Alleviate Tax

Name: Alleviate Tax
Rating: 4.3

4.3

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334 User Reviews

6.3

Overall Score

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4.3

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334 User Reviews

6.3

Overall Score

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The Good

The Bad

Bottom Line

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Company Details

Minimum Debt Requirement

Undisclosed

Lowest Cost

% of enrolled debt

Undisclosed

Services Offered

Free Consultation, IRS Tax Relief, State Tax Relief

Accreditations

ASTPS, NATP, NAEA

Time in Business

6 Years

Company Headquarters

17592 17th St, Suite 200 Tustin, CA 92780

Number of Reviews 334

info Source of Information

Best Company guarantees your satisfaction if you choose a company that has earned this distinction. If you're not satisfied after 30 days, simply let us know and we'll give you $200. Yes, it's really that simple.

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LAST UPDATED: October 15th, 2024

Alleviate Tax is an Irvine, California-based tax relief company that was founded in 2018. The company offers a variety of services for those suffering from tax debt, whether you need help with unfiled tax returns, wage garnishment, a bank levy, an offer in compromise, penalty abatement, an installment agreement, innocent spouse relief, or currently not collectible status.

Alleviate Tax has a three-step tax resolution process. The process begins with a free discovery call where a tax professional gathers information about the client’s tax situation. Then Alleviate Tax spends one to two weeks on the investigation phase, initiating protection for the client, opening up communication with the IRS, and reviewing options with the client. Finally, Alleviate Tax works to negotiate the lowest possible resolution for the client and close their case, which takes two to ten months.

Alleviate Tax is an accredited business with the Better Business Bureau, holding an A- rating.

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The Good

Free Discovery Call
Flat Fee Pricing
Lowest Price Guarantee
Industry Memberships

Free Discovery Call

Alleviate Tax offers a free discovery call, allowing potential clients to experience working with the tax relief company and discover their options before being charged any money.

Flat Fee Pricing

After the free discovery call, the next two steps in Alleviate Tax’s resolution process are each priced with one flat fee. Although the tax relief company doesn’t disclose what the fee is on its website, it does explain that there’s no obligation to continue onto the resolution phase after the investigation phase if clients aren’t satisfied with their options.

Alleviate Tax also offers a 30-day, money-back guarantee if you are not satisfied with the company's services.

Lowest Price Guarantee

Alleviate Tax offers an impressive lowest price guarantee that we haven't seen with other tax relief companies. Alleviate Tax will beat any quoted competitor's price by $500. We recommend researching pricing and then taking your best offer from another company to your consultation with Alleviate Tax to see what it can do to save you money.

Industry Memberships

Alleviate Tax is a member of the National Association of Tax Professionals, an organization that provides ongoing tax education and updates to its membership of 23,000 industry leaders. The company is also a member of the National Association of Enrolled Agents, an organization of almost 10,000 members in more than 30 states. Members of the National Association of Enrolled Agents must adhere to a code of ethics meant to establish trust between its members and their clients.

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The Bad

Undisclosed Minimum Debt Requirement

Undisclosed Minimum Debt Requirement

The company does not disclose its minimum debt requirement on its website, which could be a problem for potential clients who are trying to decide whether to work with Alleviate Tax.

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The Bottom Line

Alleviate Tax is a Better Business Bureau-accredited tax relief company that can help its clients resolve their tax debt within about 10 months. Alleviate Tax offers a free discovery call and one flat fee rate for each of the subsequent two stages of its tax relief process, as well as an impressive lowest price guarantee.

Additionally, the company is a member of several important industry organizations, including the National Association of Tax Professionals and the National Association of Enrolled Agents. Its membership in these two organizations speaks to a commitment to high ethical and professional standards.

Alleviate Tax’s flat rate pricing may make the company a good option for clients who have a large amount of tax debt to resolve. Other customers may want to look into other tax relief companies first before giving Alleviate Tax a call.

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User Reviews

Star Rating

4.3

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334 Reviews

Review Breakdown

5 grade

91%

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Verified Customer

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Antonette Delgado los Angeles, CA

2 years ago

Reply from Alleviate Tax

Antonette, we are so happy that you enjoyed your experience with us! We appreciate the great review. Please reach out if you need anything in the future!

