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Urban Solar Reviews

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7.4

Overall Score

Star Rating

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4.9

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46 Reviews

Review Breakdown

5 grade

96%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

4%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Verified Customer

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Review Source

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George Tucker

In the contract Urban Solar states it will not charge for the removal and replacement of panels if you need a roof replacement within 5 years of installation. 3 years after my installation I needed to replace part of my roof and Urban Solar charged me for removing and replacing the panels. When I called this to there attention, they refused to refund the charges. They are not to be trusted. I regret choosing them. Do not expect them to honor their word.

1 year ago Edited September 9, 2024

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Reply from Urban Solar

Your 5-star review made our day! 🌟 We’re grateful for your support. Don’t forget about our $1,000 referral bonus – share the solar love!

Jun. 19th, 2024

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De'Ja Riddick

I should of never trusted Urban Solar at all! I bought a house in January and soon as I get solar panels in August, a couple weeks later my roof starts leaking. I live in FL and it rains all the time! I am so not happy!

1 year ago

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Reply from Urban Solar

Hey De'Ja we are sorry to hear about this. Hopefully our service department resolved your issue so that you can now fully enjoy your money saving solar panels. Thanks!

Nov. 6th, 2024