FreeTaxUSA

• Federal Price
• State Price
• Features
• Supported Forms
• Income Disclosure

Federal Price

FreeTaxUSA's Federal Edition is completely free of charge. With this product, people can easily file taxes directly with the IRS. What's also nice about this plan is that it comes with the fastest refund when people go through a free e-file and direct deposit.

No matter how challenging or complicated your federal return may be, it is completely free, and the company promises that it will be free regardless of any upgrades you may need for more complicated returns.

The Simple plan, which is ideal for first time customers, offers step-by-step guidance through the tax filing process, and allows you to get your max refund as fast as possible.

The Premium plan (also free) is for those who own homes, make contributions to an HSA, or have earned income credit.

The Advanced plan (also free) is for those who have investments, own a small business, or have K-1 income.

The Deluxe Edition (available for a fee) is an affordable way to get a product that has all of the benefits of the Free Edition product and includes audit assistance, live chat support, and unlimited amended returns. The price for this product is $6.99. With the Deluxe plan, you can file an unlimited number of amended returns for free. If you want to purchase the ability to file amended returns without purchasing the Deluxe plan, it will cost you $14.99 if purchased separately.

State Price

Like the federal option, the state filing option with FreeTaxUSA comes with the fastest refund when people go through a free e-file and direct deposit. The cost to file a state return is $14.99.

Features

FreeTaxUSA offers some convenient features to make your life as a taxpayer easier. For example, if you are a returning user, your account from the previous year rolls over for free, and you can access backup versions of previous tax returns that you have filed using FreeTaxUSA's tax software.

If you are a new user but have previously used a tax preparation software such as TurboTax, H&R Block, or TaxAct, you can easily import your previous tax return from one of those companies to your account on FreeTaxUSA.

In addition, FreeTaxUSA offers some features that you can choose to pay for, but are not included in its free federal plan or paid state plan. These include purchasing a mailed printed return, which you can do for $7.99, or purchasing a professionally bound tax return, which you can do for $14.99.

You can choose to pay with a credit or debit card for no additional fee, or you can elect to have the cost of filing your return (if you are on a paid plan) deducted from your tax refund before your refund ever gets to you. This option, while convenient, costs an extra $19.99.

Supported Forms

The list of supported forms offered by FreeTaxUSA is very comprehensive and even the most complex tax issues can be addressed with these options. Even though the company doesn't include every possible tax form, this covers a majority of the most popular ones. Some of the forms U.S. residents can access for free include

• 1040, 1040EZ, 1040A, 1040Z
• Schedule A, B, C, D, E, EIC, F, and more
• Form 1099-A, 1099-B, 1099-C, 1099-DIV, and more
• Form W2
• Unemployment
• Self-employment Income

The greatest benefit to FreeTaxUSA is the company's focus on free federal filings. FreeTaxUSA has helped millions of people file their federal returns completely free. The company also provides a lot of form options and gives automatic prompts for deductions throughout the filing process. These are great features that help the client.

Income Disclosure

FreeTaxUSA has a simple yet appreciated income disclosure on its website. It states that the company is able to provide a free federal tax filing service to clients because it makes its money from charging to file state returns and for other optional services that people can choose to purchase. Thus, even though filing a federal return with FreeTaxUSA is completely free, the company is still reliable and has your best interests in mind.

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• Accuracy Guarantee
• No Audit Protection
• Lack of Customer Support

Accuracy Guarantee

Even though FreeTaxUSA says it has a 100% Accuracy Guarantee for its federal tax filing, it does not protect against user error. If you input your financial information incorrectly, you will be responsible for these discrepancies.

No Audit Protection

FreeTaxUSA doesn't offer audit protection or alerts for missing data to its clients.

Lack of Customer Support

FreeTaxUSA does not have a phone number for clients to contact customer service. You can only contact FreeTaxUSA via email, live chat, or social media if you have questions. You can reach out to FreeTaxUSA via Twitter (@FreeTaxUSA) or email (support@freetaxusa.com).