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Federal Student Aid (Studentaid.gov)

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6.7

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Author: Kaitlyn Short

LAST UPDATED: May 12th, 2024
Federal Student Aid (studentaid.gov) is operated by the U.S. Department of Education and is designed to help students in the U.S. find their best options for financial aid. To reap all the benefits of studentaid.gov, students should complete the FAFSA, or Free Application for Federal Student Aid, which can grant them access to all that studentaid.gov has to offer - from free scholarships to highly rated federal student loan options.
 
If you are a first-time student loan borrower it is widely encouraged to look into funding options through Federal Student Aid first, as there are more resources and flexible repayment options available to borrowers than you would find otherwise with a private student loan.
 
Continue reading for pros and cons, and studentaid.gov reviews from real customers.
 

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The Good

  • Free Financial Aid
  • Helpful Educational Resources
  • Lower Your Payments
  • Student Loan Forgiveness

Free Financial Aid

Not only are all of the Department of Education's resources free, they can also help students to find out if they qualify for additional government assistance for their education. While many loan companies won't be able to help individuals without well-established credit or a cosigner, the Department of Education's tools are designed to help these individuals find a viable way to pay for college. Having access to free grants and scholarships will help lower eligible students' dependence on loans, and ultimately, their student debt.

Helpful Educational Resources

Studentaid.gov emphasizes the importance of being fully informed and requires several debt counseling courses to be completed before an individual can move ahead with federal loans. This is a great learning method that is often only offered by private companies. Knowing how to graduate with low debt and understanding how to obtain the best loans possible makes a huge difference down the line. By holding students accountable to learn about financial aid before applying for loans, studentaid.gov is preparing them for a brighter financial future.

Lower Your Payments

If you are just beginning to repay your student loans or have been in the repayment process for a while, studentaid.gov outlines various options available to you if you need to lower or suspend your student loan payments for any reason.

One of the these repayment options includes an Income-Driven Repayment (IDR) Plan. Applying for an IDR can make your monthly payments more affordable because they will be based upon your income and not solely on interest rates. Enrollment in an IDR plan lasts for one year, and you must recertify your income before they year ends to stay on the plan. If you experience a drop in income, you can recertify early.

If an IDR is not the best option for you, you can apply for deferment or forbearance, allowing you to pause your loan payments or reduce your monthly payment amount temporarily. It is important to note that interest still accrues during deferment or forbearance. 

These repayment options are generally not available with private lenders, and are thus a perk of taking out a federal student loan through studentaid.gov.

Student Loan Forgiveness

Student loan forgiveness means that you no longer need to repay some or all of your loan, and is unique to federal student loans, as the majority of private lenders do not offer this service.

There are different types of loan forgiveness as outlined on studentaid.gov. It is important for you to understand the difference between them, especially if you need to apply for student loan forgiveness at some point. Types of federal loan forgiveness include:

  • Public Service Loan Forgiveness
  • Teacher Loan Forgiveness

In addition to student loan forgiveness, Federal Student Aid offers loan cancellation and discharge, which are similar to loan forgiveness, but have some small differences. Essentially, forgiveness or cancellation is made available to borrowers who can no longer make payments due to job loss, whereas loan discharge is available when a borrower's school is closed or they experience permanent disability.

It is important to note that certain types of forgiveness or discharge are only available with specific types of federal loans.

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The Bad

  • Lengthy Application Process
  • No Refinancing Services

Lengthy Application Process

Obtaining a federal student loan in the first place can be a more involved process. Unlike private loan consolidation companies who benefit financially from their customers, the FAFSA and federal loans are designed as a privilege for students who need financial aid. That means that instead of a "quick, three-minute pre-approval quiz," as you are likely to see on private loan sites, acquiring federal student aid requires more time. For example, there are mandatory counseling sessions that must be completed by anyone looking to apply for a federal loan. Thus, if you were hoping for a quick and simple approval process, you will find that this is not the case.

No Refinancing Services

Federal Student Aid does not offer refinancing services. If you would like to refinance your federal student loans you will need to look into other private lenders that offer student loan refinancing.

It is important to note that although you can get lower rates and better terms by refinancing your federal student loans, you will forfeit any loan deferment or forgiveness options that are offered through Federal Student Aid. Therefore, it is important that you carefully assess your needs and your ability now and in the future to make payments on your student loans.

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The Bottom Line

Federal Student Aid (studentaid.gov) should be your first stop if you are in need of a student loan. Although many private lenders offer student loans, federal student loans offer more repayment flexibility. Through Federal Student Aid you have the ability to apply for loan forbearance, forgiveness, cancellation, or deferment. Student loan forgiveness is not an option with most private lenders.

