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SolarSesame Reviews

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7.6

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4.7

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74 Reviews

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86%

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1 grade

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Lisa M

I recently had the pleasure of meeting with a SolarSesame representative, and I was thoroughly impressed. The entire process, from the initial consultation to the final proposal, was incredibly smooth and efficient. The sales rep was both professional and knowledgeable, taking the time to explain the intricacies of solar energy in a clear and concise manner. I was particularly impressed with their expertise and the personalized approach they took to address my specific needs. If you're considering solar energy, I highly recommend SolarSesame. Their commitment to customer satisfaction and their dedication to providing top-notch service is truly commendable.

3 weeks ago

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Andrew R.

I couldn't be happier with my decision to go solar with this company! The entire experience was seamless. A cpl years later and I genuinely feel like I made a great investment. From the first appt. the solar consultant Tim W. was incredibly professional and well-informed. He patiently answered all my questions and provided a clear breakdown of the costs, financing options, and expected savings. He even went the extra mile to show me real examples of other homes they've serviced in my area. The extra effort and not trying to oversell me is what sold me!

3 weeks ago

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kassandra r

I just started looking into solar when I came across this company. i did want to write a review on their website. I found it extremely helpful. You can see how the solar panels will look on your home. I just had to put in my bill amount and address, and you can see what you average monthly bill could look like with solar. I also called yesterday to see how long until i could get a consultation, they were very nice and professional and were able to get me in this week, where as other companies there is a longer wait. Cant wait for my appointment

3 weeks ago

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Katarzyna Konior

We recently entered a lease agreement with SolarSesame, and the experience was outstanding from start to finish. Illia and Mat, who handled our discussions, were professional, knowledgeable, and friendly. They took the time to explain each step and made sure everything was clear. Highly recommend SolarSesame and their team for anyone considering solar energy options!

3 weeks ago

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T Alle

“The Build Your Roof" feature by Solar Sesame, exceeded my expectations. It combines user-friendly design, robust customization options, realistic visualizations, and valuable educational resources into one cohesive platform. Whether you are a solar novice or someone with more experience, this tool empowers you to take control of your solar journey. I left the experience feeling informed, excited, and ready to move forward with my solar panel installation. Highly recommended for anyone considering solar energy!

3 weeks ago

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Robin Kay

I had an outstanding experience with Solar Sesame and felt compelled to share my thoughts! From the very first interaction, their customer service was top-notch. The team was incredibly knowledgeable and took the time to answer all my questions, providing clear and thorough explanations about the solar process and the benefits of making the switch.

3 weeks ago

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Kristin Zuppan

I have to same I am thoroughly impressed by the SolarSesame team. I have had multiple presentations (been interested in solar for awhile now) but was pleasantly surprised with their no pressure approach. Actually felt like they cared about me and what they do, not just trying to get me to sign to make some money. Glad I waited till I met them. Great company to do business with all around!

3 weeks ago

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Erika Wammack

I love how honest this company was with... I love how honest this company was with me. We had a consultation with them and they were great. Unfortunately, the numbers didn't make sense for me to go solar. The consultant let me know this instead of trying to sell mesomething I didn't need which i found refreshing. I loved the integrity and professionalism of the company and consultant speaking with me. If you want to know more about solar or to see if you shouldn't look into it any further I would recommend scheduling a consultation with SolarSesame!

3 weeks ago

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Osheana Mitchell

With four years of experience in the solar industry, I’ve seen a wide range of companies—but SolarSesame stands out as one of the best I’ve partnered with. Their commitment to quality, transparency, and customer satisfaction is unparalleled. The team operates with an impressive level of expertise, and they’re always ready to go above and beyond for both partners and customers. It’s rare to find a company this dedicated to excellence in every aspect of the business. Highly recommend SolarSesame to anyone looking to go solar!

