Sun Badger Solar: Read 210 User Reviews From Real Homeowners

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Verified Customer

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Isral DeBruin Milwaukee, WI

My sales experience with Sun Badger was excellent -- the provided multiple design options at different price points with clear, well-explained documents that helped me understand how much electricity the system would generate, how much it would cost, etc. Installation was pretty good, though I had some issues with communication about where specific pieces were installed. Finally, my communication with the company owner about final payment was challenging and tense at times... however, we did ultimately come to a mutually agreeable solution. In the end, I'm pleased with the installation and the product and would recommend Sun Badger to a friend.

4 years ago

Reply from Sun Badger Solar

Thank you for your feedback Isral! Sun Badger Solar's sales team takes pride in being honest and ensuring our customers are well informed on the decision they make when going solar. We are pleased that you had a great experience and would recommend us to your friends! Be sure to do so through our Sun Badger Solar app and let us know if you have any questions going forward! Here's to many sunny days ahead for you!

Aug. 24th, 2021

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Verified Customer

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Jay Highland, WI

Customer Sales and service was exceptional, crews performing the work were very helpful, and polite, Project Management was pleasant. We had a minor issue related to installation that caused our septic alarm to go on, which was resolved without issue. Overall, a great company to work with. would be 5 stars if we did not have the minor septic issue.

3 years ago

Reply from Sun Badger Solar

Thank you for your review Jay! We appreciate your understanding on minor issues that can arise during installation, and we always are striving for a smooth process from start to end. It was a pleasure working with you and we look forward to working with your referrals in the future! ☀️

Feb. 9th, 2022

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Verified Customer

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Jeff Boudreau Oregon, WI

Ever since signing up with Sun Badger my wife and I have been getting spammed by multiple companies, I am very disappointed in this. Good support. Ok install. The stickers I was told would get mailed to me still haven't arrived. The original stickers were put on lte and then over the protective plastic bag on the box

3 years ago

Reply from Sun Badger Solar

Thank you for your review Jeff! Being spammed with emails is never enjoyable, but Sun Badger does not sell your information! Perhaps this could have been in result of your search for solar. Our operations team will be re-sending you the stickers that were supposed to arrive, so please keep an eye out for those! If you have any questions please don't hesitate to reach out to info@sunbadger.com or our dedicated service department at service@sunbadger.com. Stay sunny!

Apr. 1st, 2022

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Verified Customer

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Benjamin Martin Mound, MN

Sun badger did their best but the installers were an unorganized mess. I've always wanted solar panels since I was a kid and the dream was nearly a nightmare. Granted nearly all the issues were the third party installers so sun badger was fine and good when viewed on what they were like and could control.

3 years ago

Reply from Sun Badger Solar

Thank you for this feedback Ben and we sincerely apologize that the dream you had was not met by our installers. Sun Badger wants the best experience for our customers and for that reason, we have made changes on the installation teams we work with. Thank you for still choosing to go solar with Sun Badger, and we know that your high quality system will meet those dreams of yours going forward!!

Feb. 9th, 2022

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Verified Customer

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Nancy Muehllehner Middleton, WI

They were very responsive and professional. There were a few hiccups when a financial employee was new, and MGE was difficult to schedule, but each time I found them responsive to the issues. All in all I can highly reccommend SubBadger

4 years ago

Reply from Sun Badger Solar

Thank you for taking the time to write this review! Scheduling with utility companies can sometimes be a challenge, but our goal is to always keep you updated along the way! We are always here if you have any questions or concerns. Stay sunny!

Feb. 15th, 2021

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Verified Customer

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Joe Smith Beloit, WI

My overall experience was positive. Knowledgeable and helpful staff. A bit disappointed in power production, but the system has been functional for only 3 months, and the power company credit for energy is poor.

3 years ago

Reply from Sun Badger Solar

Thank you for your feedback! We are pleased that you had a great experience working with our staff through the solar installation process! In looking at your system's production, I see that the first few months of the year will not exceed the energy usage for your home. However, the next several months you will see a drastic difference in the production of your system versus the energy usage of your home! Looking forward to many sunny days to come!

