Solar is Freedom: Read 246 User Reviews From Real Homeowners

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Wendy Figgins Marysville, OH

This company has been the most responsive of all the companies we have spoken with. Jennifer, our representative, has always been prompt and knowledgeable. She worked well and around the clock for any questions we presented during or after the virtual conversations we shared.

3 years ago

Reply from Solar is Freedom

Great to hear! Jennifer always does a great job!

Jan. 29th, 2021

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Brian Long Indianapolis, IN

The thing I like the least about solar is freedom is it took them a while to get started the thing I like the most is when they got started they did an awesome job fast courteous friendly they knocked it out and it's working great Shelby key my contact person and she is awesome

3 years ago

Reply from Solar is Freedom

Great job Shelby! Thanks for the awesome feedback Brian. Welcome to the solar community!

Jan. 14th, 2021

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Mark Louisville, KY

The Experience Was great. The sales man was on top of his game and freindly. If we had any questions he took the time to explain them. Its like talking to a friend.I wish more companys were like this. The install was smoth and the installers were perfessional. I have no complaints.

3 years ago

Reply from Solar is Freedom

Great to hear! We are very excited to welcome you to the solar community!

Jan. 14th, 2021

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Susan M Elizabethtown, KY

I have never had such an attentive team. Starting with Shelby who kept me informed about the status of my installation to the installers, I was kept informed what was next. The company is very hands on and is also very reachable. I would recommend this group to anyone without hesitation. This is the team to go with.

3 years ago

Reply from Solar is Freedom

Great review! Shelby always does an awesome job! Way to go Shelby!

Jan. 6th, 2021

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Sandy Schlager Cincinnati, OH

I had solar panels installed this fall. It has been a wonderful experience. The installers were prompt and very efficient . My bills have dropped, even with less sun. I can't wait to see what happens in the summer. I worked With Adam T, he was very helpful and full of good information. Sandy Schlager

3 years ago Edited September 14, 2021

Reply from Solar is Freedom

Great job Adam! Sandy, thank you for the feedback! Welcome to the Solar Is Freedom community!

Dec. 29th, 2020

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Dennis Dayton, OH

Outstanding customer service. The only people from the company I actually saw were the installers. However, the people I spoke with on the phone were knowledgeable, courteous and were in constant contact with me through the entire process.

3 years ago

Reply from Solar is Freedom

Great feedback! We are always keeping safety first, especially with COVID! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Rebecca Ann London, OH

Solar is Freedom has been great to deal with for our solar panel needs. Alex H was very easy to work with. He walked us through every step and detail of their program. The two days they took to install the panels was done with exception professionalism. We are very happy with our decision to go with Solar is Freedom.

3 years ago

Reply from Solar is Freedom

Great job Alex! Thank you for the wonderful feedback! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Barbara Union, KY

We are very happy with the solar panels installed by Solar is Freedom. We have saved on our electric bill since the installation and turn over was complete. Our bill is about $18 a month compared to well over $100. The installers were great, very professional. I would recommend this company.

3 years ago

Reply from Solar is Freedom

This is phenomenal feedback! Very excited to hear that! We love to hear about how much our solar homeowners are saving! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Kelly Oeder Morrow, OH

I signed up in March 2020, just before the world shut down from COVID. In spite of all the restrictions, it was a seamless, no hassle installation. I started saving money immediately and actually look forward to seeing my electric bill now! Very satisfied and would highly recommend!

3 years ago

Reply from Solar is Freedom

This is excellent feedback! We very much appreciate you sharing this with us! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Connie Bryant ,

Everything about our sales process has been fully explained, and the benefits were surprisingly good. We thought for sure we wouldn’t be able to afford to do this but the math made it an easy decision! We are eager to see our new system installed and working!

3 years ago Edited September 14, 2021

Reply from Solar is Freedom

Thanks for the great feedback! Welcome to the Solar Is Freedom community!

