FandangoNow was started in April of 2016 as a part of Fandango, providing on-demand video movie, tv streaming, and downloading services to everyone. Customers are able to read company reviews, see Rotten Tomatoes scores, watch trailers, and purchase movie tickets or a Fandango gift card in minutes online or through the Fandango app. No subscription is needed and customers can watch what they want when they want.
Fandango Now offers a streaming movie and TV service with no subscription. Customers simply watch what they want when they want. Users may also purchase a Fandango gift card that may be used towards movie tickets or the streaming service.
There is over 6,500 movies and TV shows available to watch through Fandango Now. Some movies have bonus content, which might include director's commentary. Many are fresh out of theatres and are cheaper to stream rather than purchasing movies on DVD and Blu-ray. The streaming service is simple to use with smart TVs or the Fandango app.
Customers can rent or purchase movies and TV episodes through Fandango Now.
With Fandango VIP, Fandango Now allows customers to earn reward points when renting or buying movies and TV episodes. Fandango VIP members unlock a reward for every 600 points earned. Members can get movie tickets to theatres, credit to stream on Fandango Now with the mobile app, or FanShop movie gear.
Fandango Now has many great features to their new services. Not only do customers not pay a monthly subscription, but their rental and purchase prices are reasonable and consistent with the industry. In addition, Fandango Now's selection of movies and TV episodes is extremely large for how new their services are. Customers can choose from over 6,500 movies and TV shows.
Because FandangoNow doesn't offer a subscription-based streaming TV package, customers have to rent or purchase every movie or TV episode they want to watch. They don't have unlimited access to a large library like Netflix or Amazon Prime.
FandangoNow doesn't stream on as many devices as some of its competitors. They don't support the Apple TV, XBox, PlayStation or PlayStation Vue, etc. Fandango Now does run on all web browsers and as a mobile app, but not many streaming devices.
Customers have to create an UltraViolet account and link it with their Fandango Now account in order to access and watch movies from the cloud.
FandangoNow does not have parental controls for their customers to use for movie and TV purchase and rentals. Overall, FandangoNow has a few drawbacks customers should be aware of before they start purchasing and renting movies and TV episodes. The main concern is that Fandango Now is not available on a large variety of streaming devices. If you stream movies and TV through an Apple TV, XBox, or Playstation you are out of luck for now.
We had this for a few months not the best steaming experience movies would start and for what ever reason would stop.
Every time I use FandangoNow the movies I buy/rent buffer or skip like crazy. I have crazy fast internet currently 110mbpsDL/12mbpsUL with no other bandwith being used, and no problems on ANY OTHER STREAMING APP but FandangoNow. Also when you "buy" a movie you don't own the movie...you are leasing the movie. Once Fandango takes it off their app it is gone from your library. This company is a joke!
I rented a movie & was unable to watch on my tv. After 1 1/2 hr of support, I was still unable to access my movie. I requested a refund and was told that they would not because I was able to watch on my I phone 5s.
Thank you to the other reviewer I agree. Because we just experienced this same ordeal. The 1 movie rented could not stream well. I have great internet so that isnt the case. We stopped the movie and went to Netflix. Thanks allot Verizon up for the stupid reward. A joke of a company. I spent over an hour on the phone waiting for customer service because i had an issue. Thebonly reason i even rented a movie from this outfit is that verizon up rewards are so pathetic nowadays i had no other choice. It was either a movie from this joke of a company or a $3 gift certificate to panera bread. What a choice!
I'm a Discover customer and purchased a new Roku Ultra device for my home. I got a free FandangoNow promo for one free movie. However it expired just recently and I chatted with FandagoNow to discuss this that I had missed the expiration date just recently. They where Rude, and flat out unwilling to help me. All they could do is a Nasty kind of way to cut and paste The Terms and said it was my fault and treated me poorly and said there is "Nothing" they could or would do for me and brushed me off and said it was my problem. although this is not Discovers fault by any means and I've been nothing but pleased with Discover. I wanted to let you know how poorly I was treated and it wasn't very "Discover like" in dealing with them. I never did get to use my Free Discover FandangoNow Promo. And FandangoNOw customer service is poor. giving excuses blaming there system for there flexibility. I will NEVER buy or use there service and keep using RedBox. at least they know how to treat a customer.
What a joke of a company. I spent over an hour on the phone waiting for customer service because i had an issue. Thebonly reason i even rented a movie from this outfit is that verizon up rewards are so pathetic nowadays i had no other choice. It was either a movie from this joke of a company or a $3 gift certificate to panera bread. What a choice!
