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SmileDirectClub

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6.9

Overall Score

LAST UPDATED: February 23rd, 2022

SmileDirectClub offers bright on teeth whitening supplies in addition to its clear aligner offerings. Bright on products utilize the same enamel-safe whitening agent that dentists use, but products are less than half the cost of professional teeth whitening services. The company offers at-home whitening kits for different amounts of time, including one year kits, six-month kits, and touch up options. 

SmileDirectClub claims that using its bright on whitening gel for one week, five minutes each morning and night, can whiten teeth up to nine shades and last for six months. The company’s products also include a 20-LED accelerator light that is powered by smart phones, its own electric toothbrush, and whitening toothpaste.

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The Good

  • LED Light
  • Pen Supply
  • Phone Compatibility

LED Light

SmileDirectClub has a variety of packages available for teeth whitening options. Most of these packages include an LED light which accelerates teeth whitening and is three times faster than teeth whitening strips. The blue wavelength on the LED light accelerates the bright on formula, creating a whiter smile faster than others. The bright on whitening removes years of tough stains and transforms your teeth with enamel-safe whitening agents approved by dentists. The treatment can last an average of six months, although many customers have reported whiter teeth immediately after use. 

Pen Supply

Also found in the teeth whitening packages purchased through SmileDirectClub are premium teeth whitening pens. The pens feature mint flavors, fast absorbing technology, and have a no-mess brush applicator. A whitening pen is a great way to touch up a specific tooth or certain area with a stain that needs extra whitening. The easy-to-use pens provide professional-quality teeth whitening all from the comfort of home. No need to go to the dentist's office; the oral care products are all available for at-home use.

Phone Compatibility

Something unique about SmileDirectClub is the compatibility between devices. Not only does the hands-free, smartphone powered LED accelerator light whiten your teeth, but it also connects with your android or iPhone. This makes it easy to whiten your teeth everywhere. Results make your teeth notably whiter and brighter. 

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The Bad

  • Can't Whiten Teeth While Wearing Aligners

Can't Whiten Teeth While Wearing Aligners

SmileDirectClub also provides clear aligner bundles for people who want to straighten their teeth at home. Some invisible braces providers offer teeth whitening solutions that pair with your aligners so you can whiten your teeth while simultaneously wearing your aligners and straightening your teeth. SmileDirectClub's teeth whitening kit is separate from its aligner treatment, so you'll need to whiten your teeth separately and won't be able to put your teeth whitening solution on while wearing your aligners. 

However, this is convenient for people who only want to whiten their teeth and don't plan on purchasing the invisible braces treatment, so it may be a positive that SmileDirectClub sells its teeth whitening separately. 

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The Bottom Line

SmileDirectClub offers great products like the LED accelerator light and bright on kit, compatibility among technology, and customizable smile-correcting clear aligners. You are getting a great deal for the product as well as fast shipping and high-quality teeth whitening. You can also make an appointment or order your impression kit for SmileDirectClub aligners to see how your smile can be improved. 

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Star Rating

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4.5

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96 Reviews

Review Breakdown

5 grade

72%

4 grade

18%

3 grade

2%

2 grade

4%

1 grade

4%

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Melissa

Was easy to do. Directions thorough. And they're not just for your money and take on any and evehone. My case was too severe so they didn't accept me. However they claim you get your money back if they don't and I've never seen my money back. Oh well I guess.

4 years ago

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Reply from SmileDirectClub

Hi Melissa, we appreciate you taking the time to leave us this feedback. Please reach out to us at 800-848-7566 so we can be of further assistance.

Mar. 12th, 2020

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Kylie

I'm really happy with all the information and materials I recieved and the reminders. It's very easy to use, keep track, and my teeth are shifting. But some of the aligners do scratch my gums and inside of my mouth, so I've had to get dental wax in addition. But if the end result gets me what I'm hoping for okay.

4 years ago

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Reply from SmileDirectClub

Hello Kylie, thank you; we appreciate your feedback!

Mar. 12th, 2020

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Nancee Reimann Maryland Heights, MO

ThIs product is very easy to use and the time per session is only 5 min. However, I think I have reached the max capability of this product. Other products have been able to give me further whitening.

