Project Solar: Read 182 User Reviews From Real Homeowners

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Verified Customer

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Daniel Day Seattle, WA

Timely and responsive to questions. No complaints.

1 year ago

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Robert Ellis Lancaster, CA

Smooth process. I had to do very little.

1 year ago

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Jason

Booking process, pricing, helpful and knowledgeable people

1 year ago Edited February 5, 2024

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Verified Customer

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David Sherman Desert Hot Springs, CA

Lower cost than anyone else. Great customer service.

1 year ago

Reply from Project Solar

Hello David, thank you for this positive feedback! We are committed to providing the best service and pricing possible, and it's wonderful to hear that we succeeded for your project. Thanks for leaving a review for us!

Sep. 14th, 2023

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Verified Customer

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Chris Durkin Paso Robles, CA

Great price. System is working perfectly.

2 years ago

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Dchandra Milpitas, CA

Budget friendly and very quick installation

2 years ago

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Bobby Stankov Parker, CO

Making Solar Affordable, easy to follow directions and

2 years ago

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Javier Ayala Sun Valley, CA

Keep there work on time and good customer service

2 years ago

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Gaurav Patil San Jose, CA

The panels are working great. So far no Roof issues seen.

2 years ago

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Brian E Schultz Milpitas, CA

Excellent price, Excellent process and quick installation

2 years ago

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Mark H Garrett Morgan Hill, CA

Price, communication, execution, quality

2 years ago

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Christopher DeYoung Rosamond, CA

Everything was good but process communication was a little wanting

2 years ago

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Joe Madden Mobile, AL

Excellent product with great support that is very easy for a do-it-yourself person.

9 months ago

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Verified Customer

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Morgan

The pricing was competitive and the ease of use was fantastic. My only complaint is that all available options were not discussed with me.

1 year ago

Reply from Project Solar

Hey Morgan! Thank you so much for sharing. We're sorry that we didn't communicate as effectively as we could have, but we're so happy that your process went smoothly. Please reach out if there's anything else we can help you with, and enjoy your system!

Apr. 26th, 2023

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Neil Martin Sebastopol, CA

Excellent communication, no surprises, very good prices, friendly staff. Overall a great experience.

1 year ago

Reply from Project Solar

Hey Neil, thanks for sharing this review! This is exactly the experience that our team strives to provide, and we're thrilled to get this feedback from you.

Feb. 22nd, 2023

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Hoa Pham San Francisco, CA

good quality and price. The company just improved the way to interact with customers to speed up the process.

2 years ago Edited July 28, 2023

Reply from Project Solar

Hi Hoa, thanks for sharing this review! We're glad that our process changes have had the desired effect and improved your experience. Thank you for choosing Project Solar, and please don't hesitate to reach out with any questions or concerns regarding your system. We're here to help!

Feb. 9th, 2023

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Peter Blasquez Canyon Country, CA

Project Solar have the best prices for solar systems. The whole system was installed as scheduled and all in one day.

3 years ago

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Verified Customer

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matt thompson

I have had some issues, but they have since been resolved.

4 months ago Edited September 9, 2024

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Verified Customer

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Simon

It's good, took maybe three days.

1 year ago

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Verified Customer

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Brook Serafino Martinez, CA

Great service up front but they never responded on the back end to a referral bonus they owe me

2 years ago

Reply from Project Solar

Hi Brook!

We've reviewed this information recently and confirmed that your referral bonus has been delivered. We apologize for the delay in process that you experienced, and we hope you're enjoying your system.

May. 17th, 2023

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Russell McEvoy

I ordered my unit over 20 days ago. I’m unable to login I have received no emails, I believe I am being ripped off. How can I contact these people? This is the most elaborate scam so far today. So disappointed again.

1 year ago

Reply from Project Solar

Hello Russell, thank you so much for reaching out about your experience. We're sorry that you've had trouble getting in touch with us - after reviewing this, it looks like you reached out outside of our business hours. Our team reached out to you first thing Monday morning to follow up, and we're happy to help in any way we can. As some further information, our units have been on backorder for a couple of weeks, which is why your order hasn't shipped. It seems you may have missed this information on our order page, and we apologize for the miscommunication. We'll be in contact with you directly soon to provide additional information, and we are dedicated to improving your experience as much as possible.

