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5.7

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 3rd, 2024

The summer of 1994 saw the creation of a company that has largely changed the way we shop, read, give gifts, and even view media. Amazon.com, founded by Jeff Bezos, started out as a mere resource for buying books. Based out of Seattle, Washington, the website filled orders for people in 50 states and 45 countries-all in its first 30 days of doing business! And today, it is run by more than 97,000 employees. Needless to say, Amazon became popular fast. And it has only grown tremendously since then. Over the years, Amazon has continued to cover more ground and in September 2007 began including music services, such as buying and downloading tracks. Music streaming, however, didn't become an Amazon service until June 2014. In other words, Amazon streaming is very new but still very convenient for certain consumers. If you have an Amazon Prime account, or if you're thinking of getting one, listen up. Prime Music, as they call it, is now available for all Amazon Prime members in the United States-at no additional cost to your membership!

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The Good

If you already hold an Amazon Prime account, the awesome news is that you pay no additional fees to stream their music. As a member, you immediately have access to over one million tracks and hundreds of playlists. What's more, Amazon streaming is ad-free, which means there are no interruptions to your listening experience. But that's not all. You'd think that since Prime Music comes with no extra fees that it would come without many perks. On the contrary, you can:
  • Handpick the songs you want to listen to (rather than being fed automatic tracks)
  • Skip or repeat songs as often as you want
  • Download tracks and listen to them offline without an Internet connection
  • Create playlists of songs that you've downloaded
Not bad at all! Amazon streaming also works with a wide variety of mediums, including Android, Windows, iOS, Roku, Sonos, and the Web. You can stream from devices like a Fire Phone, iPhone, iPad, Fire Tablet, Fire TV, Mac, PC, and even your car. They offer a free music app you can download too. But do be aware that Amazon apps work through the Amazon Cloud Player, which you'll have to download to use. If you're unsure about Prime Music, you'll love the length of their free trial period. For one month, Amazon lets you preview what it's like to stream with them-in the hopes that you'll love what you experience and sign up for that Prime account.
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The Bad

Probably the biggest downside to Prime Music is that you're required to have an Amazon Prime account in order to stream it. So even though there's technically no additional cost for streaming as a Prime member, you're also already paying the $99 fee per year (or $49 if you're a student) for the account. That means no free version is available in any sense of the term. Prime Music is also currently available in only the United States. While Amazon ships products across many countries around the world, the site hasn't linked music streaming to other countries, so if you're traveling or moving out of the US, you'll no longer have access to it. Furthermore, Amazon's music selection is pretty small compared to most competitors. One million songs sounds like a lot, but when other companies boasts 10, 20, or 30 million+ songs, Amazon's library starts to look like slim pickings. Along with this, they typically don't offer the most recent songs, so you can't expect to stream new releases through it. Another obvious con for Amazon is the fact that they've only offered streaming since mid-2014. That's not very much time to work out software errors, add tracks to the music library, and rectify other issues that inevitably pop up in the first few months (or years) of opening up shop. And while some competitors have been streaming music for more than 10 years, Amazon is still quite young and inexperienced, at least in this department.
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The Bottom Line

What makes Amazon music different is that it's directly linked to Amazon Prime, which has a very large customer base already. Unlike other streaming services, Prime Music is a service that comes with a membership that offers loads of other benefits, such as video streaming and discounts on mail orders. In this way, Amazon.com has set itself up to potentially gain a lot of streaming customers fast. They also stand out because they take features like offline listening, unlimited skips, and on-demand listening and put them all into one streaming service. What does this mean for you? It means that if you're an Amazon Prime member, you're in luck. You'll automatically enjoy great streaming services, albeit with a smaller music library and a slightly lower bit rate (256 kbps). And if you're not a Prime member, here's just one more reason you might consider signing up. Essentially, Amazon has rewarded current Prime members, enticed music lovers to join, and set itself apart from the more accessible and less expensive competitors.
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Star Rating

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4.4

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441 Reviews

Review Breakdown

5 grade

53%

4 grade

34%

3 grade

10%

2 grade

2%

1 grade

1%

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Lawrence Lee Provo, UT

I like it okay! But I feel Spotify really owns this space. I used Amazon music streaming for a summer and it was just missing a lot of songs I liked. The platform was a little clunky and not as intuitive to navigate. It did its job alright if I just queued up everything I wanted at once. It's constantly improving, but I sometimes just use YouTube when I'm not using Spotify to find music I want to listen to as they can suggest other new and existing songs that I typically like. Also, still concerned about privacy with Amazon because they say they're not listening but it's still unsure how much they're recording through the Alexa devices.