3 weeks ago

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Stephanie Mortensen

The "Build Your Roof" feature from Solar Sesame is absolutely impressive! This innovative tool completely transformed the experience of choosing the right solar system for my home. From the moment I started using the feature, the user-friendly interface stood out. It allowed me to easily visualize how solar panels would look on my roof, providing a clear understanding of the layout and design options available. The interactive design made it simple to customize the size and placement of panels, ensuring that I maximized my energy efficiency while maintaining the aesthetic appeal of my home. What truly sets this feature apart is the comprehensive information provided throughout the process. The detailed insights on energy output, potential savings, and financing options instilled confidence in my decisions, knowing that I had all the necessary information at my fingertips. Additionally, the customer support team was incredibly helpful. They were quick to answer questions and provided valuable guidance when needed. Their expertise made the entire experience smooth and enjoyable. Overall, the "Build Your Roof" feature from Solar Sesame is a fantastic tool for anyone considering solar energy. It empowers homeowners to take control of their solar journey while making the process engaging and informative. This is highly recommended for anyone looking to make a smart investment in renewable energy! Thank you, Solar Sesame for such an outstanding experience!

1 month ago

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Reply from SolarSesame

Hi Stephanie,

Thank you for your glowing feedback about the “Build Your Roof” feature! We’re thrilled to hear that our user-friendly interface helped you visualize and customize your solar panel layout effectively.

It’s fantastic to know that our comprehensive information and dedicated customer support made your experience smooth and enjoyable. At Solar Sesame, we strive to empower homeowners like you on their solar journey.

If you have any more questions or need further assistance, please feel free to reach out!

Best regards,
The Solar Sesame Team

Oct. 14th, 2024

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Becky Denison

I recently had the pleasure of undergoing a solar consultation with Solar Sesame,, and let me tell you, it was nothing short of fabulous! From the moment I reached out to them, I felt like I was in the hands of true professionals who genuinely care about their customers and the environment. The consultation process was incredibly smooth and informative. The solar consultant arrived on time, equipped with all the necessary tools and knowledge to guide me through the entire process. They conducted a thorough assessment of my home, analyzing my energy usage patterns and roof orientation, which helped them craft a tailored solar solution just for me. What truly impressed me was their ability to break down complex concepts into easy-to-understand terms. They explained how solar energy works, the benefits of going solar, and the various financing options available. I never felt rushed or pressured; instead, the consultant encouraged me to ask questions and take my time in making decisions. Their enthusiasm for renewable energy was contagious! I loved hearing about the positive impact solar energy can have not only on my monthly bills but also on the environment. They provided detailed projections of my potential savings and even shared success stories from other satisfied customers in my area. The follow-up communication was exceptional as well. They reached out to me post-consultation, ensuring I had all the information I needed to make an informed decision. That level of care and commitment to customer service is truly rare and much appreciated. In short, my solar consultation with Solar sesame was an eye-opening and empowering experience. If you're considering solar energy for your home, I wholeheartedly recommend scheduling a consultation with them. You’ll walk away informed, inspired, and ready to take a step toward a greener future! 🌍✨ Five stars without a doubt!

1 month ago

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Reply from SolarSesame

Hi Becky,

Thank you so much for taking the time to share such a detailed and glowing review! We’re thrilled to hear that your solar consultation experience was both informative and enjoyable. At SolarSesame, we strive to provide personalized care and break down the benefits of solar energy in a way that makes sense for each homeowner, and it’s great to know our team delivered on that for you.

Your enthusiasm for renewable energy is exactly what inspires us to do what we do, and we’re so happy that our consultant helped make the process seamless for you. We’ll be sure to share your kind words with the entire team—they’ll be delighted to hear them!

If you have any further questions or need additional information as you move forward with your solar journey, don’t hesitate to reach out. We’re here to support you every step of the way.

Thanks again for choosing SolarSesame and for being a part of a greener future!

Sunny regards,
SolarSesame Care Team ☀️

Oct. 11th, 2024

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Jodi L.

I recently had the pleasure of working with Solar Sesame for a solar consultation, and I cannot express enough how positive my experience was! From the very first interaction, their team displayed exceptional professionalism and a genuine commitment to helping me understand the benefits of solar energy. The consultation process was incredibly thorough. My consultant took the time to assess my energy needs, evaluate my property, and explain the various options available to me in a clear and concise manner. What stood out the most was their ability to break down complex concepts into easily understandable terms, making the entire process feel approachable and enjoyable. Solar Sesame's transparency was refreshing. They provided a detailed analysis of potential savings, environmental impact, and financing options without any pressure to make a quick decision. I truly appreciated their patient approach, allowing me to ask questions and express concerns, which they addressed with knowledge and care. The team's passion for renewable energy is contagious! It's clear they are not just selling a product, but genuinely believe in the positive impact solar energy can have on our planet and our wallets. They took the time to share success stories from other clients, which further solidified my trust in their expertise. By the end of the consultation, I felt empowered and excited about the prospect of going solar. The customized plan they laid out was tailored to my specific needs and budget, and I left the meeting feeling confident in my decision to move forward. If you're considering solar energy, I highly recommend Solar Sesame. Their dedication to customer satisfaction, expert knowledge, and commitment to sustainability make them a standout choice in the solar industry. I can’t wait to move ahead with my solar installation, and I owe it all to the fantastic team at Solar Sesame! Thank you for an outstanding experience!

