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Sunrun

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9.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: January 28th, 2026

Sunrun is one of the largest residential solar providers in the United States, offering rooftop solar systems, battery storage, and home energy services. The company is best known for its flexible financing options, particularly solar leases and power purchase agreements (PPAs), which allow homeowners to go solar with little to no upfront cost.

As a national provider, Sunrun operates through a mix of in-house teams and certified third-party installers. This broad footprint gives the company wide availability, though customer experience can vary by location. Sunrun is often a good fit for homeowners who want predictable monthly payments, minimal system maintenance, and access to battery backup solutions. Those seeking full ownership, custom equipment brands, or highly localized service may want to compare additional installers.

> See our full Sunrun review for a more detailed breakdown of the company and its offerings.

Video Customer Reviews

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The Good

Sunrun offers several advantages that appeal to homeowners looking for convenience, flexibility, and established support.

  • Multiple Financing Options: Sunrun offers leases, PPAs, loans, and full purchase options, giving homeowners flexibility based on their budget and goals. This makes solar accessible to a wider range of customers.
  • Industry-Leading Experience: As one of the most established residential solar providers in the U.S., Sunrun brings extensive expertise and proven processes. Its long-standing presence gives customers added confidence in system reliability and support.
  • Brightbox Battery Storage: Sunrun’s Brightbox system provides backup power during outages and helps homeowners maximize energy independence. It also pairs well with time-of-use rate plans to reduce utility costs.
  • Wide Service Coverage: Sunrun operates across many states, giving customers in diverse regions access to its services. This broad footprint often means more availability and competitive pricing.
  • User-Friendly Online Tools: Homeowners can track system production and monitor performance through Sunrun’s online dashboard and mobile app. These tools provide transparency and easy access to important information.
  • Strong Lease and PPA Protections: Sunrun’s lease and PPA agreements include long-term service, performance guarantees, and system maintenance. This helps ensure predictable costs and ongoing support.

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The Bad

While Sunrun has notable strengths, there are also potential drawbacks homeowners should consider.

  • Reliance on Third-Party Installers: Sunrun frequently uses contracted installation partners, which can lead to variability in workmanship. Customer experiences can differ depending on the local partner assigned.
  • Slow Service Response in Some Areas: Some regions report longer wait times for repairs or maintenance, especially during peak seasons. This can be frustrating for homeowners who need prompt assistance.
  • Limited Equipment Customization: Sunrun generally offers preset packages with fewer customizable component options. Homeowners seeking specific brands or system configurations may find choices limited.
  • Long, Inflexible Contracts: Lease and PPA agreements often span 20 to 25 years, which can feel restrictive. These long-term commitments may also complicate home sales if buyers are hesitant to assume the contract.
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Key Features

Sunrun’s offerings center on financing flexibility, battery backup, and long-term system support.

Financing Options

Sunrun offers four main options: lease, PPA, solar loan, and system purchase. Most customers choose a lease or PPA for the low upfront cost, while loans and purchases appeal to homeowners who want ownership and long-term savings.

Brightbox Battery Storage

Brightbox is Sunrun’s home battery solution designed to provide backup power during outages and support energy management. Availability varies by state and utility.

Monitoring and App

Sunrun provides an online dashboard and mobile app to track system performance, energy production, and battery status. Features vary based on system type and financing option.

Warranty Basics

Sunrun typically includes long-term equipment protection for leased or PPA systems, covering monitoring, maintenance, and repairs. Warranty details differ for purchased systems.

Customer Support

Support is offered through phone, online resources, and monitoring alerts. Responsiveness can vary by region and installer.

Availability

Sunrun operates across many U.S. states through both in-house teams and partner installers.

Sunrun Pricing Overview

Sunrun does not publish pricing because system costs depend on factors such as home size, roof design, sun exposure, electrical upgrades, and local incentives. Pricing also varies based on whether homeowners choose a lease, PPA, loan, or full purchase. A personalized quote is required to understand total costs and long-term savings potential.