3 years ago

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Reply from SmileDirectClub

Hi Nancee, we appreciate you taking the time to leave us this feedback.

Sep. 14th, 2020

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Andera DeMatteo Neptune City, NJ

I am very pleased. Only issue is the trays are thin and cut my lip or they are too high and rub ir sqeeue my gums (the emory board is not that helpful for what im referring to)

4 years ago

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Reply from SmileDirectClub

Hello Andera, thank you; we appreciate your feedback! Please reach out to us at 800-848-7566 so we can better assist.

Mar. 12th, 2020

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Shannon

Overall I have had a good experience. The aligners do crack though and that is frustrating. Even when I am super careful, they still crack at the top. Especially the top teeth ones.

4 years ago

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Reply from SmileDirectClub

Hi Shannon, we appreciate you taking the time to leave us this feedback. Please reach out to us at 800-848-7566 if we can be of further assistance!

Mar. 12th, 2020

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Nadia D. North Little Rock, AR

They're not bad. It's a super easy process to get started with and do at your own time no matter your schedule, but I found that they fix one problem and create a new one so try at your own risk.

4 years ago

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Reply from SmileDirectClub

Hi Nadia, we appreciate you taking the time to leave us this feedback. Please reach out to us at 800-848-7566 so we can further assist.

Mar. 12th, 2020

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FunnyVon Andover, MN

I gave you guys four stars because it wasn't what I expected my spa to be what I was shown on the 3-D scan but you guys did a great job but not what I was

4 years ago

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Reply from SmileDirectClub

Hi Davon, we appreciate you taking the time to leave us this feedback.

Mar. 12th, 2020

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Janice Nagel

Smile club is great at the office location although if you have to call up you will in to issues with customer service support

4 years ago

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Reply from SmileDirectClub

Hi Janice, we appreciate you taking the time to leave us this feedback.

Mar. 12th, 2020

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Victor Hsu

Most interactions were prompt and coordinated, excepting a slight issue with retainers which was promptly corrected.

4 years ago

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Reply from SmileDirectClub

Hi Victor, we appreciate you taking the time to leave us this feedback.

Mar. 12th, 2020

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John

The plastic braces always have to be trimmed to fit and feel better in your mouth. A lot of extra work.

4 years ago

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Reply from SmileDirectClub

Hi John, we appreciate you taking the time to leave us this feedback.

Mar. 12th, 2020

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Teresa Quigley

Everything going OK. Some aligners have to be filed extensively. Otherwise fine.

4 years ago

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Reply from SmileDirectClub

Hi Teresa, we appreciate you taking the time to leave us this feedback.

Mar. 12th, 2020

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Jenny Hauschildt Savage, MN

Very simple. Easy to follow what to do and when to change them

4 years ago

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Reply from SmileDirectClub

Thanks a million, Jenny!

Mar. 12th, 2020

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Briana Brewer

Nice product and services, only thing the product is a little uncomfortable.

4 years ago

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Reply from SmileDirectClub

Hello Briana, thank you; we appreciate your feedback!

Mar. 12th, 2020

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Chan

Great service. Only very lately response to requires email that is all.

4 years ago

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Reply from SmileDirectClub

Hi Chan, we appreciate you taking the time to leave us this feedback.

Mar. 12th, 2020

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Quincy G. Pridgeon Pine Bluff, AR

The process was very easy and convenient

3 years ago

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Reply from SmileDirectClub

Hello Quincy. Thank you; we appreciate your feedback!

Sep. 14th, 2020

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Emily Mansell

It's quick, easy and not painful, like other brands are.

4 years ago

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Reply from SmileDirectClub

Thanks a million, Emily!

Mar. 12th, 2020

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Katie Lewis Eagle Mountain, UT

I love this smiledirectclub they are so easy to work with and the price is perfect. The results are incredible

3 years ago Edited September 14, 2021

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Reply from SmileDirectClub

Hi Katie, we appreciate you taking the time to leave us this feedback.

Oct. 28th, 2020