1 month ago

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Reply from SolarSesame

Hi Jodi,

Thank you so much for your wonderful review! We’re over the moon to hear that your solar consultation experience with us was so positive and empowering. At SolarSesame, we aim to ensure that every homeowner feels informed, supported, and confident in their decision to go solar, so it’s fantastic to know we were able to deliver that for you.

Your kind words about our team’s professionalism and passion for renewable energy truly mean the world to us. We’re thrilled that you found the consultation thorough, transparent, and enjoyable, and that we could help make the process clear and approachable.

We’re excited to work with you as you move forward with your solar installation, and we’ll be here every step of the way to make sure everything goes smoothly.

Thanks again for choosing SolarSesame and for being part of a brighter, greener future!

Sunny regards,
SolarSesame Care Team ☀️

Oct. 11th, 2024

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Jessica Chambers

Erika W. Was the employee that I spoke with. She was very patient, friendly and knowledgeable of the solar. It was easy to get an appointment scheduled for installation. Very professional and informative. Best customer service ever most definitely will refer others to her.

3 weeks ago

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Roger Wamtz

Got recommended by a friend who had a solar consultation with them. Great company, easy to talk with and answered all my questions without trying to sell me with each question I had. Too many trees to get solar for now. Would recommend to anyone who asks.

3 weeks ago

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Ananya Patel

I chose to go with SolarSesame because they don’t use subcontractors for anything, the last thing I wanted was someone falling off my roof and me being liable, but thankfully they assured me that all of their employees are protected under company insurance!

3 weeks ago

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Neha Agrawal

The staff at SolarSesame were friendly and knowledgeable, which made me feel at ease. But, I was confused about the financing options available. I was glad they took the time to explain everything, and once I understood my options, I felt confident moving forward.

3 weeks ago

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Riyah Singh

I’ve been tracking my energy bills since I installed my solar system with SolarSesame. While I’ve seen a decrease in my bills, it took longer than I expected to get everything up and running. Initially, I was worried that I made the wrong choice, but the savings are starting to show, and I’m feeling good about my decision.

3 weeks ago

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Staci Allen

The initial consultation was informative and personalized. The representative took the time to assess my energy needs and clearly explained the benefits of going solar, including potential savings and environmental impacts. I never felt pressured; instead, they provided all the information I needed to make an informed decision.

3 weeks ago

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Alan D

My experience with SolarSesame was fantastic from start to finish. The process was smooth, with clear communication and no surprises. The team was friendly, professional, and answered all my questions, making the transition to solar easy and stress-free. Installation was quick and neat, and I’m already seeing savings on my energy bills! Plus, their warranty gives me peace of mind. If you’re thinking about going solar, SolarSesame is the way to go!

1 month ago

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Reply from SolarSesame

Thank you so much for sharing your positive experience with SolarSesame! We’re thrilled to hear that the process was smooth and stress-free, and that our team was able to provide clear communication and professionalism throughout. It’s great to know you’re already seeing savings on your energy bills! Providing peace of mind with our warranty is something we’re proud of, and we’re happy it made a difference for you. If you ever need anything else or have further questions, feel free to reach out. Enjoy your solar savings!

Sunny Regards,
The SolarSesam Care Team

Oct. 18th, 2024

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Timothy Wammack

The best company I’ve had the privilege of working with. Grateful everyday for a positive work environment that puts the customers and employees needs above all else. Highly recommend this amazing company.

3 weeks ago

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L. Ray

Amazing staff, very professional. I felt like they were listening to my needs and tried to save me the most money as possible. Wasn’t able to go solar but would recommend this company.

