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Five Star Tax Resolution Services

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9.3

Overall Score

Author: Kaitlyn Short

LAST UPDATED: November 28th, 2025

Five Star Tax Resolution, founded in 2007 by seasoned tax professionals with over 30 years of experience, is headquartered in Pasadena, California. Serving clients nationwide, Five Star Tax Resolution offers a wide range of tax resolution services and provides free consultations to prospective clients. To qualify, clients must have a minimum tax debt of $10,000.

Beyond tax debt solutions, we assist with tax preparation, audit protection, and bookkeeping services. Our team holds prestigious certifications from leading industry organizations, including the NAEA, NATP, and CTEC, ensuring top-notch expertise and service for our clients.

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The Good

  • Variety of Services
  • Affordable Pricing
  • Professional Staff
  • Nationwide Availability
  • Minimum Tax Requirement

Variety of Services

Five Star Tax Resolution provides a free consultation to help determine the best service for each potential customer. Their wide range of services includes tax debt resolution, tax preparation, and audit protection.

The professionals at Five Star Tax Resolution represent clients in both IRS and state tax audit cases. Their team of CPAs, enrolled agents, and tax attorneys employ various negotiation tactics, such as offers in compromise, installment agreements, penalty abatements, and currently not collectible statuses. They assist customers with a wide array of tax problems, including:

  • Wage garnishment
  • Back taxes (Unfiled Returns)
  • Tax audits
  • Tax liens
  • Levies
  • Asset seizures

Consumers can learn more about each service on the Five Star Tax Resolution website.

Affordable Pricing

Small business owners can outsource their bookkeeping and accounting services to Five Star Five Star Tax Resolution offers services starting at $250, with costs varying depending on the individual case. This competitive starting price makes their tax relief services more affordable compared to many other providers. Interested taxpayers should contact the company for a precise quote tailored to their specific situation. Clients will undergo a thorough review process to assess the extent of their tax issues, including an examination of tax documents like the IRS tax return transcript.

Professional Staff

Five Star Tax Resolution employs certified tax professionals, including enrolled agents, tax attorneys, and CPAs, who can work directly with the IRS on behalf of their clients. The company holds professional certifications from the National Association of Enrolled Agents (NAEA), National Association of Tax Professionals (NATP), and California Tax Education Council (CTEC). These accreditations ensure that their employees are well-trained and qualified to assist customers.

Nationwide Availability

Five Star Tax Resolution operates in all 50 states, offering services to a wide range of customers. Unlike some competitors, such as Community Tax, they do not restrict services based on location.

Minimum Tax Requirement

Five Star Tax Resolution requires a minimum tax debt of $10,000. While some companies may have slightly lower requirements, $10,000 is a common threshold in the industry. For those with smaller tax debts, the company may still offer other services, such as tax preparation.

Positive Reviews

Five Star Tax Resolution has received highly positive customer reviews, emphasizing the company’s excellent customer service, professionalism in handling IRS tax issues, and ability to reduce out-of-pocket costs. Customers praise the company’s tax experts for making the tax relief process easier. The professionals at Five Star Tax Resolution are well-versed in tax laws and can manage various tax problems, including federal tax lien issues, bank levies, wage garnishment issues, and tax refund complications. Compared to other tax relief companies, Five Star Tax Resolution excels, focusing on tax expertise to deliver exceptional service.

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The Bad

  • Unpublished Costs
  • Lengthy Resolution Process

Unpublished Costs

Five star tax resolution services  start at $250. However, pricing for each service is also not listed on its website. Interested customers must contact the company directly, through phone or email, to find out further details. Customers should use the free consultation to discuss specific pricing and payments for their tax resolution needs

Lengthy Resolution Process

Resolving tax issues can be a lengthy process, and clients may experience frustration or stress due to delays or uncertainties during the resolution process. It's important for clients to have realistic expectations and to communicate openly with Five Star Tax Resolution about their concerns and questions.

While Five Star Tax Resolution can provide valuable assistance to individuals and businesses facing tax problems, clients should carefully consider the potential downsides and weigh them against the benefits before engaging their services. It's essential to research the firm, understand the terms of engagement, and communicate openly to ensure a positive experience.

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The Bottom Line

Five Star Tax Resolution provides a broad range of services to cater to the needs of potential clients. Operating in all 50 states, the company has a minimum debt requirement of $10,000. While this minimum is typical for the industry, customers need to contact the company directly to get detailed fee information for their specific situation. While there are a number of reasons to consider utilizing the services offered by Five Star Tax Resolution, prospective clients should always consider their unique circumstances and determine if the company's limitations will hinder overall success in their case. 

