It is not possible to complete homework online and must be submitted and uploaded each time it is assigned. In comparison with other providers, there are many more providers who are 100 times better than them, so parents are requested not to get trapped in this shambolic Turito system. I find it to be utterly inadequate!

2 years ago

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joshy sebastian Melbourne, VIC

Both my kids have been getting tuition from Turito for a few weeks now and they are enjoying it so much, they are learning so much and have amazing tutors. I would highly recommend Turito.

2 years ago

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Govardhan Mucharla San Francisco, CA

Whatever the 4 or 5 star ratings that you are seeing, they are all paid! Their fee structure is a fraudulent scheme. They will force you to pay in advance for say, 100 classes and (fake) promise you that they would return pro-rata in case you discontinue. We trusted in them and paid the money. When we asked to return the money as and when we wanted discontinue their service (reason explained below), they said that they changed their "policy", hence not returning any money. So flexible policy. Glad that they did not change their policy that we had to pay double the price to discontinue the service. Absolute cheating! It's an online scam. Don't get trapped. We saw absolutely 0 gain for our child and it was a waste of time. The teacher comes in first 10 minutes and disappears. Then comes back in the last 5 minutes and says goodbye. Initially it was good, but when they realize that the parents are not with the students, they let the kids play some game and just do their own work. The tutor does not even know any basics of coding, but she was supposed to be a coding tutor. In addition to these, you will get a promotional call from them every week to pull your friends into this game. You will be paid $100 referral bonus :). So kind!

2 years ago

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DO NOT Reply Alpharetta, GA

I cannot express my disappointment enough with Turito's services. They have proven to be nothing but a deceitful and untrustworthy online education platform. From start to finish, my experience with them was riddled with cheating, false promises, a lack of refund policy, and downright negligent teaching methods. Turito's refund policy is virtually non-existent. Despite their claims of customer satisfaction and money-back guarantees, they conveniently neglected to refund my payment when I expressed my dissatisfaction with their services. It's clear that they are more interested in profiting from unsuspecting customers than delivering on their promises The quality of online teaching on Turito was abysmal. The instructors were often unprepared and seemed to lack subject knowledge. Their explanations were vague and unclear, leaving students confused and frustrated. Technical issues were a constant problem, with poor audio and video quality that hindered effective communication and learning. I regret ever engaging with Turito. Their cheating culture, false promises, lack of refund policy, and subpar teaching quality have left me deeply dissatisfied. I strongly advise anyone considering their services to look elsewhere for a reliable and trustworthy online education platform. Turito simply cannot be trusted to deliver on their claims.

2 years ago Edited May 17, 2023

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Kiran Vangaru Surbiton, KTT

I would say even 1star is more for Turito. There's no one responsible who can take the ownership of classes. The relationship manager has no powers except asking for more classes and not responsive. The children classes are cancelled just before the class without any reason. I understand there are personal reasons but that should be informed with advance notice and alternative should be discussed. It's not 1 or 2 times, this happens on a regular basis for all the classes irrespective of Tutors. I asked multiple times to speak to their management about the classes but nobody bothers. Never had such worst experience in my life and would caution anyone opting for their classes.

3 years ago

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Preeti Sharma Melbourne, VIC

My son is enrolled for English, Maths and Science. The faculty is really good. Smriti S who is our account manager is a very good, polite and understanding person.

3 years ago

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Shakila Sivanesan Coventry, COV

Turito is a very helpful place for my child to get tutoring and the big improvement he has made is almost unbelievable. Turtio team is a helpful and supportive.

3 years ago

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sobia zubair Brisbane, QLD

I have a good experience. Teachers and staff are very helpful and hard work I always been answered my query in very fast and effective manner thanks a lot Turito

3 years ago

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Rajani Reddy Sydney, NSW

The teacher was nicely interacting with students. She understands from student perspective way and explain classes very well. My son is doing good in writing stories and improving lot in vocabulary.

3 years ago

Reply from Turito

Thank you so much for your review. We are very happy to see the positive response to our service. We will keep working to provide a good user experience.

Aug. 21st, 2022

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revathi rishi Chennai, TN

Enrolled for jee mains, excellent coaching, in my 10th boards I scored 58% only, now I'm scoring 75%, writting review with happy and thankful.❤️❤️❤️❤️❤️

4 years ago

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Priyanka Sharma Bengaluru, KA

foundation 10th classes are awesome , teacher was very detailed and she helped my kid improve her fundamentals ,their daily practice session is very good

4 years ago

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satvinder sandhu

They will not stop calling me despite threats. I feel hounded and it's been 3 years. Someone needs to get to the CEO and Owner and bring them to task. Never ended using them because they could not get communications right between them, a sign of a dysfunctional set up.

