Federal Student Aid (Studentaid.gov) Logo

Federal Student Aid (Studentaid.gov)

Is This Your Business?
star star star star star_border

6.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: May 12th, 2024
Federal Student Aid (studentaid.gov) is operated by the U.S. Department of Education and is designed to help students in the U.S. find their best options for financial aid. To reap all the benefits of studentaid.gov, students should complete the FAFSA, or Free Application for Federal Student Aid, which can grant them access to all that studentaid.gov has to offer - from free scholarships to highly rated federal student loan options.
 
If you are a first-time student loan borrower it is widely encouraged to look into funding options through Federal Student Aid first, as there are more resources and flexible repayment options available to borrowers than you would find otherwise with a private student loan.
 
Continue reading for pros and cons, and studentaid.gov reviews from real customers.
 

Top Ranked Companies

thumb_up

The Good

  • Free Financial Aid
  • Helpful Educational Resources
  • Lower Your Payments
  • Student Loan Forgiveness

Free Financial Aid

Not only are all of the Department of Education's resources free, they can also help students to find out if they qualify for additional government assistance for their education. While many loan companies won't be able to help individuals without well-established credit or a cosigner, the Department of Education's tools are designed to help these individuals find a viable way to pay for college. Having access to free grants and scholarships will help lower eligible students' dependence on loans, and ultimately, their student debt.

Helpful Educational Resources

Studentaid.gov emphasizes the importance of being fully informed and requires several debt counseling courses to be completed before an individual can move ahead with federal loans. This is a great learning method that is often only offered by private companies. Knowing how to graduate with low debt and understanding how to obtain the best loans possible makes a huge difference down the line. By holding students accountable to learn about financial aid before applying for loans, studentaid.gov is preparing them for a brighter financial future.

Lower Your Payments

If you are just beginning to repay your student loans or have been in the repayment process for a while, studentaid.gov outlines various options available to you if you need to lower or suspend your student loan payments for any reason.

One of the these repayment options includes an Income-Driven Repayment (IDR) Plan. Applying for an IDR can make your monthly payments more affordable because they will be based upon your income and not solely on interest rates. Enrollment in an IDR plan lasts for one year, and you must recertify your income before they year ends to stay on the plan. If you experience a drop in income, you can recertify early.

If an IDR is not the best option for you, you can apply for deferment or forbearance, allowing you to pause your loan payments or reduce your monthly payment amount temporarily. It is important to note that interest still accrues during deferment or forbearance. 

These repayment options are generally not available with private lenders, and are thus a perk of taking out a federal student loan through studentaid.gov.

Student Loan Forgiveness

Student loan forgiveness means that you no longer need to repay some or all of your loan, and is unique to federal student loans, as the majority of private lenders do not offer this service.

There are different types of loan forgiveness as outlined on studentaid.gov. It is important for you to understand the difference between them, especially if you need to apply for student loan forgiveness at some point. Types of federal loan forgiveness include:

  • Public Service Loan Forgiveness
  • Teacher Loan Forgiveness

In addition to student loan forgiveness, Federal Student Aid offers loan cancellation and discharge, which are similar to loan forgiveness, but have some small differences. Essentially, forgiveness or cancellation is made available to borrowers who can no longer make payments due to job loss, whereas loan discharge is available when a borrower's school is closed or they experience permanent disability.

It is important to note that certain types of forgiveness or discharge are only available with specific types of federal loans.

thumb_down

The Bad

  • Lengthy Application Process
  • No Refinancing Services

Lengthy Application Process

Obtaining a federal student loan in the first place can be a more involved process. Unlike private loan consolidation companies who benefit financially from their customers, the FAFSA and federal loans are designed as a privilege for students who need financial aid. That means that instead of a "quick, three-minute pre-approval quiz," as you are likely to see on private loan sites, acquiring federal student aid requires more time. For example, there are mandatory counseling sessions that must be completed by anyone looking to apply for a federal loan. Thus, if you were hoping for a quick and simple approval process, you will find that this is not the case.