The company employs certified professionals, including enrolled agents and licensed tax attorneys, and holds several key industry accreditations. Five Star Tax Resolution is considered a strong choice for many individuals seeking tax resolution services. Prospective clients are encouraged to take advantage of the free consultation to understand the money-back guarantee and to obtain detailed pricing information.

With over three decades of experience assisting taxpayers across the United States, Five Star Tax Resolution has perfected the art of negotiating with the IRS to help reduce tax liabilities. Built on the core values of trust, service, honesty, and education, the company is dedicated to serving the community and clients. Five Star Tax Resolution provides support for federal, state, and local taxes to individuals, independent contractors, and businesses. While the offices are located in Florida and California, most services are conducted over the phone, eliminating the need for in-person consultations.

The team of tax professionals is licensed by the IRS to prepare tax returns and includes IRS Enrolled Agents, authorized to represent taxpayers. Additionally, the staff possesses numerous certifications and accreditations, underscoring their expertise, knowledge, and educational background.

If clients owe money to the IRS, Five Star Tax Resolution can assist in negotiating a settlement or offer-in-compromise. The company also handles the necessary paperwork to remove penalties and fees, thereby reducing the overall tax burden. Moreover, Five Star Tax Resolution offers a 30-day money-back guarantee if clients do not see a financial improvement after assistance with tax debt or filings.

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Five Star Tax Resolution Services Frequently Asked Questions

How much does Five Star Tax Resolution cost?

The cost varies depending on the services you need. The minimum fee for tax prep is $250. The average cost to resolve a case would be $1,500–$2,000.

How do I know if I qualify for tax relief from Five Star tax Resolution?

You need to go through a financial interview (consultation) with our tax consultants.

What kinds of tax relief does Five Star Tax Resolution Offer?

We offer Installment Agreements, Offer In Compromise, Penalty Abatement, Partial Pay Installment Agreement, Currently Non Collectible Status, Tax Lien Removal, and Audit Protection.

How long will it take for my tax problem to be resolved?

The timeline depends on services. Your tax problems may be resolved in as little as 30 days or as long as nine months if we’re submitting an offer in compromise.

What tax professionals will I work with at Five Star Tax Resolution?

You have a host of tax professionals available to help you, including CPAs, Tax Attorneys, Enrolled Agents, Tax Consultants (CTEC certified), and Bookkeepers
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Star Rating

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5.0

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320 Reviews

Review Breakdown

5 grade

98%

4 grade

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3 grade

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2 grade

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1 grade

2%

Sentiment Criteria

Value

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Quality

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Service

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Featured Review

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Aaron Hernandez Lawndale, CA

This firm's expertise and exemplary talent are invaluable. Their knowledge, kindness, brilliance, generosity and care constantly amaze me. They are beyond professional and make sure that their clients are well-informed and involved. I know that they are my advocates every step of the way. I can never thank them enough for ALL and EVERYTHING that they have done for me and my family. I appreciate them more than I can say and there are not enough words to express my gratitude. I fully and wholeheartedly recommend them

3 years ago Edited August 11, 2022

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Featured Review

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David Reynolds Van Nuys, CA

Had an amazing experience with 5 star !! Came in battered with serious IRS wounds, team put me on a very solid plan and price was on the cheaper side compared to others. Very thankful for the outcome ! Again thank you 5 star

2 years ago

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Reply from Five Star Tax Resolution Services

Thank you, David! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jul. 23rd, 2024

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Robert Hawkins

I avoided my tax issues for years and felt stuck. Five Star never made me feel bad about it. They just explained the process clearly, helped with the paperwork, and supported me through it. I felt relieved to finally move forward.

1 week ago

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Celia Ward

When I faced a wage garnishment, I called Five Star. They explained my choices, handled communication with the IRS, and kept me updated. Their calm approach gave me reassurance and made the process feel far less overwhelming.

1 week ago

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Max Dean

My back taxes felt like a huge weight. They helped me piece everything together and kept communication easy. Their steady approach helped me feel less stressed throughout the whole thing.

6 days ago

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Hank Wheeler

An IRS notice showed up and I panicked. They broke it down, told me what actually mattered, and helped me respond. It felt good to have someone guide me without making the situation feel worse.