Dec. 10th, 2020

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ne14golf Richmond, KY

After getting a large electric bill we decided to check out solar. We contacted Solar is Freedom and spoke with sales rep Jaylen J. Jaylen is extremely personable and provided a very well thoughtout presentation and answered all of our questions.

3 years ago Edited September 14, 2021

Reply from Solar is Freedom

Jaylen does an excellent job! Very glad to hear the experience was so positive! Welcome to the Solar Is Freedom community!

Dec. 10th, 2020

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a pillar Farmington, MI

WE HAD THIS INSTALLED THIS PAST SUMMER. THE PROCESS COULDN'T HAVE BEEN SIMPLER. GOING SOLAR MIGHT BE INTIMIDATING BUT THIER CUSTOMER SERVICE WAS VERY REASSURING. YOU WILL STILL PAY A FEE TO THE ELECTRIC COMPANY FOR MONITORING, BUT OUR BILL DROPPED TO $13 DURING THOSE SUMMER MONTHS.

3 years ago

Reply from Solar is Freedom

Great feedback! Thanks for your continued support! Welcome to the Solar Is Freedom communithy!

Dec. 8th, 2020

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Ryan Schaffner Columbus, OH

They were great to work with - answered all the questions I had prior to signing, the install team was great, and the follow up has been fantastic. They are quick to respond to any questions and did a great job with everything. I highly recommend them!

3 years ago

Reply from Solar is Freedom

Great to hear! Keep following up with your Account Manager on the Customer Advocacy Program. Welcome to the Solar Is Freedom community!

Dec. 8th, 2020

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Gisele Hopkins ,

Over-all was a great experience Kyle made such a great impression on my neighbor she recommended them. Yes she was right his explaining of how it all works and the advantages won my husband over to my side thanks Kyle for your patience and willingness to work with us. Great team of people to work with love the follow through they give.

3 years ago

Reply from Solar is Freedom

Great to hear Kyle did such a great job! Welcome to the Solar Is Freedom community!

Dec. 8th, 2020

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Beccy Coshocton, OH

We had the panels installed last March and have been very pleased with the results. Our electric bill was about $20 a month all summer and even our Nov Bill was only $40 when we were used to paying between $160 to over $200. Brian B was great to work with and professional with no pressure. Definitely recommend.

3 years ago

Reply from Solar is Freedom

Brian does an excellent job! We are thrilled to hear everything is working out so well! Welcome to the Solar Is Freedom community!

Dec. 8th, 2020

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Lisa Sippel West Salem, OH

Solar is Freedom made it so easy for me to convert my farm to solar! The consultation was quick, informative, and SAFE ( zoom). The installation took no time at all, the staff were courteous and efficient and my questions are answered quickly. I am saving tons of money on my electricity and I love using renewables to do it!! Definitely call them!

3 years ago

Reply from Solar is Freedom

Safety is at the forefront of everything we do both with our installation crews and our customers, we really appreciate this feedback! Welcome to the Solar Is Freedom community!

Dec. 8th, 2020

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Jory Authement Mount Vernon, OH

Solar Is Freedom was very professional and upfront from initial contact to flipping the switch to turn the system on. They handled all the necessities to make the install pain free. I would and have recommended Solar Is Freedom to others!

3 years ago

Reply from Solar is Freedom

This is great to hear! We strive to ensure transparency and consistency through the entire process! Welcome to the Solar Is Freedom community!

Dec. 4th, 2020

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Andrea Palmer ,

I just purchased my solar system and awaiting installation. Karim has been awesome through the whole process! He really took the time and explained everything in detail. He has kept me informed on a weekly basis about the progress of my installation. I’m looking forward to working with this amazing company! Thank you Solar is Freedom!

3 years ago

Reply from Solar is Freedom

Karim is awesome! We are so happy you are part of the Solar Is Freedom community! Thanks for helping us spread the word!