3 weeks ago

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Patricia

I would not score them well. It took over 7 months to get the installation done and done right. The finished product is not a pretty sight. Pipes all over the roof. The installers lived almost 6 hours away. They did the best they could with what the company gave them. They showed up in person trucks and rent trucks. I had to ask them to show me who the where. The paperwork with the city took forever. But they where hiring other companies to do the work. From what I see Solar Sesame is just a bunch of salesmen farming out work to many companies. We had workers from 3 companies. Never had one contact! If I had a issue today I would have no idea who to call! Yes the system works and yes! I had to call and call to get it done. To save a little money I would say pay more and get good service with another company.

2 months ago

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Reply from SolarSesame

We’re truly sorry to hear about your experience and the challenges you faced during the installation process. We understand how frustrating it must have been to deal with delays and a lack of clear communication, and we want to express our sincere apologies for the inconvenience.

At SolarSesame, we value feedback like yours, as it helps us learn and improve. Since your installation, we have made significant changes to our operations, including taking over our installations to prevent situations like this from happening again. We are committed to providing a seamless experience and better service as we grow in the solar industry.

We appreciate your patience and understanding, and we would love the opportunity to make things right. If there’s anything we can do to assist you further or if you have any concerns, please don’t hesitate to reach out directly. We want to ensure that your system continues to work perfectly, and we are here to support you.

Thank you again for sharing your experience, and we hope to earn back your trust in the future.

Sep. 12th, 2024

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Savitree Satram

Arthur W. came to my home to do an energy audit. My bill delivery & generation was only $60 and he honestly told me I’d save more money on the plan I’m on. I appreciate his honesty and will reach out only to solar sesame for any future solar needs

1 month ago

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Reply from SolarSesame

Hello Savitree,

Thank you for sharing your experience with Arthur W. and the energy audit! We’re glad to hear about his honesty and dedication to helping you make informed decisions regarding your solar needs. Your trust in Solar Sesame means a lot to us, and we’re here for any future assistance you may need.

If you have any further questions or require support, feel free to reach out anytime!

Best regards,
The Solar Sesame Team

Oct. 14th, 2024

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Michael Doyle

In addition to the user-friendly interface, SolarSesame offers a wealth of resources and information to educate homeowners about solar energy. The website provides comprehensive guides, FAQs, and helpful tips that further empower users to make informed decisions. This commitment to educating customers sets SolarSesame apart from other websites in the industry. Overall, I highly recommend www.solarsesame.com to anyone interested in building their own solar energy system. The user-friendly interface, coupled with the ability to visualize the system on your home, makes the website a standout choice. The attention to detail, informative resources, and visually appealing design all contribute to an exceptional user experience.

3 months ago

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Reply from SolarSesame

Thank you so much for your thoughtful feedback! We’re delighted to hear that you found our website both user-friendly and informative. Our goal is to provide a wealth of resources and a seamless experience to help homeowners make well-informed decisions about solar energy.

We’re thrilled that you found our comprehensive guides, FAQs, and visual tools helpful. Your high recommendation means a lot to us, and we’re grateful for your support.

If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to ensure you have all the information you need to make the best choice for your solar journey!

Best regards,
The SolarSesame Care Team

Aug. 1st, 2024

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MARIA ROBLES-KELLEY

I APPRECIATE THEIR TRANSPARENT PRICING, HELPFUL CUSTOMER SERVICE AND ABILITY TO DELIVER ON ENERGY SAVING PROMISES PARENTS SIGNED A CONTRACT AND SOLAR PANELS INSTALLED.

3 weeks ago

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Ayushi Khan

They understood that home improvement is a big decision and they answered all my concerns and laid out all the pricing and fees so everything was super transparent.

3 weeks ago

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Kristen

I came across solar sesame’s website and I used the calculator and I didn’t realize going solar would be so easy and affordable! I’m going to schedule my in person consult this week, so excited!

1 month ago

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Reply from SolarSesame

Hi Kristen,

We’re thrilled to hear that you found our website and calculator helpful in discovering how easy and affordable going solar can be! Scheduling your in-person consultation is an exciting step, and we can’t wait to help you on your solar journey.

If you have any questions before your consult, feel free to reach out. We’re here to assist you!

