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5.2

Overall Score

LAST UPDATED: June 3rd, 2024

The summer of 1994 saw the creation of a company that has largely changed the way we shop, read, give gifts, and even view media. Amazon.com, founded by Jeff Bezos, started out as a mere resource for buying books. Based out of Seattle, Washington, the website filled orders for people in 50 states and 45 countries-all in its first 30 days of doing business! And today, it is run by more than 97,000 employees. Needless to say, Amazon became popular fast. And it has only grown tremendously since then. Over the years, Amazon has continued to cover more ground and in September 2007 began including music services, such as buying and downloading tracks. Music streaming, however, didn't become an Amazon service until June 2014. In other words, Amazon streaming is very new but still very convenient for certain consumers. If you have an Amazon Prime account, or if you're thinking of getting one, listen up. Prime Music, as they call it, is now available for all Amazon Prime members in the United States-at no additional cost to your membership!

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The Good

If you already hold an Amazon Prime account, the awesome news is that you pay no additional fees to stream their music. As a member, you immediately have access to over one million tracks and hundreds of playlists. What's more, Amazon streaming is ad-free, which means there are no interruptions to your listening experience. But that's not all. You'd think that since Prime Music comes with no extra fees that it would come without many perks. On the contrary, you can:
  • Handpick the songs you want to listen to (rather than being fed automatic tracks)
  • Skip or repeat songs as often as you want
  • Download tracks and listen to them offline without an Internet connection
  • Create playlists of songs that you've downloaded
Not bad at all! Amazon streaming also works with a wide variety of mediums, including Android, Windows, iOS, Roku, Sonos, and the Web. You can stream from devices like a Fire Phone, iPhone, iPad, Fire Tablet, Fire TV, Mac, PC, and even your car. They offer a free music app you can download too. But do be aware that Amazon apps work through the Amazon Cloud Player, which you'll have to download to use. If you're unsure about Prime Music, you'll love the length of their free trial period. For one month, Amazon lets you preview what it's like to stream with them-in the hopes that you'll love what you experience and sign up for that Prime account.
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The Bad

Probably the biggest downside to Prime Music is that you're required to have an Amazon Prime account in order to stream it. So even though there's technically no additional cost for streaming as a Prime member, you're also already paying the $99 fee per year (or $49 if you're a student) for the account. That means no free version is available in any sense of the term. Prime Music is also currently available in only the United States. While Amazon ships products across many countries around the world, the site hasn't linked music streaming to other countries, so if you're traveling or moving out of the US, you'll no longer have access to it. Furthermore, Amazon's music selection is pretty small compared to most competitors. One million songs sounds like a lot, but when other companies boasts 10, 20, or 30 million+ songs, Amazon's library starts to look like slim pickings. Along with this, they typically don't offer the most recent songs, so you can't expect to stream new releases through it. Another obvious con for Amazon is the fact that they've only offered streaming since mid-2014. That's not very much time to work out software errors, add tracks to the music library, and rectify other issues that inevitably pop up in the first few months (or years) of opening up shop. And while some competitors have been streaming music for more than 10 years, Amazon is still quite young and inexperienced, at least in this department.
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The Bottom Line

What makes Amazon music different is that it's directly linked to Amazon Prime, which has a very large customer base already. Unlike other streaming services, Prime Music is a service that comes with a membership that offers loads of other benefits, such as video streaming and discounts on mail orders. In this way, Amazon.com has set itself up to potentially gain a lot of streaming customers fast. They also stand out because they take features like offline listening, unlimited skips, and on-demand listening and put them all into one streaming service. What does this mean for you? It means that if you're an Amazon Prime member, you're in luck. You'll automatically enjoy great streaming services, albeit with a smaller music library and a slightly lower bit rate (256 kbps). And if you're not a Prime member, here's just one more reason you might consider signing up. Essentially, Amazon has rewarded current Prime members, enticed music lovers to join, and set itself apart from the more accessible and less expensive competitors.
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Star Rating

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4.5

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441 Reviews

Review Breakdown

5 grade

53%

4 grade

34%

3 grade

10%

2 grade

2%

1 grade

1%

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Samuel

I use Amazon music, the service is the best I have used it to stream many song of my choice the network is fast and reliable song are easy to accessible you sign on their subscription either monthly or yearly.

1 month ago

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Hank Ricardo

I've tried Amazon music from my Amazon account for free and I was quite confused with the format. Way different than I'm used to , so didn't get into it. I canceled after my free trial.

