Solar is Freedom: Read 246 User Reviews From Real Homeowners

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Jason Cross Louisville, KY

We've had a great experience with Solar is Freedom. Our rep, Shelby, has been very knowledgeable and responsive to all of our questions (and there were a lot as we learned the details of solar, how we save and installation). She didn't pressure us with a "sales pitch" but provided as much data as we requested in order to make an informed decision. In addition to Shelby, everyone we've dealt with at SiF has been nothing but professional and polite. Due to the crazy weather, our install has been moved back but the SiF team has kept us in the loop the entire time.

3 years ago

Reply from Solar is Freedom

Awesome to hear, Jason! Shelby always does a great job! The weather has caused some significant delays this year, but our project team can handle anything. Welcome to the solar community!

Mar. 8th, 2021

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Paul E Denny Indianapolis, IN

3 years ago Edited June 1, 2022

Reply from Solar is Freedom

Great job Shelby! Awesome to see! Welcome to the Solar Is Freedom community!

May. 3rd, 2021

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Matthew Neal ,

Solar is Freedom did my Solar installation in early 2021, My account manager Chris S is the best. He helped me build a solution specific to my needs and is always very responsive to any questions, The installers were super professional and took great care with my property. The panels look amazing, The customer service from Solar is Freedom has been incredible.

3 years ago

Reply from Solar is Freedom

Great feedback! Chris always does a great job. Welcome to the Solar Community!

Feb. 11th, 2021

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Alison Hilliard, OH

Couldn’t be more pleased. Excellent sales presentation answered all my questions. Installation occurred on time with minimal disruption. The installation looks gr8 and has performed as promised. The system was sized appropriately so I’m getting the biggest ROI possible. I’ve had one technical issue which was addressed and resolved promptly. Warranty covers the life of the system and is transferrable. Gr8 company to work with.

3 years ago

Reply from Solar is Freedom

Great to hear this awesome feedback! Welcome to the Solar Is Freedom community!

Dec. 16th, 2020

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Dave Smith Cincinnati, OH

Solar is Freedom was excellent to work with and I highly recommend them if you are considering going solar! The sales rep and installation crew were professional and gave knowledgeable and honest answers my many questions. My solar panels with battery backup system were installed in September 2020 (about three months ago) and we have seen the expected solar system production and cost savings on our monthly energy bills. Overall, I am extremely satisfied.

3 years ago

Reply from Solar is Freedom

This is fantastic feedback! We are so glad to hear everything went well. Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Libertarian Lt ,

We shopped 5-6 different solar companies to get a system on our home. Solar is Freedom had the by far best customer service and salesman. Alex H as great. Everything from the initial conversation to the company, process and product overview to the install and setup was amazing. He really worked hard to get us the right loan and system for our home. The install was completed in about 1-1/2 days. I would highly recommend Solar is Freedom.

3 years ago

Reply from Solar is Freedom

This is excellent feedback! We would like to follow up further, can you share with us the best email to contact you on?

Dec. 14th, 2020

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Carla Hack West Chester, OH

I am highly satisfied with my experience with Solar is Freedom. They were so professional, installation was seamless and the solar panels are saving me so much money on my electric bill each month! My bill is easily cut in half. I tell everyone I know that they should get in contact with Solar is Freedom and start saving money today! I highly recommend ithem!

3 years ago

Reply from Solar is Freedom

Awesome feedback! We are so happy you had an excellent experience! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Deana Schuler Naperville, IL

My husband and I had our solar panels put on a few months ago. We had to have them put on the front of the house because of how it faces. No one hardly notices them until we point them out. The people who put them on were very professional and friendly and did a great job. Our electric bill has dropped almost $75 a month! We love them and would recommend them to everyone for a cost saver and for helping the environment.