Best regards,
The Solar Sesame Team

Oct. 14th, 2024

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Review Source

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Stephanie Fields

I couldn't be happier with SolarSesame as my solar provider! Tim F. took his work very seriously, arrived on time and communicated clearly about what the project would entail. He displayed a high level of knowledge about solar systems and conducted a thorough assessment of my property considering factors like roof angles and energy needs. I was provided detailed explanations that helped me understand the process and benefits of solar energy. I highly recommend SolarSesame!

3 months ago

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Reply from SolarSesame

Thank you for sharing your positive experience with SolarSesame! We’re thrilled to hear that Tim F. provided you with exceptional service, from his punctuality to his thorough knowledge of solar systems. It’s wonderful to know that his clear communication and detailed explanations made the process easier for you to understand.

We greatly appreciate your recommendation and are delighted that you are so satisfied with our team. If you have any more questions or need further assistance, please don’t hesitate to reach out.

Sunny Regards,
The SolarSesame Care Team

Aug. 1st, 2024

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Layla

I've done a lot of research and want to go Solar! I've had friends who used Solar Sesame and they had nothing but kind things to say about the rep that came to their home and made a proposal for them. The sign up process was easy for them and they use quality panels...they also give a referral bonus. So, I'll definitely be helping a friend out and saving money on my PGE bill which I hate paying every month when I get my solar installed! Solar is the way of the future, I'm so excited!

3 months ago

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Reply from SolarSesame

That’s fantastic to hear! It sounds like you’ve done your homework and are making a well-informed decision. With SolarSesame’s great reputation, quality panels, and referral bonus, it seems like you’re set for a smooth and beneficial transition to solar energy. Plus, reducing that PG&E bill is definitely a win!

If you need any more information or assistance during your transition, feel free to reach out. Here’s to a brighter and more sustainable future with solar!

Excited for you,
The SolarSesame Care Team

Aug. 1st, 2024

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Deborah Yerby

I was able to do a phone consult with one of the managers and we are so excited to be going solar with Solar Sesame! We are going to save over $200 on our electric bill!

1 month ago

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Reply from SolarSesame

Hey Deborah,

Thank you for sharing your enthusiasm about going solar with Solar Sesame! We’re thrilled to hear that your consultation was helpful and that you’ll be saving over $200 on your electric bill. It’s rewarding to know that we can make such a positive impact on your energy costs.

If you have any questions or need assistance during your solar journey, please don’t hesitate to reach out!

Best regards,
The Solar Sesame Team

Oct. 14th, 2024

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Jordyn Rosetti

My friend recently told me about the extreme savings she’s gotten on her electric bill by going solar through Mei at Solar Sesame. I can definitely say after speaking with Mei myself that she did not disappoint and gave me the best quote for my home!

3 months ago

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Reply from SolarSesame

It’s wonderful to hear that Mei made such a positive impression and provided you with an excellent quote! We're thrilled that you’ve seen firsthand the benefits of going solar and that your friend’s experience aligns with yours.

If you have any more questions or need further assistance as you move forward, don’t hesitate to reach out. We're here to support you every step of the way!

Best regards,
The SolarSesame Care Team

Aug. 1st, 2024

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Lea Jamison

I had an excellent experience with SolarSesame! They patiently answered all of my questions and helped me truly understand the benefits of solar energy. Their knowledgeable team provided clear and thorough explanations, making the process smooth and reassuring. I can't wait to go solar with SolarSesame!

3 months ago

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Reply from SolarSesame

We’re thrilled to hear that you had such a positive experience with SolarSesame! It’s wonderful to know that our team was able to address all your questions and provide clear, thorough explanations to help you understand the benefits of solar energy.

Thank you for your enthusiasm and trust in us. We’re excited to help you make the switch to solar and look forward to supporting you every step of the way!

Best regards,
The SolarSesame Care Team

Aug. 1st, 2024

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Lucy F

When looking to sell my parents home, we went back and forth about if solar would be beneficial in increasing the property value. However, sitting through solar appointments was becoming overwhelming and made us give up hope on seeing the benefits. When we stumbled upon the SolarSesame page, we found the build your system tool and the solar calculators extremely helpful and were able to see the benefits clearly in front of us before deciding if we wanted to sit with the agent and if it would be a good choice for us.

4 months ago

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Reply from SolarSesame

We’re so glad to hear that our Build Your System tool and solar calculators made the process clearer and more manageable for you! It’s great to know that these resources helped you see the potential benefits of solar energy for your parents' home, especially when it comes to property value.

