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5.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 3rd, 2024

The summer of 1994 saw the creation of a company that has largely changed the way we shop, read, give gifts, and even view media. Amazon.com, founded by Jeff Bezos, started out as a mere resource for buying books. Based out of Seattle, Washington, the website filled orders for people in 50 states and 45 countries-all in its first 30 days of doing business! And today, it is run by more than 97,000 employees. Needless to say, Amazon became popular fast. And it has only grown tremendously since then. Over the years, Amazon has continued to cover more ground and in September 2007 began including music services, such as buying and downloading tracks. Music streaming, however, didn't become an Amazon service until June 2014. In other words, Amazon streaming is very new but still very convenient for certain consumers. If you have an Amazon Prime account, or if you're thinking of getting one, listen up. Prime Music, as they call it, is now available for all Amazon Prime members in the United States-at no additional cost to your membership!

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The Good

If you already hold an Amazon Prime account, the awesome news is that you pay no additional fees to stream their music. As a member, you immediately have access to over one million tracks and hundreds of playlists. What's more, Amazon streaming is ad-free, which means there are no interruptions to your listening experience. But that's not all. You'd think that since Prime Music comes with no extra fees that it would come without many perks. On the contrary, you can:
  • Handpick the songs you want to listen to (rather than being fed automatic tracks)
  • Skip or repeat songs as often as you want
  • Download tracks and listen to them offline without an Internet connection
  • Create playlists of songs that you've downloaded
Not bad at all! Amazon streaming also works with a wide variety of mediums, including Android, Windows, iOS, Roku, Sonos, and the Web. You can stream from devices like a Fire Phone, iPhone, iPad, Fire Tablet, Fire TV, Mac, PC, and even your car. They offer a free music app you can download too. But do be aware that Amazon apps work through the Amazon Cloud Player, which you'll have to download to use. If you're unsure about Prime Music, you'll love the length of their free trial period. For one month, Amazon lets you preview what it's like to stream with them-in the hopes that you'll love what you experience and sign up for that Prime account.
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The Bad

Probably the biggest downside to Prime Music is that you're required to have an Amazon Prime account in order to stream it. So even though there's technically no additional cost for streaming as a Prime member, you're also already paying the $99 fee per year (or $49 if you're a student) for the account. That means no free version is available in any sense of the term. Prime Music is also currently available in only the United States. While Amazon ships products across many countries around the world, the site hasn't linked music streaming to other countries, so if you're traveling or moving out of the US, you'll no longer have access to it. Furthermore, Amazon's music selection is pretty small compared to most competitors. One million songs sounds like a lot, but when other companies boasts 10, 20, or 30 million+ songs, Amazon's library starts to look like slim pickings. Along with this, they typically don't offer the most recent songs, so you can't expect to stream new releases through it. Another obvious con for Amazon is the fact that they've only offered streaming since mid-2014. That's not very much time to work out software errors, add tracks to the music library, and rectify other issues that inevitably pop up in the first few months (or years) of opening up shop. And while some competitors have been streaming music for more than 10 years, Amazon is still quite young and inexperienced, at least in this department.
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The Bottom Line

What makes Amazon music different is that it's directly linked to Amazon Prime, which has a very large customer base already. Unlike other streaming services, Prime Music is a service that comes with a membership that offers loads of other benefits, such as video streaming and discounts on mail orders. In this way, Amazon.com has set itself up to potentially gain a lot of streaming customers fast. They also stand out because they take features like offline listening, unlimited skips, and on-demand listening and put them all into one streaming service. What does this mean for you? It means that if you're an Amazon Prime member, you're in luck. You'll automatically enjoy great streaming services, albeit with a smaller music library and a slightly lower bit rate (256 kbps). And if you're not a Prime member, here's just one more reason you might consider signing up. Essentially, Amazon has rewarded current Prime members, enticed music lovers to join, and set itself apart from the more accessible and less expensive competitors.
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4.4

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441 Reviews

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5 grade

53%

4 grade

34%

3 grade

10%

2 grade

2%

1 grade

1%

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Joseph Faenza Washington, DC

as a prime member, this service has been good to use to listen to various types of music. However, they recently added a paid service, which now makes the service that comes automatically with prime not as good. Changes that were made include only being able to skip six songs an hour, and also not being able to fast forward or rewind songs. Overall not a bad service, but could be better.