3 years ago

Reply from Solar is Freedom

Awesome feedback! We love to hear about savings! We will pass along the message to the installation team! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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David j Maguire Westerville, OH

I researched six solar companies and finally selected Solar is Freedom due to their price, technical knowledge, and helpful approach. The project leader, Brian B, did a fantastic job from start to finish and made it all an easy process. They organized everything – getting the HOA approval, getting the City of Westerville permits and net metering, and final approvals. The installation was completed in less than 6 hours. (29 panels) Look forward to man years of energy savings. I would highly recommend Solar is Freedom.

3 years ago

Reply from Solar is Freedom

What a phenomenal job Brian! No better praise than selecting us over 5 other solar installers! Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Jeff Key Indianapolis, IN

Solar is Freedom was an absolute pleasure to deal with. I had a system before that was badly misrepresented and I was very skeptical about getting another system installed. I was very upfront about this with my rep, Shelby. She answered all of my questions and I couldn’t be happier. I wound up buying 126 panels to offset bill by 100%. If you are looking at other companies know that Solar if Freedom does what they say!

3 years ago

Reply from Solar is Freedom

Excellent to hear! Shelby always does a phenomenal job. Welcome to the Solar Is Freedom community!

Dec. 15th, 2020

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Brian Elligson Winchester, KY

3 years ago

Reply from Solar is Freedom

Clay always does a fantastic job! Thanks for all the excellent feedback! Welcome to the Solar Is Freedom community!

Dec. 8th, 2020

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Robert Slonaker Newark, OH

3 years ago

Reply from Solar is Freedom

This is a fantastic review! Welcome to the Solar Is Freedom community!

Dec. 8th, 2020

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William Kone Louisville, KY

They were great. They walked us through the process and answered all our questions. They were very clear on the Pros and Cons of a solar system. We were very happy with them. The install team was outstanding. They showed up and went right to work. They did not take very long and the whole team stayed till it was done. They did a great job of clean up also. Very friendly and nice.

3 years ago

Reply from Solar is Freedom

We typically accomplish the installation in just one day! Thank you for the excellent feedback and welcome to the Solar Is Freedom community!

Dec. 8th, 2020

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Joshua Torpey Norcross, GA

From the first call the experienced and helpful staff guided us through the process taking time to answer all of our questions. We never felt pressured to commit to anything. They kept us up to date through the entire process and were always easy to get ahold of if we had any further questions. I can't recommend this company highly enough! Andrew was super helpful. Solar is freedom really came through for us!

3 years ago

Reply from Solar is Freedom

Andrew always does an excellent job! Thanks for the fantastic feedback. Welcome to the Solar Is Freedom community!

Dec. 8th, 2020

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Kathy Mann Cincinnati, OH

We were very sceptical about solar and it seemed there were horrible stories. We decided to give Solar Is Freedom a chance. It has saved us alot of money on our electric bill and as soon as we have our panels paid off we will save even more! The customer service is the best. They help the transition with AEP....seemed AEP isn't happy with customers going solar. I highly recommend!!!

3 years ago

Reply from Solar is Freedom

Thank you for your feedback! We appreciate the continued support and it is so important to share that kind of feedback! We strive to create an outstanding customer experience every time. Welcome to the Solar Is Freedom community!

Dec. 8th, 2020

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Brian Oberg Elizabethtown, KY

Outstanding company to work with. Our representative (Clay K - Louisville) was proactive, informative, and friendly to work with. They provided an in-depth analysis of our electric use, as well were able to incorporate an external generator to our project to help make our home completely supported with power during any incident. Highly recommend using them for your solar needs.

3 years ago

Reply from Solar is Freedom

Clay does an excellent job! So glad to hear everything went well! We are happy to welcome you to the Solar Is Freedom community!

Dec. 4th, 2020

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L D Cincinnati, OH

Solar is freedom is an absolutely first class company! From the very beginning I was handed all the information necessary to make my decision to switch to solar. What a great decision it was. The investment in solar literally pays for itself! From the decision, to the site survey, to installation working with Solar is Freedom was as smooth as possible with no hiccups. Sales and instal team both professional. After job was completely I received a follow up. Best customer service and price you can ask for! Thanks so much Alex!