Oct. 27th, 2022

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Sam Webb

Complete SCAM! During the information gathering period they kept talking about how everything looked good, how I qualified for the "fresh start" program, how I would pay very little and be forgiven so much of my tax debt. ALL LIES! I don't believe for one second they did anything other than come up with a payment plan with ZERO tax help. TOTAL WASTE OF TIME AND MONEY!

3 weeks ago

star star star star star

Mostafa E San Francisco, CA

Alleviate impressively managed to settle my close to 43K debt for less than $300! Yes, you read that right $43,503 debt settled for $275. This remarkable settlement was NOT due to chronic medical condition or disability as some might speculate. It was achieved due to doubt in collectability based on current / income history, and available assets. Navigating the offer in compromise rules and qualifications is a very tedious process. Let me share some deeper insights into the process: Pros: The day you sign the agreement with Alleviate, they strategically file some paperwork to pause collection and direct IRS communication to client. Alleviate is now in the forefront. Alleviate pricing is very reasonable. They offer interest-free short-term financing as well as long-term options through creditors. I opted for the 6-month short-term plan, which worked well. The onboarding process was smooth and efficiently organized. A dedicated case worker, a case manager, and after an overall tax situation evaluation, I was represented by an enrolled agent to the IRS. Although the intermediary role of the case worker introduced some challenges, I understand Alleviate goal is to keep costs down. Nevertheless, this aspect could be streamlined for better efficiency. Will elaborate more in the section below. The professional guidance I received from a tax attorney, enrolled agent, and tax preparers was top-notch. Special thanks to Stephanie and Matt for their precise planning and thorough responses to my inquiries via email. Matt, as my enrolled agent, did an exceptional job representing my case to the IRS. Cons: You don't get to directly talk to the assigned enrolled agent unless you kind of force direct communication to expedite matters. Initially, the case worker assigned to me seemed to struggle with understanding and relaying accurate information, leading to numerous delays. After escalating the issue twice, the manager took over his/her role but even the manager seemed over-worked, further impacting the timeline. Recommendation: Enhanced training and oversight for case workers could significantly improve the client experience and save everybody's involved time. Overall: Based on the amazing result I received for my debt, I have little to complain about, and I see no rating other than 5 stars as fitting. Thank you!

11 months ago

Reply from Alleviate Tax

We are so happy we could help and thank you for working with us! Also, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to clients like you.

Nov. 30th, 2023

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Nick S.

I was really stressed over what seemed like an overwhelming amount of penalties and interest that had accumulated from unpaid taxes during the pandemic. But after speaking to Alejandro, I was put at ease. He was very transparent about the process, straightforward and assured me they would be able to assist with the matter due to several tax relief options that were available. I would not have been able to navigate the situation without him. Strongly recommend requesting Alejandro when you call — hopefully he can help you as much as he helped me!

9 months ago

Reply from Alleviate Tax

Thank you for sharing your experience with us. Alejandro is thrilled to hear that he was able to help you. Please reach out if you need anything in the future!

Jan. 26th, 2024

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Eli Pesuit

Joshua was so helpful with this whole process. I was worried about how to handle this and if I was even doing the right thing by trying to reduce what I owed. Josh assured me I was making the right decision, and I couldn’t be happier! I would recommend this company to anyone who has struggled to find a reliable person to trust with handling the IRS!

9 months ago

Reply from Alleviate Tax

Joshua is awesome and he definitely loves his job. Glad to hear he took care of you!

Jan. 26th, 2024

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Robert T

I contacted Alleviate Tax along with several others to resolve my tax issue. I worked with another company but the IRS kept coming back to me for the tax owed even though I had payment plans and uncollectable status. Alleviate was very thorough and professional with their service. I worked with Al S as my case manager. He was VERY professional and VERY courteous. I also worked with Grace G and Amber L who were very courteous and prompt dealing with me. They kept me on track through the process while they negotiated with the IRS and did my tax return. They told me it may take 10 to 12 months and it took 6 months. I had a couple of liens placed in the beginning and their legal team were prompt in resolving them. I have nothing but good things to say about their team. Al S was a great help in the process and explained the process along the way so I knew what to expect which was tremendously helpful keeping it from becoming an enormous worry! Thank you Al!

1 year ago

Reply from Alleviate Tax

Robert, we are so happy that you enjoyed your experience with us! We appreciate the great review. Please reach out if you need anything in the future!

