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LAST UPDATED: April 23rd, 2021

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7 Reviews

Review Breakdown

5 grade

43%

4 grade

43%

3 grade

14%

2 grade

0%

1 grade

0%

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Sara Jane Crestwood, KY

They have held on to the loan and not sold it. That is what we appropriate most. We had an experience previous to Greatlakes where a company sold the loan just after we paid all the yearly interest and the next company calculated interested differently and we had to pay it twice. It was such a scam. But GL has hung on to it. So as far as horrible student loans go, these guys get a thumbs up.

6 years ago

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Reese Pleasant Grove, UT

I had a student loan through Great Lakes and it was easy to set up, with little fees up front. I didn't have to start paying until after graduation and then they set up a repayment plan that fit my budget at the time and then increased over time. Easy to make the payments and it has worked great for me.

5 years ago

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Juan Beaver, PA

I have been paying my student loans since i graduated in 2012. I got one year of deffered payments then they started charging me a lot a month. It seems that i can keep making my monthly payments but the intrest is so high it barly makes a dent. It is pretty sad considering i went to school just to be in debt with this for 10 years they don't really try to work with you if you make "too much money".

4 years ago

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JD Dunklee Hattiesburg, MS

Great Lakes has been a very reliable source for my loans. They are very clear with everything they do, and their customer service is very helpful!

4 years ago

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Aliza Henline Provo, UT

I loved how I could keep track of my payments and make payments on an app! They sent me email alerts and I felt so in control of my loans. THANK YOU GREAT LAKES

5 years ago

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Amanda Montebello, CA

I used Great Lakes for some of my loans and have a somewhat reasonable interest rate. The only downside is that I’ve had a few customer service and online service issues.

4 years ago

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Janet Dragoo Phoenix, AZ

Ease of the transactions and account set up

6 years ago