4 years ago

Reply from Solar is Freedom

Awesome to hear! Glad you enjoyed the experience!

Nov. 9th, 2020

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Alec Flory Cincinnati, OH

Solar is Freedom installed my Solar system with battery backup in June of 2020. The sales process was a good experience and the sales team was responsive and provided solid information. The installation was completed over 2 day period and the installers were very courteous and did a great job. Once my system was installed I was up and running with no issues. Solar Freedom has been very responsive to any requests I have made since the install. I could not be happier with Solar Freedom and my system!

4 years ago

Reply from Solar is Freedom

What great news! Thank you for the feedback!

Nov. 9th, 2020

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Patrick Coogan West Chester, OH

We are extremely happy with our experience with Solar is Freedom. Our rep (Adam), was very knowledgeable, and willing to put in the extra effort to help us every step of the way. The install process was fast, easy, and there were zero issues. Solar not only is cost effective, but greatly reduces our impact on the environment. It’s a double win! I will definitely be recommending this company to friends, family, and co workers.

4 years ago

Reply from Solar is Freedom

Adam is one of our best! Very happy to hear how smooth the installation process was, that is what we are known for! Be sure to reach out to Adam with any questions, and tell everyone you know about solar! Our Customer Advocacy Program is there for you to take full advantage of!

Nov. 6th, 2020

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jason brown San Antonio, TX

From the beginning I dealt with Clay K. He was very thorough and not pushy when it came to making the sell. From his data it was a no brainer for my situation. Once process was started he stayed in touch and his team of installers did an amazing quick and clean install. I’ve had it for almost a month now and happy with the decision. I would refer him to anyone interested or on the bubble!

4 years ago

Reply from Solar is Freedom

Excellent to hear! Clay does an outstanding job! You will be saving money for years to come, and of course supporting a local business and cleaning the air!

Nov. 6th, 2020

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Tim Shireman Cincinnati, OH

I’m very happy in my decision to go solar and I wish I would’ve done it sooner. Working with Solar is Freedom has been seamless and Jennifer H did an excellent job walking me through the entire installation process from start to finish. She made me feel comfortable and confident in my decision to go solar, I would recommend her and the company to all of my friends and family.

4 years ago

Reply from Solar is Freedom

Wow! "I wish I would've done it sooner" - What an awesome quote! We hear that a lot!

Oct. 1st, 2020

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brandy kessinger Louisville, KY

Our experience has been nothing but great! Shelby K was our representative and she was AMAZING! We’ve been looking to be as self stainable as possible and after talking with her, it was a no brainer that solar is the way to go! She answered all our questions and got us every deal available. We cannot wait for our panels to be installed! Our monthly payments will be less than our electric bills are. This was the best decision we’ve made!

4 years ago

Reply from Solar is Freedom

Shelby is excellent! I hope you are taking advantage of the Customer Advocacy Program!

Sep. 9th, 2020

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Beth B Springboro, OH

We got our solar panels through this company a few years ago and we’ve been happy since. I would say I most appreciate the customer service. They have reached out to us to tell us when our app isn’t working even before we’ve noticed. They either come out to fix it or have walked us through it. I like that when I deal with this company I deal with someone local every time and not a big office in some other state. The product has worked as stated and the process was smooth! I like the app that shows our production and lets us know it’s working.

4 years ago

Reply from Solar is Freedom

Thanks for the outstanding review! Love to hear that our service team is doing so much right!

Aug. 24th, 2020

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Ray Khan Louisville, KY

Karim, Adam and the team at Solar is Freedom have been a delight to work with. Flexible with the scheduling, extremely informative, and easygoing despite my numerous questions at all times of the day. Additionally, I am very happy with the panel install and the system to date. Only issue I am having is curbing my constant urge to look at my usage with LG&E online and comparing it to last week, last month etc. Overall very impressed so far by the professionalism and customer service!

