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Five Star Tax Resolution Services

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LAST UPDATED: November 13th, 2023

Five Star Tax Resolution started in 2007, and is based in Pasadena, California. The company works with its expert attorneys to provide businesses and individuals with affordable tax solutions. Whether clients are struggling with collections or audit trouble with the IRS, Five Star Tax can help. Five Star Tax is claims to be a trusted member in the business community, and shows that Five Star Tax employs the highest level of business and ethical practices.

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The Good

  • Tax Services
  • Accounting Services
  • Tax Preparation Services
  • Tax Settlement
  • Services 50 States

Tax Services

The company offers a variety of tax services, including: account services, tax preparation services, IRS tax relief services, and tax audit services. To figure out which service is best for the client's financial situation, the company offers a free consultation.

Accounting Services

Small business owners can outsource their bookkeeping and accounting services to Five Star Tax to save time, money, and stress. Five Star Tax claims to provide timely and accurate services to its accounting clients, to help their businesses run more efficiently. Accounting services include the following:

  • General ledger and financial statement preparation
  • Bookkeeping (monthly/quarterly/annual)
  • Accounting system setup for new businesses
  • Computerized payroll services
  • Business tax return preparation (sales and use/business property)
  • Personal financial statements
  • Litigation support
  • Tax services

Tax Preparation Services

Five Star Tax services domestic and foreign clients for individual, corporation, partnership, nonprofit, payroll, estate, trust, and gift taxation. The company can also prepare back year tax returns from 2002 to present day.

Tax Settlement

Tax settlement issues usually stem from people underpaying or not paying their taxes. For those not trying to defraud the IRS, Five Star Tax can help with a variety of options:

  • Offer in compromise
  • Installment agreement
  • Penalty abatement
  • Other tax settlements.

Services 50 States

Five Star Tax helps clients from all 50 states with tax practice and tax resolution services; however, Five Star Tax puts clients through a rigorous, in-depth interview process. The interview process ensures that each client is a legitimate candidate for Five Star Tax services.


The Bad

  • No CPAs
  • Lack of Services
  • Website Misses Key Details
  • Lacks Membership/Accreditations
  • No Money-Back Guarantee


Five Star Tax does not work with CPAs, and claims it is not a law firm or CPA firm. Instead of providing details on its team of financial professionals, Five Star Tax primarily focuses on its main tax attorney, Herbert Lo. He is a member of the New York Bar, an enrolled agent, and is able to represent clients against the US Tax Court. It is unclear whether or not he handles all cases.

Lack of Services

The company does not advertise that it assists with preventing asset seizure, removing tax levies, or placing customers on "Currently Not Collectible" status. Additionally, it does not that appear Five Star Tax provides innocent spouse relief, or helps with IRS appeals.

Website Misses Key Details

Five Star Tax Resolution's website includes dead links, extra spaces and blank pages. It also does not explain important information, like service pricing, fees, or if there is a minimum debt requirement for tax services. The website lacks educational resources, articles, and calculating tools. Additionally, the website does not list an email address.

Lacks Membership/Accreditations

Five Star Tax is not a member of the top professional associations in the industry. It does not hold a membership with the American Society of Tax Problem Solvers (ASTPS), the National Association of Tax Professionals (NATP), or the National Association of Enrolled Agents (NAEA).

No Money-Back Guarantee

The company does not appear to offer any kind of refund policy or money-back guarantee for unsatisfied customers.


The Bottom Line

Five Star Tax Resolution helps its clients with a variety of tax services, including: accounting services, tax preparation services, tax audit services, and tax settlement services. Customers can enjoy a free consultation to find out which service works best for their unique financial situation. In order to work with the company, potential customers must first go through a rigorous interview process to make sure they are legitimate candidates for Five Star's services. The website lacks pricing information, and the company does not offer a money-back guarantee for unsatisfied customers. Additionally, Five Star Tax is not a member of key professional associations in the industry. When exploring tax relief options, we recommend going with a company that is more accredited and transparent.

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6 Reviews

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David Reynolds Van Nuys, CA

Had an amazing experience with 5 star !! Came in battered with serious IRS wounds, team put me on a very solid plan and price was on the cheaper side compared to others. Very thankful for the outcome ! Again thank you 5 star

3 months ago

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Aaron Hernandez Lawndale, CA

This firm's expertise and exemplary talent are invaluable. Their knowledge, kindness, brilliance, generosity and care constantly amaze me. They are beyond professional and make sure that their clients are well-informed and involved. I know that they are my advocates every step of the way. I can never thank them enough for ALL and EVERYTHING that they have done for me and my family. I appreciate them more than I can say and there are not enough words to express my gratitude. I fully and wholeheartedly recommend them

1 year ago Edited August 11, 2022

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Mark E. Reed Columbia, MO

Mark is very professional, and will make you feel confident in handling any facet of your Tax Issue. I highly recommend this Company if you need help. Mark E. Reed

8 years ago