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Renova Energy Reviews

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6.9

Overall Score

Star Rating

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4.4

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62 Reviews

Review Breakdown

5 grade

69%

4 grade

13%

3 grade

11%

2 grade

0%

1 grade

6%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Review Source

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John

Constant lack of communication. Lack of ongoing support. Took 50 thousand of my money when it was supposed to go to Sun Power. Overall, worst company I've ever contracted.

2 years ago Edited April 10, 2024

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Lorin Paholski Cathedral City, CA

The nicest Solar Consultant came to my home, Corey V. , brought some information for me to keep, and explained the SunPower product and why SunPower is best for my Palm Springs home. Unfortunatley the purchase digressed. The project moved and the installation finally began. I had a panel upgrade that took them three times to match the paint. After the installation I thought things were all good to go. The pain match of the installed service panel was terrible and took them three times to get the color match correct. They should have fogged the stucco instead of painting the stucco so now when the wall gets wet one can see where the painting took place and it looks horrid. I later found out that the monitoring alert did not work when one of my panels was producing 4 times less than the other panels. It took a phone call by me to Renova to get the panel working right again. I was told they will be monitoring my system and it appears they were not monitoring my system. Now I wonder if all my panels are fully producing. The all mighty dollar was hard at work for the sales person when he told me I am getting a great deal only to find out I purchased a 360 watt panel system and the micro inverter on the back of the panel only converts up to 320 watts. I was told I have the most efficient panel on the market but am still wondering how I can have the most efficient "modual" (panel and micro-inverter) when the micro-inverter only converts 320 DC power to AC power. I paid a price per watt of what I was told is $3.95 per watt. That means I paid $158 per panel too much. Later I found out that the inverters last for 10 years and I was led to believe with a 25 year warranty that micro inverter will last without an issue. I was not told that there would be two trips on my roof for any repair and if all micro inverters go out within 15 years that will be 48 trips across my roof. WOW! in the desert heat all that walking on my roof will probably cause the underlayment to crack and leak when it rains. All I need is a roof leak. Lately the SunPower Monitoring system has been a day behind and for nearly 8 months the over production was not matching my SCE bill. With all the advertising of Renova Solar (now Renova Energy) I feel like I was deceived and defrauded. What a terrible experience and I should have remembered the cover on a book is not always the same as the book itself. Shame on you Renova and Vincent Battaglia. #Renova #RenovaEnergy #RenovaSolar #Solar #VincentBattaglia.

7 years ago

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Lou Kief

Fast talking salesman promised the moon then quickly refused to take calls after the job was done. The company did not keep their promises and I felt completely abandoned after they got their money. The install was OK, even though they screwed up the permit process with SoCalEdison twice, which delayed my project. Both times I was assured they had everything under control. This is NOT the company you want to do business with

8 years ago

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Serge Rivest Desert Hot Springs, CA

Never i will do business with them for the rest of my life. there job is low quality

7 years ago