Buyer Beware of FandangoNow you need read the agreement before you Buy or Rent any movie from them. I’ve purchased over 600 movie with FandangoNow meaning I selected the BUY option assuming that I OWN the movie. BUT it turns out you don’t a total lie by FandangoNow. It turn out when you’re given the options to RENT or BUY they both mean the same meaning if you buy it you’re only Temporarily leasing the movie and you will lose your viewing rights to your movies when production company take away the right of the movie to be on FandangoNow. Meaning when you select the BUY option your not buy the movie only temporarily leasing it and you will lose your viewing rights to it and you lose your money that you paid for the movie. So Before you select the BUY option understand you’re NOT buying the movie you’re ONLY temporarily leasing it and FandangoNow will take away your Viewing right to the movie even tho you select the Buy option. Bottom line don’t select the BUY Option and Don’t spend a lot of money on movies on FandangoNow you will lose the right and you’ll LOSE your MONEY..
I brought captain marvel in 4k and its showing in 720p I told customer support and they said my connection is bad which is not bad my speeds are good. i wasted 25$ for nothing YALL SUCKS!!!!!!!
This has to be the most idiotic company every. Worst interface, terrible customer service, unhelpful auto-response. It would be baffling if they are still around over the next three years.
I first learned about Fandango Now when I had credit to spend from my Fandango account. Its free to join and you can rent or buy movies and watch on any TV that streams apps or any device. Often times they will have really cheap movies to purchase for under $5 and then they are yours to keep forever to watch on a plane, or whenever you have your phone handy and have some free time. I like the convenience and the variety of movies and shows they have to offer.
Rented three movies to watch from FandangoNow on Roku. Two of them played flawlessly but one would not; acting as if it were continually buffering. I contacted FandangoNow web chat and they had me reboot the roku, with no success. They then said that they would turn the issue over to troubleshooting and I would hear back from them. It has been 5 days and radio silence. Do yourself a favor and steer clear of these guys.
Got four error codes before the 11th minute and customer service Sucks. Been on hold for 30 Or More minutes
bought a few movies and have watched a few of them. We also have had problems with streaming. right now I cant play anything on the service not even a trailer and cant get ahold of customer service we just bought smallfoot and my kids really want to watch it... sucks.
I bought a 4K Aquaman movie but the quality was worse than 480P. Tested my internet and it was showing a download speed of 8 MBPS. I also closed all apps and tabs on chrome and had plenty of RAM, CPU power. Never faced such an issue with netflix.
Holy crap this service is so garbage. You literally can't even get the movie you rented to play. Tried several different movies on different WiFi connections, with 2 different devices. They just won't play. I wish I could give it 0 stars, no one deserves to have to use this service.
I have fast internet. Never had an issue with Hulu, prime, Netflix, etc. but the second I used fandango I had to restart the movie over a DOZEN TIMES because of poor internet connection. That is bull because it’s the only app that doesn’t work. Never renting or buying another movie from this site again
Unless you really know what you are doing on the app, don't bother. Even when the app screws up, the company won't fix or make it right. You're out of luck and out of $$. Shameful. No benefit of the service, whatsoever, especially after they take their fees for tickets purchased.
Our HD TV show purchase worked fairly well for a couple weeks, but for the past week every time we try to watch we are constantly having to restart the episode, with the stop point not accurately saved, which means fast forwarding over and over. For the record, we have a fast Internet connection on which Prime and Netflix stream just fine. FandangoNow is just too annoying. We'll not be purchasing any more shows on this service.
Fandango has been super useful. I love being able to find my favorite movies and shows to watch whenever I want.
Holy cow! was a member for ONE HOUR and I already had 2 hrs of problems with customer service! NO ONE picks up their phone, automated number will call U back in cue and then no one is there (3X) - Decided to live chat with agent and requested my account be closed immediately. He said "Sorry to hear that" and then i received an email stating that MY ACCOUNT HAD BEEN SUSPENDED! (Haa) - Junk emails being sent by the dozen, NO WHERE to unsubscribe from the,. Key words on their website will NOT bring up the words "Close account" or "Unsubscribe"....ANYWHERE! Foremost issue i had was that I linked my Ultraviolet library with these guys on digital content already paid for, and the site was trying to CHARGE ME for my own pre-paid content! (?????) After reading the reviews here - I didn't hesitate to close this goofy debacle of a service. Rep KEPT telling me he couldn't unsubscribe me from emails, and to look at the foot of them for the unsubscribe link.... which there ARE none! FCC needs to "Handle" these guys and quick!!
I don’t use Fandango anymore because there aren’t enough benefits. Their fees aren’t worth it and its not easy to navigate online.
