Solar Technologies: Read 81 User Reviews From Real Homeowners

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Verified Customer

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Joshua Trowbridge Soquel, CA

Keenan S and the SunPower team were the epitome of professionalism throughout the entire process of quoting, planning, installing, credits and rebates. To the penny, SunPower's quote was accurate. From our $1000 SunPower cash-back to our tax-rebate, everything went perfectly. Keenan is a great representative who believes in his company, says what he is going to do and does what he says.....as good as it get. Thank you Keenan!

4 years ago

Reply from Solar Technologies

Thank you for your review, Joshua! We are happy to hear about your awesome experience working with Keenan and the Solar Technologies team.

Dec. 30th, 2021

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Verified Customer

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James Fyfe Hercules, CA

Overall, I am very satisfied with SunPower by Solar Technologies. The sales representative was helpful and did not put pressure on us to make the purchase. She was also very good at helping us to get the right system for our needs. There were delays in getting permits due to Covid and that is understandable. There was also a delay in starting construction due to issues with Tesla's ability to provide the Power Wall battery. The company did a poor job in keeping us informed about the delay and letting us know what options were available to us. I had to call to find out abput the delay a few months after we got the permit approved. Then I found out that I could get the panels installed while waiting for delivery of the Power Wall. Installation was great and done very professionally. I would have given five stars except for the company's not keeping us informed during the delays.

4 years ago

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Verified Customer

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Jeff guertin San Leandro, CA

I was happy at first but was upset with them later. Part of my frustration was my own fault due to me not downloading the app or Taking in information better. One problem that seemed to repeat was that different parts of the company were not communicating with each other well enough. When my new panel was installed there was a miscommunication between the electrician that caused the project to last 3-4 days instead of 1. Later I was irritated when I belatedly downloaded the app and saw my solar not working during the sunniest part of the year. Issue was that I was given permission to operate and told so in an email, but I was not aware that my panels were turned off before that event and it was myself who had to turn them on. Found it irritating, the gap between what one person thought they were telling me and what I really understood. I know the issue was explained to me but the clarity of the issue and the coordination of it was not done well.

5 years ago

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Verified Customer

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Stephen Atwater Walnut Creek, CA

The installation was not done appropriately. There were panels that were not tightened down and I discovered them when inspecting the panels. Also, I was told certain things could be done that I requested, that when it came to the actual installation, it was determined that it could not be done. This after I repeatedly asked if it was certain that the electrical line could run though the attic, not on the roof. Obviously, I was not in a position to cancel the project at that time, not that I would have anyway. But, there was a lack of transparency from my perspective. Also, I was told I could evaluate how each panel was functioning from the Sunpower app. When I checked the app out, it was not possible and that Sunpower (Solar Technologies) monitors the function of each panel and would contact me if there were a problem. I would not know, since I have had no follow-up from the company.

4 years ago

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Verified Customer

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JANE MARTIN Berkeley, CA

Easy to work with and responsive to all questions, before and after the installation. Knew all the regulations, Fed, state, and city so there were no surprises in terms of cost. Worked well with the roofing company in terms of setting a schedule. Did the work quickly and cleaned up after themselves. Set up the app for me.

4 years ago

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Verified Customer

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Schliefer

I have already recommended this company to friends! They are a very trustworthy company. Installation had a few hiccups because the city of Oakland sent an inspector that required things I didn't think were necessary. Other than that, the glitches got worked out and everything Now that my panels are up and running, I'm seeing that they are producing at the estimated rate I was given which is a good sign. The Tesla batteries are performing well and overall the equipment is great. Their customer service is great overall. They are very accommodating and responsive to your potential problems.

5 years ago

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Verified Customer

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John A Hunt Aptos, CA

They rushed into the job without giving time to evaluate my roof. It clearly needed replacing. A few months later when I did replace my roof it was no longer eligible for a tax credit Plus they quoted me about as much as the entire solar cost to remove and reapply the panels. They did not credit my college which was my motivation for picking them. When I pointed this out to them they ignored me.