4 years ago

Reply from Solar is Freedom

Love hearing this! Our Kentucky team really does it right!

Aug. 24th, 2020

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Trish gribbins Mansfield, OH

My rep was so patient and knowledgeable he was honest with all the questions I had (I had a Lot) friendly and understanding. This was a great opportunity for me to give back to my environment and have peace of mind in my senior years, it will add more value to my home, it was so easy to do everything was very simple. I’m impressed and it takes a little bit to impress me. My rep jalen J made me feel like I had a partner with Ltd if understanding and knowledge for his business, I feel proud to be a apart of solar is freedoms family. Thank you so much.

4 years ago

Reply from Solar is Freedom

What an excellent review! We are excited for you to take advantage of all the Customer Advocacy Program benefits! Ask Jaylen about the t-shirt give away!

Aug. 21st, 2020

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John G Hamilton, OH

Would recommend!! No gimmicks like other companies do!! Jake and the whole company is great. I have referred other homeowners that also had great experiences throughout and after the installation. I am going on three years now and feel great about my decision daily!! My electric bill before the installation has seen over $600 in months. Now the highest is $200 and many months I get bills that the electric company owes me up to $100 or more

4 years ago

Reply from Solar is Freedom

Really like the "No gimmicks" feedback! We always recommend exactly what we would want on our homes!

Aug. 20th, 2020

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kari lindberg Columbus, OH

I had panels installed in winter of 2019 (been a little cloudy so won't see BIG savings till spring and summer). They have been a great company to work with. Very professional! Brian was my point of contact and was one of the reasons i picked Solar is Freedom. He knew his subject and kept me up to date on what was happening and when. The installers were also very professional. Fast-neat and very efficient. Glad I picked them.

4 years ago

Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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Kerry Ragland Cincinnati, OH

Solar Is Freedom has done an absolutely phenomenal job! The sales team, installers, and customer support were all super professional and blew us away with the responsiveness and workmanship. I have already recommended them to my parents and neighbors and would highly recommend working with them. They also have opportunities to stay involved with the solar community and came back out to make sure everything we were promised we got. A fantastic company with integrity, that does what they say they are going to do. Already seeing savings after our first bill!

4 years ago

Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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Anthony Bush Newark, OH

Solar is Freedom is hands down the right choice. From the moment Sales rep came to our house to discuss us getting solar we felt comfortable. Very thorough, and just down to earth. Their price was far better than any other offered we looked at. From moment installation started to finish all the team was awesome. Could not be more happy with the service and would recommend them to anyone.

4 years ago

Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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Donald Myers Brookville, OH

Solar is Freedom is hands down the right choice. From the moment Evan D (Sales rep) came to our house to discuss us getting solar we felt comfortable. Very thorough, and just down to earth. Their price was far better than any other offered we looked at. From moment installation started to finish all the team was awesome. Could not be more happy with the service and of course the results each sunny day.

4 years ago

Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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Ron DeLozier Columbus, OH

Our experience with Solar is Freedom has been spectacular! Alex H is our rep and has been super helpful throughout the whole process. The installers were awesome and answered a hundred questions from me during their time here. We did quite a bit of homework, and had a few quotes before we came to Solar is Freedom. Really happy with our choice. Thanks Alex H for helping us in our solar journey!

4 years ago

Reply from Solar is Freedom

Thanks for the awesome review! Reach out to your SIF Account Manager with homeowners interested in a solar property evaluation and earn cash back!

Jun. 18th, 2020

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Tyler Little Columbus, OH

I am someone that likes to do things on his own timeline and after completing a lot of research. Solar is Freedom is the company that came out on the top of my own personal research list for Best Product (I wanted the LG Panels), Best Installation, and Best customer service. Adam was amazing! He answered all my questions and I never felt pressured or trapped once, in fact I even bailed on the project at one point, and he was completely understanding of the situation. After all the research, the install did not disappoint. I am thrilled with the product, I am thrilled with the install, and the company and Adam have been beyond accommodating and professional. I would recommend them to anyone thinking about getting solar.