1 year ago

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Mason Allen Pleasant Grove, UT

Amazon music is a fine platform. I like that it is linked to my Amazon Prime and that is has a huge library. I am annoyed that I did not know this was a thing for a long while so I had been paying for another music service while I had access to Amazon Music all along.

4 years ago

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Paula Mock

I have used this company for close to two years. I pay the yearly fee for unlimited music. I can stream music on my phone, computer, and on my Amazon devices (fire tv, Alexa). I can play individual songs, artists, and album. I wish it was a little less money, or included with an Amazon Prime Membership.

6 years ago

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Alicia Mesa, AZ

I have used Amazon Music a few times and have been pleased with what I have experienced. One thing I really liked about it was that I could find a few things on there that I couldn't find anywhere else. Overall, there isn't as much of a selection as I would have anticipated, but from what I have used and interacted with, it was a good experience and I would recommend it to others.

3 years ago

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Karlie Ady West Valley City, UT

For the cost, the quantity of music offered is great. What I don’t like is how the parental controls work. I wish they were more detailed i.e. block songs with certain words or alternatively, since she can recognize my voice, havea feature with a voice-enabled password I could give to allow something when adults use it vs kids. As it stands, the levels of differentiation for maturity are pretty broad. You end up blocking stuff you might want to hear, and hearing stuff you would think would be blocked.

4 years ago

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Kylie Best Norcross, GA

This is my go to app for playing music, I used to not know what a lot of the songs my friends would play were until I found amazons music billboard songs and now I’m in tune with all the latest songs. I don’t have amazon unlimited which means I’m restricted from certain songs but a lot of the music and stations in fact, almost all are free. Their podcasts are great to listen to when on the go or when your looking for a laugh or honestly anything. I love this app and it is a day to day use for me!

4 years ago

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Lindsay Ploeger Salt Lake City, UT

I love the access to all the music I want, past and present. The option to make my own playlists that I can then still play while offline without having to buy all the songs is very beneficial. I did not like that, while using the free version, I noticed more and more of the songs I had been able to play previously were suddenly only available with an unlimited membership.

4 years ago

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Robert Wilson Rockville, MD

AS part of my Amazon Prime membership I use their music streaming service a lot. It is especially useful at work as they have a wide variety of music covering just about anything I can think of. The quality of the sound is good. I like that is part of my Prime membership as it makes feel like I got a bonus service for nop extra money. If you are a member I highly recommend it.

5 years ago

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Amber Saratoga Springs, UT

We have 4 echo dots that connect up to our Amazon music subscription. It’s really fun to be able to talk to our speaker and have it tap into any song we want to hear. Amazon music also offers audio books which is a plus. For me it’s hard to choose between Apple Music or Amazon Music. We like Apple for our iPhones and IPads, but it doesn’t work as well with our Amazon speakers. So we like Amazon in the house. I wish there was something out there that connected them both.

6 years ago

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J Adams Charlotte, NC

I enjoy using Amazon Music to explore genres I wouldn’t normally listen too. It has a great selection and the prices are comparable to other services if you want to purchase the item.

1 year ago

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John Burnside Colorado Springs, CO

Works well for me as I have Amazon Prime for my business. I would not use their music service if I weren't already a customer for Prime delivery. There are better services out there for just music streaming.

5 years ago

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Jailene Torres Tallahassee, FL

I like Amazon Music because of how easy it is to play on my Alexa device. If I don't want to listen to my usual playlists on other platforms, I go to Amazon Music because I know that the music it shuffles will be within my tastes and I am bound to find a new song I like.

3 years ago

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Shon Scoville Lehi, UT

I love that I can make my own playlists in Amazon music. So can my kids. However, it really bugs me that when my kids are streaming, I can't. I have to pay more for that. I feel that I already am paying for a service, why not let us all stream.

3 years ago

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Lauryn Pelch West Jordan, UT

I use amazon music almost everyday. I love all the different songs and stations there are. The reason I gave it 4 stars is every once and a while it stops working and it won't let more than one person listen to it. It also signs me out but overall it is definitely one of my favorite ways to listen to music.

3 years ago

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kaij West Jordan, UT

The best thing I love about Amazon Music is the discovery playlist. Amazon Music finds songs that are similar to songs you listen to. It is really a easy way to find new music which I am always looking for. One thing about the search feature doesn't work 100% of the time, like you have to dig a little deeper to find to the song sometimes.