No Refinancing Services

Federal Student Aid does not offer refinancing services. If you would like to refinance your federal student loans you will need to look into other private lenders that offer student loan refinancing.

It is important to note that although you can get lower rates and better terms by refinancing your federal student loans, you will forfeit any loan deferment or forgiveness options that are offered through Federal Student Aid. Therefore, it is important that you carefully assess your needs and your ability now and in the future to make payments on your student loans.

gavel

The Bottom Line

Federal Student Aid (studentaid.gov) should be your first stop if you are in need of a student loan. Although many private lenders offer student loans, federal student loans offer more repayment flexibility. Through Federal Student Aid you have the ability to apply for loan forbearance, forgiveness, cancellation, or deferment. Student loan forgiveness is not an option with most private lenders.

However, if you would prefer to refinance your loans, this can only be completed through a private lender, and you will forfeit any other repayment options/benefits of your federal student loan if you choose to refinance through a private lender.

Currently, studentaid.gov reviews are limited. If you have a federal student loan, please tell us about your repayment experience by leaving a review.

View Best Student Debt Companies

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.0

star star star star star_border

84 Reviews

Review Breakdown

5 grade

51%

4 grade

25%

3 grade

8%

2 grade

1%

1 grade

14%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star_half star_border

Service

star star star star_half star_border

Trustworthiness

star star star star star_border
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
star star star star star

Sharifay Sharif Salt Lake City, UT

Financial aid has helped me so much to achieve both my degrees it helped pay for my books and technology for my first and second semester in community college also helped pay for half my tuition for both the community college and the other institution I went to. It is a long process to start a financial aid account but one you get passed that it is the easiest to to renew every year.

2 years ago

star star star star star

Eddie Rios Ogden, UT

Federal Student Aid is a fantastic service that allows to better handle student debt. A ton of options, guides, and tools. All designed to help people get out of student debt. It has helped me better manage my loans. It is a jewel!

5 years ago

star star star star star

Christopher M Manchester, CT

Fed Aid offers a *lot* of ways to pay off higher education. The rates are pretty bad however, but the fact you have official protection from being hounded for money and a generous amount of options to repay, this is the first go-to to get higher education funding, period. Get these loans first before any other!

7 years ago

check_circle

Review Source

star star star star star

Chelsi Day Ghiorzi Columbus, OH

Ok so as far as lenders go, its hard to love them. But FSA has been so much easier to work with than any others. The website is user friendly, I've found their phone reps to be kind and helpful, the online portal is smooth. They are proactive with info and don't feel like they're trying to jam you. I'm having as positive of an experience as I could hope for.

3 years ago

check_circle

Review Source

star star star star star

Abi Frisco, TX

Federal Student Aid is a great place to get info on how you can get assistance with your student loans and repayment plans. Whenever I needed info on my loans I was able to rely on them to get the accurate information on my loans. There’s so many great resources on their website, you don’t need to look anywhere else. Thanks Federal Student Aid!-

3 years ago

check_circle

Review Source

star star star star star

Bonnie Cody Atlanta, GA

I used Federal Student Aid for my education at the Florida State University (FSU) to complete and graduate with my Bachelor of Arts and Sciences in Psychology. This aid made it possible for me to get and depend on the educational funds so I didn’t worry about them. It was mad energy enough to concentrate on my tough studies there at FSU. Thanks to Federal Aid, I only had to spend $600 from my pocket to clear all financial debt in the 4 years I was at FSU.

3 years ago

check_circle

Review Source

star star star star star

James Goodman Silverdale, WA

Federal Student Aid helped me to achieve my education goals, by allowing me the flexibility while not having to worry about the financial costs day to day. There repayment plans and options gave me peace of mind to focus on my studies. They are a great organization and I highly encourage others to consider them to help make your education dreams come true.

