Urban Solar Group Reviews

Look no further! If you are considering solar panels for your home or business, we already did the research for you! After deciding to install solar panels on my 1950s Florida bungalow, my son and I spent MONTHS researching the local solar panel companies and narrowed the list down to the top five. Then we had intensive meetings with all five of the solar companies, some virtual and some in person. After more due diligence (even searching court records and the Better Business Bureau) we finally decided to go with Urban Solar. Not only did they offer the best financing terms and interest rate, but we were most impressed with Andy H who was our initial point of contact. Andy was impressively thorough and honest and designed the perfect configuration for my home. He is also just an all-around great guy and such a pleasure to deal with. Andy oversaw our entire installation from start to finish and was always available to answer the numerous questions we had. The entire staff of Urban Solar was remarkable – from the installers who worked diligently to get the job done swiftly and efficiently to the Vice President of Operation Rhiannon E who personally guided us from start to finish and even gave us her cell phone number! As we all know, customer service at this level is extremely rare these days. We could not be happier with our solar system, and it truly is one of the best decisions I have ever made. The panels have only been up for two months are we are already seeing significant savings (my FPL bill this month is $10). We are also exporting tons of energy to the grid and doing our part to combat climate change. Another major benefit is the HUGE tax credit – and if you are going to get panels installed, do it soon before they get rid of “net metering!” Tell Andy you saw this review and he’ll give me a cookie!

While their initial quote was high, they were good about offering a discount when pressed. The overall process was very well executed and the installation team stellar. I could not imagine a better process from deposit through net meter application. Urban Solar has an excellent team that coordinated everything, while keeping me informed all along the way. PV system monitoring is achieved with a phone application (Envision) that is supplied by Enphase, the maker of the Microinverters installed on each.of 26 panels. Overall I am very pleased with Urban Solar and highly recommend them for your solar power needs.

We had an overall GREAT experience with Urban Solar from getting started by receiving helpful advice and information on residential solar to getting a very well priced quote and having a smooth and trouble free install. We felt like we were being taken care of in a genuinely caring way. This is a company that seems to take pride in promoting a greener future by delivering a quality product and delivering great customer service. Their staff has been exceptionally polite and receptive to any concerns or questions we had.

Urban solar installed my solar panels after we had our new roof installed. They were professional and easy to work with. My wife and I are very happy with their work.