The video load was extremely choppy, we have no issue with Netflix or Hulu or many of the other online apps we watch but almost immediately the fandango movie was just horrible about loading to the extent we stopped watching and switched to a movie on Netflix. We won’t be using fandango again
When it works it is a 5. If, if you have any issue with playback or a rental that did not go through or need any customer support you are out of luck. I did designed support for HP customers, Nike.com and Mercedes Benz USA, these guys are the worst. No chat option, the support page says chat but after 1 hour I was told in chat that it was not for Fandango now, call their phone number. Did that yesterday, never got a callback. Email, not for Fandango now. I call my credit card company to get the charge removed. I will never rent or buy content from these clowns again.
Fandango now should be called fandango in 45 minutes. Absolutely the worst CS I have ever experienced
This is a very confusing App. I feel it is very over priced and leads me guessing to what I am doing. I usually end up needing help from one of my kids. Over priced as well. Lots of fees.
I rented one movie with my IPhone I think was easy to watch but was not I asked for help to the customer service they answer after 72 hours between that I have help from different sources I get was the problem but when I get home to watch is was too late to watch because after you put play you have 48 hours to watch. 👎
Fandango now is great. Helpful tool to use on a mobile device. It makes streaming new movies easy, and is a desirable product for those who are interested in that field.
this company has some great movies listed. the application is simple and the entire expireiance is very enjoyable!
Fandango not only lets me watch the movies I want to but it gives me the reviews and the app is also very helpful
If I could give them zero stars I would. I purchased a move that never showed on my desktop, but I was charged. So I called them and they gave me a movie credit. This credit had an expiration date. The date was 10/16. When I went to use it, on the 16th, it said it expired. I called and they said the coupons expire the day before the date listed. I was shocked and had "corporate" look into it and they said, "Yup it expired the 15th." After I explained that it stated the 16th, they said the expire a day before and I lose my money. Second rate company, second-rate customer service. Go amazon prime all the way.
Used this service for a brief time before amazon prime TV/Movie was popular. We liked it while we used it. But once Amazon Prime offered more stuff we made the switch there since we were already Prime customers
I ordered Infinity War and didn’t stopped the movie because I took my kids to the park , came back and wanted to watch the rest, guess what , I didn’t see the purchase I made, called them and 40 minutes later I’m still waiting for a representative!! Wow, really ??? This is theft !!
Fandango now lets you watch movies that are not out in Redbox yet. They also offer lots of discounts and promotions and the quality of the movies are excellent .
Recently purchased a Roku Smart TV and have a pretty extensive digital library on multiple linked apps (VUDU, UV, Movies Anywhere, iTunes, Amazon, Google Play and FandangoNOW). I've made purchases on FandangoNOW prior to purchasing the Roku Smart TV, so I thought it was going to be easy to log into my existing account. WRONG. First, tried to log into my existing account after setting up other apps that work seamlessly. Get a message back that essentially says my password is incorrect. Enter a password sent by FandangoNOW. Check my email, nothing. I go to the extent of actually resetting my password manually online, then attempting this again. Still doesn't work. Tried for a few more days since I found something online saying to wait 3 days before trying to connect to an existing account. Did that, as well as on day 4, 5, 6, 7 and so on. Finally, I contact customer support via email. I get a response within 48 - 72 hours, asking me to respond with the serial number of my Smart TV and Device ID. And to do so in a particular area: [===> Please enter your reply below this line Please enter your reply above this line
Rented a movie and the movie will not even play. I have contacted customer service over 24 hours ago and it says it can take up to 72 hours for a response. Stick with other streaming/rental competitors and stear clear of fandangonow.
Horrible, useless Customer Support. I purchased an movie that is supposed to also be available on my UltraViolet account. It doesn't show up on UV, nor am I able to play it on my FandagoNow account without it crashing or resetting.
Fandango Now was constantly freezing on ROKU when it did work. I had such high hopes. I have made purchases and now cannot get the channel to operate. I have no problem with any other channel on ROKU. I've renamed it "Fandango Never" . I've had hassle free experiences with competitor products. 1/2 star would be a more appropriate rating.
Over a week ago the FandangoNow app on my Roku stopped working. Every time I try to play the movie I rented it shuts down my Roku. When I called the company they said that they were aware of the issue because other people had it too. They said they would email me when the issue was resolved and 8 days later it still hasn’t been fixed, they haven’t emailed me and the app on my tablet won’t even stream the movie. I guess my friends’ money was wasted because I received a gift of a gift card and won’t be able to use it. What a shame! Don’t waste your $!!!
I'd also give this company a zero if I could. Terrible service and ridiculous wait times for customer service. I'm actually still waiting. I've been trying to get this cleared up for over an hour.
Fandango Now is a good place to get movies and shows, and watch them in HD for a good price. You can buy or rent movies and shows. They release movies a couple days after a new movie comes out in theater. I like going on Fandango and rent a movie for several days and be able to watch it when I have the time to. I think its a good place to get movies and shows for an affordable price.