However, if you would prefer to refinance your loans, this can only be completed through a private lender, and you will forfeit any other repayment options/benefits of your federal student loan if you choose to refinance through a private lender.

Currently, studentaid.gov reviews are limited. If you have a federal student loan, please tell us about your repayment experience by leaving a review.

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4.0

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84 Reviews

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Amanda George IL

This is who I have my student loans through. They are very helpful when it comes to setting the loan up and making the repayment terms. They answer any questions you have, they stay in touch, and they make it easy to pay the loan off. Will definitely use them again.

1 year ago

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Brad H Gilbert, AZ

I used Federal Student Aid when I was going to medical school. I found that the personnel administering the Federal aid where very knowledgable and would make sure that I understood how much money I would end up paying for the loan during my residency and then when I started a job. We went over all the important documents which allowed me to get the loan and they would explain what these meant so that I would not be in the dark when the loan came due. From the various types of loans you can receive while going. to school I would highly recommend federal student aid.

4 years ago

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Katie Howard Pleasant Grove, UT

This is one of the best ways to get financial aid for college, aside from scholarships. If you're lucky, you'll qualify for a Pell Grant and you won't have to pay the money back. But if you have to get a subsidized loan, you will have the interest deferred until you're done with school, which is about the best deal you can get on a loan. It's a huge pain to fill out the paperwork, though. That's the cost of working with the government. We have had several government-subsidized student loans over the years. The key is to pay them off as quickly as possible before the interest starts adding up.

6 years ago

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Molly Bergman Grand Rapids, MI

It was easy to apply and I received answers to my questions quickly. There needs to be better clarification for which applications one needs to fill out. I had filled out the wrong one and didn't find out until it was sent to my college.

3 years ago

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Thomas Hullinger Pleasant Grove, UT

They offer a much needed service in this industry. I like their ease of application and being able to pay easily online. They are very easy to work with.

6 years ago

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MM Largo, FL

They were very accommodating when I was out of work and had to ask for a deferral. They gave me two years befit I had to start with payments, which was then extended due to the pandemic.

3 years ago

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Ryan Larsen Logan, UT

I have had my student loans with Federal Student Aid for the past ten years. We have never had any payment issues. It always takes a while to contact customer service but we get our questions answered once we get connected.

4 years ago

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Tyler Strieby Lehi, UT

Federal Student Aid has been eager to answer questions and help with my concerns every time that I have called. They have been supportive and helpful, especially in setting up achievable loan pay off schedules.

4 years ago

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Kibsaim Rebollar Austin, TX

This company has recently been updating with emails about my student loan debt. Which is nice because they didn't do it before.

3 years ago

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Bethany Rockville, MD

Federal Student Aid is very helpful to our family! My daughter is taking loans for her college without interest until her college graduation. Thanks FAFSA!

3 years ago

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Ramona Harris Emory, TX

used to get a Bachelor's degree in Biology. Got grants and student loans recommend filling out the paperwork required for help.

3 years ago

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Juanita Morrison Columbus, OH

I am able to locate the information I’m looking for with ease. The site is user friendly and staff are helpful and informative.

3 years ago

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Cher Hansen Carol Stream, IL

They have always kept me up to date with changes, laws tax preparation etc. Very easy to work with and easy to navigate through the site

3 years ago

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Kori Travis FL

This site is good at tracking all of the loans you take out and giving you an idea of how much you owe. The site may be hard to navigate

3 years ago

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S Suguturaga Orem, UT

I do not recommend student loans but this product made the process smooth and I was able to complete my education because of it.

6 years ago

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JR Suguturaga Orem, UT

After going through debt process, I do not recommend anyone go into debt. However, if someone decides to this process went smoothly.

6 years ago

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Magaly De Avila Provo, UT

I've had a pretty successful experience with FAFSA. I do wish there was more money that could be given but I'm satisfied so far.

6 years ago

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Alicia Salt Lake City, UT

It as been hard on me to get it paid off but they have not hounded me to make a payment

7 years ago

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Trent Allen Queen Creek, AZ

Easy to apply and navigate. Money went directly to the school so it was a smooth process to get our tuition paid for.

6 years ago

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Lindsey Haight Logan, UT

Sometimes the site is a little confusing, but it's been a great resource to get me through school.

3 years ago

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Robyn Haight South Jordan, UT

It is easy to apply. I have two kids in college.

3 years ago