3 years ago

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Laurel Dalton Salt Lake City, UT

I love using Amazon Music on my Alexa! One challenge that I was not expecting to encounter is that when our wifi cuts out, the account becomes disconnected resulting in having to re-login. Other than internet issues, I would highly recommend Amazon Music as it has a variety of songs that make it easy to listen to many genres.

3 years ago

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Brenda Nakhon Sawan, 60

Amazon was great but I had issues with my airpods while Siri was activated. It took me awhile before being able to figure out the issue. Once I figured it out it worked great again but for that period of time I was very frustrated with the app.

3 years ago

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Brycen Blater Phoenix, AZ

I don't think Amazon Music is as good as Spotify or Apple music. But they do have a lot of deals and so it is really easy to find it for only $.99 a month sometimes. It also works really great if you have other Amazon devices or if you buy music on Amazon. The customer service is also really helpful.

3 years ago

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murfday College Station, TX

I love that you have free access to a lot of music! I say free, but you do need a Prime membership. It is disappointing when they put music you have listened to before on the unlimited list that requires you to pay a monthly fee. Overall though, massive collection, great playlists, and options to organize your own library.

4 years ago

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Amy McCarlie Orem, UT

I enjoy listening to Amazon music. They do have a large selection to choose from. I do struggle to find a large selection of edm which I enjoy because it helps me keep up my energy at work. I don't love that I have to pay for some of my fav old and new bands in other genre. Overall I'm happy.

4 years ago Edited September 14, 2021

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Marlee Jones Tucson, AZ

My favorite part is that for most songs it will show lyrics for the song! It's great for a jam sesh. My only beef is that I share an account with my parents and you can only cast to one device at a time from the account. A problem when you live in different parts of the country!

4 years ago

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Amber P. Lehi, UT

We have been amazon prime members for years and I just started using amazon music. I had to have my teen show me how to search and to playlists, but not patient with stuff like that. Once you have your play lists it is so easy. But I found you can't download the same song to different devices. That's a bummer.

4 years ago

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Aimee Mortensen Salt Lake City, UT

Has all the latest and newest music, as well as you’re favorites from the past. It also provides lyrics. It does crash on me from time to time the first time I open it to search for a song/band and I have to reopen it. After the reopen it functions fine though.

5 years ago

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Don Boren American Fork, UT

I like that it's free with your Prime membership. I use it quite often. It's good for random playlists of a certain genre. You can download specific songs too, but their archives aren't as extensive as Apple Music or Spotify.

5 years ago

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Jaime American Fork, UT

I don't use Amazon Music as often as I use other music services, but I do listen to music on it occasionally. I don't have a paid account, but I use the app to listen to music I have bought from Amazon. It is pretty easy to navigate, and I like how the music I buy on Amazon automatically shows up in my app.

5 years ago

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Melissa Farmer Littleton, CO

My favorite thing about Amazon Music is that you can download music and listen to it without internet. I also like that you get unlimited skips and you can select a song to play at any time. However, there are limitations on what songs you can listen to. Some songs you can only listen to with Amazon Music Unlimited.

5 years ago

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JAKE American Fork, UT

I have used Amazon music before and have liked it. We have amazon prime and it was nice having it come with it. I do like that there are no ads. It is not as good as iTunes radio but there are still some good things about it. If I had to pay for it separately though I probably wouldn't purchase it .

6 years ago

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Anika Larson

Since Amazon Music is another benefit from having Amazon Prime, it is a great extra feature. For those who can't afford paying a subscription for other music services, this is a great option. The selection of music is a good size, but it definitely doesn't even compare to some of the other streaming services.

6 years ago

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Erika American Fork, UT

I really like amazon music. My husband and all my kids use it as well. They really like being able to listen to all different types of music. Its especially nice if there is a new song out that they want to listen to on repeat. Theres a lot of fun songs for kids on it as well. Fun to listen to it through Alexa.

6 years ago

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Lindsey A Brown Lehi, UT

Probably my favorite way of streaming music is through Amazon Music. I love being able to create multiple playlists and have them shared between all the users onour account. Easy to learn how to use it and excellent choice or artists and songs to choose from.

6 years ago

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Matthew Carbaugh Herndon, VA

It's nice that Amazon music is included with prime membership, but it would be more convenient if music player was from same app as amazon shopping. having to use a separate amazon music app to play downloaded prime music seems counter intuitive.