3 years ago

check_circle

Review Source

star star star star star

Jlbflatx New Braunfels, TX

When my daughter was entering college, applied and received some money. It was deferred for 1st year and was paid off and applied again for next year. It came in handy so did not have to come up with so much cash up front with books and dorm and all the other extras like food. This was great for us for full college. If not paid in full the interest rate was low.

3 years ago

star star star star star

Jaci Rhoades Bryant, AR

I'm very happy with my this company. Due to family life, I have had to stop and start my career three different times. They have always worked with me to continue my education. Working on finishing my doctrine now.

3 years ago

star star star star star

Kylee Carpenter Tooele, UT

It was time for me to pay. I was moving States, was pregnant, and didn’t have a job at the time. They were absolutely amazing and found a program for me to make low payments! So grateful they were willing to work with me.

7 years ago

check_circle

Review Source

star star star star star

DogLover17 Macomb, MI

I have used Federal Student Aid services from 4 years while being a college student. They have helped me navigate financial expenses and provide great resources to avoid greater debts. They’re have an online chat helper which effectively facilitates resolving questions.

3 years ago

check_circle

Review Source

star star star star star

Party0f7 Macomb, MI

When I applied to college, I was advised to seek financial services through Federal Student Aid. I’m glad I did as they have provided great service steering me in the right direction of funding my education wisely. They are quick to respond to email questions and provide an online chat box.

3 years ago

check_circle

Review Source

star star star star star

Jmarsh Macomb, MI

I’ve been using the Federal Student Aid website since 2003 as a college freshman. I returned to obtain another degree during the pandemic and have been happy with the customer service and live chat options to help me navigate financing my education and pay back plans.

3 years ago

check_circle

Review Source

star star star star star

Autumn Lewiston, ID

Federal Student Aid is the website I use to fill out the FASFA for college and recertify my PSLF paperwork annually. The website also answers questions about student loans, grants, any questions parents might have, and how to pay for college in general. It is a great resource.

3 years ago

check_circle

Review Source

star star star star star

Andrea Thomas Tacoma, WA

To find out about my student loans were all over the place and trying to make payments, it was too difficult. FSA helped me consolidate and get my payments in order. I am so happy to work with them. In fact my husband uses them now too!

3 years ago

check_circle

Review Source

star star star star star

Nathaniel Scott Bear, DE

Very transparent with keeping me informed about my balance and monthly payments. They provide an easy breakdown of how my payment is split between the principal and interest. I can view statements at any time through Adobe Acrobat and making payments are simple with Direct Debit so I never forget to pay.

3 years ago

check_circle

Review Source

star star star star star

Sharrell Colleton Tallahassee, FL

Federal Student Aid helps me every year to pay for my college tuition and expenses. The website is easy to use and I like that it gives a checklist of what you may need before you start and it also has a financial aid calculator that can be used to estimate how much financial aid may be received.

3 years ago Edited November 8, 2021

check_circle

Review Source

star star star star star

Tiffany I Gaithersburg, MD

I’ve since paid off my student loans but Federal Student Aid was easy to apply for. They worked with me on repayment options because starting out I couldn’t make the regular payments. They worked out an affordable option that fit my income.

3 years ago

check_circle

Review Source

star star star star star

Kent Logan, UT

I used Federal Student Aid in college and during the years of repayment that followed. With the help of the university's financial aid office, it was easy to acquire the tuition funds, and once repayment began they had great communication to make sure the expectations were clear.

4 years ago

star star star star star

Fernando Delgado Tempe, AZ

The site was very thorough and helped me understand what information it needs to provide me the right numbers. The FAQ answered all my questions about how I qualified and for how much. It's lengthy to go through but the end result is a sigh of relief that you know there are options to help pay for school.

6 years ago

star star star star star

Chase H Provo, UT

Thank goodness for FSA. I am very grateful for the help that pell grants have provided my wife and I while finishing school. It has made it possible for me to devote my time to my studies. Also, try to get a federal student loan before any other options. Great rates!