5 years ago

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Verified Customer

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Bauer

I have recommended them to several neighbors because I have enjoyed the experience. They were on schedule and completed installations in two days and followed up with the inspection within a week. They are very attentive. The price is right.

5 years ago

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Verified Customer

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Cosgrove

Everything is working. The whole system is producing as expected. I have had it for over a year and there have been no issues. They have been very responsive and helpful. I’ve only had one question but customer service was right on it.

5 years ago

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Verified Customer

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Daftary

I decided to go with SunPower because of their competitive pricing. I did lots of research beforehand to figure out that their product is superior. The company is very responsive and the installation went well.

5 years ago

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Verified Customer

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JohnC Palo Alto, CA

I like the design styling as well as technology in the Sun Power panels. They've been producing power about as advertised. Online monitoring is helpful though I only occasionally look at it now after a year.

5 years ago

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Verified Customer

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Tony Tseung Cupertino, CA

Such an excellent high producing product installed by an efficient highly organized team. Solar Technologies made to process so easy for me the homeowner. Customer service was and continues to be exemplary

5 years ago

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Verified Customer

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Helvey

Installation was very smooth. There was an incident where I was having connection issues and they helped me. It took a little bit of maneuvering but we got the right solution. Overall it has been a good experience.

5 years ago

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Verified Customer

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Feeney

It functions as expected. It is fairly consistent. I’ve been monitoring it regularly for the last few years since it was installed. We have had a few problems but they have been handled quickly.

5 years ago

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Verified Customer

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Gomez

The technicians have been helpful and very responsive. I appreciate they respond quickly to requests. The reinstallation of the microinverters was a little tricky and delayed but they are very good.

5 years ago

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Verified Customer

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O'Connor

They delivered as promised. Everything was on schedule and according to plan. It was completed with minimal effort on my part. It is working and my utility bills is very minimal.

5 years ago

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Verified Customer

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Bob

Performs even better than I anticipated. I have two systems and they are both performing at a high rate. I had a few panels that were damaged and they were able to replace with little hassle.

5 years ago

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Verified Customer

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Harry Dublin, CA

The quality of work was overall very good and attractive. Electricity production slightly exceeded expectations. The wait times for the installation and for service were long. The monitoring component has failed twice.

4 years ago

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Verified Customer

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Mary Beth T. Palo Alto, CA

Equipment is working with no problems since 2018. When the water main shut-off got damaged in the installation, the company hired a plumber that fixed it immediately.

4 years ago

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Verified Customer

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Sith Chaisurote Campbell, CA

The system works. However, there were defects that did not allow for optimal electric cost saving. It took company a long time to make repairs. Solar Technologies also requested multiple change orders that did not make sense. We had to push back on these change orders.

4 years ago

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Verified Customer

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Erwin Fremont, CA

They are great! Any issues or questions I had they where there on the spot. They did a wonderful job installing the panels and setting everything up

5 years ago

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Verified Customer

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Muse

It is a reputable, local company. It is a little slow getting back to me and the second installation is slow but the warranty is excellent and I haven’t had any problems with the equipment.

5 years ago

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Verified Customer

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Comport

It really is very efficient. It has been so good we really haven’t had to call the company about anything. It has gone very smoothy. It works without a problem.

5 years ago

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Verified Customer

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Grown

I think the equipment is excellent. I'm having trouble understanding my bill but it's partly my own fault because I need to reach out and take the time to figure it out and and talk to people that the company.

5 years ago

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Verified Customer

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Tripp

The sales person was extremely responsive and fantastic responding to questions. They have done what they said they would but not in the time they said they would.

5 years ago

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Verified Customer

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Shayan Sengupta Fremont, CA

did a good job. Efficiency of the system is best compared to other friends I know have installed solar with other providers

4 years ago

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Verified Customer

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Piero Pianetta Palo Alto, CA

Project delayed due to COVID but I was kept informed. Once project started, things moved very smoothly. Installation looks very good.

4 years ago

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Verified Customer

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Charles McGinnis Moraga, CA

Very professional and dependable during design and construction of my solar project. The system has met all my expectations

4 years ago

Reply from Solar Technologies

That is great to hear! Thank you for sharing your experience Charles!