11 months ago

Reply from Turito

Dear Mr. Satvinder Sandhu,

We understand how frustrating this must have been for you, and we greatly regret the inconvenience. We request you to kindly share your contact details at help@turito.com so we can immediately put your number on our Do Not Disturb (DND) list and ensure you are not contacted again. We are committed to addressing this and improving our processes.

Thank you for your patience, and once again, we are truly sorry for your experience.

Sincerely,
Team Turito

Jan. 15th, 2025

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bhawna madaan

I have been teaching here for more than a year and already learnt so many things which is helpful in life .

11 months ago

Reply from Turito

Dear Teacher,

Thank you so much for sharing your experience! We’re thrilled to hear that your journey with Turito has been both rewarding and fulfilling. We’re grateful to have you as part of our community.

Warm regards,
Team Turito

Jan. 9th, 2025

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Selvaraj Lingusamy

It’s a scam. Turito taking upfront payments and not refunding due to their bad service and irresponsible tutors. Turito doesn’t have tutor with thorough subject knowledge. I’ve been following up with the team for my refund for more than 2 months. Don’t signup and fall into their scam.

11 months ago

Reply from Turito

Dear Parent,

We are sorry to hear about your frustration. Please know that we take your concern seriously, and it’s absolutely not our intention to cause you any stress or inconvenience. We’ve prioritized your refund request, and we want to personally assure you that we’re working diligently to resolve this issue as quickly as possible and we will keep you updated every step of the way.

Thank you for your patience and understanding during this process.

Sincerely,
Team Turito

Dec. 26th, 2024

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Sneha Mullick

Turito is the best online educational platform. Best educators and incredible platform for any academic journey. Highly recommended.

1 year ago

Reply from Turito

Dear Ms. Sneha Mullick,

Thank you so much for your kind words! We're thrilled to hear that you’ve had such a positive experience with Turito. We truly appreciate your recommendation and are grateful to have you as part of our community!

Warm regards,
Team Turito

Dec. 5th, 2024

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M Devi

I am very happy as a teacher at Turito, as it's a great platform for learning new things and teaching students from different countries.

1 year ago

Reply from Turito

Dear Ms. Devi,

Thank you for your kind words! We're thrilled to hear that you're enjoying your experience as a teacher at Turito. It's great to know you're finding the platform rewarding and connecting with students globally.

Warm regards,
Team Turito

Nov. 18th, 2024

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Rajasree Bhowmik

The tutors are well trained and the syllabus is region specific and the tutors are ready to customize as per the demands of the parents

1 year ago

Reply from Turito

Dear Customer,

Thank you for your thoughtful review! We’re delighted to hear our tutors and syllabus have met your needs.

Warm regards,
Team Turito

Aug. 8th, 2024

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Hadiya Khan

I work as an international educator with Turito. I'm thankful to the management for their ever-present support and for this wonderful opportunity.

1 year ago

Reply from Turito

Dear Teacher,

Thank you for sharing your experience! It's wonderful to hear how Turito has supported you as an international educator. We're thrilled to have contributed to your teaching journey hassle-free.

Warm regards,
Team Turito

Aug. 5th, 2024

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Kalyani Ravuri

The journey of using Turito has been absolutely incredible and the teachers are very patient and understanding towards children

1 year ago Edited November 13, 2024

Reply from Turito

Dear Customer,

Thank you for sharing your experience with us! We're glad to hear our tutors are helping grasp concepts effectively. We're committed to providing continued support to enhance the learning journey. Thank you for choosing Turito.

Warm regards,
Team Turito

Jul. 23rd, 2024

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Shijo Joseph

My son is taking English classes from Richa S (Turito). She is very dedicated and passionate teacher. Study materials she uses are excellent.

1 year ago

Reply from Turito

Dear Customer,

It's wonderful to hear about your son's positive experience! We are delighted that our teacher is making a real difference. Thank you for sharing your feedback and for choosing Turito!

Warm regards,
Team Turito

Jul. 2nd, 2024

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dipti somaiya

i have very poor experience booking class with turito. their tutors are not prepare for class. for first grade students sometime they are going for 2nd grade course sometime they giving them kindergarten work. class is never start on time. their IT team is not proper.it is one hour class but kids hardly learns 20 minutes because system is not supporting, they need to work hard for their platform. it is complete waste of time and money. teacher manager and application everything is poor. 1 view

1 year ago

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Ganesh S

The training quality was very substandard. The sales staffs will give a lot of false commitments, dont fall prey to their false commitments and waste your money and time. I spoke to a few parents who had enrolled their children with Turito and none of them continued after the first set of classes. Turito survives with first time enrolls and students don't continue for long. They would also circulate attractive referral bonus scheme but never pay the bonus and would cheat you by stating new terms and conditions.