May. 24th, 2022

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Verified Customer

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Nathaniel Ferendzo O'fallon, IL

good sales department, installation team was great. took very long to get it installed. they went to install on a house in a different state which pushed it back another month

4 years ago

Reply from Sun Badger Solar

Thank you for your feedback! In this rare occasion, we appreciate your understanding and patience while our team worked to rearrange their installation schedule to ensure you did get installed as quickly as possible. Now that you have your beautiful system installed, we know you will see the benefits for years to come! Please do not hesitate to reach out to us if you have any questions. Stay sunny!

Aug. 25th, 2021

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Verified Customer

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Joe Teunessen Chicago, IL

Overall, they did a great job installing 25 solar panels on our South facing roof. Some of the timeliness dealing with inspections, et al, could be a little frustrating but not the fault of the installer.

4 years ago

Reply from Sun Badger Solar

Thank you for sharing your experience! Your solar array looks beautiful and is producing right on track with what we predicted. We appreciate your understanding of the different parties that are involved in this process, and how delays may occur due to outside factors of Sun Badger. If you have any questions, please do not hesitate to reach out to us!

Feb. 15th, 2021

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Verified Customer

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Vadim K.

Best price, competent field workers and knowlegable saleman, The only issue is extremely protracted drawings/permit/approval process. Looks like they need to strengthen the office team.

4 years ago

Reply from Sun Badger Solar

Thank you for your review! Since your project, we have strengthened our team to ensure we are providing the best customer experience possible! We also have made changes to our project management software and added onboarding sessions for new customers. Our focus is on our customers and hope that your future referrals will see the difference as we continue to grow!

Feb. 15th, 2021

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Verified Customer

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Kaleb Haugen Madison, WI

SunBadger offered great quality of materials and installation. Their price was competitive, and considering the high quality LG panels and Enphase inverters used the price to value is much better than competitors.

4 years ago

Reply from Sun Badger Solar

Thank you for the review Kaleb! We are here if you have any questions at all. Congratulations on going solar and we are so happy you chose us here at Sun Badger!

Feb. 8th, 2021

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Dave Klocke Hastings, MN

The best part of my experience was the one day install for my system. The system is up and running now and looks good. The people I worked with were all friendly and professional. Disappointments included a significant delay in install compared with promised and the need for a few return visits by electricians and power company to satisfy inspectors. The company indicates they have made some adjustments to improve these issues. I would rate between 3-4 stars where five stars would have been best price, accurate install date, and flawless install with all inspections passed the first go around.

4 years ago

Reply from Sun Badger Solar

Thank you for your feedback. You have a high quality system that will produce savings for you for years to come! We appreciate your patience through some of the delays, and we look forward to many sunny days ahead for you!

Apr. 16th, 2021

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Bennett Brantmeier

Great set up , but my shed roof leaks and nobody coming to fix it

3 years ago Edited February 1, 2022

Reply from Sun Badger Solar

Thank you for taking the time to share your experience of going solar with us! Your system looks beautiful on your shed, and we can't wait for you to see the benefits of producing your own energy on your next utility statement! Congratulations on going solar and thank you for choosing and trusting in Sun Badger!

Feb. 8th, 2022

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Verified Customer

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Kevin Klein Milwaukee, WI

Working with Sun Badger was generally smooth, but it took longer than expected to schedule the install and there were a few hiccups with the system design.

4 years ago

Reply from Sun Badger Solar

Thank you for taking the time to share your experience here! We appreciate your patience through your project, and although it took a bit longer than expected your system was still powered on within 6 months! We look forward to many sunny months ahead for you! Take care.

Dec. 15th, 2021

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Verified Customer

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Jay Mews Saint Paul, MN

Installation went well: crew friendly and professional. The biggest issue was not getting a heads-up on material drop off and confirming work start date.