2 weeks ago

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Michelle Thomas Anaheim, CA

I love Amazon music it is on my living room, and bedroom tv's. It has genres for everyone. I like how they group different artists from one genre and I love that I can choose the pre-made groups. There are always songs that surprise me and take me back to the past. They flood my mind with memories. I clean while listening and just for relaxing. It is easy to pay.

6 months ago

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Deborah Dyer Hendersonville, TN

Being an Amazon Prime member, it was a no brainer to not pick up their Amazon Prime Unlimited streaming for my devices. It’s only $8.99 monthly and so convenient to use. With over 100 million songs in HD and millions in Ultra HD, my listening is like being on the front row of any major concert or symphony hall. I LOVE that I choose this streaming service.

11 months ago

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tfd1949

Excellent service for my Amazon Alexa but the cost of $10.45 is way too much per month. Should be between $7.50 and $8.75

2 months ago

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Joseph Faenza Washington, DC

as a prime member, this service has been good to use to listen to various types of music. However, they recently added a paid service, which now makes the service that comes automatically with prime not as good. Changes that were made include only being able to skip six songs an hour, and also not being able to fast forward or rewind songs. Overall not a bad service, but could be better.

10 months ago

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jennifer thompson Prospect Park, PA

I absolutely love, Amazon music. There is a large variety of music that you can browse and listen to. When you find something you like, you can add it to your playlist and listen to it instantly or later. For the price you pay, you can’t go wrong with an Amazon music account. My favorite part is that I can browse the catalog find out the music that I love add it to my account and listen to it later on my Alexa while I’m cooking dinner or Sunday cleaning.

1 year ago

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Sherman Watson

I use Amazon Music when I drive anywhere. I can pick any artist and listen to their entire body of work or listen to similar artists. I stream through Bluetooth on my car radio and Bluetooth speakers at home. I would not be able to afford a library as large as Amazon's. During a recent 10 hour trip I was able to listen to my favorite music during that trip.

5 years ago

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Amanda George IL

Amazon streaming music is awesome! I definitely recommend it! Super easy to use and has lots of options. The sound is clear and there aren't any hidden fees or anything. Their customer service is also exceptional.

11 months ago

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Kevin Ortiz

Part of the perks of being a prime member is enjoying this service. Amazon music service has proven to be a very reliable music streaming service. However, the music catalog is limited, and the creation of playlists is not up to par with other services.

1 year ago

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Tammy Koch St Louis, MO

I don't have any complaints! Amazon Music has allowed me to keep all my music in one 'place' so I can access it anywhere. I listen on my smartphone, laptops, and through my TV with Fire Stick. They have a huge collection, good stations and playlists, and podcasts.

2 years ago

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Eddie Rios Ogden, UT

When Amazon does something-it does it in a big way. Same for Amazon Music. Everything under the sun is available in terms of music content. Its compatibility to other Amazon services is unique and helpful. All the streaming has easy to use tools. Music is easy to enjoy with Amazon Music.

4 years ago

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Kenneth Garwood

I have been an Amazon prime member for years and really like how they keep adding benefits and this latest one on music is really great. I love the extensive choices of music and cannot find a reason for improvement at this time.

5 years ago

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Alicia Holman Gilbert, AZ

Very easy to use and I like that it links with all of my other accounts. They have a large amount of music as well. The App is easy to use, but I wish they had someone to talk with when questions arise. There isn't a great customer service department to talk with when issues come up.

5 years ago

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Don Montegut, LA

The music options for Amazon Prime isn't known by many but it is as good as the others. There are a million choices and the best part is it comes free with an Amazon Prime subscription. You can upgrade and get even more music options.

6 years ago

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Mark Frogley Phoenix, AZ

Amazon Music came with my Amazon Prime account so I put no value in it. I got sick of the commercials on Pandora so I decided to give Amazon Music a try and was pleasantly surprised! I had no idea that I had all of this music at my fingertips!

6 years ago

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David Martin San Diego, CA

Amazon music is the very first app that I will open when I want to listen to music. I buy most of my digital music from Amazon, so the Amazon music app makes listening to my purchased music very convenient. You can even listen to general music stations through the Amazon Music app. Every year at Christmas time, I pay for one month of Amazon Music Unlimited so I can stream unlimited Christmas music for the whole month. I do feel like paying for Amazon Music Unlimited every month is a bit too expensive, so that is why I only do it for one month out of the year.

3 years ago

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peggy cherry Fayetteville, NC

I have had this service since 2017. Their music library is immense. Every song that i have searched isi in their library.

