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Urban Solar Group Reviews

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4.9

Overall Score

Star Rating

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2.9

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10 Reviews

Review Breakdown

5 grade

40%

4 grade

10%

3 grade

0%

2 grade

0%

1 grade

50%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Jo Bonita Springs, FL

My panels seem to work pretty well. Follow-up customer service is not available. I'm not sure how other companies are about follow up in comparison. I have not received any phone calls or letters to make sure I'm happy with my product or if I have any questions. When I called them with a question the fellow I spoke with seemed annoyed. My FPL bill seems to be creeping up and up so I was wanting them to come out and make sure all my panels were up to par. He said, they don't do that. When they sold me the panels they told me there would be follow-up and cleaning/checking.

6 years ago