May. 30th, 2023

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Linda Young Oxford, MS

We hired Alleviate Tax to help us with our IRS tax relief. Our case manager was David R. He was super nice, knowledgeable, and so patient with my husband and I. At one point I got frustrated because I thought they were finished with our case but they were only through with 1 part. David was so patient with me and helped me to understand what was going on. They are now through with everything and we got awesome results with David and his crew working our case . We would highly recommend Alleviate Tax and David R for your tax relief problems!!! super job David. when we had no one to turn tor help you and your team came through. thank you

1 year ago

Reply from Alleviate Tax

Linda, we're so happy to hear that working with David made the experience better for you. Thank you so much for your feedback!

Apr. 3rd, 2023

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Nick Rothmeier Omaha, NE

This has been an amazing experience. I've been in contact with Drew on my situation and he has been outstanding. Drew knows how to talk and hold a conversation with the upmost respect. I appreciate the conversations with Drew and it feels as if I am talking to a friend about everything. Drew took his time on my situation, learned the issues that I was facing, and has created an amazing plan to get my issues resolved. Alleviate is an amazing company and has an amazing staff set in place. Unlike most money hungry companies out there - Alleviate gives it to you straight with no hidden fees or secrets. I truly appreciate all the help and would recommend Alleviate to anyone out there needed help. A+++

2 years ago

Reply from Alleviate Tax

We're glad you had a great experience with us, thank you for the kind words!

Jul. 11th, 2022

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Cheryl Schroeder Sacramento, CA

I was very pleased with Alleviate Tax n how they kept me informed of taking care of my back taxes n everything they needed to complete and bring me up to date with my taxes! I will use them every year now to file n pay my taxes on time! There associate Drew was always there to answer all my questions & made sure I knew n understood what I needed to provide & walked me through how to use the electronic Signature on my computer! Every time I had a question or concern Drew was very patient n understanding & I will recommend him & his associates to anyone in need of filing there tax returns !! They all made sure I had all my questions answered n my taxes are done n up to date!! I highly recommend Alleviate Taxes to all my friends & anyone looking to solve there back unpaid taxes or just want the freedom of knowing there taxes are done professionally n no more sleepless nights worrying who will get the job done and do everything possible to get you what you deserve ! Peace of mind at a very reasonable price what more could you ask for?!!! Thank you Drew & everyone at Alleviate Tax for no more sleepless nights!! Thank You a very pleased customer Cheryl Schroeder 😀 PS Drew your the best & after dealing with me I believe you deserve to be employee of the year!! Perhaps even a raise 😉

2 years ago

Reply from Alleviate Tax

Drew does great work for his clients. Thanks for working with him and the rest of our team!

Jun. 14th, 2022

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Della Hines Austin, TX

This was a wonderful experience for me Drew took me through everything very comfortable explain exactly what was going on what I should expect and what is going to happen with my tax I felt comfortable letting y'all take over what y'all needed to do to correct my text for me I would recommend your company to anyone and I appreciate y'all helping me through such a hard time and people like Drew that works with your customer that's a great opportunity for them to make sure people are comfortable the way he made me not be scared that I was messing up something I appreciate Drew very much for helping me out with my tax situation like I said I would recommend this company to anyone that needed help thank you for your service I cannot express how much I appreciate this so much

2 years ago

Reply from Alleviate Tax

Glad to hear you'd recommend us to people. We work really hard to make sure all of our clients are taken care of. Thank you for your feedback!

Feb. 15th, 2022

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Gerald OReilly Las Vegas, NV

What do I like about your company the answer is everything from the first person Bijay to the last two Sean and Gina I also should talk about Bijay, if it wasn't for that man I would never would of been with Alleviate Tax his enthusiasm and knowledge and expert delivery was top notch I had been in touch with many Tax people and none of them interested me and I was expecting the same bull well I was so wrong Bijay is a positive asset to your company keep him and give a raise to all three Oooorah to you Bijay, Sean and Gina you 3 are the best and if I owned a company I would love to have all 3 of you on my payroll you 3are the best thank you Bijay for your enthusiastic and professionalism your the 🧍‍♂️!!! Sincerely Gy/Sgt Gerald O'Reilly Retired United States Marine Corps

2 years ago Edited December 14, 2021

Reply from Alleviate Tax

Bijay, Shaun, and Gina are great. We're glad to hear that you had a great experience with us!