Availability

Sunrun operates in more than 20 states, including major solar markets such as California, New York, Texas, Florida, New Jersey, and Arizona.

Customer Experience Snapshot

Sunrun receives a mix of positive and negative reviews, with roughly 60% of customers reporting positive experiences. Satisfied homeowners often mention professional installation crews and helpful support during the setup process. Critical reviews commonly cite slow service timelines, challenges with subcontractors, and delays in communication. Experiences vary significantly by region and installation partner.

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Sunrun Frequently Asked Questions

What financing options does Sunrun provide?

Sunrun offers leases, PPAs, loans, and full system purchases. Each option affects cost, ownership, incentives, and long-term savings differently.

What warranties does Sunrun offer?

Leased and PPA systems generally include long-term service coverage, monitoring, and equipment protection. Purchased systems use manufacturer warranties and may include additional workmanship guarantees depending on the installer.

How long does installation take?

A Sunrun installation can take several weeks to a few months, depending on permitting, utility approvals, equipment availability, and installer scheduling. The installation itself typically takes one to two days.

How much does Sunrun cost?

Costs depend on a variety of home-specific factors, including roof structure, system size, labor rates, and incentives. Because Sunrun customizes each system, homeowners need a detailed quote for accurate pricing.

Is Sunrun worth it?

Sunrun can be a good fit for homeowners who want low-cost solar adoption through a lease or PPA, prefer maintenance-free system management, or want battery backup options. Those who prefer system ownership or brand choice may want to compare additional installers.

What people are saying on Google

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Cheryl Evangelista

Austin, our representative, exhibited exceptional candor from our initial engagement. He committed to securing a favorable agreement and successfully delivered on that commitment. He consistently communicated updates regarding city permits, potential delays, and installation timelines. I experienced no undue pressure during the signing process. He thoroughly elucidated all aspects of the engagement, comprehensively outlining expectations. He is an exemplary professional. I highly recommend him to my colleagues and associates because I know he will take care of them like they took care of me. Austin, thank you! Lastly, the crew, consisting of Junior, Greg, Cory, and Daniel, performed exceptionally. I was particularly impressed that they meticulously cleaned up after themselves, ensuring nothing was left behind. They were courteous and professional.

6 hours ago

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Kimberly Boudrie

Yaz was extremely open to conversations with not just my husband but myself as we made the decision to go solar. We are probably tougher than many as my husband develops alternative power plans for assisted living and residential care homes large and small across the state. We spearheaded the first ALF to go solar as an alternative power source and decided to try it ourselves to determine if it could be a viable option for our customers. Yaz was very helpful and willing to spend time with both us and our clients to teach them about solar pose and followed up on each person who expressed an interest. As we have processed through our experience with solar he continues to be a source of information and support to both us and our customers. I would highly recommend contacting Yazdi Mehta at Sunrun!

9 hours ago

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Darlene Blake-McPherson

Yazdi Mehta Solar Energy SunRun. First his spirit is so welcoming. Second he explained who he was in and to the company. Third his primary goal that we had everything we was trying to accomplish with our home. Fourth Yadi made a point that we received what was in the contract. He continue giving updates. Fifth overall I will give him 10+ stars. He knows SunRun business. Very Knowledgeable, Professional, and Kind. All I have to say SunRun need to duplicate Yazdi. He is top notch. I will continue to send potential customers to him. Blessings to him may the Blood of Jesus continues to bless Him, protect him, keep him in good health and perfect peace. All in Jesus the Christ name. Amen. Yazdi Mehta is the best!!

1 day ago

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Jermaine James

Yazdi Mehta was helpful. He explained the best option on getting solar which was to lease rather than own. He explained the difference and was very upfront. I respectfully acknowledge his truthfulness and signed. The process was quick with Sunrun. The workers were very respectful when installing my panels on the roof. They assisted with downloading the Tesla app and set up an account for my Power-bank. Thanks again Yazdi Mehta you did an excellent job.

1 day ago

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