Dec. 30th, 2021

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Verified Customer

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charles meyers Concord, CA

While the system works the original design was very flawed. The panels were placed where the sun only hits in the afternoon whereas half should have been on an adjacent roof. The trueup last year was over $400.00. The salesperson indicated tome that his design would be sufficient to power any future needs even if I installed an outlet for an electric car. Obviously that was not a true statement.

4 years ago

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Verified Customer

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Bruce Joe Yuke Orinda, CA

Knowledgeable and responsive. Installation due to the Pandemic was SLOW. Permitting was slow too - but that is not under their control. Job site was kept very clean too!

5 years ago

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Verified Customer

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Stan Ferro Santa Clara, CA

Process was easy from start to finish. They kept us informed at each step. It was actually an enjoyable home upgrade project!

5 years ago

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Verified Customer

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Robert SHaffer Watsonville, CA

My two experience with Solar Technologies has been very positive they're professional, experienced, knowledgeable and accommodating.

5 years ago

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Verified Customer

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Noel Bennett Oakley, CA

Professional service all the way from design to installation. Transparent communication around schedules and expert work.

5 years ago

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Verified Customer

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Waidhofer

It looks great. It was a long drawn out transaction but they have a good deal. Customer service is a little slow but they are spot on.

5 years ago

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Verified Customer

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Efren Caliboso San Jose, CA

Very professional and kept me updated throughout the whole process including city inspection and approval.

4 years ago

Reply from Solar Technologies

Hi Efren, Thank you for choosing Solar Technologies, and for take the time to write a review. We appreciate your feedback and are happy to hear about your 5-star experience with our team!

Aug. 2nd, 2021

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Verified Customer

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Renee Cameto Oakland, CA

Personal, knowledgable got the installation done promptly. Delay of over 1 year to get batteries from their supplier Tesla, so very frustrated with them

4 years ago

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Verified Customer

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Larry Gossett Walnut Creek, CA

Had a good experience, knowledgeable staff in both office and field, good communication. Two thumbs up

5 years ago

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Verified Customer

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Richard Rasmussen Aptos, CA

Efficient design, install. Sales was not heavy handed. Permitting process was as efficient as possible.

5 years ago

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Verified Customer

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Boscacci

The process was awkward, I had to have them redo the electrical bit it works and the product for the price is good.

5 years ago

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Verified Customer

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Crockett

We’re very happy with the work. They have worked well. We see good results and we are very pleased with them.

5 years ago

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Verified Customer

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Rashid

I have always had positive experiences with SunPower. Installations were smooth. The price is competitive.

5 years ago

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Verified Customer

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Keneipp

It seems like it is high quality. They were efficient and timely getting it set up. They did a good job.

5 years ago

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Verified Customer

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Hussein Jamsheed Berkeley, CA

I thought the associates did very good job, and I was well informed on the progress and status of the project.

4 years ago

Reply from Solar Technologies

We are so happy to hear that you felt well informed throughout the process. Thank you for your review, Hussein!

Dec. 30th, 2021

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Verified Customer

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Anne Berkeley, CA

Process of signing up was easy, work was done efficiently and the solar technology works well

4 years ago

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Verified Customer

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Tina Nguyen San Jose, CA

Great work team and excellent service plus my electric bill much cheaper nowadays

4 years ago

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Verified Customer

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Junaid Qurashi Los Altos, CA

The product has an excellent performance. And support is always available to answer any questions.

4 years ago

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Verified Customer

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Greg Concord, CA

Efficient, dependable, cost competitive and went the extra steps to make sure I was satisfied.

5 years ago

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Verified Customer

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Christina Chavez-Johnson San Leandro, CA

We asked for more panels which we got and it still isn't really enough... sad they were so far off. Also it ends up being quite expensive.

5 years ago

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Verified Customer

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Johnson

The installation of the solar panels was handled quickly and clean. I have gotten good result from it.

5 years ago

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Verified Customer

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Luk

The process is pretty smooth. The staff is very responsive. They follow through.

5 years ago

Solar Technologies Reviews

Summary of Reviews