Feb. 4th, 2022

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Gary Crimi Washington, DC

It seems as though there has been some divine intervention in relation to my meeting with alleviate tax. Normally I do not pick up the phone and for some reason I did yesterday and spoke with Robert W. Immediately I knew I was in good hands because I got the feeling he was really interested in helping me as my tax problems were significant. Today I met Drew C for the first time on the phone and his command of all aspects of taxes was superlative. I am so relieved to have become aware of them and I hope they stay with me until the end of this tax malady. I cannot begin to explain the relief that I have been given from meeting these two young men. Thanks again ,Alleviate

3 years ago

Reply from Alleviate Tax

We're glad you had a great experience with us, thank you for the kind words!

Feb. 4th, 2022

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Norman Jones III Brunswick, OH

At first, I thought that didn't seem like it was going to work out. Boy, i cant recall myself ever being so wrong. It was my lack timeliness that had brought me to 7 unfilled years, and me not returning a single call, from someone who reached out every day with out fail, telling me that this will all turn out ok, but only if I could help but nothing more just returning a simple call. Nathan and his colleagues are quick efficient well mannered, and in short Alleviate Tax was the perfect match for me to finally get on top of this huge mess I had made, and am still amazed by how quick they were able to get everything back under control and a huge piece of mind lifed. Thanks again, for a great job at a great price.

3 years ago

Reply from Alleviate Tax

We love helping all of our clients resolve their tax issues. Thank you for letting us handle your case!

Feb. 4th, 2022

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JoAnn Martin

I'm thankful to have gotten to Speak with Anthony M today on getting help resolving my tax debt. He was very helpful and understanding of my situation. I'm excited to continue my business with him.

8 months ago

Reply from Alleviate Tax

Anthony is awesome, and we're happy to hear that you got the help that you needed!

Feb. 24th, 2024

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Corissa Waite Los Angeles, CA

Arsalan was amazing throughout the entire process. I have been stuck dealing with these tax issues for years. Arsalan showed me there was a light at the end of the tunnel. It took a couple of years, but they were able to finally get me out of this mess once and for all. If you have any doubts, just ask for Arsalan.

9 months ago

Reply from Alleviate Tax

Arsalan is awesome, and we're happy to hear that you got the help that you needed!

Jan. 26th, 2024

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Monica Espinoza

Alejandro was an amazing tax consultant. Very knowledgeable and helped me save money on taxes and to build a strategy taking into account future business plans. I really recommend for anyone to go to Alleviate Tax Relief Services.

9 months ago

Reply from Alleviate Tax

Alejandro does great work for his clients. Thanks for working with him and the rest of our team!

Jan. 26th, 2024

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Natalie Garcia Riverside, CA

I would recommend coming to Alleviate for any taxing problems that you have. Alejandro was one of the main people to help me through the whole process and guide me along the way. He was very thorough and patient to help me understand the steps needed to take.

9 months ago

Reply from Alleviate Tax

We're glad you had a great experience with us, thank you for the kind words!

Jan. 26th, 2024

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Desteny Duque Corona, CA

My overall experience with Alleviation Tax Relief was amazing they were able to help me with my irs debt. When speaking to Alejandro about my tax situation, he was able to answer my unending list of questions. He was very patient with me and my situation. I am beyond grateful with all his help.

9 months ago

Reply from Alleviate Tax

Desteny, we are so happy that you enjoyed your experience with us! We appreciate the great review. Please reach out if you need anything in the future!

Jan. 26th, 2024

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Jake Houston, TX

Joshua H was hands down one of the best agents I have ever worked with. I was so nervous about this whole process. I've been dealing with these issues for years and always thought there was no way out. Joshua showed me the light and I couldn't be happier I went with Alleviate Tax. I would highly recommend to anyone struggling with the IRS.

9 months ago

Reply from Alleviate Tax

Joshua is fantastic, and we're glad you thought so too! Thank you for the review!

Jan. 26th, 2024

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Oscar

Few weeks ago I came back to my place and check the mailbox guess what IRS letter s I did my search and find Alleviate tax I made a great decision I call and spoke whit Kevin M consultant and he explained to me how they work he make me fell through the final breath I recommend to give a try you may get you life back thks guys Kevin ones again GRACIAS

1 year ago

Reply from Alleviate Tax

Kevin does great work for his clients. Thanks for working with him and the rest of our team!