6 days ago

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Angela Cunningham

I let my taxes pile up and felt overwhelmed. They explained what needed to be done, set clear steps, and didn’t rush me. Having someone guide me without pressure made a stressful situation easier to manage.

6 days ago

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Angelie Olson

A sudden IRS letter caught me off guard. They reviewed it with me, explained what it really meant, and showed me the next steps. Their calm approach helped bring down my anxiety and gave me some relief.

6 days ago

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Kenneth Arnold

I received a letter I didn’t understand at all. They explained it in everyday language, helped me respond properly, and made sure I understood each step. That clarity helped me feel a lot less stressed.

6 days ago

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Ava Stephens

My tax issues felt overwhelming and confusing. They broke it all down in a way that made sense, helped with the forms, and kept me updated. Their support turned a stressful situation into something I could actually handle.

1 week ago

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Christian Willis

I didn’t know what to do when my paycheck was threatened by garnishment. Five Star explained my rights, guided me through the paperwork, and communicated with the IRS. Their updates made me feel reassured and more at ease.

1 week ago

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Daniel Ellis

I was nervous about a possible audit and didn't know what to prepare. Five Star explained every requirement clearly and broke it into simple steps. Their steady communication made the process far less stressful than I thought it would be.

1 week ago

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Charles Simmons

I was nervous about an upcoming audit. Five Star explained what would happen, prepared documents with me, and answered my questions quickly. Their guidance gave me confidence and left me calmer throughout the entire experience.

1 week ago

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Theresa Jordan

Facing tax problems was stressful, but Five Star made it easier. They explained everything clearly, kept me updated, and guided me without judgment. Their calm and respectful help left me relieved and finally at ease with the outcome.

1 week ago

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Alex Gibson

When the IRS sent me letters, I panicked. Five Star explained them in plain words, laid out my options, and kept me updated often. Their respectful help gave me peace of mind and made a stressful problem feel more manageable.

2 weeks ago

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Kathy Reynolds

Years of back taxes had me anxious. Five Star explained the steps, kept paperwork simple, and answered my calls quickly. Their patience and clear guidance left me reassured and finally able to breathe easier about my situation.

2 weeks ago

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Louise Stewart

Back taxes stressed me out for years. Five Star explained everything in plain terms, handled the paperwork, and kept me updated. Their guidance gave me peace of mind and helped me finally feel like I was moving forward again

2 weeks ago Edited November 20, 2025

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Steven Foster

Facing an audit was nerve-racking. They explained what to expect, prepared documents, and answered my questions patiently. Their steady guidance made me feel reassured and confident throughout the entire process.

2 weeks ago

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Andrew Hall

Years of back taxes felt impossible. They guided me step by step, kept me informed, and treated me respectfully. Their steady help took away so much stress. I finally felt like I wasn’t alone in fixing things.

2 weeks ago

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Neil Hayes

Facing an audit felt terrifying. They prepared me, answered every question, and helped organize the paperwork I couldn’t make sense of. Having that kind of support took away so much of the fear I had going in.

2 weeks ago

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Erin Sanders

When the IRS sent me notices, I panicked. Five Star explained everything in plain language, walked me through documents, and answered quickly. Their respectful approach gave me calm and left me feeling supported through the process.

1 month ago

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Andre Cook

I didn’t know how to deal with a sudden IRS letter. Five Star explained it clearly, broke the process into simple steps, and took care of the paperwork. Their calm and steady support made the whole situation far less stressful.

1 month ago

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Linda Porter

My wages were being garnished, and I felt panicked. Five Star explained my options clearly and guided me through each step. Their updates kept me grounded, and I left the process feeling more in control and relieved that something was done.

1 month ago

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Sigmund Palmer

I went to Five Star when my wages were about to be garnished. They walked me through what could be done, kept me updated, and handled the paperwork. Their respectful approach gave me peace of mind and a manageable way forward.

1 month ago

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Martha Holmes

An upcoming audit had me worried. Five Star explained the process, prepared the needed paperwork, and answered every question. Their patience and support made a stressful situation feel manageable, and I finally felt some peace.

1 month ago

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Shawn Fernandez

A garnishment notice had me terrified. They explained the situation, guided me step by step, and handled the hard parts. Having them explain it clearly made all the difference and gave me real peace of mind.

1 month ago

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Sherie Coleman

An audit scared me more than I’d like to admit. They explained the process, stayed calm, and helped me prepare. Knowing I wasn’t going through it alone took a lot of weight off my shoulders.