6 years ago

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Rischelle Mikkelson American Fork, UT

Amazon prime does not have a lot of variety on their free version, you have to upgrade to get the full access. They have good kids stations as well as family stations. I like that I can put a setting that blocks out any explicit music.

6 years ago

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Samuel Welch Gilbert, AZ

Amazon music is a great benefit to having amazon prime, but not really a prime seller. It remembers your preferences. It works hard so you don't have to! However, they don't always have the right labels on what is explicit or not.

6 years ago

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Melanie Curtis Pleasant Grove, UT

I have enjoyed Amazon Music, especially creating my own play list from their wide range of music. I love that it is ad free and downloadable to my device!! My one disappointment was when I had made a play list and loved that play list then one day certain artist on my playlist were no longer available. :(

6 years ago

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Anslie Pleasant Grove, UT

I love amazon prime music cause it is a very reasonable price, without the Unlimited. With unlimited it is a little to pricey. But it does have a fairly good song selection, I wish there were a few more to choose from without unlimited.

6 years ago

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Sofie Rosenvall Alpine, UT

I can't say enough good things about Amazon Music... It is just what this family of 6 needed! We have 3 teenagers who are always wanting to listen to new music, and this way we don't break the bank and they get to listen to all their music... So very awesome!

6 years ago

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Derek Scoville Pleasant Grove, UT

I use Amazon music to stream my music in my office and at home. I like that I can make customized playlists. However, songs are constantly "grayed out" in my playlists because they aren't available anymore. I wish songs would just stay.

6 years ago

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Jacob Johnson Provo, UT

So this is great because it comes with Amazon prime, that's really the only reason I could see anyone using this, becuase they already happen to have it. There's not a wide enough selection to entertain anyone who likes variety in music. However, it's nice to have some tunes.

6 years ago

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Cody Linden Lehi, UT

I honestly do like Amazon music with prime. It's nice that I can find a variety of songs and not have to worry about ads. But I find that I always forget about this feature. I only remember it when I go onto Amazon to shop and then I remember it's a thing. So I like it, I wish I just remembered that I had it.

6 years ago

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Raquel Sandy, UT

I love amazon music. I’m the new format could be a bit more user friendly. It was hard to navigate at first but I love the suggestions it gives me for new music

7 years ago

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Ron Durfey Orem, UT

I have loved my Amazon Music service. I especially enjoy using it with my multiple Alexa's. I also like that it provides me access to Cold podcasts and other entertainment. Very easy to use and great product.

3 years ago

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Adelynn Fisher Lehi, UT

I like how you can tell Alexa to skip, pause, or put songs on repeat songs. I like the "my soundtrack" future, it's very nice to just play songs that you like without having a certain playlist.

3 years ago

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Molly Blair Herriman, UT

I use Amazon music every day, it's great! It has a very large selection of music and it is very easy to use. It gives great reccomendations and creates great playlists. Definitely reccomend!

3 years ago

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Brian Cowley Riverton, UT

It is good for what it is. I like the streaming sites better where I can get anything within my paid subscription, than having to purchase many of the songs I want individually. Streaming gets my vote always.

3 years ago

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Sydney Charleston South Jordan, UT

Amazon music is a great site to use! It comes along with our amazon prime membership. You can listen on your phone, and even connect it to your alexa to play music all throughout the house!

3 years ago

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erika clayton Lehi, UT

I liked how easy it was to have Alexa play my playlists. I don’t like how if cover art changed the song would disappear from my playlist. There was also a lot of music not available

4 years ago

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Greg Francis Saratoga Springs, UT

I am a huge Amazon fan, when it comes to all things prime and alexa. Music is easy to control, and has a huge list, so I dont ever have to worry about finding the songs my kids recommend for me

4 years ago

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Wendy Rowlette Morgan, UT

I like using amazon music with Alexa. It makes it easy to listen to all the music I want. There is a ginormous variety of music to choose from. I never run out of things to listen to!

4 years ago

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Elli Holland Salt Lake City, UT

Amazon music has every song I need. It also is very easy to make playlists on, which is very beneficial. Amazon music also gives you recommended songs and playlists to listen to based on music you have previously searched.

4 years ago

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Mark Park City, UT

A little pricey for the paid account, especially when some music still isn't available. I feel like there should be a better discount for Amazon Prime members. But I still would prefer them over Apple Music.

4 years ago