Sep. 14th, 2023

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Richard Garcia Sr Los Angeles, CA

Very informative and made it easy to understand. Customer service was friendly and helpful. Sam O and Shaun E were very professional, they did a great job explaining everything to me and they always have an answer when I call. I was not sure what to expect from tax resolution services but after going through their process I am very happy with the results and the resolution plan they set me up with to resolve my tax issue. Thank you!

1 year ago

Reply from Alleviate Tax

Sam and Shaun are great, we're glad to hear that you had a great experience with us!

Aug. 29th, 2023

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dwayne johnson Clifton, NJ

completed phase 2 with them today. waiting for the next step. i thought i would be paying atr somewhere from 800 to 1000 for everything. turned out to be a little bit more, but if they can get the desired outcome as they say with the irs, i would still be grateful. Each person situation is different financially and in terms of hardship. our government has to do better at fixing the tax laws for people at the financial bottom of society. my 2 cents i think. there is a section at the end of this survey that asks the question: After six months of working with this company, how much money had the company saved you by settling tax debt? answer: i have been with them less than a month but the ball is rolling and i feel good although on the 2nd call meeting by phone the initial charge for thier representation went up. but rather than deal with the irs i'd take a law firm experienced any day of the week. so i cant answer the last question how much money i have saved i have to wait until i hear from them again on what the irs says about my debt. SO DISREGARD ANY ANSWERS TO MY LAST QUESTION OF :After six months of working with this company, how much money had the company saved you by settling tax debt? its been less than 2 weeks. i was come back with an update as soon as i find out what's going on. so far with thier in house ive saved: 1,395. i still dont have the official status of what the outcome of my case will be. i've saved on fees with atr based on what they said were the original numbers.

1 year ago

Reply from Alleviate Tax

Dwayne, we sincerely appreciate you taking the time to share your experience. We love helping all of our clients resolve their tax issues. Thank you for letting us handle your case!

Apr. 21st, 2023

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Stafford mccadney Bloomington, IL

I was skeptical at first but it’s well worth the money I owed over 12,000 in taxes they completely wiped it out for me my case manager Michelle was great whenever I called and received her voicemail she promptly return my call or emailed me or texted me Thank you guys and thank you again Michelle For keeping me updated on the whole amazing process

1 year ago

Reply from Alleviate Tax

Stafford, we are so happy that you enjoyed your experience with us! We appreciate the great review. Please reach out if you need anything in the future!

Nov. 10th, 2022

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Carlos Perez Sacramento, CA

I’m very satisfied with the process and all the time that Stephanie M spent on helping me and giving me options. Not only that, but the interest she showed on making sure I was in the right path to create the right resolution on my case. I highly recommend to work with this company and follow their instructions because they really know what they are doing and how to treat their customers.

2 years ago

Reply from Alleviate Tax

We love helping all of our clients resolve their tax issues. Thank you for letting us handle your case!

Oct. 21st, 2022

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arivers Rockville, MD

Hi My name is Anthony R, I am beyond the moon excited and So RELIEVED, to have found Alleviate Tax, I’ve been down and depress about finding the right Tax Expert to help me dig out this terrifying nightmare of Tax issues. Brandon N, 10, 10, 10, 10, a crossed the board. Brandon took the time to go over every detail of the procedure and outlined specific key points that no other tax person I was researching and dealing with. Thank you.

2 years ago Edited August 26, 2022

Reply from Alleviate Tax

Anthony, we're so happy to hear that working with Brandon made the experience better for you. Thank you so much for your feedback!

Aug. 29th, 2022

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Deborah Bainton Los Angeles, CA

Alleviate Tax is willing to help and get results for your tax problems,they ask questions and get answers to solve what ever tax’s issue there is and also go the extra mile to help get it resolved, I would recommend alleviate tax to my family and friends and anyone else who needs help with their tax problems, it will give you a piece of mind and you’ll be able to sleep at night knowing there’s someone helping you get your tax life together.

2 years ago Edited August 23, 2022

Reply from Alleviate Tax

Glad to hear you'd recommend us to people, thanks for your review!

Aug. 24th, 2022

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Donald Hancock Kalispell, MT

I have accumulated fairly large Federal and state tax bills. This is something that has been weighing on me for quite some time. I contacted Alleviate Tax to see if they could help. I am now working with Brandon N and he has been very understanding and thorough. He explained the process and their program in detail. So far this has been a great experience. I would highly recommend their service to anyone with a substantial tax debt.

2 years ago

Reply from Alleviate Tax

We work really hard to make sure all of our clients are taken care of. Thank you for your feedback!

