Suntria Reviews

I won't lie most of this interaction was wonderful so far. I'm not done yet. Evan N was excellent to deal with. Unfortunately dealing with Megan made me really ponder wether or not should I just cancel the whole process. I've been waiting over two years for a company that I felt was honorable and trustworthy enough for me to feel comfortable to do business with. If you deal with Megan back out as soon as possible. My only complaint is there is no one to complain to about horrible treatment. Her words "I am the boss, there is no one to talk to other than me." Later I was able to speak with someone higher than her that was an engineer... Either he didn't care to follow through with my complaint or the right person didn't care enough. The reason for the horrible engagement with Megan was just over asking questions about a piece of paper from the utility company. To be very clear it made it seem like I was going to pay huge fees. The worst part is that she didn't even know the answers to. She just expected me to sign regardless of my questions. To be clear, the low rating is because of Megan and the inability to complain to anybody who is willing to listen. Customer service I don't know if it exists. As far as I can tell, the sales rep is the only person you can talk to. That doesn't sound like a good idea. Long term.