TRUST THESE REVIEWS. Paid $30 to buy The Revenant, but got kicked out of the movie every few minutes. Picture got all pixelated and jumbled and could only restart the movie. NEVER. AGAIN.
I would give it a zero if I could. The worst company. Very long wait times to get anyone to help on phone, chat or email. They've screwed up my account, turned it into two accounts, and now I've lost my purchases that I made via Roku. STAY AWAY FROM THIS COMPANY. AWFUL.
Just recently joined Fandango's VIP system and got a $6 reward. I thought I still had time to claim my reward but it expired after 14 days. I think this is total craziness. I have other reward programs and non of them expire this fast, especially when I am being told to use my $6 on a movie that I do not want to see or the schedule hasn't been updated for me to pay for a future showing. I called Fandango and they basically said sorry, nothing we can do. They just started this new program in April and said 14 days is ample time to use the $6 reward and they wouldn't be doing anything to help me out. Well Fandango, I guess you just lost a customer and I will be spending my money else where.
Rented Star Wars the Force Awakens on 6/8/18. Got 57min into a 1hr 27min movie and Fandango cuts me off. No way to re-start movie. No way to cancel my account. I rented rhis movie for $3.99 and got ripped off. You can be sure that Fandango will never see the $3.99. I will be telling my bank to REJECT the transaction and all future transactions from Fandango.
I would give this zero stars if that were an option. As a new customer, I rented 3 movies and should have had 30 days to start watching them. When I got home from work a few hours later, there was nothing in my library. At the time that I was trying to watch the movies, customer service wasn't open. I waited and contacted customer service later. The only option readily presented is to call. When I called, there was the ridiculous menu of options and a very long wait time for a call. At the bottom of the FAQ page, there is link to click if you have more questions. This link will take you to a page where can email customer support with a 72 hour response time or a live chat option. I used the live chat option and was told that a sitewide update deleted people's libraries. I asked when it would be resolved and was told that there was no ETA. I requested a refund and was told to contact support. I replied that I thought this was support. The answer was that yes it was support but my request would have to be escalated. If the representative escalated it, I would have to wait 5 business days for a response. Then he asked if I had any other questions. As I was typing my response, he snarkily wrote that he would have to end the chat session if I didn't respond. During our chat session, I had waited several minutes for a response from him. I typed Hello? into the chat box a few times during the session because he was taking a long time to respond and his status was listening, not that he was typing.
Got a free code for a movie rental from Coke Rewards. Trying to read the help pages, it looked like we could watch on our Apple TV if we installed the Movies Anywhere app and link the accounts. I did, but still nothing. Ended up using AirPlay to stream the movie from my laptop to the Apple TV, which worked but wasn't ideal. I suspect only purchased, not rented, movies will do the Movies Anywhere trick, but I'm not going to test it, since the iTunes Store seems to have the same movies for the same prices, but with better streaming quality and a better user experience. The free code got me to try it, but the experience just reaffirmed that we'll stay with iTunes.
Absolutely the worst streaming service EVER. Don't waste your time. I have tried redeeming codes for free movies and they NEVER work. Tonight, I tried using a Coke Rewards code. I got the discount and then the movie wouldn't start because it said that I didn't have a credit card on file, which I DO. After I tried logging on/off several times, the only way I could watch the movie is if I PAID for it, which I wasn't going to do. I tried to use their Live Chat, but that was miserable as well. Waited several minutes just to get someone. I suspect that they only have one person working. When I finally got someone, I explained my problem and they insisted that I try and redeem my code again. I told them that I "knew" that the platform would not give me another free movie if it had been redeemed. Sure enough, the code came up invalid. Meanwhile I had been disconnected, so I had to Live Chat again. After waiting another half hour to get connected, I gave up and sent an e-mail. Probably won't result in anything, but we'll see. I am going to contact COKE and Safeway to let them know they are doing their customers a disservice by offering these free codes. Now I know why I have never used these in the past. Way too much trouble to get NOTHING in return.
0 stars Do not purchase their gift cards. You can’t use them for online rentals.
Fandango Now is such a waste of time, their customer service is complete crap and the whole point of using the service is convenience which it completely lacks! Error after error. Was given a gift card for my kid for his bday and literally spent hours of my time with customer service unable to fix the issue e were having. Rude and unhelpful! I was literally told a supervisor was on lunch and could not place an outgoing call and I would have to call back in 30 minutes if I wanted to speak with them and this was after waiting 35 minutes for this call to even be answered. Also that they only way to remedy the issue was to escalate it to claims and it would be addressed in 7-10 business days. So much for watching a movie with the kids right now if we have to wait over a week to even get the issue fixed! UGH!
FandangoNow it’s been erasing movies from ur library so u can buy them again . It happen to me and when I try to contact them they ignore me.