Aug. 22nd, 2023

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Verified Customer

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Beck Meyer Denver, CO

The Solar Project Is good business for every body's solar needs. Also, good price

1 year ago

Reply from Project Solar

Thank you for this review, Beck! We really appreciate this positive feedback, and it's good to hear that you're happy with the price you paid. Have a nice day!

May. 1st, 2023

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Sanat Ahuja Canyon Country, CA

The took 3 months and still failed to file my NEM2.0 application. They have ZERO customer service and communication and not taking any responsibility for their mistakes. DO NOT use them.

1 year ago

Reply from Project Solar

Hello Sanat--thank you for reaching out. We apologize for the difficulties that you have experienced with your project thus far. Our Director of Customer Experience has been notified of this issue, and we are reviewing internally with management. We'll reach out to you directly soon to work towards a resolution. In the meantime, please reach out to us at satisfaction@projectsolar.com with any further concerns.

Apr. 27th, 2023

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Verified Customer

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J W Fort Bragg, CA

Terrible communication and months of delays after I had already paid for permitting and done everything on my end. I still don't have my panels and am fighting with them too get a refund so I can take my business elsewhere.

2 years ago

Reply from Project Solar

Hello--just following up on this review. We are not able to see any account information, and therefore cannot verify if this is a current customer or not. We'd be happy to help in any way we can if you could contact us directly at satisfaction@projectsolar.com. Thank you.

Apr. 27th, 2023

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Verified Customer

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Terry Clayton

Programming the solar to my phone. It alw

9 months ago

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Omead Poure San Luis Obispo, CA

Great customer service. Easy process and affordable.

9 months ago

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Verified Customer

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Rocky Duenes Cypress, CA

They have the best customer service possible!

9 months ago

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Paul James Mesquite, TX

Great customer service and they have an easy process to get solar on your house

3 years ago

Reply from Project Solar

Thanks Paul! It's been great working with you!

Aug. 27th, 2021

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Verified Customer

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Mark Hensler Chula Vista, CA

Poor communication. Inaccurate documentation.

2 years ago

Reply from Project Solar

Hi Mark - we've been evaluating our reviews, and we wanted to apologize for the negative experience you had with our company. We strive to provide excellent service to our customers, and we regret that we did not meet your expectations. We'll be in touch with you soon to learn more about your experience and to ensure your issues are not repeated with future customers. Until then, please reach out to us at satisfaction@projectsolar.com with any further questions or concerns, and we thank you for sharing your review.

Jul. 26th, 2023

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Verified Customer

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Ron Owens Fontana, CA

Everything went so smooth. Very good installer's

1 year ago

Reply from Project Solar

Thank you for sharing, Ron! We're so glad you had a smooth experience with us, and we hope you're enjoying your system!

May. 1st, 2023

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Henry Smolinski Paramount, CA

Worst mistake I made in deciding to go with project solar in 2022 my electric bills cost me more then ever buyers remorse.

1 year ago

Reply from Project Solar

Hi Henry, thank you for reaching out about the issues you've experienced. We contacted our Maintenance Team, and we weren't able to find any issues with your production. After reviewing your proposal, your system is expected to produce the majority of its yearly energy in the spring and summer months, which would explain the reports you were seeing.

Now that the sunnier, spring months have arrived, your solar production should only increase from here--it can be a little discouraging to see a higher bill in the winter, but your system should produce enough extra energy in the coming months to offset the higher winter grid usage. Please reach out to us at satisfaction@projectsolar.com if you have any questions or concerns!

Mar. 27th, 2023

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Marie Smith Shreveport, LA

I I've had solo panels installed since June 12th and there's not running or working yet I'm making monthly payments

1 year ago Edited December 19, 2022

Reply from Project Solar

Hello Marie, just following up on this review again. We don't have your information in our customer records, and have been unable to determine if this review is associated with one of our projects. Additionally, financing payments will typically begin after Permission to Operate (PTO) has been granted by your utility company.

If you are a Project Solar customer, please provide the name or email address associated with your account so we can look into this further. You can send this information, as well as any further questions or concerns, to us at satisfaction@projectsolar.com.

Dec. 20th, 2022

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