4 years ago

Reply from Sun Badger Solar

Thank you for your review and we appreciate your feedback! Our new project management software that was recently put in place, should alleviate some of those communication errors. We do get excited for installation day though! :)

Feb. 19th, 2021

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Efrain Miguel Baez Pichardo Chicago, IL

The process started very smoothly, and as long you understand all the factors, there is very little required from the customer except for your contracts and SRECS and the installation, as they will need access to your house. In my case, our installers were excellent, particularly their manager (Ryan), who always maintained excellent communication and diligence. Our salesman was pretty good, but some things got lost. If you have any means to pay cash or go with some personal finance (HELOC, etc...), that is your best bet as their finance still makes sense for some, but the fees are just outrageous (20%+) upfront, and you have the interest on top. Also, you have a very short period to back out, otherwise is a 5% fee of the whole project cost, and remember, if you pay cash, the cost is about half cheaper, even before incentives. Otherwise, the whole process is excellent. Just do your best to size the system as best as possible with your salesman and try to make it as future-proof as possible.

3 years ago

Reply from Sun Badger Solar

Hi Efrain,

Thank you for taking the time to review your Sun Badger Solar journey. We appreciate you thinking about the solar savings for decades to come.

Take care,
-Sun Badger Solar

Dec. 6th, 2022

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Verified Customer

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Matt Messenger Elk River, MN

Friendly company, some delay and difficulty getting answers why there was a delay. Sunbadger was very apologetic when I reached out to them.

3 years ago

Reply from Sun Badger Solar

Thank you for your feedback Matt! We do our best to give as much detail when/if there are delays in a project, and we apologize if that was not the case for yours! However, we are pleased that your solar system was energized within the expected timeline and before the end of the year! Thank you for choosing Sun Badger to go solar with!

Feb. 9th, 2022

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Verified Customer

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Frank Stanek Madison, WI

The process took longer than expected, but they did communicate the entire time. We had a leak issue afterwards that caused some damage though

4 years ago

Reply from Sun Badger Solar

Thank you for taking the time to share your experience! We understand that there were some permitting delays with your municipality, but happy to hear you were communicated with during this process! Please reach out to our service department if you ever have any issues relating to your solar project- service@sunbadger.com.

Aug. 25th, 2021

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Verified Customer

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Lisa Kregel Minneapolis, MN

Disorganized at times, my installation pushed into next calendar year delaying my rebates by a full year. But the panels are producing well.

4 years ago

Reply from Sun Badger Solar

Thank you for sharing your feedback Lisa! We have already made some adjustments to our growing MN market to account for some of these delays. We appreciate your patience and understanding through the project, and know that over the next few decades you will see that your high quality system will continue to produce solar energy for your home!

Aug. 25th, 2021

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Verified Customer

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Mark Stenftenagel Elmhurst, IL

They were excellent even though my salesperson quit in the middle of the transaction. The rest of the team picked up and finished the job .

4 years ago

Reply from Sun Badger Solar

Thank you for your feedback Mark! Don't forget about our referral program through the Sun Badger Solar app to earn more money back!

Feb. 2nd, 2021

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Verified Customer

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Stephen Hwang Naperville, IL

Couldn't set up system correctly at the first try. Some issues happened during my first year solar system ownership.

4 years ago

Reply from Sun Badger Solar

Thank you for your review! Your first full year of production very closely matched what we predicted for your system to produce! How exciting to see those utility bills go away! If you have any questions or issues regarding your system, please reach out to our service department at service@sunbadger.com. We are always here to help! Congratulations on going solar!

Feb. 18th, 2021

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Verified Customer

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Will Hornsby Skokie, IL

Customer service was spotty. One staff person we dealt with was underwhelming, while others were great.

4 years ago

Reply from Sun Badger Solar

Thank you for your feedback and for choosing Sun Badger to go solar with! We are always here if you have any questions, so don't hesitate to reach out!

Feb. 10th, 2021

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Verified Customer

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Jean Janesville, WI

the sales was great, no pressure, but customer service could use an improvement/communication

3 years ago

Reply from Sun Badger Solar

Thank you for your feedback! We appreciate you taking the time to leave a review and are always striving to improve wherever we can. Stay sunny!

Feb. 9th, 2022

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Verified Customer

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JohnnJoyce Yorkville, IL

Top of the line equipment but just missed 5* with finishing touches from the install.