If you have any more questions or need further assistance as you make your decision, don’t hesitate to reach out. We’re here to help make the process as smooth and informative as possible.

Best regards,
The SolarSesame Care Team

Aug. 1st, 2024

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Review Source

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Rickle Paruthi San Jose, CA

we got quotes from a bunch of different places and the prices were all over the map. You've got to watch out, because some of these cheaper options are cutting corners with low-quality stuff from China. We decided to go with SolarSesame in the end because they were offering top-notch gear and service at a fair price. They really did their homework, looking into what we need now and what we might need down the line, and they sized the system just right. After chatting with them, it clicked that a couple of the other, more questionable solar companies had tried to lowball the system size to make their price seem more appealing. When the install day came around, the crew was here bright and early and didn't pack up until everything was done, all in one day!

8 months ago

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Reply from SolarSesame

Dear Rickle,

Thank you so much for taking the time to share your experience with SolarSesame! We truly appreciate your feedback, and we're thrilled to hear that you had such a positive experience with us.

We understand how overwhelming it can be to navigate through various quotes and options when it comes to solar installation. Our team at SolarSesame is committed to providing transparency, quality, and exceptional service to our customers, and we're delighted that you recognized and valued these aspects in your decision-making process.

Ensuring that our customers receive the best possible solution tailored to their needs is a top priority for us. We take pride in meticulously sizing the system to optimize performance and maximize your investment in solar energy.

It's disheartening to hear that some other companies may have attempted to cut corners or provide inadequate solutions. At SolarSesame, we believe in doing things right the first time and prioritizing the long-term satisfaction and success of our customers.

We're thrilled that our installation crew met and exceeded your expectations with their professionalism, efficiency, and dedication to completing the job to your satisfaction.

Once again, thank you for choosing SolarSesame for your solar needs. We're honored to have had the opportunity to serve you, and we look forward to continuing to support you on your renewable energy journey.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

Warm regards,


SolarSesame Care Team Specialist

Mar. 18th, 2024

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Review Source

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Dallas Szerszen

Using the Solar Savings Calculator was so easy! I haven’t really been seriously considering solar but finding out how much I could save took zero time, so now I’m more curious…

3 months ago

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Reply from SolarSesame

That’s great to hear! It’s always a pleasant surprise to see just how much you can save with solar energy. The Solar Savings Calculator is designed to give you a clear and quick snapshot of your potential savings, making it easier to explore your options.

If you have any more questions or need further details to help you make a decision, feel free to reach out. We’re here to help you every step of the way!

Best regards,
The SolarSesame Care Team

Aug. 1st, 2024

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Kerrie Sweeney

I met with a consultant from Solar Sesame and we went over the many calculators they have on their site and I also had a personalized proposal made for my home and I’m so excited to get started and save money my power bill! Oh yea they also gave me an amazing quote for a new roof! Win win!

4 months ago Edited October 14, 2024

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Reply from SolarSesame

That’s fantastic to hear! We’re thrilled that the interactive calculators on our website helped you see the potential savings and make the decision to go solar. It’s great to know that you found them useful in planning your solar journey.

If you have any more questions or need further assistance as you move forward, feel free to reach out. We’re here to support you every step of the way!

Best regards,
The SolarSesame Care Team

Aug. 1st, 2024

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Manan Paruthi

I finally made the leap to solar for my house, and let me tell you, it was a breeze! Alante took care of the heavy lifting; all I had to do was check things over and put my signature where it was needed - easy peasy. He's super professional and breaks everything down so it's easy to grasp. Made sure all my questions got answered too. Super happy with how everything turned out and I'd definitely recommend them to anyone thinking about going solar

7 months ago

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Reply from SolarSesame

We're thrilled to hear about your positive experience, and we're so grateful for your recommendation! Alante is indeed a true professional, and we're delighted that he made your transition to solar seamless and stress-free. Your satisfaction is our top priority, and we're always here to answer any questions you may have. Thank you for choosing us to be a part of your solar journey!
Thank you,
The SolarSesame Care Team

Mar. 26th, 2024

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Review Source

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vikram gandhi San Jose, CA

The journey to choosing solar energy was an extensive one for my family and me. It began when we received a hefty PG&E bill in July, prompting me to look into solar options, specifically wanting a Tesla battery. Mei, our Energy Consultant, was forthright and clear about the delays associated with the Tesla battery, and introduced us to the Sunpower Sunvault. After an additional week of diligent research, we decided to proceed and sign the contract. The installation team was exceptional, completing the project in just one day.