1 year ago

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laxman bachu

Very bad experience with Turito.. I have been waiting for my refund since April 2023. Every time they said your payment is high priority by end of this month they pay back..very horrible service no business ethics...this is my latest experience..they take bulk payment and lock you if you don't like they say they refund but it never happened...think twice before you sign up...

2 years ago

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Raman Agarwal

We had a very bad experience with Turito. Most of the time things will go fine, however, their customer support and platform are non-existent. Half of the time, teachers will not join the class and then it is a nightmare. They don't inform on time and the teacher and the platform are always out of sync. They don't respect parents' and student's time also a very unprofessional company. There are many companies that are better than this, hence, will request everyone not to do business with Turito. Date of experience: September 18, 2023

2 years ago

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Rajni Mittal Clemmons, NC

The RM Syed A has promised that my refund will be processed soon and has apologised empathetically for the inconvenience caused by the team regarding coordinating with class timings. I'm satisfied and waiting to receive my refund.

2 years ago Edited July 17, 2023

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Sanober Gheewala Sydney, NSW

SCAM ALERT!! I have had the sales person constantly… I have had the sales person constantly contact me unlimited times in a day to confirm if I want my child to enrol. Once I gave a go ahead, they were constantly after me to finalise the payment “as he was under a lot of pressure”. As soon as I did the payment, and asked for a timetable for classes to start, there has been zero correspondence. Complete ignorance of my messages and no reply to my calls. Whereas earlier I would get a response within seconds. Do not fall prey to it. It’s a scam!

3 years ago

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Dilip Kumar Perth, WA

My 2 of my kids studying maths with Turito. The teachers are highly knowledgeable and patience. My kids are happy in learning with Turito .

3 years ago

Reply from Turito

Thank you so much for your review. We are very happy to see the positive response to our service. We will keep working to provide a good user experience.

Aug. 21st, 2022

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JJ Canberra, ACT

Our Turito coordinator Dibya is great. She was really helpful in organising tutors and the classes for my son. His Maths and Science tutors are really fantastic.

3 years ago

Reply from Turito

Thank you so much for your review. We are very happy to see the positive response to our service. We will keep working to provide a good user experience.

Aug. 17th, 2022

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Neeraja Malayalam

I recommend Turito, they provide quality teachers for each and every subject and will meet our expectations.I can see improvement in my child .

3 years ago Edited August 19, 2022

Reply from Turito

Thank you so much for your review. We are very happy to see the positive response to our service. We will keep working to provide a good user experience.

Aug. 17th, 2022

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Jagruti Parikh Brisbane, QLD

customer representative , Ramakrishna is very polite and professional. He has ability to resolve the issues if it arises. My overall experience with turito is good.

3 years ago

Reply from Turito

Thank you so much for your review. We are very happy to see the positive response to our service. We will keep working to provide a good user experience.

Aug. 21st, 2022

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AS - 04FK 867561 Roberta Bondar PS Brampton, ON

DO NOT ENROLL !!!!!!!!! Turito is the worst platform in the world. I was a student of Turito. My parents paid money, and the Turito teacher never showed up/ nor take a class. DO NOT WASTE YOUR MONEY WITH THIS PLATFORM. I wouldn't have even rated a single star but it wouldn't let me write a review. Please, this is a true story and don't ignore it 🙏

3 years ago

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Deepak Kamboj Bothell, WA

I am getting calls from Turito every day either from USA or Canada random phone numbers. I have requested them every time to remove my phone number from their list. But the very second day, I am getting another call from them. My phone number is on the federal government's National Do Not Call Registry. I don't understand how do these companies get our number and making random calls , This has to be stopped.

3 years ago

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DaddyPig Moonee Ponds, VIC

Terrible experience. Joined with a 3 month trial with promise of full refund if cancelled within a month. Cancelled after couple of classes as teacher couldn't communicate well in english and my daughter was having trouble understanding. They did respond to my refund request after a week and then kept saying refund will be issued but they didn't issue a refund for a month. Luckily I paid via paypal and disputed the transaction to get full refund. DO NOT TRUST THEM. They will say anything to get you to pay.

4 years ago

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Melanie Kabo Carlsbad, CA

They are from India and very difficult to understand. They call obsessively and email non stop. Save yourself the trouble and tell them you don’t have children. We did a free trial class and I had to sit with my son to translate the heavy Indian accent, then the gentleman who called to say we could have a different “tutor” had the same heavy accent. Don’t waste your time.