Dec. 2nd, 2020

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Kim Regan Florence, KY

This was a great and easy process. From the first meeting with Patrick to the install of the panels and the final hook up, they took care of everything. the panels look great on the house and it is exciting to be producing our own electricity. I would highly recommend Patrick and Solar is Freedom to anyone I know that is interested in Solar

3 years ago

Reply from Solar is Freedom

Great job Pat! Kim - thanks for such an excellent review!

Nov. 18th, 2020

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Jon Polstra Wilmington, OH

We are happy with our experience with Solar is Freedom. Adam is knowledgeable, and willing to put in the extra effort to help us through the installation process. The install process was fast, and problems were addressed quickly.

3 years ago

Reply from Solar is Freedom

Adam does a great job! Thanks for the feedback Jon!

Nov. 9th, 2020

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Jacob Kleman Akron, OH

Had a great experience with the whole process. Karim K. was very knowledgeable and got back quickly with answers to any questions. Surprised how much energy i am producing in the winter cannot wait to see what summer brings.

4 years ago Edited September 14, 2021

Reply from Solar is Freedom

Great to hear!! Karim does an outstanding job! Looking forward to your help in growing the Solar Is Freedom community!

Oct. 20th, 2020

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Gracie Taylor Louisville, KY

4 years ago Edited June 1, 2022

Reply from Solar is Freedom

Love the review! Great work Andrew!

Oct. 16th, 2020

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Daniel Rebilas Hebron, KY

Solar IS Freedom!!! As a retired science teacher of 38 years, I've discussed solar energy with my students for years. The process was extremely easy and seamless. I couldn't be more satisfied with my system. My energy bill has dropped from nearly $200/mth to $20/mth or less. Solar IS Freedom! Dan Florence KY.

4 years ago

Reply from Solar is Freedom

What a phenomenal review! Thank you for such an amazing endorsement of both solar and our company!

Oct. 14th, 2020

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JACKIE WALTERS Amelia, OH

Excellent job in installing solar panels and they started working right away. We were on budget billing with our energy company and the amount owed is already paid down. Our bill was only $61.24 this month compared to 3 months ago on the budget billing it was $290.00. I would recommend getting this done WOW!!!

4 years ago

Reply from Solar is Freedom

Thanks for such an outstanding review!

Sep. 15th, 2020

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B.J. Kelly Marysville, OH

I am so happy with Solar is Freedom! Chris was great to work with and was very patient with us. Our electric bills were so high and I'm impressed with how having these solar panels have brought that bill down. Sunny days are even better now! B.J. Kelly

4 years ago

Reply from Solar is Freedom

Thanks for such an awesome review! Chris always does a great job!

Sep. 9th, 2020

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Aaron Isaacs La Grange, KY

4 years ago Edited June 1, 2022

Reply from Solar is Freedom

Love to hear it! Make sure you take advantage of our Customer Advocacy Program!

Sep. 3rd, 2020

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Melinda Dolack Louisville, KY

Working with Solar Is Freedom and Karim K were such a pleasure!!! Karim was extremely professional and was able to answer all my concerns and questions. The presentation was so informative but down to earth-explaining the solar questions. When have you been excited about a product??? I am truly excited to go solar!!!

4 years ago

Reply from Solar is Freedom

Thank you so much for the enthusiastic review!! We are also extremely excited for you to see the savings!

Aug. 24th, 2020

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Glenn Geiger Middletown, OH

Very professional and non pressure. Looked at several companies and decided on them. Patrick was our salesman and the install crew of will and Tre were great. Absolutely no regrets and would recommend to everyone. My 36 panel system is working for us!

4 years ago

Reply from Solar is Freedom

Awesome review! Pat, Will and Tre are always do a great job!

Aug. 13th, 2020

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Stirling Shelton Cincinnati, OH

Evan and his team has been wonderful through out the entire project. From helping explain the entire process to guiding me thru the software. Every tradesmen who work on and in my house was professional and answered all my question. And I had a lot. Thanks for a great Solar Panel system.

