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Renova Energy Reviews

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6.9

Overall Score

Star Rating

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4.4

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62 Reviews

Review Breakdown

5 grade

69%

4 grade

13%

3 grade

11%

2 grade

0%

1 grade

6%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Robert

They've been very good. They have been reliable and there is a lack of problems with the equipment itself. It was very straightforward. The real problem we have and the reason for the three ratings is that the reconciliation bill. These are very high bills that don't make sense, but nobody seems to address the problem. So that's the only complaint that I have with this reconciliation bill.

2 years ago

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Jocelyn

I don't always have communication with them when there's a problem. The installation process actually went really well. It was timely and they got the panels up in an efficient manner and we just really didn't have any complaints about the installation process. Everything was explained to us and they helped us get everything into place and gave us complimentary cleaning. So everything's really good.We have had panels go out and then we haven't really had any follow up with that. We still are being heavily billed by Edison, Southern California

2 years ago

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Bill

It went very well, it's very professional. The quality is very good. I've had very few problems, even though it's under the contract. It wasn't the money saving that I thought it would be overall, but other than that it's been a good system.

2 years ago

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Corey Ventura

The only thing I can say good about Renova Solar is that it is much better company than Solar City, now know as Tesla. We had a whole house system in San Diego with Solar City. Corey, our sales representative with Renova promised us a $1,500 rebate for signing up with them. It took many months and calls, and an escalation to management, along with a threat not to refer them due to poor customer service to get our promised rebate. Corey came by with a $150 gift certificate as an apology for his poor service. Corey is all about sales, and could care less about follow-through after making the sale. Even months later, and having the largest installation in our country club, it seems we're bothering them to get information and advice in running the $100,000 system.

7 years ago

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Dallas

Installation was very smooth. Dropped it off, installed it in two days, and it was done. However, they never respond to my calls.

2 years ago

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Peter Heidrich Palm Desert, CA

In the beginning Renova Solar provided excellent service, but right now we have a severe problem and i get the "run around" My system is only partially producing and Renova tells me they are working on fixing my problem, but so far nothing happened ! Peter Heidrich pheidrich@aol.com 760-837-9424

7 years ago

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Alona McFarland Palm Desert, CA

Very organized. There were some panels that weren't operating and they came in and fixed them right away.

2 years ago