3 years ago

Reply from Solar is Freedom

Thanks for the excellent feedback! Adam always does an outstanding job. Welcome to the Solar is Freedom community!

Oct. 26th, 2021

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Deacon Bramlett Louisville, KY

The company was very responsive and made everything very easy to understand. The process and value (environmental, financial, financing options, etc.) were very clear after going around the figures with Adam and the team. I found it especially useful to get a breakdown on what the system would generate, how the setup would accommodate our needs (now and with a possible expansion of need in the next couple of years due to electric vehicle charging), and what sort of ongoing monitoring capabilities we have. The process was just really easy and I couldn't recommend the team enough. Loving our panels!

3 years ago

Reply from Solar is Freedom

Great feedback! Thank you for joining the Solar Is Freedom community!

Aug. 2nd, 2021

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Verified Customer

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Patty Harrison Williamsburg, OH

They were wonderful to work with each step of the way. Evan's presentation was informative and his response time was fast whenever I had a question.

4 years ago

Reply from Solar is Freedom

Thanks for the excellent review! Evan does a great job! Be sure to ask him about our Customer Advocacy Program!

Aug. 11th, 2020

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Little Miss Cincinnati, OH

1 year ago

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Larry Stewart OH

Solar Is Freedom has done an absolutely phenomenal job! The sales team, installers, and customer support were all super professional and blew us away with the responsiveness and workmanship. but after the install i try to email my customer rep about some question i have but Jordan B never reply i guess after the sale they don't care about their customers, my systems is working fine with no problems so far but i would like to get some answers to my question that i email you over 2 months ago I think they should put more efford in customer service so every one would be more happier

2 years ago

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Josh Christian Lexington, KY

Wonderful experience with Solar is Freedom and can not recommended them enough. My man Adam T is top notch and still keeps in touch with any question I have. No brainer going solar with the prices of energy sky rocketing and Solar is Freedom will look after you like family.

2 years ago

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Spartan45 Chicago, IL

Bradon was my rep, great guy. The whole process was smooth as it could be. My system looks great and everyone has complemented it. The whole team really kicked butt. I’d definitely feel confident in recommending them to anyone going solar.

2 years ago

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Ahmad Abdelhadi Miamisburg, OH

We had a great experience with Solar is Freedom. The service was quick and installation was fast. Adam T explained everything to us before we began with the process and we knew what to expect. It has been smooth and professional.

2 years ago

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Joe moreland Olive Hill, KY

Looked around everywhere top notch from Adam T to the installers well satisfied pleasure doing business with/after install they won’t return phone call left messages because they owe use not to pleased at the moment with the service

2 years ago Edited March 29, 2022

Reply from Solar is Freedom

Joe, thank you so much for the positive feedback on Adam and the rest of the team! We will be sure to share your feedback. Thanks again!

Feb. 4th, 2022

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Kerry Avon, IN

After posting an earlier review, Solar is Freedom finally worked with me to have the electrician come out and finish the work, five weeks after the original installation. They also arranged for an additional backup battery to be installed at over $4,000 less than had been quoted in my original request for installation. Unfortunately, it is a second financed item and has its own payment plan. I was told that this will be a new queue item and it will be 90 days before they can complete the work. They may be able to come earlier, but no promises. Adam T. said that I had not previously validated my email, so many of my emails went to his junk folder. He promised that if I call or text him, he will respond within 24 hours or the next business day.

2 years ago Edited February 24, 2022

Reply from Solar is Freedom

Kerry, thank you for leaving us a review. We take your feedback very seriously and will work to turn your experience around. I know our Customer Success team is aware of your concern and we work to address it. You can email us at customersuccess@solarisfreedom.com for any further questions. Thanks again.

