YSG Solar Reviews

I have to join to low-end ratings here. This was a $29K job for which the contract was signed a year ago and has yet to be activated. Installation was fine (as far as I know because, after a year, the system has not been turned on) but front-office work has been less than stellar. I understand that COVID was a complicating factor, but the system was completed in January, all the required papers provided, balance due paid in full, building inspection completed and approval received (after ten months), and not all the delays were attributable to the virus. They lost (and subsequently found) important papers that were provided months earlier; failed to provide confirmation of receipt of other documents that were requested months after physical completion of the project; held up the inspection until I provided pictures of the electric meter which was difficult for me, as the homeowner, to access (only upon my insistence, did they send someone out to do that). After more than six months they were still trying to determine if a building permit had even been filed. When the final bill arrived they had forgotten about and omitted credits for utility bills that were inlcuded in the contract. As of this writing the system is still not on and they have yet to respond to my emails regarding the scheduling of activation. Remember, at this point, after a year, the project is installed, the inspection done, approval received and full payment made. I have no reason right now to believe the installation work was anything other than proper. Their office work, however, even after allowance for the pandemic, was sloppy and less than diligent.