8 months ago

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Reply from SolarSesame

Dear Vikram,

Thank you for sharing your solar journey with us! We understand that transitioning to solar energy is a significant decision, and we're delighted to hear about your positive experience with SolarSesame.

We're glad that Mei, your Energy Consultant, provided you with transparent and helpful guidance regarding the Tesla battery and introduced you to the Sunpower Sunvault as an alternative solution. At SolarSesame, we strive to empower our customers with the knowledge and options they need to make informed decisions that best suit their needs.

It's wonderful to hear that after thorough research and consideration, you decided to move forward with us and sign the contract. We're committed to delivering top-notch products and services to our customers, and we're thrilled that you chose SolarSesame for your solar journey.

Our installation team takes great pride in their work, and we're thrilled to hear that they exceeded your expectations by completing the project efficiently and in just one day. We understand the importance of minimizing disruptions and ensuring a smooth installation process for our customers.

Thank you once again for entrusting SolarSesame with your solar energy needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to support you every step of the way.

Warm regards,

SolarSesame Care Team Specialist

Mar. 18th, 2024

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Carlos Ortez Los Angeles, CA

Mikey provided a comprehensive overview of solar energy through a detailed phone discussion, sharing all the crucial information about their product. Despite consulting with various solar providers, Solar Sesame stood out for their relaxed approach and the extensive insights they offered into available incentives and rebates, leading to my decision to go with them.

8 months ago

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Reply from SolarSesame

Dear Carlos,

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Mikey provided you with a comprehensive overview of solar energy and that our approach stood out among other solar providers.

At SolarSesame, we strive to offer personalized and informative consultations to help our customers make informed decisions about their renewable energy options. We're delighted that Mikey was able to provide you with valuable insights into available incentives and rebates, ultimately leading to your decision to choose us for your solar energy needs.

We're committed to delivering exceptional service and ensuring a smooth and seamless transition to solar energy for all our customers. If you have any further questions or need assistance throughout the installation process, please don't hesitate to reach out to us.

Thank you again for choosing SolarSesame, and we look forward to helping you harness the power of solar for years to come!

Warm regards,
SolarSesame Customer Care Team

Mar. 11th, 2024

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Verified Customer

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Review Source

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Doc Holliday Ennis, TX

Curtis is absolutely the BEST! I enjoyed his wisdom and knowledge of how solar works and exactly what I needed. He knew all the answers and was extremely honest about everything. He actually became a friend throughout the process. He did everything he said he would do. I highly recommend Curtis to everyone who ask about Solar. Doc Holliday- Texas

1 year ago

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Reply from SolarSesame

Your review made our day, Doc. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy your solar system and found the information provided so useful. We couldn’t create/provide the customer service that we do without great customers like you! Thanks for choosing us to deliver clean energy!
Warm Regards,
Madalyn Ferrara

Sep. 8th, 2023

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Monique Martinez

Website was great and helpful, employees are nice and knowledgeable, over all great experience.

3 weeks ago

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jeff POLARA

Trinity went above and beyond and answered all our question. She is a goto person...

3 weeks ago

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Matthew Vannicola

The company was so professional and the website was easy to navigate. Using the solar calculator better helped me understand my potential savings.

3 months ago

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Reply from SolarSesame

We're thrilled to hear that you had a positive experience with both our professionalism and website! It’s great to know that the solar calculator was helpful in clarifying your potential savings.

If you have any more questions or need further assistance, don’t hesitate to reach out. We're here to help make your transition to solar as smooth and informative as possible.

Best regards,
The SolarSesame Care Team

Aug. 1st, 2024

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Felicia Cruz

I love the user friendly website functions. The simulator made it easy for us to move forward with such a big decision. SolarSesame for the win!

3 months ago

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Reply from SolarSesame

We’re delighted to hear that our website and simulator helped make your decision easier! It’s great to know that the user-friendly features played a key role in your journey toward solar energy.

Thank you for your enthusiastic endorsement—SolarSesame is thrilled to be a part of your solar journey!

Best regards,
The SolarSesame Care Team

Aug. 1st, 2024

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Gabrielle Ferrara

Madalyn F. made my experience great! She took the time to explain everything to me and made sure I understood the product!

