South Coast Solar Reviews
4.5
7.0
Overall Score
Verified Customer
Review Source
Chandler Atlanta, GA
The quote they sent me had the wrong tax information. Increased the cost of the project by $2000, very disappointed in this. The Sun Power crew that did the install was excellent.
*Edit: My original review was incorrect, the difference in cost due to tax changes was $726. I apologize for the mistake, but this is still a significant difference.
To address the comment below: Yes, I originally requested the quote in 2019 when the tax information would have been correct. I reached back out in 2020 for an updated quote as I expected pricing to change in that time period, and was sent back the quote that still had 2019 tax info on it. This should have been looked over and corrected before being sent to the customer.
4 years ago Edited September 14, 2021
Reply from South Coast Solar
Good Morning Chandler, Unfortunately there was an increase of $700 from when our energy consultant originally created your estimate in 2019 to when contracts were signed in May 2020. We're so glad you still decided to make the switch to solar with us and that our installation crew improved your solar experience. Please reach out to allie@southcoastsolar.com should you need any assistance.
Jul. 19th, 2021
Verified Customer
Review Source
Devin Summerville, SC
Great equipment, everything works well but there were some issues getting everything setup. Buyer beware - get any agreements made by sales written into the contract - if it's not it isn't going to happen
4 years ago
Reply from South Coast Solar
Good Morning Devin, I apologize for my late reply on your review. I have been working with team members to learn more about your solar project before responding. Your energy consultant has tried reaching out to you, but hasn't heard back. Please reach out to either him or myself (allie@southcoastsolar.com) so we can talk and improve your overall experience with our company. I look forward to speaking with you.
Best,
Allie Philips
Director of Marketing & Customer Engagement
Best,
Allie Philips
Director of Marketing & Customer Engagement
Jul. 22nd, 2021