Aug. 23rd, 2022

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Ernie Santa Clara, CA

i had the pleasure with speaking with Logan...... you had patience enough to listen to my concerns about our lovely IRS...... and he was in agreement with everything that I believe..... which set me at ease and i was ready to do business with him....... In all my 20+ years of self employment i have not taken the steps....... it has been very difficult for me to gauge my financial obligations with the IRS........ Now perhaps with AT I can rest assured....... thank you Logan, Ernie

2 years ago

Reply from Alleviate Tax

Logan takes care of our clients very well. We will pass your kind words along!

Jun. 27th, 2022

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Mozhgan Noori Tampa, FL

2 years ago

Reply from Alleviate Tax

Brandon is awesome and we're happy to help, so glad you had a great experience with us!

Jun. 22nd, 2022

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Clinton Denny Pocatello, ID

I was afraid to ask for help feeling pressured by my experience with other firms, with Alleviate I was able to express myself fully to Bijay without any problems and felt as if I knew him personally, he explained the total process without any problems and me understanding what I'm up against and thank you for the type of individual I came across in representing Alleviate sincerely Clinton R D

2 years ago

Reply from Alleviate Tax

Bijay is awesome and we're happy to help, so glad you had a great experience with us!

Apr. 28th, 2022

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Eva Dominy Houston, TX

Brandon worked so fast and actually helped. He walked me through everything and took a huge weight off my shoulders. I am so great full for his kindness and his understanding. My tax debt with my ex husband was so high and I was worried they would start taking money out of my check but Brandon called and immediately started working on it. His people skills are awesome as he assured me it was not a scam. He sent me proof and even let me look them up before I would even talk to him. Thank you Brandon!!!!

2 years ago

Reply from Alleviate Tax

Eva, we're so happy to hear that working with Brandon made the experience better for you. Thank you so much for your feedback!

Apr. 11th, 2022

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Judy Pittsboro, NC

During all the twists and turns of selling property to pay my delinquent tax debt, each Alleviate representative treated me with respect, kindness, and patience while keeping me informed and educated about the process, next steps, and IRS communication. At the most critical stage, Erin and Wendy were timely and flawless while explaining details and managing communication with several other parties involved in the transaction. I couldn't have done this on my own and they were there for me when I was desperate for help.

2 years ago

Reply from Alleviate Tax

We love helping all of our clients resolve their tax issues. Thank you for letting us handle your case!

Mar. 28th, 2022

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Linda McNichols Midlothian, IL

I was working with a company who never responded. I got a call from Logan and we were on the phone for about 2 hours while he listened to me and my situation and explained how Alleviate Tax works. Then Shawn called to explain the investigation with thoroughness and patience. If you need an ethical and professional company Alleviate Tax is that company.

2 years ago

Reply from Alleviate Tax

Logan and Shaun are great, we're glad to hear that you had a great experience with us!

Mar. 21st, 2022

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Lonnie Edwards Chicago, IL

Joshua .h is very amazing he was very helpful with all of my questions and answer them to the t he is a great communicator he made me feel comfortable and he made me feel like he really wanted to help me out and with that I am pursuing to get my taxes in order with the help of him I recommend him to all of your customers or clients great guy all right I got it at amazing

2 years ago

Reply from Alleviate Tax

Lonnie, we're so happy to hear that working with Joshua made the experience better for you. Thank you so much for your feedback!

Feb. 24th, 2022

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Tim Gomes San Francisco, CA

Alleviate Tax is a very professional competent company that negotiates the best possible deal with the IRS for companies behind in their taxes. The call and keep me informed about getting all my tax years completed. They have professional Tax Attorney and Accountants working with them to get the best possible settlement. My case manager, Drew C keeps on top of my case. I was going to hire an accountant for my case but with Alleviate Tax, I have a whole company working on my behalf. They stopped the IRS Collections effort in their tracks. I highly recommend Drew and his army of agents.

2 years ago

Reply from Alleviate Tax

Drew is awesome and we're happy to help, so glad you had a great experience with us!

Feb. 16th, 2022

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Kelly Molina Hayward, CA

Logan was it was very helpful he gave me some really good advice about how to get out of debt with the unemployment taxes and and to clear my state tax maybe they would work with me he gave me that advice I really appreciate it Logan thank you for all your help you are really really helpful and good luck to you today and best wishes and thank you for helping me so much it was much appreciated

2 years ago

Reply from Alleviate Tax

Logan takes care of our clients very well, we'll pass your kind words along!