3 months ago

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Reply from SolarSesame

We’re so glad to hear that Madalyn F. provided you with a fantastic experience! It’s great to know she took the time to thoroughly explain everything and ensure you fully understood the product.

Thank you for sharing your positive feedback. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!

Best regards,
The SolarSesame Care Team

Aug. 1st, 2024

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Shreya Kareti Queens, NY

I was curious about solar panels and a friend recommended that I check out Solar Sesame's solar calculator. I hadn't even known where to start but Solar Sesame promptly connected me with the resources I needed. A representative from one of the solar companies that Solar Sesame works with (Sun Power, top in the country, as I've since learned) reached out to me within minutes of submitting my inquiry and answered all my questions. Thank you Solar Sesame for making this process accessible!

1 year ago

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Reply from SolarSesame

Shreya,
We want you to know how much we appreciate your review. Our staff works diligently to give homeowners the best experience possible. They will be thrilled to know their hard work has paid off.
Warm Regards,
SolarSesame

Jul. 31st, 2023

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amir hormozan Mission Viejo, CA

I am so happy to sign the contract with you. Andre, my representative is very knowledgeable, patient, helpful and friendly. I asking for measuring the EMF and he bought an special meter and share all information with me. He still follows up with me and wants to be sure everything goes by plan. My project manager, Cristin, is do nice too. She keep me update all the time. Actually all the KOTA group are amazing. Thank you Amir hormozan

1 year ago

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Reply from SolarSesame

Amir
We are so happy that Andre provided you with exceptional service! We will be sure to provide Andre with the recognition he deserves and thank you sincerely for the kind words.
Best,
SolarSesame

Jul. 31st, 2023

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Laura Liberatore Miami, FL

Really happy with my experience! Everyone I dealt with was nice and professional and we got solar installed on our roof in about a month. The guy we met initially from SolarSesame told us it could take 2 months, and I love it when companies underpromise and overdeliver! I have already recommended them to couple of friends who are thinking about switching to solar.

2 years ago

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Reply from SolarSesame

Laura,
Thank you for sharing your positive review of SolarSesame. Feedback like yours is valued by every member of the team and it motivates us to continue developing and growing as a company!

Jul. 31st, 2023

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Jim Hasapis Santa Rosa, CA

LIARS, LIARS, LIARS, Avoid this company like the plague! It took 10 months to get my solar working. There's thousands of dollars in damage to my home from their contractors and we are forced to go through our insurance company to get our home repaired. The rain gutters are rippled and bent from the ladder that was leaned against them, The whole electrical panel had to be replaced due to crossing the bus bar and causing an explosion. Our city inspector said this was a fire hazard. I could go on and on with the empty promises and lies. This company is all lip service and no action. I'm not sure how they're still in business!!!!!!

8 months ago

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Reply from SolarSesame

Dear Jim,

We're deeply troubled to hear about your negative experience and sincerely apologize for any inconvenience or damage caused to your home during the solar installation process. This is not the standard of service we aim to provide to our valued customers, and we take your feedback very seriously.

We understand the frustration and inconvenience caused by the delays and issues encountered with your solar installation. Our team is committed to rectifying these issues promptly and ensuring that all necessary repairs and corrections are made to restore your home to its proper condition.

Rest assured, we have taken immediate action to address your concerns and investigate the incidents you've described. We are working closely with our contractors and relevant authorities to ensure that proper protocols are followed and that incidents like these are prevented in the future.

Please know that customer satisfaction is our top priority, and we are committed to resolving this matter to your satisfaction. We would appreciate the opportunity to discuss your concerns further and work towards a resolution that meets your needs.

Thank you for bringing these issues to our attention, and we apologize once again for any inconvenience caused. Your feedback is invaluable to us as we strive to improve our services and ensure a positive experience for all our customers.

Sincerely,
SolarSesame Customer Care Team

Mar. 11th, 2024

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Randolph Bullhead City, AZ

Love our system . Since installation was completed we have had several power outages, which is frequent in our rural area. We would not have even known about the outages if others had not told us. We had power to our necessary systems like our well pump, fans and fridge and freezer. Plus we had lights.

1 year ago

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Reply from SolarSesame

Thank you, Randolph! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Oct. 18th, 2023