5 years ago

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Hank Ricardo

I've tried Amazon music from my Amazon account for free and I was quite confused with the format. Way different than I'm used to , so didn't get into it. I canceled after my free trial.

10 months ago

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Allan Freedman Monrovia, MD

It's a good attempt but fails to keep up with today's expectations for a streaming service. I used it for more than six years and still maintain an account. But I left it as my primary as I kept running into limitations in how I played my music.

1 year ago

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Dee Farquharson Washington, DC

I liked using Amazon music but then some songs that I had "saved" were only available with "Unlimited Music", which you have to pay more for. Then, I checked again and some music was available again, but went back to Unlimited. Then, some songs I had downloaded to use offline still buffer and will stop mid-way for a long time. I just stopped using the service.

6 years ago

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Emma Morrill

I really enjoyed Amazon music when I had it. However when you unsubscribe and ask Alexa to play certain music you can only skip two or three times before they prompt you to pay for the service.

1 year ago

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Shreyash Shrestha Herriman, UT

This is a very good music service. The variety is wide and they are nice things that just Amazon music does. However, the problem is that there is too much limit. You have to sometimes pay for a certain song and it is very irritating.

3 years ago

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Brittney Miskin Riverton, UT

Love Amazon music and how easy it is to build playlists and save songs you like. I do not like that songs will randomly disappear off your playlist and the when you listen to a station it repeats the songs after only playing 20 or so unique songs.

5 years ago

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Londyn Berrett American Fork, UT

Way too expensive for what you get. Yes it is better than Pandora, but I think that Amazon Unlimited should be included in Amazon Prime. Prime gives you very very little music to choose from with very restrictive features that end up frustrating customers. We are considering a switch to Apple music which is slightly cheaper for a family plan.

6 years ago

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Aiga Orem, UT

we used this to buy movies on our kids tablets. it double charged my card. the representative i spoke with was very nice and said i won't be charged double. i got my bank statement and i was charged twice. the issue was resolved finally after over a week.

6 years ago

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Eric Annandale, NJ

Have used the Amazon music that comes with Amazon Prime membership. They have many songs available; but, songs can be come unavailable that you have been listening to. Not bad to use if you already have Amazon Prime as there is not an additional cost.

6 years ago

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Brylee Roberts Riverton, UT

Often times there isn’t a ton of music even when you do have unlimited and it just feels very limited but music is still music. I like how you can sort your music with ease.

3 years ago

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Frances Harmatuk Baltimore, MD

The best thing I can say about Amazon Music is how easy it is to discontinue. I never seem to be able to find the selection that I am looking for. Not user friendly at all.

3 years ago

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Jake Mecham Lehi, UT

They do not have nearly as many options compared to other music streaming services. I get so tired of looking up a song and seeing that it isn't available. Definitely cheaper, but not worth it. User interface is ugly too.

4 years ago

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DeeDee G. Norcross, GA

Super useful when you pair it to your alexa. Only thing is that you have to continuing paying for certain subscriptions to listen to certain versions of songs. Super annoying.

5 years ago

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Rommie Bishop III Rexburg, ID

I have used amazon music for a while now, and enjoyed the ability to purchase individual songs. The system itself became incompatible with my phone however. Not sure whats up with that. Generally good though.

5 years ago

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Brenda Spanish Fork, UT

Even though Amazon Music is included in Prime they restrict a lot of music unless you have the upgraded version which is almost as much as your Prime service. So I have stopped using it because its not worth it to me.