1 month ago

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Todd Brooks

A wage garnishment notice had me stressed. Five Star calmly explained the situation, organized the paperwork, and communicated with the IRS. Their steady support gave me reassurance and left me feeling much more at ease.

1 month ago

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James Webb

I was lost with years of unfiled returns. Five Star explained my choices, guided me step by step, and kept me updated. Their respectful help lifted a heavy burden and gave me real peace of mind about my tax problems.

1 month ago

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David Richards

Facing back taxes was stressful. The staff explained what needed to be done, walked me through documents, and answered quickly. Their patient communication gave me relief and helped me feel less overwhelmed.

1 month ago

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Christopher Thompson

I reached out when I didn’t understand an IRS letter. Five Star walked me through it, explained my choices, and handled the paperwork. Having their steady guidance made a big difference in how confident I felt.

1 month ago

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Paul Simmons

Years of unfiled returns left me stressed. They walked me through the process, explained everything clearly, and guided me without judgment. I finally felt supported and relieved to have a real plan in place.

1 month ago

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Janice Ramsey

Years of tax debt had me stuck. Five Star broke it down into simple steps, kept me informed, and handled the paperwork. Their patient and clear communication gave me reassurance and finally helped me feel back on track.

1 month ago

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Tracy Jones

I avoided taxes for years and felt ashamed. They explained the process without judgment, helped with the forms, and guided me patiently. Their respectful approach gave me relief and a sense of finally moving forward.

1 month ago

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Michelle Rivera

I was stressed after receiving an IRS letter I didn’t understand. They explained what it meant, guided me with patience, and answered all my questions. Their help made the whole process much easier to handle.

1 month ago

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Nelson Barrera

I panicked when I saw the audit letter. They told me what to expect, helped me gather documents, and kept in touch. Their calm guidance made me feel more prepared and less like the world was crashing down on me.

1 month ago

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Abigail Rogers

I was embarrassed about my tax situation. They treated me with respect, explained the process in plain terms, and guided me through. Their patience made a huge difference and left me feeling supported and understood.

2 months ago

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Diana Snyder

I didn’t know what to expect with an audit. Five Star explained the process step by step, helped prepare documents, and stayed in touch. Their calm guidance reassured me and helped me handle the situation with less fear.

2 months ago Edited October 6, 2025

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Jake Gibson

What impressed me most was how they listened. They let me explain my concerns fully before responding, which made me feel heard. That thoughtful communication made a big difference.

2 months ago

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James Collins

I was nervous about dealing with my tax issue, but their team explained each step patiently. They made me feel included in the process and never dismissed my concerns. That respectful tone made a stressful time easier.

2 months ago

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Ethan Brooks

Their honesty impressed me. They set realistic expectations from the start and didn’t overpromise. That transparency helped me trust them and gave me confidence in how things would turn out.

2 months ago

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Freddy Thompson

By the end of the process, I felt a huge weight lifted. Their respectful communication, steady updates, and professional approach gave me the peace of mind I had been hoping for.

2 months ago

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Tony Abbott

They treated my case with care and patience. Even when I was anxious, they kept me calm by explaining what was happening. That steady presence was something I really appreciated.

2 months ago

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Celeste Radford

The process was less intimidating because they explained complex issues in simple terms. Their ability to break things down made me feel included and kept me from feeling overwhelmed.

2 months ago

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Tobias Kingman

They gave me detailed instructions without overwhelming me. I always knew what to do next, and it felt manageable. That kind of clarity was critical in helping me push through instead of avoiding the problem altogether.

2 months ago

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Jocelyn Maddox

They explained the possible timelines before we began, which helped me set realistic expectations. Even though it wasn’t quick, I always knew what was happening. That honesty kept me grounded and patient throughout.

2 months ago

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Mariselle Duarte

Their updates were consistent, and I never felt forgotten. Even when nothing major was happening, they checked in. That level of communication helped me trust they were always moving the case forward.

2 months ago

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Serena Calloway

Before I reached out, I was losing sleep from stress. After working with them, I finally felt like I could breathe again. Having people who understood the system and walked me through it gave me peace of mind that I badly needed.

3 months ago

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Maren Whitfield

I reached out when I received a scary IRS letter. They explained what it meant and what my choices were. Their calm approach made a huge difference. It was reassuring to have professionals explain things in a way I could finally understand.

3 months ago

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Landon Beckett

They took time to explain how each step would unfold so I always knew what to expect next. That level of clarity is rare in financial services. Having that kind of transparency made me feel secure and helped me trust the process more.

3 months ago