Solarmax Technology Reviews

On March 9, 2026, I spoke with you, Rueben, regarding an individual named Nick O, who represented himself as a sales representative for Solarmax. Nick O. worked directly with my wife and me during our decision to purchase solar services for our home. During our discussions, Nick O. represented that if we signed with Solarmax, the company was offering a promotional incentive that included the installation of a patio, valued at approximately $30,000, along with a $1,000 payment to the homeowner. At the time, we had already signed an agreement with another solar provider. However, Mr. Ochoa strongly encouraged us to switch, emphasizing that Solarmax offered a superior warranty and that the promotion was available if we chose to move forward with Solarmax. He also represented that Solarmax had sent him directly to our home to determine whether there was anything he could offer to earn our business. Based on these representations and our understanding that Nick O. was acting as an employee and authorized representative of Solarmax, we decided to cancel our agreement with the other provider and proceed with Solarmax. When the time came for installation, we experienced repeated delays and were given multiple explanations that ultimately resulted in no progress. As a result, I contacted Solarmax directly for assistance. After sending an email requesting next steps, I received a return phone call on March 10, 2026. During that conversation, I was informed that similar situations had occurred with multiple customers over the past thirty days. I was also told that Solarmax had recently cut ties with Nick O. and that he was not an employee but rather an independent contractor. This information directly contradicts how Nick O. represented himself during our interactions. At no point did he disclose that he was operating independently or outside the authority of Solarmax. Throughout the entire transaction, he presented himself as a Solarmax representative acting on behalf of the company. Regardless of his employment classification, Solarmax benefited from the sales generated through his representations, and he conducted business while portraying himself as acting on behalf of Solarmax. Based on the promises made during the sales process, we are requesting that Solarmax honor the promotional agreement that was offered to us. Specifically, we request either: Fulfillment of the promised patio installation as represented during the sale, or Compensation equivalent to the represented value of the patio, approximately $30,000, along with the $1,000 promotional payment promised to the homeowner. Additionally, after further review, I discovered that Nick O. does not appear to have been licensed to conduct door-to-door sales. Given the circumstances, we believe this matter may fall within the protections provided under the Consumer Legal Remedies Act. It is our preference to resolve this matter amicably and without the need for further action. We respectfully request that this matter be reviewed by your legal or executive team and that we receive a response outlining the next steps. We appreciate your prompt attention to this matter and look forward to hearing from you soon.

Do not waste your time with this company, they have very poor communications from sales persons to company management, not clear with thier warranties offer and they are double of the price of what I was looking for , I have found a system better then what solar max offered for $20,000 less ,yes 20,000 less apple to apple I've got a system offers same kw hour per year for alot less, Sergio is the sale person guaranteed to match prices and never heard from him lol I wonder why!!!I've sent all the estimates copies to him as he requested and promised to get back to me after he get back with his mangers and have an answer withen one day now eight days later and he still not answering the phone or text messages. So I went ahead and signed up with Sungevite solar company. I advices anyone who sees this post to shop around and get planty of estimates and warranty is very important. Warranty should includes parts and labor and shipping, materials and roof from leaks be smart and stay away from solar max

The worst! hard pressure sale , told them no because I didn't want any out of pocket then they came back and said ok we can do it with no out of pocket. I said no ! again they said I would save so much on my energy bill the sales man became really friendly with us ( first name basis) told him I needed to talk to hubby so he wanted to talk to hubby to. Long story short they didn't put enough panels I was buying them so I still had a electric bill because I was not producing enough energy so I still needed to use the city for electrical. They put the panels on the wrong side of the house. after a year of back and forth I told them to pick them up they tried to sue me for 30k and I went to court told the judge the panels can be sold and used so the sued me for 8k for a rebate that I only received 6k ... RUN FAR FAST!!!!!!!

There is a reason why Solarmax systems are so cheap. They find the cheapest labor and send this unqualified cheap labor onto your roof. Remember that! The solar system I purchased a year ago is generating solar energy however the roof tiles that was broken by the incompetent labor crew cause a major water leak in my ceiling. And, Solarmax refused to take responsibility. My problem was just that.., my problem, not they're problem!

Was anxious to purchase their system. Had credit check run only to find out their initial layout was inadequate and would not provide anywhere close to the maximum energy output. Did not do their homework during their initial assessment. Cancelled my contract!

Loving my system, Dan C. was an amazing friendly salesperson. He kept in touch with me the whole way. Love the system, and panels would recommend them to anyone. Mark J.

Their website after three times does not know where Tarzana,Calif is ,i don't need that kind of service