4 years ago

Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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Jeff Hutchinson Cincinnati, OH

From start to finish, I have been impressed by the professionalism and communication that we have experienced as we discerned the best way forward for our project, as they moved through the installation phase, and in their follow-up to ensure our satisfaction.

4 years ago

Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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Stephanie Cherry Philadelphia, PA

We met with Solar is Freedom at the home show. After talking to them, we had them out for our engineering survey. Throughout the process they have been very informative. They never over hype what they can do and made us feel very comfortable with the process. Our Sales rep, Evan is great to work with.

4 years ago

Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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Janice Evans Grove City, OH

Solar is freedom is a local company. Alex H. Sales consultant was great at addressing all my concerns. Explained the benefits of solar, companies warranties and services offered by the company. Step by step how installation would go. Installers done a great job! Ed. Evans

4 years ago

Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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Louie R Cincinnati, OH

Evan was great! He made everything Very clear and easy to understand. The installation was smooth and everything was completed very quickly. The panels work amazing and I have had no interruption in service. I highly recommend using this company and going through Evan!

4 years ago

Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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Jordan Buford Trenton, OH

Solar is Freedom made the whole process super easy. They explained everything from start to finish and even got the job done a month earlier than they had promised. I didn't have to pay anything upfront and got a great loan with a payment of 50 some dollars lower than my average monthly electric bill. My first month in and I'm already producing more power than I'm using. Solar is freedom is an honest company with great customer service. I highly recommend you give them a call.

2 years ago

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David miller Washington, DC

I had a great experience with Solar is Freedom! Right from the start, everything was explained so I could understand it and make sense to me. Patrick was always keeping me up to date with what was going on and the timeline of everything. We had several weather delays which were worked around and everything is working well and would recommend them to anyone interested.

2 years ago

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Delores Roberts Dayton, OH

We researched quite a few solar companies and after speaking with Adam we decided to go with Solar Freedom. We are so glad we did! They were very professional and the installation went extremely well. Adam was always there to answer any and all questions we had and would go out of his way to make sure we were satisfied with everything from financing to installation, to ensuring the system was up and running correctly. I will recommend Solar Freedom to all my friends. Great experience!!

3 years ago

Reply from Solar is Freedom

Thanks for the feedback! Welcome to the Solar Is Freedom community!

Aug. 16th, 2021

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Verified Customer

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Michael Prather Georgetown, KY

Very professional from sales to install. Answered any questions that I had before and after contract.

3 years ago

Reply from Solar is Freedom

Awesome to hear! Welcome to the solar community!

Apr. 19th, 2021

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Mike Mayfield Bardstown, KY

I can not in honest tell you that solar is freedom is a bad company. But I can say this is my on going problem. I can not reconcile my electric bill to my app. I asked my account manager witch has left the company. And got I’ll find out. I’ve asked and sent emails out no answers. I’ve even asked person on app he took all my information and no answer. I dug and found the answer myself. When they installed my system the electrician did not install the meter monitor in the correct place and now I do not know who to call. I’ll never be able to reconcile using the app and electric bill. No one will return my emails. So that’s my story and it’s a loosing opportunity for all.

1 year ago

Reply from Solar is Freedom

I'd be happy to look into this. Please email us at customersuccess@solarisfreedom.com and I can take care of you from there.

Mar. 6th, 2023

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Glenn Oldenburg San Francisco, CA

Great team to work with and the process was simple and with no pressure. I would recommend them to anyone, Solar is really the way to go for cost savings and better for environment impact.

1 year ago

Reply from Solar is Freedom

Thank you, Glenn!

Mar. 6th, 2023

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Neville Jacob Louisville, KY

Adam is great showing us how it’s pay for electricity each month or pay a little more now and enjoy lower fees later. Enjoying the federal stimulus for 2021. In my area significant increase in electricity rates.