5 years ago

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Morgan Idaho Falls, ID

Amazon music is fun but I had a hard time finding the music I liked and when they switched to the music unlimited which was an additional cost I stopped using it.

3 years ago

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Myken American Fork, UT

Our family used Amazon music for awhile but it didn’t seem as user friendly and affordable as our ITunes. We ended up switching after the trial period.

5 years ago

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Alyssa Boren American Fork, UT

It's very easy to find the songs I wanted to listen to. I like the different radio stations you can listen to because it puts together the kinds of music I like.

5 years ago

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Rachel Spielberger Mesa, AZ

It was easy to use, however, I did not like that one could not listen to every song. Some had to be purchased by upgrading your subscription, which was very frustrating.

6 years ago

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Lea Fiscella Clermont, FL

Most music is not available with my Alexa and the product is not worth the money with Apple Music and Spotify available.

3 years ago

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BJorgensen Herriman, UT

I use Amazon music often but wish they would increase their library of songs for all of the music options I select and listen to.

3 years ago

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Maverick Denhalter Salt Lake City, UT

The best thing about Amazon music is simply been able to have Alexa play anything you want. Other than that, I haven’t been overly impressed.

4 years ago

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Sage Loveland Los Angeles, CA

Great selection. I am not a huge fan of the amazon unlimited because there is not many songs you can listen to without it.

5 years ago

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Ashley Wadiak Eagle Mountain, UT

Love the streaming service for my dot , the only thing I don’t like is that you can’t stream in more than one device without paying extra

5 years ago

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Marissa Redwood Falls, MN

Amazon music is fine, but they arent my first choice for listening usually. But they have a decent selection and their streaming works wonderfully.

5 years ago

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Dasha Directo Provo, UT

Amazon music isn't my favorite music streaming service. I don't think it's as easy to use as others and the layout isn't the best.

6 years ago

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Sadie Scoville Pleasant Grove, UT

I like amazon music, but when you want to get a song, half of them are not available because of the dumb music unlimited thing they sent out.

6 years ago Edited September 14, 2021

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Dee Blackstone, MA

I used this for about a month and wasn't very pleased. I found it hard to navigate.

1 year ago

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Joyce Selapack Lancaster, NY

Besides the fact they keep billing me for music or stuff I’m not purchasing , not happy with that

2 years ago

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Shopman Herriman, UT

You get Amazon Music with your Prime account. To get all the music you have to pay extra. This is annoying.

3 years ago

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Jeff Thurgood Draper, UT

We have used Amazon Music now and then, but it isn't our go to. It seems like the selection of music is limited

3 years ago

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Nazjah Yates Jacksonville, FL

I only use it on my Alexa. Ehh they never have the latest songs and its just okay. It should be structured better.

4 years ago

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Bryndie Managua, MN

Amazon music is missing a lot of the songs I want to listen to. I love amazon, but their music section is lacking.

5 years ago

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Rylie Crandall Draper, UT

I haven't had good experiences streaming music from Amazon Music because I think it's confusing and complicated.

5 years ago

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Jared Burrell Sandy, UT

The app seems to have a few issues with downloading, but other than that it is okay.

3 years ago

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Vy Ha Birmingham, AL

Wasn’t the best streaming experience where I could follow all my deserted artists on the platform

3 years ago

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Linda Green Poughkeepsie, NY

They offer independent artist like my nephew the opportunity to market their music.

4 years ago

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Boston Whipple Provo, UT

They took off a lot of music that was included with prime. The selection of music isn't great.

6 years ago

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Grossarth Family Herriman, UT

Selection of music is okay. Ease of use is okay.

3 years ago

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Lindsey Haight Logan, UT

Not as good of a selection as some apps, so I usually use other platforms.

3 years ago

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David Gainsforth Herriman, UT

I like that I can always put some songs on a playlist and just vibe having fun.

3 years ago

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Amberly Pack Salt Lake City, UT

I wish they had more song selections that just come with my Amazon membership.

3 years ago