6 months ago

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J Adams Charlotte, NC

I enjoy using Amazon Music to explore genres I wouldn’t normally listen too. It has a great selection and the prices are comparable to other services if you want to purchase the item.

9 months ago

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Allan Freedman Monrovia, MD

It's a good attempt but fails to keep up with today's expectations for a streaming service. I used it for more than six years and still maintain an account. But I left it as my primary as I kept running into limitations in how I played my music.

11 months ago

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C. McDaniel Atlanta, GA

Love love love this app !!! I've had it for a long time, and I have five others on it for no extra charge ! They have every song and podcasts you could ever think of, and so easy to use !

1 year ago

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Luke Swierczynski Troy, MI

Comes free with your prime membership so I was amazed when I realized the extent of the collection they offer. There are some premium features, but if you just want to stream some hits just ask Alexa.

2 years ago

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Mason Allen Pleasant Grove, UT

Amazon music is a fine platform. I like that it is linked to my Amazon Prime and that is has a huge library. I am annoyed that I did not know this was a thing for a long while so I had been paying for another music service while I had access to Amazon Music all along.

3 years ago

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Missy Charleston, IL

I love that Amazon Music can pretty much play whatever comes to mind. It's easy to use the app to make playlists or to access recommended playlists based on our music selections. I think the service is worth the cost.

3 years ago

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Paula Mock

I have used this company for close to two years. I pay the yearly fee for unlimited music. I can stream music on my phone, computer, and on my Amazon devices (fire tv, Alexa). I can play individual songs, artists, and album. I wish it was a little less money, or included with an Amazon Prime Membership.

5 years ago

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Korinne C Riverton, UT

I love Amazon Music. I don't use it as much as spotify, but I do use it often. I love that I can tell Alexa to play any song on Amazon music and it works. And I do love that it is included in the cost of Amazon Prime and I don't have to pay extra for it.

2 years ago

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Alicia Mesa, AZ

I have used Amazon Music a few times and have been pleased with what I have experienced. One thing I really liked about it was that I could find a few things on there that I couldn't find anywhere else. Overall, there isn't as much of a selection as I would have anticipated, but from what I have used and interacted with, it was a good experience and I would recommend it to others.

2 years ago

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Cole Haight South Jordan, UT

I thought that this was great way to listen to music. It was a very easy to navigate and you were able to download music with ease. There are some free songs and there is an option to get amazon unlimited to have all music free. Overall it is a great app.

2 years ago

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Saylor D Herriman, UT

Amazon Music has a great selection of songs and is very easy to use! We love to play Amazon Music while we cook and bake, and it makes our time much more fun. We love how many songs you can find, even songs that aren't super popular!

2 years ago Edited January 13, 2022

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Kaylee Gay Columbia, MO

Amazon Music has such a variety of songs on their playlist. It is so easy to look up a song and make your personal playlists. You can have playlists for all kinds of music genres that you love. I love that they have the whole Hamilton Musical so I can memorize all of the songs!

2 years ago

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Jaelynn Florence Tallahassee, FL

Amazon music is the best streaming service. They have stations that are customized to your personal likings, no advertisements, and so much more. The Alexa feature is also a great addition to Amazon music. They have a multitude of artists and songs to choose from to create a customizable experience.

3 years ago Edited October 26, 2021

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Karlie Ady West Valley City, UT

For the cost, the quantity of music offered is great. What I don’t like is how the parental controls work. I wish they were more detailed i.e. block songs with certain words or alternatively, since she can recognize my voice, havea feature with a voice-enabled password I could give to allow something when adults use it vs kids. As it stands, the levels of differentiation for maturity are pretty broad. You end up blocking stuff you might want to hear, and hearing stuff you would think would be blocked.

3 years ago

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Paige Ellis Slade Gilbert, AZ

There is not one day that has gone by in the past forever that we haven’t listened to Amazon music. It legitimately is the soundtrack of our lives. My kids are especially great at turning on their favorite songs and we have Amazon music to think for so many of our kitchen dance parties.

3 years ago

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Corbin Short West Wendover, NV

Amazon Music has been nice for having an Amazon Echo but other than that, it has just been easier as an Apple user to use Spotify or Apple Music. Other than that, everything is the same.. Just depends I think what device you are on.

3 years ago Edited September 14, 2021

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Madison Rees Logan, UT

The best part about Amazon music is that it can be used with Amazon. It all tied together and I don’t have to purchase another account. It is worth every bit of it! Costumer service is amazing! Returning items is easy! Absolutely amazing!