4 years ago

Reply from Sun Badger Solar

Thank you for your feedback! Your system is producing as predicted and we look forward to many more years of sunshine to come for you! Please don't hesitate to reach out if you have any questions!

Oct. 28th, 2021

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Verified Customer

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Craig Neenah, WI

They really know what they are doing. So far all the savings they predicted have been accurate.

4 years ago

Reply from Sun Badger Solar

Thank you for your review! Your system is producing beautifully☀️.

Oct. 28th, 2021

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Verified Customer

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Frank Upshaw Chicago Heights, IL

I'm a little disappointed in my electric bill I was looking for a larger decrease in my bill

4 years ago

Reply from Sun Badger Solar

Thank you for sharing your feedback Frank! We would be happy to help assess the net metering details that are showing on your utility statement. Please email us at info@sunbadger.com to discuss this further. We are always here for questions and hope that we can better help you understand your solar energy production!

Sep. 16th, 2021

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Verified Customer

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Anne Mason Wilmette, IL

There were some glitches, but they got the job done and we‚Äôre happy with the results.

4 years ago

Reply from Sun Badger Solar

Thank you for your review Anne! It was a pleasure working with you and we are pleased to hear that you're happy with your choice to go solar with Sun Badger! We are here if you have any questions or concerns!

Feb. 15th, 2021

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Verified Customer

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Cheryl S Mahomet, IL

The product is great but our install was tough. Also for follow up your email to stay on them

4 years ago

Reply from Sun Badger Solar

Thank you for your review! We have recently made changes to our project management platform that is providing more updates to our customers throughout their project. We are committed to our customers and ensuring they are satisfied with their projects. If you ever have any questions, please don't hesitate to reach out!

Feb. 19th, 2021

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Verified Customer

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Harold Oldenburg Burlington, WI

System does exactly what was laid out. Performance is 3 even on somewhat cloudy days.

4 years ago

Reply from Sun Badger Solar

Thank you for your feedback! Our design team works hard to provide accurate and honest predictions for your system, which includes taking into account the weather of your location. We are glad to hear you are seeing that first hand! Stay sunny!

Feb. 9th, 2021

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Verified Customer

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Marc W. Hernandez Palos Park, IL

Very clear and supportive especially when deciding on our system.

4 years ago

Reply from Sun Badger Solar

Thank you for taking the time to write this review Marc! Please do not hesitate to reach out if you have any questions going forward! Stay sunny!

Aug. 24th, 2021

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Verified Customer

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Dean Englund Chicago, IL

They are honest, know their product, return calls promptly, have 5 installers.

4 years ago

Reply from Sun Badger Solar

We appreciate you taking the time to share your experience! Don't forget to download our Sun Badger Solar app to earn rewards through our referral program! Congratulations on going solar!

Feb. 9th, 2021

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Verified Customer

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Sunny Bear Park Ridge, IL

They made some mistakes along the way, still great customer service.

4 years ago

Reply from Sun Badger Solar

Sun Badger takes pride in ensuring our customers are satisfied with their solar project. We apologize that we did not meet these standards for you. Thank you for you review and for choosing us to go solar with! We appreciate your business!

Feb. 15th, 2021

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Verified Customer

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Rich Brouillard

Nice job on the install and the system was up and running when promised.

4 years ago

Reply from Sun Badger Solar

Thank you for taking the time to share your feedback! Don't forget about our referral program to earn more rewards! Congrats on going solar!

Feb. 2nd, 2021

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Verified Customer

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Ken Catalanotte Chicago, IL

Good quick installation. Good feedback throughout the process.

4 years ago

Reply from Sun Badger Solar

Thank you Ken for taking time to share your experience! Congratulations on going solar!

Feb. 2nd, 2021

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Verified Customer

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Ali Valika Elmhurst, IL

Honest, good working people.. fast service,e

4 years ago

Reply from Sun Badger Solar

Thank you Ali for the review and for recognizing these factors in your solar project! Stay sunny!

Aug. 24th, 2021

Sun Badger Solar Reviews

Summary of Reviews