6 years ago

star star star star star

Lindsey American Fork, UT

I've used Federal Student Aid for receiving financial aid from the government. I think it could be more user-friendly. The website is more just trying to get the job done.

7 years ago

check_circle

Review Source

star star star star star

Karen Torino Tallahassee, FL

Federal student aid is the best way to receive money for school. The site provides you a breakdown of your financial information and it is easy to see exactly where you are at. Greatly recommend using this.

3 years ago

check_circle

Review Source

star star star star star

Carolyn Hazleton, PA

When I needed a student loan this was the first company that became highly recommended. Customer service helped complete my application and answered all my questions. I would recommend them for Student Aid.

3 years ago

check_circle

Review Source

star star star star star

Grant American Fork, UT

The student loans my family has taken out have all been through Federal Student Aid. They are simple to apply for online, and the ease of transferring them to each specific college is quick and easy.

6 years ago

check_circle

Review Source

star star star star star

WT

The process to apply for federal student aid and the PLUS loan was a tedious one, but each time I had a question, I appreciated being able to call to speak to a live person.

3 years ago

check_circle

Review Source

star star star star star

connie gommnzales Stafford, VA

Federal Student Aid representative was very helpful in assisting me to determine the best direction I could go for Federal Student Aid while I was pursuing my Nursing Degree.

3 years ago

star star star star star

Jeff Martin Layton, UT

Great place to get student finance assistance. I used it when I was in college and had a great experience. A lot of different options and they give you a lot of help.

6 years ago

star star star star star

Stephanie Bloniarz

I find this website to be easy to use, safe and secure log in and super easy to navigate. It's very infomative!

1 year ago

check_circle

Review Source

star star star star star

Shopman Herriman, UT

Federal Student aid is so easy to use. The directions are simple and straight forward. They are quick to process your claim.

3 years ago

check_circle

Review Source

star star star star star

Matt Clark Nampa, ID

Honestly, this is probably the best government website I’ve ever used. I love how easy they make filling out the forms.

3 years ago Edited November 18, 2021

check_circle

Review Source

star star star star star

Karen Rapp CA

I was grateful that I qualified for student aid! They even helped me when I had questions about the forms. I appreciate their generosity.

3 years ago

check_circle

Review Source

star star star star star

Lauren Jorgensen Salt Lake City, UT

Although I hate my student loans I do like Federal student Aid. The app makes making my monthly payments very quick and easy.

6 years ago

check_circle

Review Source

star star star star star

keiontai henry Tallahassee, FL

I am so appreciative of the fact that I am able to attend college debt free, thanks to Federal Student Aid.

3 years ago

check_circle

Review Source

star star star star star

rohanna meikle Jacksonville, FL

I have a great experience with Federal Student Aid. They give helpful instructions and are quick with responses.

3 years ago

check_circle

Review Source

star star star star star

Erik Lewis Atlanta, GA

They helped me navigate deferments and work out an accelerated payment plan for some higher percentage loans.

3 years ago

star star star star star

Kelly Stanley Herriman, UT

They are great at communicating with you and it’s nice to have access to money that helps quality of living.

3 years ago

check_circle

Review Source

star star star star star

Mallory Millett Lindon, UT

I have a small student loan with this company. It was pretty easy to defer for graduate school and very reasonable.

6 years ago

star star star star star

Trent Provo, UT

FAFSA has saved our lives! We have been able to get through school with minimal impact to our budgets

6 years ago

check_circle

Review Source

star star star star star

G Miami, FL

A great help when I really needed it. They came through and helped me get enrolled and paid up.

3 years ago Edited June 5, 2023

check_circle

Review Source

star star star star star

Emmanuela Moise Tallahassee, FL

I like studentaid.gov because that think the FAFSA application is quick and easy.

3 years ago

star star star star star

Cody Linden Lehi, UT

Relatively easy to use, dependable and extremely helpful when trying to focus on school.

6 years ago

star star star star star

Reena Kivlehen Phoenix, AZ

Very trustworthy. Great customer service. Easy to use web experience.

6 years ago