Jackson Hewitt vs H&R Block

McCall Martin
McCall Martin | Senior Editor

Jackson Hewitt and H&R Block are well-established tax preparation companies with more than 65 years of experience each. Both would be excellent options for tax preparation help.

Jackson Hewitt logo
#10 Jackson Hewitt
3.6 Overall Score
3.6
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(124)
H&R Block logo
#5 H&R Block
5.3 Overall Score
4.3
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(581)

Overview

Jackson Hewitt

Accreditations

None

Available on Staff

CPAs

Available Features

Federal Filing, State Filing

Time in Business

Undisclosed

H&R Block

None

CPAs

Federal Filing, State Filing

Undisclosed

Ratings

Jackson Hewitt

Overall Score
3.6 of 10
Review Score
3.6
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Value for Money
3.2
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Quality of Product or Service
3.4
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Company Trustworthiness
3.5
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Likely to Recommend
5.8 of 10

H&R Block

5.3 of 10
4.3
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3.5
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3.8
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3.8
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6.5 of 10

Reviews

Jackson Hewitt

Number of Reviews
124
Review Breakdown
3.6
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1 star
37%
2 star
6%
3 star
8%
4 star
9%
5 star
40%

H&R Block

581
4.3
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1 star
20%
2 star
4%
3 star
9%
4 star
22%
5 star
45%

Reviews for Jackson Hewitt

Helpful Favorable Review

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Bridget Walker

August 29th, 2022

DETAILS

They make a lot of promises that they can't keep. When I started off doing taxes I started with them. They promise this and that but I never got what I was promised. They are quite pricey too. If you are only getting a small refund I don't recommend using them cause they will take your whole check

Helpful Critical Review

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Becky Nichols

February 24th, 2024

Do not go to Jackson Hewitt.! My husband and I were charged $400.00 to get our taxes done. We only had 4 pieces of paper so I guess we were charged $100.00 per paper! We have gone here for like 5 years now and have never been charged so much. We have questioned the charge but told by the tax preparer she did not have anything to do with the amount we were charged and I’m told there is nothing they can do now. Needless to say we will NEVER go back there!

Reviews for H&R Block

Helpful Favorable Review

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Phill

March 8th, 2024

I usually go between H&R Block and another tax company for ease of use and how "free" the free tax service is. H&R Block is really good about getting your taxes done quickly and simply using their online portals. Its very fast and very thorough and you also have the ability to talk to a tax preparer through their online messaging service.

Helpful Critical Review

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Donna

October 30th, 2023

DETAILS

Edited November 14th, 2023

This service is not worth paying for. you do all the work by bringing them everything and they put it in a computer. they offered no help on how to save money or advise for next tax year. you are better off buying turbo tax.

The Final Word

H&R Block puts direct links into online forms, giving clients insights into their questions during the application process. In addition, clients are walked through the online tax preparation filing process and are provided with several guarantees to provide peace of mind. 

Jackson Hewitt is an ideal option for those with simple tax situations. Its personalized deductions as well as in-person assistance makes Jackson Hewitt our recommendation.

Top Choice

H&R Block Logo
H&R Block

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