Feb. 4th, 2022

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John S Marysville, OH

The workers were top-notch, always friendly, courteous and cleaned up after themselves well. Even during pandemic shortages, our install was only delayed by a couple of months and we are electric neutral in the months (install late October) when we get the least benefit.

2 years ago

Reply from Solar is Freedom

John, Thank you so much for this positive feedback. We work hard to do a great job and provide a great customer experience. Thank you!

Feb. 4th, 2022

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Andrew Steinberg Dayton, OH

Solar is Freedom worked with me during the entire process. They created plans for the array, helped me find someone to cut down a tree, helped me with the local government zoning request and installed the panels when they said they would. The system is up and running and I am happy to be helping the environment and saving money.

3 years ago

Reply from Solar is Freedom

Thanks for the excellent feedback! Love hearing that our team went above and beyond with assistance in finding resources! Welcome to the Solar is Freedom community!

Oct. 26th, 2021

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Fred Holland Indianapolis, IN

Your installation team was fantastic. They were professional and courteous. They worked non stop and got it all done quickly and it all looks very good. Your whole process has been amazing. It's been hassle free from the start and we are so glad we got to do business with you. Thanks for everything.

3 years ago

Reply from Solar is Freedom

Thank you for your feedback! That's exactly the experience we strive to create! Welcome to the Solar Is Freedom community!

Jul. 26th, 2021

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Dino Johnson Chester, PA

I am excited about getting my solar panels.The install and professionalism the crew showed was excellent.They was very knowledgeable of the panels and explained to me in detail about everything they was gonna do.I would recommend this company to friends and family members off my experience.

3 years ago

Reply from Solar is Freedom

Thank you for your feedback! That's exactly the experience we strive to create! Welcome to the Solar Is Freedom community!

Jul. 26th, 2021

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Sedona Delaney Louisville, KY

AMAZING COMPANY WITH AN INCREDIBLE MISSION - It was a JOY working with this team. They are like a huge family and I felt close and cared for by them the entire time! I will be telling EVERYONE about this company and about the power of solar energy!

3 years ago

Reply from Solar is Freedom

Thank you for your feedback! That's exactly the experience we strive to create! Welcome to the Solar Is Freedom community!

Jul. 26th, 2021

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JAMES HOCHHAUSLER Cincinnati, OH

We have received excellent customer service from Lloyd. He is also available and willing to answer any questions. He was thorough in following through every time we asked for information or clarifications. We have been very pleased.

3 years ago

Reply from Solar is Freedom

Great feedback! Welcome to the Solar Is Freedom community!

Jul. 13th, 2021

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Michael Perkins Clyde, OH

These guys did an absolute stellar job! Not only do the panels look awesome on the house! With that being said the best part of the experience was working with Karim K, who proved to be THE go-to person for all your solar questions and needs.

3 years ago

Reply from Solar is Freedom

Love the feedback! Thanks Michael! Welcome to the Solar Is Freedom community!

Jun. 29th, 2021

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Debbie Prevo Xenia, OH

Originally I was very pleased to work with them (get my plan, quotes, permits and installation of panels) but now they’re slow at responding to calls and/or emails. I’ve referred a few people and the last person I referred, they seem to be dragging their feet to get a reply. But the panels, I’m very happy with!!!!!

3 years ago Edited June 22, 2022

Reply from Solar is Freedom

Great work Alexa! Debbie, welcome to the Solar Is Freedom community!

May. 18th, 2021

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Kristin Gates Fairfield, OH

This was a great experience and I just received my first bill after installation. Great savings and no hassle to have them installed. Solar is freedom handles everything paperwork wise to get the net metering set up with Duke. This is worth every penny spent.

3 years ago

Reply from Solar is Freedom

Phenomenal feedback! Welcome to the Solar Community!

Apr. 26th, 2021

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