Feb. 14th, 2022

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Michael Edward Dillard New York, NY

Extraordinary experience with good friends who have been seeking people, loyal to family members, and are concerned for the lifestyle of hard working individuals like myself. First and foremost; I Mr. D, would recommend them to rid the mind set on financial burden, or hopelessness. Alleviate Tax Services provide support and comfort for anyone who has not filed for quite some time.

2 years ago

Reply from Alleviate Tax

We love helping all of our clients resolve their tax issues. Thank you for letting us handle your case!

Feb. 7th, 2022

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Linda Pedigo Lafayette, TN

I called Alleviate Tax today and spoke with Connor Z. He was very courteous to me and very considerate as I gave him my information he never one time judged me . Just speaking with him for a while, I felt very secure in hiring them to work for me and my husband to settle our tax debt. I trust that they will do everything in their power to find a happy solution! Thanks Connor!!

2 years ago

Reply from Alleviate Tax

Linda, we're so happy to hear that working with Conner made the experience better for you. Thank you so much for your feedback!

Feb. 7th, 2022

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Annette Devitt Bremerton, WA

Brandon is very encouraging to me and he has a way of speaking to people without making them feel awkward witch is awesome, he made everything easy to understand and I feel like I will be okay I know it's probably a long way away still but I I have hope back thank you very very much my family will suffer if I don't find a way to work around all these issues and I think they have suffered enough just having to put up with me, thank you Brandon I appreciate you

2 years ago

Reply from Alleviate Tax

Happy to hear he did a great job, and we'll pass the message along to him!

Feb. 7th, 2022

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Mary Williams Upper Marlboro, MD

My experience was very calming. I wasn’t feeling well but Mr. Logan J was very helpful, courteous. He walked me through everything and explained each page. He had compassion and that’s what I like in a person. He treated me with respect and explained about the company. He assured me they will do their best in helping me. After speaking with him, I felt so relieved. Thank you so much Logan.

2 years ago

Reply from Alleviate Tax

Logan's fantastic, and we're glad you thought so too! Thank you for the review!

Feb. 7th, 2022

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Curt and Kelley Hummel Canton, GA

The experience with Alleviate Tax was seamless . Both Drew and Brandon were knowledgeable and made the process smooth! At first, we were apprehensive and worried about the entire transaction, but with Drew and Brandon they made us feel at ease and all anxiety was eliminated! Thank you so much for your friendly demeanor, honesty, and professionalism! We would highly recommend Alleviate Tax to future clients! Sincerely, Curt and Kelley H

2 years ago

Reply from Alleviate Tax

Glad to hear you'd recommend us to people, thanks for your review!

Feb. 4th, 2022

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Eleanor Weaver San Clemente, CA

I had $40,000 dollars in tax debt and Sean E. Was able to work the IRS to get the payment plan I could afford. I tried to do it myself but they just about took my kidneys!! Sean had the expertise to get my payments as low as possible given my situation. He stopped the garnishment and made me feel heard. Ya hear? Couldn't be more grateful for such a stellar team of tax guys!

2 years ago

Reply from Alleviate Tax

Glad we were able to help, Eleanor! Thanks for the review!

Feb. 4th, 2022

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Robert Ridener Circleville, OH

I want to advise anyone with a State or Federal tax issue to contact Alleviate Tax before you hire a company that will ask you for full payment up front before work even starts. I had all the facts presented to me that was involved in the process with the first phone call, and I did not have to pay all of the fee up front! I spoke with Rob@alleviatetax, and he explained everything to me that I did not know before hand! Thank's again Rob, I really appreciate the help!

2 years ago

Reply from Alleviate Tax

Rob's fantastic, and we're glad you thought so too! Thank you for the review!

Feb. 4th, 2022

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Beth Maguire Medford, NY

We were contacted by Logan J from Alleviate Tax. We were so impressed by his knowledge of our tax situation and his understanding and guidance to help us resolve this issue. We were at wits end trying to rectify this by ourselves with no avail. We figured no sense fighting city hall and we just keep paying and paying ! Logan was a blessing in disguise ! Such a relief to even think we could be free of this debt ! We highly recommend this firm, Alleviate Tax and we have great faith in Logan J to follow through with his assurances !! AEL

2 years ago

Reply from Alleviate Tax

Logan is awesome, and we're happy to hear that you got the help that you needed!