4 years ago

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Athira A

I am working as an international Coding Instructor in Turito, I am getting good work life balance and great support from the team

1 year ago Edited January 9, 2025

Reply from Turito

Dear Teacher,

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Turito has provided you with the resources and support to enhance your teaching skills and stay current with best practices. We're happy to have you on our team!

Warm regards,
Team Turito

Nov. 9th, 2024

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anjali bagati

Turito your help desk and support desk Sucks. You are most unprofessional, unethical educational platform. You take no accountability of your mistakes. Your support people don't respond to emails or phone calls. Your are worst in the industry.

1 year ago

Reply from Turito

Dear Customer,

We truly regret the disappointment you’ve experienced. We take your concerns very seriously and have investigated the matter. Our team has informed us that the issues have now been resolved. However, if you need anything else or have any other concerns, please reach out to us. We promise to provide the support you deserve and to rebuild your trust.

Sincerely,
Team Turito

Oct. 17th, 2024

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Sangita Poudel G C

My son has been enjoying English class so far. Teacher explains topics covered in the class clearly. Highly recommended.

1 year ago

Reply from Turito

Dear Customer,

We're thrilled to hear that your son is enjoying his English class and finding the teacher's explanations clear. Your recommendation means a lot to us.

Warm regards,
Team Turito

Oct. 1st, 2024

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Niket kumar The MOVIN'S School

The best company i ever worked.. Management as well as all team members support at each and every point of time.

1 year ago

Reply from Turito

Dear Teacher,

Thank you for your glowing feedback! We’re thrilled to hear that you’ve had such a positive experience working with us

Warm regards,
Team Turito

Aug. 8th, 2024

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Suhasini Naga

Worst tutoring service ever. Don't join your kids here. We opted for 3 classes for our two kids and paid tuition in full for the entire year. In the first month only kids did not like because tutors are impatient, often cancel classes, etc. So we asked for refund and nothing happened so far. They don't give your money back. Paidclose to$2000

1 year ago

Reply from Turito

Dear Customer,

We are truly sorry to hear about your disappointing experience. We understand the importance of reliable tutoring services and are deeply concerned about your situation. Kindly allow us some time while we have our team look into the issue. Please know that this will be handled as a priority.

Sincerely,
Team Turito

Jun. 11th, 2024

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susmitha kotla

My son from year 1 had attended Turito English since 1 yr and can see good improvement especially in spellings and grammar. I recommend English teacher Richa S.

1 year ago

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Pramik

Stay away from them. Don't listen to the promises from the sales person and don't commit for anything more than you actually need. There is no refund. Also get ready for barrage of Phone calls, whatsApp messages and email from there marketing team.

1 year ago

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Rajeev

Fraudsters beware. salesguy Rohit told me that he can change refund policy to anytime refundable when I asked him why refund period is only for 30 days. And took my payment. Later got to know he cheated me through my RM. Very bad

2 years ago

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Shop 4me

scamm i am tired of this I do not know where they got my number calling me everyday and acting like they know me and asking for acces on my laptop to have free demo class if you give your number to any tutoring academy in india it will be shared with all academy platform to contact you everyday

2 years ago

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Rajendra

We had bad experience with this company, actually ended up forgoing $500. Save your time and money, don't sign up for their service. They lock you in with lumpsum payment and after that they don't care about the service. Too many issues to write here, please circulate among your friend circles. Don't waste your money.

2 years ago

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vineeta Sharma Sydney, NSW

Stop calling me blood suckers...I WANT TO SUE YOU PEOPLE... A humble request to all parent, please never enquire to these HOPELESS PEOPLE. They will make your life hell by calling every second with all different numbers. I believe they have no students so as soon as they receive an enquiry all call center start calling on that number.

2 years ago

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Dhipmala Vijay kumar Iowa City, IA

I have been asking for my refund for more than a month now but turito keeps sending mail that my refund will be issued but nothing has been done yet, i mean how long will it take to issue money back. Its really really bad and unethical

2 years ago

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Jagjeet Brar Melbourne, VIC

I enrolled my grade 2 child with turito 2 months back and she is doing good so far. Her teachers are amazing and very cooperative !!

2 years ago

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Kien and Nhu Trinh Melbourne, VIC

Tutors had poor english accents so my kids could not understand them. Wanted large payment in advance. A major red flag. Told them to stop contacting me but they continue to call. They are big scammers. Don’t trust all the fake 5 star reviews

2 years ago

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Praveen Patange Canberra, ACT

Turito support team is quick in resolving issues. I am happy with their service. I will recommend trying Turito

3 years ago

Reply from Turito

Thank you so much for your review. We are very happy to see the positive response to our service. We will keep working to provide a good user experience.

Aug. 17th, 2022