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Suncommon Reviews

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Star Rating

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8 Reviews

Review Breakdown

5 grade

50%

4 grade

0%

3 grade

13%

2 grade

13%

1 grade

25%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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S. T. Burlington, VT

We were looking for solar panel installation for the house, contacted a few companies for it and someone recommended Suncommon to us. The initial phone calls were great, until they assigned a “specialist” who was supposed to visit the house. He canceled the appointment on the day he was supposed to come, promised to send his assessment report. Guess what? We never heard back from him again, until a month and a half later, he finally got back to us with nothing and said he doesn’t think solar is a good idea. Thing is, we have asked for community solar from the beginning, which he never mentioned until we specifically asked him for it in response to his “sorry, not a good idea” email. He didn’t write back for a week, then he said, “the program has been filled.” Nothing more. Apparently that’s how they treat a potential customer.

6 years ago

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RICHARD GRZWGOROWICZ Hartland, VT

IM VERY UPSET WITH SUN COMMON. MY REASONS ARE, WE WERE TOLD DURING AGREEMENT PAPERWORK THE STATE OF VERMONT WOULD HELP US WITH THE COST OF SYSTEM, INSTALLATION. AFTER SYSTEM WAS IN AND WORKING WE WERE ADVISED WE DO NOT QUALIFY. [NO OTHER REASON GIVEN] IV NEARLY 30,000 INVESTED, I CALLED MANY TIMES AND GOT NO WHERE WITH THEM, ANOTHER REASON AND THIS IS A REAL PROBLEM FOR ME IM 80 YEARS OLD AND BAD LEGS, THE SYSTEM WE BOUGHT SHOULD HAVE HAD THE MONITORING PANEL IN MY BASEMENT, WHERE I COULD KEEP TRACK OF IS PRODUCTION, THE CO THAT INSTALLED MY SYSTEM BY PASSED THIS AND PUT A BOX ON THE PANEL BASE IN THE FIELD WHERE I CANT SEE IT, AND THE SYSTEM FAILED 3 TIMES , ONE TIME IT WAS OUT OVER A MONTH I NEVER KNEW IT. BE CAUSE I CANT GET TO WHERE I CAN SEE THE SCREEN. I WOULD LIKE SOME ANSWERS IF ANY ONE CARES.

6 years ago