Feb. 4th, 2022

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Carlos Phelan Duluth, GA

3 years ago

Reply from Alleviate Tax

We're happy you were able to get the help you needed!

Feb. 4th, 2022

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Amy Belleville, NJ

I was in a panic mode due to my bad experience with another company. Then I found Alleviate Tax and they helped me in resolving my tax issues. Drew explained to me every steps. He always answer my calls and text messages without delay. I was assigned to Wendy L., a senior case manager, and she explained to me the steps of the process. In just a short time, she was able to present me the resolution, thereby I was able to gain back my peace of mind, She is very knowledgeable and pleasant to talk with. Over all, I want to give an A plus to this company .

3 years ago

Reply from Alleviate Tax

Drew and Wendy are awesome and we're happy to help, so glad you had a great experience with us!

Feb. 4th, 2022

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Shawanda Jones Saint Paul, MN

I am working with Shaune E. and a few others and I am glad that I did. They genuinely care about your situation, and try to help you in so many ways possible that I didn't know existed. Not having the money to pay them is not a problem because they work with you. This for me is most important because it lets me know they are not just trying to make a pay check. They love what they do.

3 years ago

Reply from Alleviate Tax

Shaun's awesome and he definitely loves his job. Glad to hear he took care of you!

Apr. 5th, 2021

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Lila L Anaheim, CA

Gabriel was fast and to the point and was able to explain the process very professionally while being able to keep terms simple for people like me who don’t know anything about taxes. The conversation was pleasant and he was able to execute the plan to start services in a calm demeanor. Thank you and I look forward to working with you and your team.

4 years ago

Reply from Alleviate Tax

Thank you for the kind words, please reach out if you need anything in the future!

Mar. 2nd, 2021

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Rosanne Hauck Fort Worth, TX

Stephanie M was AMAZING!! Her communication was top notch. She was thorough and extremely helpful. I had so many questions, and she was available every time I needed her. She also handled my case with so much sensitivity and concern. I felt very well taken care of! I can't tell you what a relief it was to have her help, and to know that Alleviate Tax was there to help me.

4 years ago

Reply from Alleviate Tax

Stephanie's fantastic, and we're glad you thought so too! Thank you for the review!

Sep. 28th, 2020

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Judith Mcdonald

This company has no morals. They have been messing up my account for the last two years. I have been lied to about my resolution not been completed. I have been lied to so many times, Told incorrect This company are the absolute WORST. They have lied about completing a settlement for me. There manager “Stephanie” repeating lied to me. Now another “Justin” who promised to take care of my case. Was total incompetence, Now another “Zee” who knows nothing about my case. It has been a year since all of my paperwork was completed on my end. After many , many, many phone calls and messages not being returned. I have never seen such BAD BUSINESS . And the owner- CEO - or whatever will not take responsibility for there employees.mThey will not return a phone call and no one takes responsibility for your very important paperwork. I ended up sick in the hospital from all of the stress this company has put me in. You cannot trust these people and my next stop will be the Better Business Bureau and I will proceed from there. I don’t know what makes a company think they can treat anyone like they do. My suggestion RUN don walk away from Alleviate Tax they have my worst experience in business ever. My last phone call I was threatened, WOW what a horrible company.

6 months ago

Reply from Alleviate Tax

I'm truly sorry to hear about your experience with our company. It's clear that we've fallen short of meeting your expectations, and for that, I apologize. Your feedback is incredibly valuable to us, and I want to assure you that we take complaints like yours very seriously.

I understand your frustration with the multiple points of contact and the lack of resolution to your issue. This level of service is not reflective of our standards, and I want to assure you that we are actively investigating your case to ensure that it is resolved promptly and appropriately.

Regarding the incidents involving specific team members, I assure you that we will address these concerns internally to prevent similar issues from occurring in the future. Every member of our team is expected to uphold the highest standards of professionalism and customer service, and it's clear that we've fallen short in this regard.

Your health and well-being are of the utmost importance to us, and I'm deeply sorry to hear that our handling of your case has caused you such stress. Please know that we are committed to resolving this matter as quickly as possible and ensuring that you receive the assistance you need.

Once again, I apologize for the inconvenience and frustration that you've experienced. Thank you for bringing these issues to our attention, and please know that we are taking immediate steps to rectify them.

Apr. 26th, 2024