2 years ago

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Dale Wemmer Warsaw, IN

The panels are up and working great. The install went well even though it was two months behind schedule. After the install it took several weeks for them to communicate to the power company to get us switched over to net metering. Next they promised they would monitor our system 24-7 so if anything was wrong they would know it right away. The monitoring system quit working after just a few weeks and it took three months and several phone calls and emails before they came out and fixed it. In other words, they do not monitor the system like they say. They told us we had two months before we had to start making payments on the system. Then we found out we were accruing interest during that two months so the first two payments went to just paying the accrued interest. Lastly, when filing for the tax credit we find out we can only claim the amount spent on materials, not labor. They told we would be able to claim the full amount. That is wrong and deceiving! Trying to get the information to file taxes has been like pulling teeth.

2 years ago

Reply from Solar is Freedom

Thank you so much for your constructive feedback. We take customer satisfaction very seriously and always work to set the right expectations. We certainly would never want over promise and under deliver so it's important we address your issue. If you kindly email customersuccess@solarisfreedom.com will get right on it!

Feb. 4th, 2022

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Eric Indianapolis, IN

The install team did a great job and was very friendly. My sales representative Adam T was amazing to work with as well. So glad we made the choice of going with Solar is Freedom!!!

3 years ago

Reply from Solar is Freedom

We love the feedback Eric! Thank you so much we share this internally with our team. Shine on!

Feb. 4th, 2022

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Dan H Louisville, KY

Our experience with Solar is Freedom has been a good marriage from the onset. Initially there were hurdles to overcome. One of the most obvious of the hurdles was in dealing with communication and subcontractors. We feel that those issues have been resolved and we're now ready to go online.

3 years ago

Reply from Solar is Freedom

Great feedback! Welcome to the Solar Is Freedom community!

Oct. 7th, 2021

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Bert Remley Indianapolis, IN

Had a great experience with Solar Is Freedom. Adam was very helpful with answering my questions, and helping us get the system we needed. I would recommend them for your solar needs!

3 years ago

Reply from Solar is Freedom

Great feedback! Welcome to the Solar Is Freedom community!

Aug. 5th, 2021

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JEANETTE RIGGAN Jackson, OH

the company stayed in touch with us through the whole process were polite and the job was done very neatly and the cleaned up after things were explained in a way you understood and Adam was great

3 years ago

Reply from Solar is Freedom

Great feedback! Glad to hear Adam and the project team kept you updated! Welcome to the Solar Is Freedom community!

Aug. 4th, 2021

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Amber Money Shepherdsville, KY

Karim and his team went above and beyond. Amazing company with amazing professionals. So happy with our solar panels and system. Love going green to help this planet. Highly recommended!

3 years ago

Reply from Solar is Freedom

Love that feedback! Welcome to the Solar Is Freedom community!

May. 11th, 2021

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Brandon Beard Louisville, KY

I had a great experience with Solar is Freedom. They where prompt and courteous during installation. I am pleased with the savings on my utility bill. They have been supportive every step of the way. I am very pleased.

3 years ago

Reply from Solar is Freedom

Outstanding feedback! Welcome to the Solar Community!

Apr. 26th, 2021

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Michael Samples Lexington, KY

The best part about our experience with Solar is Freedom was the care and attention we received from our sales rep Shelby. She was available 24 seven and responded promptly with any issue or question we had.

3 years ago

Reply from Solar is Freedom

Great to hear! Unbelievable job Shelby! Welcome to the solar community!

Apr. 7th, 2021

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Rick Graman London, KY

All the people at Solar is Freedom that we dealt with - from our salesperson to the installers - where very professional, knowledgeable, and willing to take time to answer all my questions. I highly recommend this company!!

3 years ago

Reply from Solar is Freedom

Great to hear! Our mission is to democratize energy. We want every property owner to have the same experience you had! Welcome to the solar community!

Mar. 27th, 2021

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Alex Tomes Cincinnati, OH

I felt like we have been friends for a long time upon first speaking with solar is freedom. Excellent customer service. Polite,friendly, caring. Can’t say enough good things about company! Keep up the good work!

3 years ago

Reply from Solar is Freedom

Awesome feedback, Alex! Welcome to the solar community!

Mar. 8th, 2021

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