3 years ago

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McKenzie Logan, UT

Great music listening option! Our entire family enjoys Amazon’s streaming music service. There are literally millions of songs to choose from and it is so easy to make a playlist with each persons favorites. Everything stays organized and your music is easy to find because it is just a few clicks away!

3 years ago

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Kylie Best Norcross, GA

This is my go to app for playing music, I used to not know what a lot of the songs my friends would play were until I found amazons music billboard songs and now I’m in tune with all the latest songs. I don’t have amazon unlimited which means I’m restricted from certain songs but a lot of the music and stations in fact, almost all are free. Their podcasts are great to listen to when on the go or when your looking for a laugh or honestly anything. I love this app and it is a day to day use for me!

3 years ago

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Nikki Wildomar, CA

I loved the ease for music especially when I was training for a half marathon and needed good music. It’s was easy to use and had a lot of options. And was helpful when frozen 2 came out and we needed to replay the soundtrack over and over 😜

3 years ago

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Lottielyn Schwenke Orlando, FL

The thing I love most about cooking is saying, 'Alexa, play Today's Hits on Amazon Music'. We have an echo in all our rooms and I love filling the house with music when I'm home, makes things like cooking and chores fun when you can dance along.

3 years ago

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Lindsay Ploeger Salt Lake City, UT

I love the access to all the music I want, past and present. The option to make my own playlists that I can then still play while offline without having to buy all the songs is very beneficial. I did not like that, while using the free version, I noticed more and more of the songs I had been able to play previously were suddenly only available with an unlimited membership.

3 years ago

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Tiauna Anderson Salt Lake City, UT

I use our Amazon music account literally every. single. day. with my girls. We love to dance all day long to the songs and it's so convenient to say "Alexa, play..." The music catalog available is extensive and we are able to find any song my girls are looking for. I highly recommend.

3 years ago Edited September 14, 2021

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Epham16 Winter Garden, FL

I used to pay for multiple music streaming sites but it was just too much for me. But since I already pay for amazon services it is so nice that the music streaming service is included!! I can listen to all of my favorites still without paying for another app on my phone

4 years ago

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Robert Wilson Rockville, MD

AS part of my Amazon Prime membership I use their music streaming service a lot. It is especially useful at work as they have a wide variety of music covering just about anything I can think of. The quality of the sound is good. I like that is part of my Prime membership as it makes feel like I got a bonus service for nop extra money. If you are a member I highly recommend it.

4 years ago

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JDWain Tallahassee, FL

I love having my amazon music connected to my alexa at home. it makes my alexa 100% better and is a must have add on. I have always had a good experiences when dealing with amazon customer service and they always fix whatever problems I have.

4 years ago

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Lawrence Lee Provo, UT

I like it okay! But I feel Spotify really owns this space. I used Amazon music streaming for a summer and it was just missing a lot of songs I liked. The platform was a little clunky and not as intuitive to navigate. It did its job alright if I just queued up everything I wanted at once. It's constantly improving, but I sometimes just use YouTube when I'm not using Spotify to find music I want to listen to as they can suggest other new and existing songs that I typically like. Also, still concerned about privacy with Amazon because they say they're not listening but it's still unsure how much they're recording through the Alexa devices.

4 years ago

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Adrianne murray Brigham City, UT

Honestly we use Amazon music every single day. Who doesn’t love baby shark 40 times a day. No seriously i listen to Country music every day while cleaning house. It’s definitely worth the music selection. My teenagers like it for a lot of their rock and heavy metal

4 years ago

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Jeremy Brown Riverton, UT

I love Amazon music because it has lots of my favorite songs and groups. I is very helpful so you can just search up your favorite songs and then they will play it. And also you can make your own playlist and so you can add new songs all the time and there is no limit on how many songs you can put on.

4 years ago

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Gail Strother Bentonville, AR

Love that prime music is include with my Prime membership. Great product.... only drawback, I get tired of the constant requests to upgrade to a premium version. I am happy with what I have. Leaving on a good note. Great selection and easy to use.

4 years ago

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Jennifer Smith Salt Lake City, UT

I love waking up to soft music with Amazon Music. I use my Echo Dot to stream the music and it is enjoyable and easy. Any time I want to stream music, I turn to Amazon because they always have what I want, and it is so simple to access.

5 years ago

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Ashley Pleasant Grove, UT

This is so awesome and it comes with your Amazon Prime membership! I love the selection of artists and how they group them. Its easy to navigate and always available when I have my phone. Everybody should have their music ready to pump at any given moment right?

5 years ago