Skyline Solar Power Reviews

**Avoid Skyline Solar** Looking back, we wish we had trusted the reviews on the BBB and avoided using Skyline Solar. This Company is deceptive and lacks integrity, timeliness, and proper communication. Skyline's sales team (Nick) and engineering staff completely over sold the system and then under delivered on their promises. Here are the facts (which will be undisputed by Skyline) from start to finish. We were sold on a system that would over produce in the summer months to pay for our usage during the winter here in Iowa. The chart in their presentation even showed it! Turns out the chart was not of our usage but just a generic model. Skyline never graphed our usage and assumed that the chart would cover, they were wrong. We use approx. 1,900 kWh during our peak summer months and the chart showed us only using 1,400 kWh. They also committed to 99% coverage with the system (it is on their proposal), we have been paying Mid-American well over $100+ every month since the system has been turned on in June of 2022 and have yet to bank one iota of energy for winter. Turns out that they took some averages of our billing (instead of graphing our usage) and promised during the sales pitch that the system would cover. The difference, which I graphed and demonstrated to them later, shorted us a significant amount of kWh for the year. Mind you that these people are supposed to be the experts! Contract was terrible (please read it). Coming from a contracts background for work, it is full of language that is not good for you as the consumer and so we had to negotiate terms. We signed in October 2021. They promise to have the system up and running in 120 days, it wasn't operational till 8 months later. The team installing was brand new and knew very little of what they were doing. The panel installation looked horrible (which I made them fix), a man fell through the ceiling of my brand-new garage and the foreman almost dug a hole through live power lines (had I not been there to stop him). As other reviews have noted, they went radio silent after install. No communication, no calls, nothing. As the consumer, I had to constantly probe them as to why the system was not operational. After a list of excuses, Skyline finally stepped up and finished their part and got the system turned on. We could tell there was a problem right away and that it was not meeting the expectations set out by Nick on their sales team. Immediately, they tried to blame us and our usage as the problem, but I demonstrated through billing that we were using less than in 2021 and should be over producing per their chart. Then they tried blaming us for a lack of accurate data on our billing. We quick showed them (via an accurate chart) that it was their engineering team who took liberties and did not graph out our usage and instead used an average that shorted us. They never stepped up and took responsibility for their issues and that lack of integrity it what bothers us the most. We spent the next 4 months trying to get them to fix the system and make it right, but they ultimately refused and offered only to change out some light bulbs and the thermostat (which was already brand new) as a "fix" to the problem. They refused to upgrade the panels to meet their 99% expectation and would not give us a partial refund either. We will ultimately spend $1000's of dollars more now over the life of this system and wish that we had never contracted with Skyline Solar.

SKYLINE SOLAR LLC ( PleasantGrove, Utah ) is the biggest joke of a company. The system that they installed was not the system that my home requires. This is a direct result of SKYLINE SOLAR miscalculating my home's energy requirements. I have been complaining for the past almost three years now. On one of the few rare ocassions that I tried to reach anyone from SKYLINE SOLAR, their remedy to fixing their mistake was for me to spend more money. After I refused to pay extra, I haven't heard a word from SKYLINE SOLAR. Now that they have been paid in full for the job, they could care less about fixing their mistake unless if there is a bad review submitted against them..Then and only then will you hear from them with lies of how they are going to help. DO NOT TRUST THIS COMPANY BECAUSE SKYLINE SOLAR TAKES PRIDE IN RIPPING CUSTOMERS OFF. Don't take my word for it though, just read other reviews about them. The good reviews were sent from employees, family members, and friends of theirs in order to look good. Anyway,they admitted on a written document that they miscalculated and installed an incorrect sytem. This was probably the only truth that I have gotten from SKYLINE SOLAR from the start of this project until now, almost three years later. This company has no interest in fixing their mistakes for free, so be very very careful not to allow this sham of a company any business unless if you don't mind being taken advantage of. BOTTOM LINE, RUN AWAY IN TERROR FROM THIS JOKE OF A COMPANY...

We decided to put solar in because I don't really like giving the power company money we were lied to and ignored the were installed in 1.7 months ago they paid my overages for four months knowing there were issues the panels they sold me where the wrong wattage I still have a 155.00 power bill and 199.00 dollar bill for the panels spoken to the owner and he thinks that replacing the panels with a higher watt would take care of the issue it's gotten worse, not better I've tried to be nice and work with this Solar Rip off a company I'm in Cheyenne Wyoming they have never checked the panels either they say it was calculated wrong and want me to buy more panels knowing the first four months there was an issue I've did emails and phone calls and they won't fix this problem now I guess ill have to try to file complaints and maybe have to go legal to get them to come to get their equipment off my home. Im only saying something because I don't want someone going through this nightmare. I paid 36.000 dollars to pay higher power bills

Update Skyline still has not fixed the issue I would like to come get your system off of my home we have in 22 mouths banked any energy last Month Solar panel Bill 199.00 and a 202.00 power Bill where is the savings? Sir your company is a rip-off your Panels are trash your AP system is Crap you have not Fixed my System and now you want me to just live with this DONT TRUST THIS COMPANY UNLESS YOU WANT THIS NIGHTMARE!!!!!! Stop lying you did pay our overages I have copies of checks I have Text Messages and Emails and now you changed our Contract lol LIES LIES C0ME ME GET YOUR CRAP OFF MY HOME!!!!!!

Problems with installation, calling and calling and calling and not able to get help for over a month before a manager got back with me. Now it's up and running and we were told that it would cover 100% of our electric usage... NOT!!! Contacted them to see why we were only producing a fraction of what was promised and they said 50% is actually the magic number. Never been so disappointed.

This system relies on a connection through YOUR internet connection that you pay for and sends the information gathered to China. It is an open hole to the your network just to monitor the system and since its a micro-inverter may not even work UNLESS it's "connected" to China. Find one that has onsite monitoring only. Additionally, the system installed on my home is only outputting about 10% of capacity. Unfortunately I did not do due diligence in researching efficiency , usability and system access risk. Go with a better explained, less "foreign" system.

The main office has not followed thru with the promises made. Have contacted them several times about the roof leaking. The workers and support staff here in Colorado are great. But the main office has not been supportive.

Would not recommend. They are impossible to reach when you have any kind of issue.

Out of business.........................