Optima Tax Relief vs Origin Tax

Jenna Vasquez
Jenna Vasquez | Contributor

Optima Tax Relief and Origin Tax are both top-ranked tax relief companies on BestCompany.com. Both have a minimum debt requirement of $10,000 and offer a variety of tax relief services to clients.

Read on for a more detailed comparison of these two companies, and ultimately learn why we recommend Origin Tax as a top option for customers.

Optima Tax Relief logo
#1 Optima Tax Relief
9.5 Overall Score
4.4
star star star star star_half
(1,838)
Origin Tax logo
#11 Origin Tax
7.1 Overall Score
5.0
star star star star star
(33)

Overview

Optima Tax Relief

Minimum Debt Requirement

Undisclosed

Lowest Cost

Undisclosed

Services Offered

Free Consultation, IRS Tax Relief, State Tax Relief, Tax Settlement Negotiation, Individual Tax Preparation

Accreditations

IRS CE Provider, NAEA

Time in Business

12 Years

Origin Tax

$10,000

N/A

Free Consultation, IRS Tax Relief, State Tax Relief, Tax Settlement Negotiation, Individual Tax Preparation, Small Business Tax Preparation, Account Monitoring

AICPA

15 Years

Ratings

Optima Tax Relief

Overall Score
9.5 of 10
Review Score
4.4
star star star star star_half
Value for Money
4.1
star star star star star_border
Quality of Product or Service
4.3
star star star star star_half
Company Trustworthiness
4.3
star star star star star_half
Likely to Recommend
8.4 of 10

Origin Tax

7.1 of 10
5.0
star star star star star
4.8
star star star star star
4.7
star star star star star_half
4.9
star star star star star
9.8 of 10

Reviews

Optima Tax Relief

Number of Reviews
1,838
Review Breakdown
4.4
star star star star star_half
1 star
8%
2 star
2%
3 star
5%
4 star
10%
5 star
75%

Origin Tax

33
5.0
star star star star star
1 star
0%
2 star
0%
3 star
0%
4 star
6%
5 star
94%

Reviews for Optima Tax Relief

Helpful Favorable Review

star star star star star

terri szymczak

November 3rd, 2022

DETAILS

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Verified Customer

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Review Source

Everyone I worked with were great. I appreciated their patience. The only issue was that I did not receive a lower payment and i paid $3400 for the service. That was not their fault, but I would have thought twice about using the service if I had known I would have ended up farther in the hole.

Helpful Critical Review

star star_border star_border star_border star_border

Glenn Thomas

November 6th, 2022

Called and made an appointment, representative was to call use back, this was so I could get all the information together they needed for my case and also to have my spouse available, never did get any calls even after I called several times. Three weeks later got notification from IRS of intent to lien. These people were absolutely no help.

Reviews for Origin Tax

Helpful Favorable Review

star star star star star_border

Christina Sutu-Wallar

April 27th, 2022

DETAILS

check_circle

Review Source

I initially went with origin tax when I had some IRS debt a few years ago. I found them to be very helpful, and insightful on a topic I have and had no idea about. Going through IRS debt can be terrifying, so it’s important you have a company that knows what they are doing!

Helpful Critical Review

None Available

The Final Word

Company Experience and Expertise (Winner: Origin Tax) 

Origin Tax has been in business for over 15 years, while Optima Tax Relief as a company is about three years younger. We should also note that customers rank Origin Tax near perfect (4.9 out of 5 stars) when it comes to company trustworthiness. This trustworthiness ties to expertise and a company’s ability to successfully help you navigate the world of tax relief.

Optima Tax Relief, by comparison, is ranked 4.3 out of 5 stars for trustworthiness. This is still an impressive feat, especially considering that Optima has over 1,000 more reviews than Origin Tax, so its average star rating is less subject to change.

That being said, because Origin Tax has been in business longer and has the higher trustworthiness score, it wins the company experience and expertise category.

User Experience (Winner: Origin Tax)

User experience with a company is based on a few different factors, including the quality of service provided, the customer support experience, and the overall likelihood of a customer to recommend a company. We’ll break down each of these factors for Origin Tax and Optima Tax Relief.

For quality of service provided, customers give Origin Tax a 4.7 out of 5 star average for quality of service, while Optima customers give the company a 4.3 out of 5. It seems that Origin Tax customers tend to rate the quality of service a bit higher than Optima customers do.

For customer support, the overall sentiment among Origin customers is that the company has extraordinary communication and gives constant updates about the state of each client’s case. Reviewers call the company “life changing” and one reviewer said Origin is “always taking care of [its] clients.” Clearly, the customer experience at Origin Tax is a good one. 

Optima Tax reviewers also have positive things to say about the company’s “personable” staff and how the staff stays in good touch with clients. Some customer service complaints mention things like how the company never updated the client’s account and how no one from the company has reached out with any updates. These are frustrating experiences that we see more of with Optima than we do with Origin.

Likelihood to recommend a company is especially important. When clients have positive experiences and want to recommend a company, it means the company really left a good impression and has a stamp of approval from someone who has been through its entire process.

With Origin Tax, the company averages 9.9 out of 10 in terms of likelihood to recommend. Optima Tax is lower, with an average of 8.4 out of 10 when it comes to recommending the company to others. 

Origin Tax customers hardly have anything bad to say about the company at all. Its user experience is excellent which is why it wins this category.

Cost (Winner: Hard to Say)

Cost of tax relief services is tricky to compare. Many companies don’t make their pricing structures public, meaning potential clients will need to schedule a consultation with each company they are considering to know how and what they will be charged for services.

We simply don’t have enough information about Origin Tax’s or Optima Tax’s pricing to know which company would win the cost category.

Minimum Debt Requirement (Winner: Tie)

Based on what we know from company representatives, both Origin Tax and Optima Tax Relief have minimum tax debt requirements of $10,000.

Optima Tax Relief or Origin Tax: Which Is Better?

Origin Tax either tied or won each of the categories we compared above. It is an established company with a great reputation, and we feel confident recommending its services.

One note, however, is that while Optima Tax Relief does have more complaints than Origin Tax, Optima also has over 1,500 total reviews and still maintains a 4.4-star average. This is quite the feat. Origin Tax may have a 5-star rating, but this rating is based on fewer than 100 total reviews on our site.

Thus, Origin Tax is the winner of this comparison, but this should be taken with a grain of salt. Both Origin Tax and Optima Tax Relief are reputable tax relief companies, and customers would do well to schedule a consultation with both before making their final decision.

Top Choice

Optima Tax Relief Logo
Optima Tax Relief

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